Leadership and Management

Risk Management Policy and Procedures

Scope

This policy applies to all employees, contractors and visitors at any Bounce Fitness Centre.

Policy Statement:

▪ Bounce Fitness recognizes the need for risk management in consideration to day-to-day

operations, strategic and operational planning and decision making in all levels in the

organisation.

▪ Bounce Fitness is committed to managing and minimising risks by identifying, analysing,

evaluating and treating threats to achieving the goals of the organisation.

▪ Bounce Fitness staff will implement risk management in accordance to relevant legislative

requirement and appropriate risk management standards.

▪ Bounce Fitness is committed to ensuring that all staff, most especially those with managerial

duties, obtain a clear understanding of the principles of risk management and the requisite skills

to implement risk management effectively.

▪ Risks that must be addressed by recruitment, efficiency and organizational development

measures must be forwarded to the Centre Manager. Risks that must be addressed by staff

training and customer relations must be forwarded to the Assistant Manager. Tasks must be

addressed by equipment maintenance must be forwarded to the Fitness instructors. Risks

beyond this scope will be addressed directly to the Centre Manager for evaluation.

▪ To maintain order and reduce confusion, all must be addressed by the appropriate personnel

assigned to it.

Procedures

▪ All employees are obligated to comply with the work health and safety policies, procedures

and instructions to ensure a safe workplace for all.

▪ The Centre Manager and, if applicable, the Assistant Manager, delegate responsibilities for

the management of workplace health and safety

▪ All individuals have an obligation to guard against or protect other from any hazards or

incidents as soon as they are recognised. If the hazards or incidents are cannot be rectified

immediately, the person must report the hazards or incidents to the Centre Manager or

Assistant Manager.

A Reportable Risk to the Fitness Centres includes:

Risk assessment

Bounce Fitness follows the systematic examination of any location or operational system in order

to control hazard and manage risk: The risk assessment follow enables an individual to:

▪ Identify risks

▪ Evaluate and Analyse the likelihood and potential consequences of the risks

▪ Review the current or planned approaches to controlling the risks

▪ Add control measures where required

Bounce Fitness follows these steps in ensuring that all risks are properly identified, analysed,

evaluated, treated and monitored:

1. Establishing the Context – Bounce Fitness considers the nature of the risks that when

identifying and managing risks associated with the achievement of strategic and operational

objectives.

2. Risk Assessment - The overall process of risk identification, risk analysis and risk evaluation.

3. Risk Identification – Identifying risk sources, areas of impacts, causes and possible

consequences to form a comprehensive list of risks that will negatively or positively affect

the organisation’s objectives.

4. Risk Analysis - Considering the range of causes, sources of risk, consequences and likelihood

to produce a risk rating. The rating will be used to determine the proper steps in treating

these risks.

5. Risk Evaluation - The level of risk identified during risk analysis can be ranked and prioritised

according to a consistent overall ranking and rating system.

6. Communicate and Consult - Effective communication, consultation and education in risk

management are necessary to achieve a successful integration of the risk processes into the

business.

7. Risk treatment – Selecting one or more options for modifying risks including funding and

other resource considerations.

8. Monitoring and review - Continual monitoring and reviewing of risk profiles is essential to

maintain the effectiveness and appropriateness of the treatment plans applied by

management

Treating Risks

1. Risks shall be assessed by the Centre Manager or the Assistant Manger

2. Risks control measures will be decided by the person assessing the risks, with confirmation

from the Centre Manger.

3. The risks must be addressed by the appropriate personnel with jurisdiction over the nature of

the risk.

4. Risks and their respective treatment plane must be forwarded to the relevant personnel via

email. The relevant personnel will be in charge of resolving the risk given the treatment plans.

Auditing

To maintain effectiveness and appropriateness of the treatment plans applied, various auditing tools

are used by the Bounce Fitness to continually improve treating risks.

Risk Reviews: After the implementation and monitoring of risks, the centre manager must conduct a

review of areas that require improvement to maintain the effectiveness of the control measures.

Continuous Improvement Log: All risks are logged onto a continuous improvement table so that

further recommendation and changes can be implemented for each risk.

Common Types of Risks

Hazard Potential Harm

Manual tasks Overexertion or repetitive movement can cause

muscular strain

Gravity Falling objects falls, slips and trips of people can

cause fractures, bruises, lacerations,

dislocations, concussion, permanent injuries or

death

Electricity Potential ignition source.

Exposure to live electrical wires can cause

shock, burns or death from electrocution

Machinery and equipment Being hit by moving vehicles, or being caught by

moving parts of machinery can cause fractures,

bruises, lacerations, dislocations, permanent

injuries or death

Hazardous chemicals Chemicals (such as acids, hydrocarbons, heavy

metals) and dusts (such as asbestos and silica)

can cause respiratory illnesses, cancers or

dermatitis

Extreme temperatures Heat can cause burns, heat stroke or fatigue

Cold can cause hypothermia or frostbite

Noise Exposure to loud noise can cause permanent

hearing damage

Radiation Ultraviolet, welding arc flashes, microwaves

and lasers can cause burns, cancer or blindness

Biological Micro-organisms can cause hepatitis,

Legionnaires, disease, Q fever, HIV/AIDS or

allergies

Psychosocial hazards Effects of work-related stress, bullying, violence

and work-related fatigue

Responsibilities

Management will provide and maintain as far as possible:

▪ A safe working environment

▪ Safe systems of work

▪ Plant and substances in safe condition

▪ Facilities for the welfare of workers

▪ Information, instruction, training and supervision that is reasonably necessary to ensure

that each worker is safe from injury and risks to health

▪ A commitment to consult and co-operate with workers in all matters relating to health

and safety in the workplace

▪ A commitment to continually improve our performance through effective safety

management.

The Staff has an obligation to:

▪ Comply with safe work practices, with the intent of avoiding injury to themselves and

others and damage to plant and equipment

▪ Take reasonable care of the health and safety of themselves and others

▪ Wear personal protective equipment and clothing where necessary

▪ Comply with any direction given by management for health and safety

▪ Not misuse or interfere with anything provided for health and safety

▪ Report all accidents and incidents on the job immediately, no matter how trivial

▪ Report all known or observed hazards to their supervisor or manager.

Relevant Codes of Practice:

Work Health and Safety Code of Practice (How to Manage Work Health and Safety Risks) 2015

Relevant Standards

ISO 9001

ISO 31000 2018

Relevant Legislation

Work Health and Safety Act 2011