cover letter
Billgill
RESUMESKILLS.docxSKILLS:
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Excellent organizational skills
•
Strong customer relations skills
•
Dependable team member
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Quick Learner and attentive to details
•
Punctual, Adaptable, and Active
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Work well within work place guidelines
WORK EXPERIENCE:
FRAUD SPECIALISTE: TD BANK
01/2018- CURRENT
Customer service agent TD Bank
6/2015 – 01/2018
Answering calls and customers
inquiries in a respectful manner
•Solving customers issues and
suggesting ideas to avoid same issues
•Processing mails for updating customer’s account
•Covering the help line when needed
•Awards
: Top Performer of
the month
(Hard and Soft Skills)
on 06/2016; 7/2016; Soft Skills Top
Performer 02/2017;
Wow rewards (Passion) 02/2017, Top performer Hard Skills May 2017
,
Hard Skills Top Performer May 2017, Wow Club Member on 07/2017
; Top Performer Hard
Skills on 09/2017
.
Driver/Caterer/Lead
Chelsea Food Services/United Airlines
-
Newark, NJ
04-2013 -06/2015
•Loading and unloading trucks
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Ensure compliance using airlines specifications
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Co
mmunicate effectively with other team members
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Awards: Employee of the month October 2014
Prep Cook/ Bar
-
back
/
HOST
Joe’s Crab Shack
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Clifton, NJ
04
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2011/04
-
2013
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Prepare daily orders as needed
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Follow recipes and
sanitations procedures accordingly
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Assisted bartenders with daily routines to prepare drinks
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Greeting and seating customers
EDUCATION:
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University of Ouagadougou
Master in
Economics and Business Administration 11
-
2005/12
-
2009
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Essex County College
ESL
09
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2011/04
-
2012
•
Devry University/ Keller Graduate School MBA in Finance
01/2016
-
current
