hiring manager 250 words

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ResumebankHiringManagerChallengeAssignment-1.docx

AnnMarie

Address | Phone | E-Mail

Objective

I am bringing to your attention my skills, achievements, and abilities, to secure a challenging position to further advance my career.

Experience

Mountain Bank, Retail Branch Administration August 1, 2016-Present Customer Relationship Support

Serve as a Client Relationship Support Specialist to the Executive of Retail Banking and Retail Regional Managers. Responsible for meeting the servicing needs and expectations of the large Corporate, Real Estate and Business Banking division. Tasked with accurate performance reporting, analyzing account reporting, and preparing account reviews for retail branch personnel. Schedule client and internal staff meetings for regional executives Strong knowledge in bank operations in New Account opening processes to ensure accurate and complete documentation/information accounts or problem resolution as needed Knowledge and understanding of Know Your Customer (KYC/USA Patriot Act and OFAC regulatory) Environments such as X-pert AML Application. Meet clients face to face, over the phone, and via email to discover financial needs by promoting and identifying opportunities for product, service, or recommendations Handle client’s queries related to various banking transactions such as wire transfers, misc. debits/credits, account maintenance, stop payments by utilizing internal and external systems and tools Provide comprehensive analysis and thorough supporting documentation associated with BSA and AML findings and proactively engaging in audit planning, follow up, verification of issue closure. July 2012-July 2016 Teller II (PT) Handle monetary transactions through the Jack Henry & Associates SilverLake System. Knowledge in bank policies, procedures, and regulations. Communicated and built rapport regularly with clients to build client relationship. Communicate with co-workers and coordinate to create an efficient work environment.

Education

Florida International University Expected Graduation: December 2019

Bachelors in Arts – Interdisciplinary Studies

Skills

·

· Cash handling skills.

· Microsoft Word, Excel, and Power Point proficient.

· Self-motivated, fast learner, and detail-oriented.

· Strong people skills.

· Problem-solver.

Languages

· Strong verbal and written communication in both English and Spanish

Blake

Address | Phone Number | Email Address

SUMMARY

Motivated and reliable professional with a proven record of going above and beyond to meet the goals of the employer. Ability to work well in a high-pressure environment and consistently meet all deadlines.

EDUCATION

Glendevon High School June 2016

High School Diploma (3.7 GPA)

Florida International University 2016 – Present

Bachelor of Arts in Interdisciplinary Studies with a Certificate in Retail Marketing Management

EXPERIENCE

Jackson Center Human Resources Department

Human Resources Intern III

· Ensuring all employee related areas were properly maintained.

· Conducting continuous walk through and report findings to HR Director

· Assisting Human Resources Generalist in benefits administration and employee enrollment.

· Updating employee healthcare census for annual review

· Updating spreadsheet to track unemployment benefits.

· Completing on-boarding paperwork including I-9s and W-4s; Responsible for orientation and company IDs.

· Maintaining discretion with highly confidential information.

Alexander Brown Medical Center

Front Desk Receptionist

· Facilitated effective communication between patients and members of the primary healthcare team.

· Conducted telephone appointment bookings and logging calls onto the system.

· Handled repeat prescriptions, checking name and addresses and then giving them to patients.

· Organized and booked transport and interpreters for patients as required.

· Consulted with patients about their complaints in accordance with practice protocols.

VOLUNTEER

Jackson Church on the Hill 2014 – 2016

Lead Usher

SKILLS AND QUALIFICATIONS

· Society of Human Resources Management (SHRM) Student Member

· Alpha Beta Zeta Scholar

· Trilingual in English, Spanish and Haitian Creole

· Proficiency in Microsoft Excel, Word and PowerPoint

· Proven reliability to maintain confidentiality and professional discretion

Carolina

Dedicated – Creative – Organized

Address | Email Address | Phone Number

Personal Summary

As a budding professional, I am organized, quick to learn, and intrigued by the levels of interaction in Miami-Dade County bureaucracy. I hope to make a difference, while also challenging myself, to become a procurement agent. I am an experienced leader, as well as a patient follower, and personable.

Education

Florida International University, Miami, Florida 2015 – present

Bachelor of Arts in Interdisciplinary Studies.

Expected to graduate in Summer 2020.

St. Mary High School, Miami, Florida 2009 – 2013

Graduated with the Super Intendent’s Diploma of Distinction.

Member of National Honor Society and Tri-M Music Honor Society.

Experience

Key Holder - Bed, Bath and Beyond, Kendall, FL 2019

· Worked first as a sales associate before being promoted to management.

