COMM THEORY - ATTRIBUTION THEORY/CRISIS/COVID - RESEARCH ESSAY

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Running head: Attribution Theory: Research Essay 1

Attribution Theory: Research Essay 8

Attribution Theory: Research Essay

Kyami Clarke

University of Maryland Global Campus

Dr. Ellen Klein

COMM 300 6380 Communication Theory (2208)

Fall 2020

Attribution Theory: Research Essay

Thesis Statement

[The body of your paper uses a half-inch first line indent and is double-spaced. APA style provides for up to five heading levels, shown in the paragraphs that follow. Note that the word Introduction should not be used as an initial heading, as it’s assumed that your paper begins with an introduction.]

Workplace Crisis

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Attribution Theory

[The first two heading levels get their own paragraph, as shown here. Headings 3, 4, and 5 are run-in headings used at the beginning of the paragraph.]

Situational Crisis Management Theory

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Application of Attribution Theory and SCMT

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Workplace Crisis Resolution

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Conclusion

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References Charoensukmongkol, P., & Phungsoonthorn, T. (2020, July 21). The effectiveness of supervisor support in lessening perceived uncertainties and emotional exhaustion of university employees during the COVID-19 crisis: the constraining role of organizational intransigence. The Journal of General Psychology. doi: https://doi.org/10.1080/00221309.2020.1795613 Coombs, W. T. (2004, July). Impact of past crises on current crisis communication: insights from Situational Crisis Communication Theory. The Journal of Business Communication, 41(3), 265+. https://link-gale-com.ezproxy.umgc.edu/apps/doc/A118890605/PPCM?u=umd_umuc&sid=PPCM&xid=045ce0c Coombs, W. T. (2007). Attribution Theory as a guide for post-crisis communication research. Public Relations Review, 33(2), 135–139. https://doi-org.ezproxy.umgc.edu/10.1016/j.pubrev.2006.11.016 Coombs, T. (2017). Crisis communication. In M. Allen (Ed.), The sage encyclopedia of communication research methods (Vol. 1, pp. 291-293). Thousand Oaks, CA: SAGE Publications, Inc doi: 10.4135/9781483381411.n108 Denner, N., Viererbl, B., & Koch, T. (2019). A Matter for the Boss? How Personalized Communication Affects Recipients' Perceptions of an Organization During a Crisis. International journal of communication [Online], 2026+. https://link-gale-com.ezproxy.umgc.edu/apps/doc/A610250305/PPCM?u=umd_umuc&sid=PPCM&xid=4c7c55da Ghanem, S., McCombs, M. & Chernov, G. (2009). Agenda setting and framing. In W. F. Eadie 21st century communication: A reference handbook (Vol. 2, pp. 516-524). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781412964005.n57 Honigmann, D., Mendy, A., & Spratt, J. (2020, June 26). Communications get personal: How leaders can engage employees during a return to work. Retrieved August 21, 2020, from McKinsey & Company: https://www.mckinsey.com/business-functions/organization/our-insights/communications-get-personal-how-leaders-can-engage-employees-during-a-return-to-work Institute for PR. (2007, October 30). CRISIS MANAGEMENT AND COMMUNICATIONS, 1. Retrieved August 18, 2020, from Institute for Public Relations: https://instituteforpr.org/crisis-management-and-communications/ Institute for PR. (2014, September 23). CRISIS MANAGEMENT AND COMMUNICATIONS (UPDATED SEPTEMBER 2014), 2. Retrieved August 26, 2020, from Institute for Public Relations: https://instituteforpr.org/crisis-management-communications/ Lewis, L. (2016). The Application of Crisis Communications: Theory, Management, and Response. Ball State University. Muncie. Retrieved September 1, 2020 McDermott, V. (2009). Attribution theory. In S. W. Littlejohn & K. A. Foss (Eds.), Encyclopedia of communication theory (Vol. 1, pp. 61-63). Thousand Oaks, CA: SAGE Publications, Inc. doi: 10.4135/9781412959384.n23 McDonald, J. & Crawford, I. (2012). Inter-organisational post-crisis communication: Restoring stakeholder confidence in the UK oil industry safety regime following two helicopter incidents. Corporate Communications: An International Journal. 17(2), 173-186. https://doi-org-ezproxy.umgc.edu/10.1016/j.pubrev.2006.11.016 Thompson, S. (2019). Attribution Theory. Salem Press Encyclopedia. Retrieved from: https://search-ebscohost-com.ezproxy.umgc.edu/login.aspx?direct=true&db=ers&AN=89164082&site=eds-live&scope=site .