Sales and Customer Relation Report

Business Canvas Model: (2.5%)

Value Propositions:

Eg. For “insert target customer” who “insert need or problem” we have developed “insert business” that helps with “cost reduction, customization, risk reduction, location, price, accessibility, convenience/usability, brand/status design, newness to the market, uniqueness, performance, getting the job done etc”

· What problem does your business solve?

· What job does your product/service do for the customer?

· What are the benefits/values of your product/service?

Customer Relationships:

· What types of relationships do you have?

· How do your customers want to relate you?

Customer Segments

· Who do you serve?

· Who pays you?

· Who uses your product/service?

Channels

· How do customers find you?

· How do they buy?

· How do you deliver?

Key Activities:

· What things must you do to attract customers and produce your value proposition?

Key Resources:

· What resources do you need to perform the key activities?

Key Partners:

· Who else do you need to make your model work?

· Who can do the work that you can’t or wont do?

Cost Structure:

· What does it cost to operate your model?

· Fixed Costs? Variable costs? Capital Costs?

Revenue Streams:

· How do you get paid?

· How much?

· Name/Anticipate 6 Possible Objections people may have to your product or service and how would you handle/answer them using PEPC (that was taught in class)

Identify 6 Psychological Tactics that your group will use in your presentation to close the deal on your product or service. Example: Fear - the sales ends today! Provide scripts EXAMPLES (2.5%)