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Introduction

Mobile computing can be defined as the human-computer interaction through which a computer is highly expected to be carried during common usage, thus allowing for the perfect transmission of voice, data and video. The whole process of mobile computing is made up of mobile communication, mobile software and mobile hardware (Sharda, Delen, & Turban, 2013). In connection to this, the application of mobile computing has gained a lot of grounds in the last couple of years with a good number of businesses adopting this type of computing for their operations. Most importantly, the application of mobile computing in businesses has been both beneficial and consequential to the concerned business’ (Baschab, & Piot, 2007). As a result of the benefits and short comings that are linked to the application of mobile computing, this paper will look at some of the implications of mobile computing to different businesses. For effectiveness and efficiency purposes, this paper will look at both the positive and negative implications of mobile computing to businesses.

Positive implications of mobile computing to businesses

There are a number of positive implications that mobile computing has to businesses when applied effectively. Most of these implications range from saving a lot of resources to improved efficiency in the way through which businesses are carried out using this technology. As such, this section will look at some of the positive implications that are associated with the application of mobile computing to businesses.

m-Commerce

One of the implications that mobile computing has had on businesses is m-Commerce. In this context, m-Commerce refers to a type of business model that employs the use of mobile devices when making some of the key business transactions (Baschab, & Piot, 2007). Through the use of m-Commerce, businesses have been enabled to ease their payments modules, the way in which they communicate with their customers and improved business ticketing at the same time. The accomplishment of these tasks have all worked well towards making sure that businesses improve their efficiency, as they always lead to improved communication between the customers and the business (Sharda, Delen, & Turban, 2013). It is thus important to note that the application of mobile computing has generally led to the creation of a better platform that enables customers to raise their concerns directly to the business and have the businesses address the concerns of the customers directly without any middlemen being involved in the communication process (Englander, & Englander, 2003).

m-Learning

The introduction of mobile computing has brought about m-learning (mobile learning) that is always based on mobility and electronic learning (e-learning). The meaning of this is that, the application of mobile computing in businesses have made it easy for business men to learn through their mobile phones and devices on how to carry out their businesses better and more effectively (Baschab, & Piot, 2007). Additionally, mobile learning has made it easy for people to share their business ideas freely and widely, thus leading to better performances being experienced from those who follow some of the business ideas that are shared digitally and received through mobile computing (Panko, 2002). In addition to this, some of the benefits that are attached to mobile learning include saving businesses the cost of taking their staff for training workshops and sessions that could be very costly to the business, and saving on time, one of the factors that contributes significantly towards determining the success of any organization or business (Rensin, 2012).

m-Healthcare

Businesses have also benefited from mobile computing through the process of mobile healthcare that makes it very easy for business people to get healthcare services from any point. In this, it is important to understand that mobile healthcare has played a very significant role in helping individuals to access healthcare services from different locations without having to go for long distances to seek for the same services that they are acquiring through mobile computing (Sharda, Delen, & Turban, 2013). Being in a position to get basic healthcare services through mobile computing is always best for business as all elements that are meant to make profits are attended to without any delays from sickly off people (Baschab, & Piot, 2007). Additionally, m-healthcare has also been resourceful in keeping the health records of business people, a phenomenon that has played an important role in sharing the medical records with different physicians for effectiveness and efficiency in getting any form of treatment that may affect an individual as they try to carry on with their businesses (Panko, 2002). Generally, the use of this application leads to better performance in different businesses that ultimately convert to more profits.

m-Banking

The other implication of mobile computing to businesses is mobile banking. The invention of mobile banking has been very resourceful to businesses and it has led to more benefits being reaped from the businesses as opposed to the disadvantages that have been attached to the same (Sharda, Delen, & Turban, 2013). In connection to this, some of the benefits that have been linked to mobile banking include providing an easy platform to perform a number of functions like performing bank balance checks, allowing different transactions, and allowing customers to make their payments through one of the most efficient payment methods available. Mobile banking has thus been used in different businesses to ease the modes of payment carried out in the business as well as allowing the business owners to carry on with their activities without having to go all the way to the bank for various transactions (Baschab, & Piot, 2007). The result of application this mobile computing technology in businesses has been saving on a lot of time that is currently used to make more profits in the businesses.

Easy communication to customers

Communication is one of the ingredients of any business success. The meaning of this is that, no business can succeed without having an effective communication system that connects the owners of the business to the customers and potential customers of the business. In this, the availability of mobile computing has played a very important role in helping businesses to communicate easily to their potential customers (Baschab, & Piot, 2007). Businesses have been enabled to work effectively and communicate regularly through mobile phones from the fact that mobile networks have covered almost all the areas on the earth’s surface. As a result of improved communication, businesses have started making big profits and saving on a lot as they do not need to move for longer distances to meet their clients and communicate on a one-on-one basis.

