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Feedback Report Bolun Xuan

05/27/2020

Confidential Report

Feedback Report | 2

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Administrative Skills

Communication Skills

Interpersonal Skills

Leadership and Coaching Skills

Ethical Skills

Motivational Skills

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Service Skills

Citizenship Skills

Technical Skills

Leadership Initiative*

Leadership Effectiveness*

Individual Contribution*

Overview Management development is based on the well-founded notion that obtaining performance-related feedback is an essential step toward

professional self-development. Capsim360 is designed to give you specific feedback on your managerial skills from those who have had a

chance to work with you and/or know you well. This feedback report provides an explanation of the feedback generated from your Capsim360.

Assessment Process Direct reports, peers, and your immediate supervisor(s) were asked to numerically rate how accurately the behavioral statements currently

describe you. They were also given the opportunity to select a "not applicable" (n/a) option if they felt they did not have enough information to

determine how accurately a statement described you. You were also asked to rate yourself on the same behaviors as your direct reports, peers,

and immediate supervisor(s). Finally, respondents were asked to provide written feedback on two questions regarding how you add value and

how you could be more effective.

The behaviors in Capsim360 measure your skills in the major domains that are linked to managerial effectiveness. The skill domains covered by

Capsim360 are:

*Note those with an asterisk(*) may not have been included in your assessment.

The Value of Capsim360 The value of this assessment derives from two factors. First, Capsim360 gives you a context to take a serious look at your own behaviors.

Second, you are receiving candid feedback from other individuals who have had the opportunity to see you in action. You may not agree with

how others rate you, but you should take their feedback as food for thought. People are rarely completely accurate judges of their own personal

strengths and challenges because they are never on the receiving end of their own managerial behavior.

Capsim360 provides useful feedback concerning your relative strengths and challenges in the skill areas covered by the survey. If others'

assessments seem to point out strengths you had not recognized in yourself, or if they seem to point to challenges that you had not

acknowledged, then you have a starting point for carefully thinking through your management skills. Armed with this information, you can better

assess yourself as a manager and strategically focus your self-improvement efforts to identify value-added development in those areas that are

critical to your effectiveness now and in the future.

Report Content Capsim360 results are presented in a series of tables on the following pages. There are three sections to this feedback report. The first shows

results on the skill domains. The second shows results broken down by each of the behaviors. The third provides feedback from the write-in

questions regarding how you add value and how you could be more effective. For the first two sections, feedback is provided in the form of

summary statistics. This information is grouped by different types of respondents (Self, Manager, Peer, and Direct Report) and includes:

Count - the number of raters completing the survey in each respondent type

Average - the average score for each respondent type; the lowest rating ("not at all descriptive") is assigned 1 and the highest rating ("very

descriptive") is assigned 5; no value is assigned for missing ratings or when the "n/a" option is selected

Percentage of Total Possible Score - a bar chart of the percentage of each average score relative to the maximum possible average

score for the item

Gap Score - the difference between your self-rating and the average rating for a respondent group; negative scores mean you rated

yourself higher than others; positive scores mean that you rated yourself lower than others

Percentile - your score relative to the Capsim360 population; for example, a 75th percentile score means that your score was higher than

75 percent of the population.

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Using Capsim360 Feedback Your self-ratings are valuable because you have information about your strengths and challenges that is not available from any other source.

However, assessments from other people give you the unique opportunity to see yourself from a different perspective by comparing your self-

ratings to those with whom you work.

Below are a few tips to follow when reviewing your Capsim360 developmental feedback:

Remember that the rating scale ranged from 1 to 5 with higher numbers corresponding to more favorable ratings. In general, when you

receive ratings above 3 it means your performance has been viewed favorably, whereas ratings below 3 mean your performance has been

viewed unfavorably.

Try to primarily focus on others' assessments of you in relation to your self-ratings. Examining the Gap Scores can help in this regard. For

example, do your self-ratings generally fall above or below how other rate you?