· Offered customers excellent service while catering to their home and body care inquiries.

· Identified a customer’s wants, needs, and preferences and successfully secured taking sales from the floor to the register.

· Delegated assignments to associates.

· Trained new hires to be successful sellers.

· Oversaw and executed overnight floor sets proficiently.

· Experienced in navigating a point of sale system as both an associate and manager.

· Navigated projected sales, conversion, and selling statistics.

Sales Associate - Kohl’s, Oakland Park, FL 2018

· Worked on a team, and solo, providing excellent customer service in multiple departments. Proficient with a point of sale system.

· Familiarized with products, how to sell them, and who their target consumers are.

Barista - Books A Million, North Miami, FL 2014 – 2015

· Worked on a team, and solo, preparing drinks, food, and offering excellent service.

· Executed proper sanitation and upheld standards of cleanliness.

Data Entry Specialist - Global Enterprise, Fort Lauderdale, FL 2014

· scanned, printed, and organized documents.

· Organized information in Excel.

Carolina page 2

Skills

·

· Fluent in Spanish.

· Conversational fluency in French.

· Classical vocalist.

· Proficient in Microsoft Office.

· Touch typist at 70 words per minute.

Personal - Activities

· Chorus. (14 years)

· Directed performances, choreographed, section leader, student conductor, secretary of high school Show Committee.

· Private classical voice lessons. (4 years)

· Theatre tech. (3 years)

Dominique

Address | Email Address | Phone Number

Greetings! I am a senior enrolled at Florida International University with a major in psychology and a major in Interdisciplinary studies. Additionally, an experienced event staff worker seeking a position in the field of entertainment, social media, offices, and/or full-time travel opportunities etc. Currently studying social-global psychology where I can apply my knowledge and skills for continuous improvement. I have obtained 8 years’ experience with Microsoft word and have a passion for graphic design/writing/data entry. My largest passion is human interaction and serving those in-need.

Work Experience

Youth Tutor/Mentor/Admin. Assistant June 2019 – Present

Urban Youth Center – Broward/Dade County, FL

· 1-on-1 academic services for at-risk youth in South Florida.

· Hour-long sessions of reading and math plus application of positive re-enforcement strategies.

· Organization of lesson plans, inventory of supplies/materials, and submission of mandatory session reports and logs.

· Organize parent-contact log info and mentor/student engagement. Youth engagement and education from kindergarten to 8th grade.

Social Media Manager November 2018 - June 2019

Invest in Her Co. - Broward County, FL

· Manage social media page with proper content for specific niches.

· See work and generating key words for audience scaling.

· Overview insights and engage with followers consistently.

· Create content and digital artwork for updates and promos.

Event Specialist February 2018 - September 2018

Global Event Agency - Fort Lauderdale, FL

· Greeted guests, signup/check-in/assist team with materials set-up.

· Assist client with event set-up/breakdown.

· Supervise parties and crowd (including children).

Education

BACHELOR OF ARTS – Psychology/Interdisciplinary Studies 2017 - 2020

Florida International University

ASSOCIATE OF ARTS – General Psychology 2015 - 2017

Broward College

Skills

·

· Social Media Manager

· Youth Mentor

· Online Marketing,

· Team Building

· Microsoft Office

· Creating Content

· Graphic Design

Awards: FIU Writing Opportunity Grant, August 2018/ FIU Senior Opportunity Grant, May 2018

Ellen

Address

Phone number | Email address

EDUCATION

Florida International University Miami, Florida

Bachelor of Business Administration May 2019

Major in Marketing 3.0 Major GPA

Relevant Coursework: Introduction to Business, Microcomputer Application for Business, Statistics, Marketing Research, Public Speaking.

PROFESSIONAL EXPERIENCE

Alex King State Senate Campaign Miami, Florida

Canvass Team Leader/Election Day Leader September 2018 – November 2019

Michael Diaz State Senate Campaign Miami, Florida

Canvass Team Leader/Election Day Leader February 2017– April 2017

· For election day, successfully led and managed a group of 30 individuals, coordinating logistics with the Field Director and Campaign Manager

· Throughout canvassing process, supervised a group of 20+ walkers and assisted in strategic planning and payroll.

· As assistant of Field Director, I was able to accomplish walking 100,000 homes in 3-month period, a first for a State Senate campaign.

Independent Party of Florida Miami, Florida

Regional Field Director November 2017-November 2018

· Managing a large group of workers in the South Florida region.

· Assigning their tasks and weekly goals with strategic planning and analysis.