Easy advertising

Mobile computing has made it very easy for organizations to communicate effectively by having some of the adverts shared in their social media platforms, where they are accessed from any point on earth by any individual who can access the Internet using their mobile phones (Sharda, Delen, & Turban, 2013). Through the use of mobile computing some of the large amounts that were initially used by companies to advertise their products have been significantly minimized and any savings done channeled to different sources of income within the business. Importantly, people have always preferred using mobile adverts as they reach a wide audience who at times end up giving direct feedback to the involved companies. Generally, the use of mobile computing has made it easy for businesses to communicate to their customers and potential customers who come from different parts of the world without any discriminations being made.

Negative implications of mobile computing to businesses

There are a number of negative implications that are brought about by mobile computing on businesses in different parts of the world. The meaning of this is that, despite mobile computing being viewed as always beneficial to a business, there are always some negatives that are associated with its application in different businesses. Some of the negative implications of mobile computing to businesses thus include the following: -

Errors in transactions

One of the largest negative implication of mobile computing is errors. Errors in mobile computing may come from different sources like making the wrong entry when executing a command to order a product or misspelling when responding to a message from a client who may fail to understand the mistake (Englander, & Englander, 2003). When this happens, bad things always happen to the business as customers may opt to go for your competitors instead of sticking around and living with an error that may have intimidated them in a way that it was not meant to (Sharda, Delen, & Turban, 2013). Additionally, when making online payments, errors may happen, and make the money to be send to a different individual instead of the individual who was supposed to receive the money legitimately. The results of such happenings is always losses to the business and a development of bad blood between the customers and the business if such errors keep on repeating themselves over time (Bloomberg, 2013).

Loss of jobs

Despite mobile computing coming around and leading to massive savings for businesses, its introduction has definitely led to some individuals who used to work in different offices and businesses losing their jobs (Baschab, & Piot, 2007). The meaning of this is that, mobile computing has replaced some employees in different organizations like the messenger and any other individual who used to run errands that are currently done by a click of a mobile button (Englander, & Englander, 2003). As a result of adopting this technology, people have opted to seek for other sources of income that might not be legal like engaging in theft and prostitution.

Cyber crime

Cases of cybercrime have been increasing over the last couple of years. The rate to which these crimes are happening in the society has been contributed towards by the introduction and expansion of mobile computing, a concept that has opened a lot of loopholes in the business sector for cons and cyber bullies to access personal information by hacking through the mobile computing network without being noticed (Sharda, Delen, & Turban, 2013). A good number of cyberbullying victims always end up losing their self-esteem and at extreme cases, deaths are always reported. As such, any business that adopts this type of technology must at some point in time experience cases of cyberbullying, if they do not, then, developing the right strategies to protect themselves from any future attacks is always the priority of the businesses (Panko, 2002). People who bullied online may end up committing some serious mistakes that may affect the progress of a business and ultimately the entire economy, if not well meant (Baschab, & Piot, 2007).

Data loss

Business information and data is one of the things that should always be protected by any individual working in a given organization. The meaning of this is that, people who work in different organizations always need to protect any type of information that could be attached to the organization that they work in (Englander, & Englander, 2003). Cases of phone theft over time have always been associated with increased cases of data theft and data loss in various organizations. The meaning of this is that, any case of phone theft that is reported always ends up being connected to some data or information that could be used by bad people to blackmail the organization in doing things that they are not legally supposed to do (Bloomberg, 2013). As a such, data loss can be termed as one of the most serious negative implication of mobile computing that should be avoided by all means possible within a given organization (Baschab, & Piot, 2007).

Expensive to acquire and maintain

Mobile computing may not be as expensive as some of the other methods that are being used in different offices, but it is costly in terms of acquisition and maintenance. The meaning of this is that, each individual within an organization is supposed to have easy access to network, have money for repairs and other expenses that may be geared towards keeping the system operations and highly effective (Englander, & Englander, 2003). As a result of this factor, organizations end up spending some serious amounts of money as they try to cope up with the recent technology whose main aim its make things better and more effective when compared to what was happening initially (Bloomberg, 2013).

Conclusion

To conclude, mobile computing as discussed in this paper has been noted as one of the highly upcoming technologies that will bring about some of the best changes in different organizations where they are applied. In line with this, the adoption of this technology will by all means cement the kind of relationship that exists between business and the customer served. Importantly, it is worth noting that there are both positive and negative implications that are linked to the technology. The positive implications are praising the technology applied as it will definitely lead to more profits being made in the organization and a lot of resources being wasted when trying to achieve some undefined or defined objectives by a given organization. As such, individuals should make sure that the application of this technology is done with extra caution to avoid any serious damages from happening that will generally affect the entire community.

References

Baschab, J., & Piot, J. (2007). The executive's guide to information technology. John Wiley & Sons.

Bloomberg, J. (2013). The agile architecture revolution: how cloud computing, rest-based SOA, and mobile computing are changing enterprise IT. John Wiley & Sons.

Englander, I., & Englander, A. (2003). The architecture of computer hardware and systems software: an information technology approach. Wiley.

Panko, R. R. (2002). Business data communications and networking. Prentice Hall PTR.

Rensin, D. K. (2012). Building a Windows IT Infrastructure in the Cloud. " O'Reilly Media, Inc.".

Sharda, R., Delen, D., & Turban, E. (2013). Business intelligence: a managerial perspective on analytics. Prentice Hall Press.