Organizational Culture and Values
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Leidy Morey
ORGANIZATIONALCULTUREVALUES (1).pptx
Summary 1038 Words
Organization Culture and Values Student’s Name Course Code Institution Affiliation Date
Purpose of an organization's mission, vision, and values Define purpose of the organization Provides direction in an organization Defines the core values of the organization Guides behavior in the organization
The direction where an organization is going are determined by its mission, vision, and values. They give general direction of how the organization should be led and run. According to Rego, Araujo, and Serrao (2016), the mission, vision, and values together provide a clear strategy of how the hospital should be operated. Following all these, an ethical culture develops.
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Purpose (Conti…) Increases efficiency and productivity Provides a clear guide for making decisions Aligns organization Resources with goals Gives a sense of identity and belonging to everyone in the organization
In professional work, when workers share the same goals and objectives they gain a sense of belonging and thus developing interprofessional collaboration on their delivery of service. When the whole hospital is working towards the same direction to achieve set goals, decision making becomes easy and this helps an organization thrive easily through proper sharing of ideas. 3
Significance to Nurse Engagement Enhances collaboration Builds environment of mutual trust and care Motivates nurses to commit Continuous learning of nurses
The direction nurses should take every day and what they are supposed to do is guided by an organization’s mission, vision, and values. Through mission and vision, nurses keep learning constantly and this keeps adding to their professional knowledge that helps them in health care delivery. An organization’s values creates an environment of common thinking and acting thereby leading to professional collaboration. 4
Significance to Patient Outcomes High patient satisfaction General good health and healing
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Accountability to patients, families, and society Optimal level of care
Having a common goal helps health care providers understand what to do and this in return leads to provision of high quality health care to patients. For every hospital, patients are always at the center of their mission, vision, and values thus developing patient satisfaction. It promotes the accountability of health care givers. 5
Factors that lead to conflict in a professional practice Poor leadership Poor communication Unequal treatment Undefined job roles unequal opportunities
Fair treatment of all employees always promotes harmony and a good working environment. But when employees are treated unequally, conflicts arise since others feel they are being discriminated against. Bullying at work has been a leading cause of conflicts in the work place (Einarsen, Hoel, & Cooper, 2011). No one can be comfortable working in an environment where they are not treated well. Conflicts easily arise in an organization where opportunities are not fairly awarded, communication is peer, and tasks are unfairly distributed. 6
Organizational values and culture influence on conflict resolution Spells the right behavior in the organization Collaborative approach of addressing conflict Spells common ground to work from Accentuates the positive (positive attitude).
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One of the main roles of an organization’s culture is to ensure that no conflicts arise and if they do, there are effective strategies to resolve them. Smooth running of an organization includes resolving conflicts in a peaceful manner. Resolving a conflict successfully requires collaboration. It is up to the organization to bring all workers together and embrace a positive attitude that will ensure conflicts are resolved for general success of the organization. 7
Strategies of Resolving Conflicts Proper communication Focus on the major problem Understand before acting Humanize the problem
No conflict can be solved if there is no understanding of the root cause. No human is perfect and we can all make mistakes. This is the most important thing conflicting parties should understand. They should be told his in a friendly language. By sharing similar experiences and how you have previously dealt with the issues can help bring a sense of normalcy to the issue and allow for a calm and composed approach to conflict resolution (Jenkins, 2017). The problem will be easily solved by focusing on the conflicting parties and the main problem. 8
Strategies of conflict resolution (Conti..) Solve [problems not feelings Concentrate on the outcome Appreciate the progress Celebrate the result
According to Jenkins (2017), focusing you energy to finding the solution to the issue at hand is important even though there may be distractions from other people’s actions and emotions. Look forward to a better outcome rather than what happened. When resolution to the conflict is reached, it is important to celebrate the result and encourage the same actions whenever conflicts arise. 9
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Effect of organizational needs and the culture of health care on organizational outcomes A culture of health care drives performance Affects the type of care provided to patients Promotes achievement of health care goals (Swensen, & Mohta, 2019). Influence how decisions are made and how nurses do their jobs in the organization.
The culture an organization adopts will determine its success or failure. Swensen and Mohta (2019) assert that the only way for an organization to meet its goals is through a good culture. Attaining a super performance results from an excellent organizational culture. By changing the culture of you organization, you change the king of health care that people receive, depending on the kind of change you make. 10
Relation to health promotion and disease prevention from a community health perspective Promotes high quality healthcare through shared ideologies Access to high quality healthcare Health care becomes efficient and equitable promotes a wealthy society.
Quality healthcare is promoted through common thinking and team work. A culture of Health is one in which getting healthy and staying healthy is a fundamental and guiding social value (Health Research & Education Trust 2014). The main reason we have health care centers is to ensure quality health care is provided. This explains why the health care system is trying to ensure healthy communities are developed. 11
References
Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2011). The concept of bullying and harassment at work: The European tradition. Bullying and harassment in the workplace: Developments in theory, research, and practice, 2, 3-40. Health Research & Educational Trust. (2014, October). Hospital-based Strategies for Creating a Culture of Health. Chicago, IL: Health Research & Educational Trust. Jenkins, D. (2017). Workplace Conflict Resolution Strategies for Nursing http://thenursespeak.com/workplace-conflict-resolution-strategies-nursing/ Rego, A., Araújo, B., & Serrão, D. (2016). The mission, vision and values in hospital management. Swensen, S., & Mohta, S. (2019). Leadership Survey: Organizational Culture Is the Key to Better Health Care
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