· Daily excel sheets with group performance recorded.

· Calculate hours and payroll for region.

Enterprise Car Rental Miami, Florida

Campus Ambassador/ Representative January 2017- June 2017

· Preparing and presenting to a large group of people in classrooms explaining the brand and its services.

· Promoting Zipcar in popular areas around campus and through social media

SKILLS, ACTIVITIES & INTERESTS

Languages: Spanish (Native), English (Fluent)

Leadership Experience: Sigma Delta Fraternity, Florida International University

Finance Committee Nov 2017- Nov 2018

· Allocated funds for events ranging from leadership workshops to formal events.

· Collected membership dues during 2 semesters for over 80 members totaling $30,000 to $32,000.

· Formalized 20 different professional events, booked venues for 15 different social events.

Mastered Skills: Marketing, Customer Service, Data management, Microsoft Office (intermediate), Microsoft Excel (intermediate)

Federico

Address | Phone Number | Email Address

Education

High School Diploma | Morant Bay Highschool

2010 – 2014

· Graduated with Honors

· Member of Interior Design Club (4 years)

Associate in Arts Degree | Broward College

2015 – 2016

Bachelor of Arts Degree | Florida International University

2016 – 2020

· Liberal Studies Major (Business, Law, Society track)

Experience

Administrative Assistant | Proper Paper Source

AUG 2016 – JUNE 2019

Efficient support for workplace. Communicated effectively via phone and email. Maintained inventory up to date. Handled all shipment documentation as well as logistics coordination. Responsible for employee payroll.

Instructor | Fast Lane Elementary

NOV 2015 – MAY 2016

Supervised children from ranging from pre-K to fifth grade. Tutored with daily homework as well as create activities for after school programs. Safely monitored food consumption and attentive to any medical background.

Hostess | Emerald Lounge

FEB 2015 – SEPT 2015

Greeting incoming and departing guests warmly. Escorted to assigned dinning area, present menus, and be attentive to customers needs.

Concession Stand | Royal Winter Park

SEPT 2014 – JAN 2015

Hardworking concession stand worker with outstanding customer service record and strong multitasking abilities. As well as operating cash register; handling money quickly and accurately. Worked several other positions such as box office or party coordinator.

Skills

· Fluent in Spanish

· BLS certified

· Strong conflict resolution

· Social media savvy

· Extensive experience with MS office, OSX, Google apps

· Positive

· Excellent customer service

Volunteer

CCD Teacher Assistant | St. Catherine Church

2010 – 2014

JANE DOE 5 Address | Phone Number | Email Address

·

· Assisted with monitoring children

· Helped with daily activities and lectures

· Safely returned to guardians

· Helped with yearly fair fun raiser

Gary

Address / Phone Number

Email Address

Education

Florida International University, Miami, Fl May 2020

Bachelor of Biological Sciences

Bachelor of Interdisciplinary Studies

Minor in Psychology

Experience

FIU Chemistry Research Assistant, Fall 2016-Spring 2017

· The research lab studies the climate change effect on amphibians in South America.

· Responsible for keeping track of all research materials.

· Upheld a log for the research dissertation data.

· Developed quality control procedures for the data input.

Teacher’s Assistant: White Hall School, Fall 2018-Present

· Teacher’s assistant in lower elementary classes as well as pre-school.

· Planning age-appropriate lessons.

· Organizing and implementing activities for children.

· Assisting children with homework.

· Establishing an engaging and caring environment for each child.

Camp Counselor: White Hall School, Summer 2018, Summer 2019

· Chaperoning children on various trips.

· Teaching students different age-appropriate content.

· Insuring the safety and security of the children in the facility.

· Teaching children how to swim.

Phi Delta Nu: Class Treasurer, Spring 2017

· Responsible for collecting the class fraternity’s money.

· Arranged and oversaw fundraisers to donate money to Nicholas Children’s Hospital.

· Worked alongside the fraternity’s Finance Team.

· Managed the finances in an excel worksheet.

Leadership and Certifications

· Phi Delta Nu Treasurer 2017

· Phi Delta Nu Class Member 2017-2018

· STEM Saturday Volunteer 2017-Present

· CPR Certified 2017-Present

Skills

· Fluent in English and Spanish, moderate in American Sign Language.

· Proficient in Microsoft Office including Word and Excel.

· Excellent written and verbal communication skills.

Gary page 2

· Responsible and efficient.

· Creative and adaptable.

· Time management.

· Organizational skills.

