· Primarily responsible for either determining or re-determine eligibility for benefit programs to include family and children's Medicaid.
· Responsible for interviewing the customer, verifying information and determine if the customer meets benefit programs eligibility requirements.
· Use timeframes and guidelines set by each benefit programs to calculate budgets to determine eligibility to customers.
· Determine how changes made during the application or ongoing maintenance process impacts the eligibility set in policy.
· Make the final decision in determining or re-determine eligibility by exercising prudent judgment and being able to recognize situations that should be referred to the lead worker or supervisor. Respond to disasters as needed in accordance to county policy.
· Investigating and gathering facts from public welfare applicants and community services to determine if proper eligibility determination procedures have been implemented and if fraudulent practices have occurred.
· Performs investigative procedures to establish correct budgets for wage verifications, household compositions, and other services received by applicants.
· Obtains or verifies data concerning family health and financial matters on special cases referred by Income Maintenance Case Workers or supervisors.
· Initiates procedures for prosecution of fraudulent cases, determines overpayment amount, prepare cases for court action and board action. Respond to disasters as needed in accordance to county policy.
· Primarily responsible for either determining or re-determine eligibility for benefit programs to include Food and Nutrition Services.
· Responsible for interviewing the customer, verifying information and determine if the customer meets benefit programs eligibility requirements.
· Use timeframes and guidelines set by each benefit programs to calculate budgets to determine eligibility to customers.
· Determine how changes made during the application or ongoing maintenance process impacts the eligibility set in policy.
· Make the final decision in determining or re-determine eligibility by exercising prudent judgment and being able to recognize situations that should be referred to the lead worker or supervisor. Respond to disasters as needed in accordance to county policy.
· Design classes to match the skill and learning levels of all participants
· Taught scheduled classes, beginning and ending on time, provided adequate warm-up, exercises, stretching, and cool down
· Taught exercise modification and injury prevention
· Group exercise leadership
· Community building
· Prepared equipment and music for each class
· Arrived to teach class in advance of the scheduled time to greet participants, and answer questions
· Prepared equipment and music for each class
· Maintain professionalism and provide quality customer service
· Assist with preparation of legal packets electronically
· Assist with special projects/reports and activities
· Collect, organize and distribute mail for the department
· Order and distribute supplies for the department
· Composed office correspondence for subpoenas
· Customer service alternate for payment call center