RESUME and COVER Letter-24 Hours
Resumes & Cover Letters
Partnership Documents
Resume
• Ethos and evidence driven—show how you can benefit the employer (not the other way around)
• Underlying pathos--you want them to want to meet you, based on the evidence you provide and the ethos you gain through that evidence, as well as the way you present it.
Resume relies on ��� VISUAL APPEAL
Info must be easily accessible (initial review = approximately 10 seconds):
• Clearly indicated headings • Bullet points lined up perfectly • Consistent margins • Balanced white space between sections • Length of one page only, unless impossible due
to valid, necessary listings
Your Name Your Address
Phone Email
Objec7ve To work as a sous chef in a three-‐star kitchen.
Educa7on San Diego State University May 2011 Bachelor of Arts in Travel and Hospitality Cordon Bleu Summer 2010 CerBficate in Foo Foo Cuisine
Experience French Laundry, Yountville, CA Summer 2009 Prep Cook
§ Peeled and chopped vegetables § Provided mis en place for chefs
McDonalds Jan-‐June 2008 Cashier
§ Took orders § Handled cash transacBons § Trained new employees
YMCA Summer 2007 Camp Counselor
§ Supervised groups of children during summer camp acBviBes § Made lunches for field trips
Languages Fluent in Spanish Knowledge of Chinese Cer7fica7ons CPR cerBfied State of California Food Handler cerBficaBon
Format must be adhered to throughout
• Phrases, not complete sentences • Consistent wording: job titles are NOUNS;
descriptions beneath ALWAYS start with ACTION VERBS
• Concise, relevant wording—avoid articles • Minimal adjectives, and never about yourself • No pronouns—especially “I” • NO TYPOS OR ERRORS!!!
Resume is a series of lists • Each list should go under a HEADING. • Headings should be consistently bold and/or upper case and/or underlined, with the same amount of space between them.
EDUCATION Bachelor of Arts in History May 2011 San Diego State University EXPERIENCE Job Title Jan 2010-‐ Mar 2011 Company Name • DescripBon of duBes (starts with verb) • DescripBon of duBes AWARDS Nobel Peace Prize June 2010
Under each heading, list key
informaBon in consistent format (nouns or verbs).
• Do this:
AWARDS Nobel Peace Prize June 2010 NEA Fellowship January 2009
• Not this: AWARDS Nobel Peace Prize June 2010 Granted an NEA Fellowship January 2009
WORK EXPERIENCE • Start list with a VERB describing what you DID (if job was in past) or DO (if job is current).
• The “I” is implied but not wriaen: EXPERIENCE California Pizza Kitchen Jan 2011-‐Present Hostess § Greet and seat customers § Assign staBons to servers § Take reservaBons
McDonalds Jan-‐June 2008 Cashier § Took orders § Handled cash transacBons § Trained new employees
Other Possible Categories
• Volunteer or Community Involvement • Awards or Honors • CerBficaBons • Skills (be careful: list measurable skills only, not personality or character traits)
COVER LETTER ��� Enhances Resume Info & Adds New Info
• New information à more detailed than the resume.
• Enhancements à relevant, unique anecdotes
to create an impression—use adjectives. • Toneà Professional – avoid cutesy or overly
casual wording.
FORMATà Business Letter
Leaer Content Breakdown
• Heading (Your contact info; their contact info) • Date • GreeBngà use a colon, not a comma
use Ms., Mr. or Dr. + last name • 3-‐4 Body Paragraphs • Closing & Signature
3-‐4 Body Paragraphs
• Paragraph 1: Introduce yourself & your intenBon
• Paragraph 2: Discuss qualificaBons • Paragraph 3: If necessary, more/different
qualificaBons. • Closing Paragraph: Thank you, hope for
interview, will call, etc.
KEEP IT TO ONE PAGE IN LENGTH!
Opening Paragraph
• Please consider my application for the full- time teaching opportunity at St. James Pre-School posted on the SDSU Career Services job bulletin. I will graduate this spring with a Bachelor’s degree in Early Childhood Education with a minor in English Literature.
identifies job, where she saw it posted, who she is.
2nd Paragraph
• Throughout my studies at SDSU, I completed many hours of fieldwork in the classroom. I recently finished my student teaching internship at Lincoln Elementary under the supervision of Ms. Ollis. During this time I wrote and taught many lessons and also volunteered my time after school to tutor children with learning disabilities. I also was asked by the Director of Children’s Services at St. James Church to teach second and third grade Sunday school, where I had the privilege to write and direct a play the students performed in the spring, and even participated by dressing as the Easter Bunny. ���
New, enhanced info from resume
Embedded ethos Colorful, memorable
detail that couldn’t be stated on resume
3rd Paragraph • Over the past few years I have worked not
only with children but also the public. I have worked in sales and in restaurants, and this has given me the experience to interact with the public. I have also had the responsibility of carrying out managerial duties, such as the handling of money and training of new employees. Whether working with children or as a server at a restaurant, I feel that I have gained good organizational and motivational skills as well as communication skills.���
• Shows links between past “unrelated” jobs and currently desired career.
Closing Paragraph • I have included detailed
information about my background in the enclosed resume. I feel that I would be an asset to your school and appreciate your consideration of my application.
• Polite but assertive closure (unlike in the resume, it’s OK here to give yourself a compliment).
Use the Appeals • Pathos: You want them to want you.
• Embed ethos through clever wording: “I volunteered for…” “I was asked to…” “I had the privilege to…”
• Logos: Show links with resume listings to desired career—be creative: look for common qualities. You are making a logical appeal that you are the choice for them based on the evidence in your resume as well as the enhanced details in the letter.
Remember…. • Use models and follow exactly: headings, greeting,
paragraphs, signature.
• Keep it to one page, 2-4 paragraphs.
• Use “I” but not too many—vary sentence beginnings.
• Edit carefully: NO TYPOS OR ERRORS!!!
Use Your Research Refer to details, key terms and people in your documents.
• Mission Statement: what does the company value in its employees? What are the goals of the company that you can allude to?
• Job Description: what are the key words used to describe duties? Use them in your own job descriptions on your resume if possible.
• Who matters at this company? Is there someone you should try to contact? Is there a reference to research or awards won by someone that would enhance your cover letter?