Hector

Address• Phone Number • Email Address

Education

Miami-Dade College, Miami, FL December 2014

Associates of Arts: Pathway to Chemical Engineering

Rogers High School Miami, FL June 2010

High School Diploma

Florida International University EGD: May 2020

Bachelor of Arts in Liberal Studies, Minor in chemistry

Experience

Broward County Public Schools, Broward, FL February 2016 - May 2019

Substitute Teacher

· Instruction of Kindergarten-12th grade (all subjects)

· Maintain established routine of the school and classroom procedures in which assigned

· Encourage development of students in thoughtful, caring, and professional manner

· Maintain orderly classroom with an environment that is ideal for teaching and learning

· Specialize in experience working with at-risk and special-needs students

Miami-Dade College Fall 2014 – December 2014

College Tutor – Mathematics, Biology

· Advised as an individual tutor by simplifying both mathematics and chemistry problems, while coaching students to think critically to solve problems

· Able to navigate students with computational problems ranging in complexity of simple trigonometric to advanced algebraic problems

· Spearheaded student performance and communicate results of the lessons

· Engineered different learning techniques to convey science & math concepts to students

South Florida Health Services June 2019 – August 2019

Youth Care worker

· Administered direct supervision of children in care, lessened child conflict

· Headed oversight during recreation time, mealtime, relating time, school time and play time.

· Assist during transition and movement of children from one activity to the next and one physical location to another.

· Established the UC case file and ORR Database in accordance with ORR policies and procedures.

· Interact with children in an appropriate manner set forth by the ORR policies and procedures.

SKILLS______                                                                                                                               

Bilingual in English and Spanish. Intermediate proficiency in Microsoft Word, PowerPoint Excel

Isabelle

Address | Phone Number | Email Address

Objective

Florida International University student seeking a position that will allow the use and growth of administrative skills, interpersonal abilities and career advancement.

Education

Bachelor of Arts | Expected: December 2019 | Florida International University (FIU)

Major: Interdisciplinary Studies

GPA: 3.4/4.0

Work Experience

Billing Workflow Analyst | BillsRUs| May 2019 – Present

Manage inventory workflow for the billing team.

Provide training, support, and technical assistance to billing department and clients on workflow and form functions.

Oversees daily data operations of inventory entry processes. Works with multiple departments, including clients to resolve issues related to Inventory Assignments and Status Reports.

Create electronic billing face sheet batches daily and assign them to internal and offshore team.

Provides weekly status report to clients.

Assists management with special projects as needed.

Guest Experience Game-day Staff | Hanover Stadium | June 2018 – Present

Set up all activation spaces around the stadium.

Oversee and operate Miami Dolphins activations on game days.

Provide a high-quality customer service interaction with all guests to enhance the entertainment experience.

Skills & Abilities

Fluent in Spanish

Proficient in Microsoft Office: Word, Excel, PowerPoint

Organized, detail oriented and able to multi-task in a high volume, fast-paced environment.

Able to enter data at a fast pace with accuracy.

Knowledge of HIPPA regulations

Address – Telephone -- email

Jacques

Experience

Mayl 2019- Present Guardian Life Mira, FL

Data Entry/ Processing Clerk

Process Mail, Fax and phone orders on ePost and CarePlus

Meet daily quotas of processing 650 Over The counter ( OTC) Prescriptions .

Process Monthly and quarterly prescriptions for Careplus Member

Scan Daily 125 Mail Orders for Working At Home( WAH) co-workers

Verify and update member contact info before processing

October 2018- January 2019 Burger King at Global Response Fort Lauderdale, F.L.

Customer Care Supervisor

Supervising eighteen (18) Customer Care Agents.

Taking Supervisor’s call for kudos or customer complaints.

Coaching sessions for Customers Care Agents depending on their quality scores.

Coaching sessions for Customers Care Agents concerning excessive use of personal time.

Managing agents’ daily attendance and average handle times.

Creating tickets for Content Management system (CMS) and system issue to the IT Department.

Approval/denial of customer refund or reshipment at no cost to customer.

June 2018- October 2018 Startegic Academy at Global Response Fort Lauderdale, F.L.

Customer Care Agent

Assist parents/legal guardians registering their students for online public school.

Create and issue temporary passwords when an account is locked on Connexus.

Verify documents that were uploaded in the Pre-approved Stage for Connection Academy in order to move to the next stage of registration.

Verify if account has an Enrollment/Placement Specialist, Special Education Director for Student with Individualized Education Plan (IEP)/ 504.

Create Issue Aware for missing material/equipment, changes of address.

