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Communication Attentive and conscientious

Hard worker; learns easily and quickly Time Management Organizational Problem-solving

Adaptability Interpersonal

Experience

2019/June-Currently Sales Associate

Aldi

· Assists management in achieving store appearance and maintenance standards.

· Identifies and rectifies hazards and/or equipment in need of maintenance to provide a safe environment.

· Assists management in achieving payroll and total loss goals.

· Assists customers with problems or concerns, and contacts management as appropriate regarding customers with problems or concerns.

· Provides feedback to management on all products, inventory losses, scanning errors, and general issues that could impact productivity.

· Processes customer purchases, performs general cleaning duties, and stocks shelves and displays neatly to maximize visibility and sales.

· Participates in taking store inventory counts according to guidelines.

· Complies with all established company policies and procedures.

· Collaborates with team members and communicates relevant information to direct leader.

· Upholds the security and confidentiality of documents and data within area of responsibility.

2011/June– March/2019 Store Manager Dollar Tree

· Performing all opening and closing procedures

· Implementing all operational and merchandising direction that is communicated from the Store Support Center

· Maintaining a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers

· Assisting in the realization of your store's maximum profit contribution

· Protecting all company assets

· Maintaining a high level of good customer service

· Creative problem solving in the areas of Associate Development, Merchandise Display, Store Signage Placement, Maximizing Sales Potential, Controlling Expense and Shrink.

2013/Feb. – 2014/Nov. Supervisor Sodexo (Aventura Hospital and Medical Center)

· Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

· Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

· Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.

· Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

· Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

· Enhanced training programs to strengthen employee knowledge and promote new managers from within.

· Collaborated with the ER and OR departments to establish project guidelines and create unique products to drive profitability.

· Partnered with various departments to ensure OSHA regulations are upheld.

2012/May. – 2013/Feb. Front Desk Coordinator Supercuts

· Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.

· Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

· Collected, sorted, distributed and sent mail and packages. Assisted over 50 customers via phone daily.

· Resolved customer problems and complaints by reviewing service and determined if a discount is necessary.

· Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

· Collected and distributed messages to team members and managers to support open communication and high customer service.

· Collected payments from clients and updated account balances.

· Kept reception area clean and neat to give visitors positive first impression.

· Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

· Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.

Education

Associate Degree in Criminal Justice

2000/Aug. -2004/June North Miami Beach Senior High

Diploma