Employee Selection Process and Procedures: Starbucks

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Name

Class

Institution

Option #2:

Contact a restaurant company and inquire about its employee selection process and

procedures. How does the restaurant company determine which recruits are likely to succeed as employees? What selection devices, if any, do they use? How well are the organization’s predictors of employee success working?

Table of Contents Introduction 2 Body 2 Conclusion 3 References 3

Introduction

· Starbucks Corporation

· Introducing the chosen foodservice facility and a brief explanation of the company culture and values

· The impact of the employee selection process on the success of the company

Body

· Interviewees: Sierra (supervisor), Adam (manager)

· Employee selection process

· Online application

· Resume

· Interview, types of interview questions, evaluation

· Call back or hire on the spot

· Online application

· Eligibility (studying or working)

· Resume

· Skills and work experience of potential employees

· Qualities that the company is looking for in an applicant

· Interview

· Personality and attitude or work ethic

· Adaptibility and flexibility

Conclusion

· Importance of a detailed hiring process for larger and established restaurant companies like Starbucks

References

Gregoire, M. B. (2017). Foodservice organizations: A managerial and systems approach. Pearson.