Try to avoid the temptation to first study each and every data point. Instead, consider the patterns that emerge across the domains and

items. For example, is your self-assessment always higher than or always lower than your peers' assessment of you? Either of these

cases can indicate an inaccurate self-assessment and a need for reevaluation of your skills.

Capsim360 Assessment Limits Capsim360 is not designed to provide an absolute assessment of your total management qualities or potential. No single assessment has this

capability. The behavioral items in Capsim360 are designed to provide valid and representative coverage of essential managerial skills

evidenced in empirical research. Neither your own self-assessment nor the assessments of others should be taken as the final authority

concerning your skill level on the scales covered in the Capsim360. All the information provided in this report should be received and analyzed

in a spirit of honest self-discovery, which is the critical foundation for improving your managerial effectiveness.

It is possible that not all of those whom you asked to participate did so. For example, you may have asked seven peers to rate you, but only four

responded. In such cases, only the responses actually submitted to the Capsim360 system were used in the analysis for this feedback report.

Similarly, it may be the case that no one from a certain respondent group (e.g., Direct Report) responded or was asked to do so. In this

situation, your feedback report will indicate that none from that respondent group participated. Note that this circumstance does not affect the

calculation of your ratings.

Feedback Report | 5

48%

74%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.90 0.00 27th

Peer 1 3.94 1.04 39th

66%

77%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.62 0.00 54th

Peer 1 4.06 0.44 49th

55%

78%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.19 0.00 32nd

Peer 1 4.13 0.94 50th

52%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.07 0.00 26th

Peer 1 4.30 1.23 66th

25%

81%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 2nd

Peer 1 4.23 2.22 65th

47%

78%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.88 0.00 29th

Peer 1 4.10 1.22 51st

Score Results by Domain

Administrative Skills

Communication Skills

Interpersonal Skills

Leadership and Coaching Skills

Ethical Skills

Motivational Skills

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69%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.76 0.00 47th

Peer 1 4.30 0.54 52nd

57%

87%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.29 0.00 31st

Peer 1 4.46 1.18 75th

75%

73%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 4.00 0.00 65th

Peer 1 3.90 -0.10 28th

Service Skills

Citizenship Skills

Technical Skills

Feedback Report | 7

Delegates responsibilities appropriately.

38%

85%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.50 0.00 38th

Peer 1 4.40 1.90 88th

Manages time effectively.

50%

90%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 46th

Peer 1 4.60 1.60 85th

Handles multiple demands and priorities effectively.

50%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 44th

Peer 1 4.30 1.30 67th

Shows attention to detail.

50%

50%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 49th

Peer 1 3.00 0.00 9th

Develops individual work goals that are aligned with organizational goals.

50%

60%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 44th

Peer 1 3.40 0.40 17th

Score Results by Item

Administrative Skills

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Listens to others without interrupting.

100%

60%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 5.00 0.00 100th

Peer 1 3.40 -1.60 19th

Clarifies what others are saying to check for understanding.

65%

88%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 64th

Peer 1 4.50 0.90 81st

Conveys information clearly in written documents.

50%

88%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 41st

Peer 1 4.50 1.50 80th

Encourages the open expression of ideas.

63%

80%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.50 0.00 58th

Peer 1 4.20 0.70 63rd

Speaks clearly in front of groups.

50%

68%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 51st

Peer 1 3.70 0.70 32nd

Communication Skills

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Displays sincere interest in others.

75%

85%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 4.00 0.00 72nd

Peer 1 4.40 0.40 73rd

Builds rapport with others inside the organization.

50%

88%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 47th

Peer 1 4.50 1.50 76th

Knows a wide range of people who can get the job done.

50%

68%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 51st

Peer 1 3.70 0.70 32nd

Shows empathy toward others.

50%

63%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 43rd

Peer 1 3.50 0.50 26th

Develops cooperative working relationships.