Created data corrections for misspelled names, changes of address, email and telephone numbers.

2016 – 2017 Big City Management LLC Corporate Office, Middletown N.Y.

Administrative Assistant/HR Clerk

Answers multi-line telephones takes accurate messages, and screens/directs telephone calls in a professional manner.

Set up appointments for interviews, meetings, etc.

Process weekly payroll for over 200 employees, in an accurate and timely manner in the absence of the Payroll Manager.

Develop and maintain electronic documents filing system (i.e., HR Files, Contract Files, Vendor files, etc.)

Maintains personnel files in an organized and accessible manner to include updating information along with filing correspondence and other related information in a timely manner.

Coordinates all clerical aspects of Human Resources Management

Performs other related HR duties as assigned.

2007 – 2016 Charleston Services, Inc. at U.S. Military Academy West Point, N.Y.

Administrative Assistant

Answering incoming phone calls in a timely and professional manner and forwarding to requested individuals.

Set up appointments for interviews, meetings, etc.

Track and submit employee weekly time sheets for payroll processing.

Responsible for all clerical aspects of the operation.

Ordering supplies and producing purchase orders.

Coordinates with HR department to maintain employment records.

Education

2019 – Present Florida International University (FIU) Miami, Fl.

Working towards bachelor’s degree

2006 – 2013 Dutch Community College Pough, N.J

Associate Degree in Liberal Arts and Science

2003 - 2006 Kingston Academy Newburgh, N.Y.

Diploma

Skills

Microsoft Office (Word, Excel, PowerPoint), Mac Proficiency

Paychex Preview and Paychex Flex software qualify.

Connexus , Content Management system (CMS), Dynamics 365. Careplus and ePost

Fluent in English, French, and Haitian Creole

Conversational in Spanish and Italian

‍‍Katherine

[Address, City, ST ZIP Code] | [Telephone] | [Email]

Objective

Talented, dedicated, motivated, and highly trusted individual. I want to take on more challenges with the experiences already have to excel and reach my full potential in my career field.

Education

High school diploma| june 1, 2015 | nova high school

2015-2016 | broward college Major in Biological sciences/ Pre-Medical/ Pre-Professional Sciences. Minor in Psychology and Business y ]

2017-Present | FLORIDA INTERNATIONAL UNIVERSITY

Major in Biological sciences/ Pre-Medical/ Pre-Professional Sciences.

Minor in Psychology and Business

Experience

AFTERCARE COUNSELOR | SUNSET CHILDCARE PROGRAM | NOVEMBER 2017 – PRESENT

Helped students with homework.

PATH based activities throughout the week for ESE, Pre-K, Kindergarten and first grade.

Arts and Crafts based on seasons, holidays, events etc.

Helped with dismissal of students and front desk duties.

Cashier | MACY’s | october 2016- NOVEmber 2017

Expert worker at the Check-out cash counter, and provide excellent service to the customers

Offer Kohl’s Credit cards to customers and reward card applications; and have a 95% success rate in customer accepting to apply for either one.

Maintain a very neat & clean work area; and ensure that the store is neat to protect the company’s image.

Place items customers did not want in their proper place.

intern | FORT LAUDERDALE VIP access | january 2015- present Organize and set up list of events to attend for the Public Relations (PR) manager. Send email request for events for the PR manager to cover and write articles about. Expert clerical skills, with great time management and organizational skills.

TEACHER’S ASSISTANT | BRIWN HIGH SCHOOL | 2010-2015

Help mediate students that had prior disputes.

Help file, organize, and grade paperwork for teachers and office administrators.

Toys R US | Cashier | November 2015- January 2016

Novice to intermediate worker at the Check-out counters and provides excellent service to the customers.

Help file, organize, and grade paperwork for teachers and office administrators.

skills

Great communication, research/ analysis, and organization skills.

Great with children and adults.

Proficient in Microsoft Words, Excel, Publishers & Outlook

Great leadership skills, with promising personality and attitude

Expert in time management, team work and customer satisfaction

DCF 40 Hours certified.

Communication

Fluent in 3 languages: English, French and Creole and currently learning Spanish.

community involvement

Captain of the dance team at Serano High School

President of the Glee club - which is a modern day chorus - at Serano High School.

Member of the National Student Honors Society,

Member of the Drama Club

Crew leader at Hills Vacation Bible School

· VBS occurs every Summer since 2013

· Helped set up the church for VBS for Pre-school students to 5th grade and take them to their destinations/ activities throughout the day.

· Interact and communicate with the parents about their children.