60%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.40 0.00 50th

Peer 1 4.30 0.90 64th

Builds strong relationships with industry professionals outside his/her organization.

32%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.30 0.00 34th

Peer 1 4.30 2.00 75th

Interpersonal Skills

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Works well in team settings.

65%

80%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 62nd

Peer 1 4.20 0.60 55th

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Provides specific constructive feedback in a timely manner.

40%

100%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.60 0.00 40th

Peer 1 5.00 2.40 100th

Challenges others to look at old problems in new ways.

50%

90%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 49th

Peer 1 4.60 1.60 91st

Leads by example.

65%

75%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 61st

Peer 1 4.00 0.40 48th

Takes a stand on difficult or important issues.

25%

70%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 23rd

Peer 1 3.80 1.80 39th

Acts with integrity.

65%

80%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 55th

Peer 1 4.20 0.60 42nd

Assumes responsibility for her/his actions.

65%

80%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 56th

Peer 1 4.20 0.60 52nd

Leadership and Coaching Skills

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Considers the potential ethical implications of decisions.

25%

85%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 9th

Peer 1 4.40 2.40 71st

Understands the agenda and perspective of others.

25%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 17th

Peer 1 4.30 2.30 75th

Recognizes key stakeholders related to important decisions.

25%

73%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 19th

Peer 1 3.90 1.90 35th

Balances the needs of the few with those of the many.

25%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 17th

Peer 1 4.30 2.30 76th

Ethical Skills

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Meets established deadlines.

100%

57%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 5.00 0.00 100th

Peer 1 3.30 -1.70 17th

Adapts well to conflicting personal and work demands.

38%

80%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.50 0.00 34th

Peer 1 4.20 1.70 65th

Persists in the face of obstacles.

25%

93%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 17th

Peer 1 4.70 2.70 91st

Establishes challenging goals.

25%

80%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.00 0.00 23rd

Peer 1 4.20 2.20 67th

Motivational Skills

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Anticipates customers' needs.

65%

70%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 60th

Peer 1 3.80 0.20 34th

Delivers on promises.

100%

93%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 5.00 0.00 100th

Peer 1 4.70 -0.30 85th

Works effectively with individuals from diverse backgrounds and cultures.

50%

70%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 43rd

Peer 1 3.80 0.80 23rd

Shows a concern for customer satisfaction.

65%

83%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 60th

Peer 1 4.30 0.70 58th

Strives for quality in her/his work.

65%

98%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.60 0.00 56th

Peer 1 4.90 1.30 96th

Service Skills

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Takes advantage of developmental opportunities.

88%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Peer 1 4.50 4.50 81st

Demonstrates initiative.

38%

77%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 2.50 0.00 32nd

Peer 1 4.10 1.60 49th

Endorses, supports, or defends organizational objectives.

50%

98%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 47th

Peer 1 4.90 1.90 98th

Engages in behavior that benefits the organization as a whole.

100%

90%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 5.00 0.00 100th

Peer 1 4.60 -0.40 83rd

Works with others to effectively resolve conflicts.

63%

73%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.50 0.00 58th

Peer 1 3.90 0.40 47th

Helps other organizational members.

50%

88%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 44th

Peer 1 4.50 1.50 77th

Manages group activities responsibly and effectively.

Citizenship Skills

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50%

90%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 46th

Peer 1 4.60 1.60 88th

Shows strong commitment toward her/his work.

50%

90%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 44th

Peer 1 4.60 1.60 77th

Demonstrates effectiveness in accomplishing major work goals.

50%

77%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 3.00 0.00 38th

Peer 1 4.10 1.10 42nd

Fulfills all responsibilities required by her/his job.

75%

70%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 4.00 0.00 71st

Peer 1 3.80 -0.20 26th

Gets the job done.

100%

70%

Respondent Type Count Average Percentage of total possible score Gap Score Percentile

Self 1 5.00 0.00 100th

Peer 1 3.80 -1.20 24th

Technical Skills

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