Discussion Reply- Response 1-2 paragraphs with 1-2 references

Patricia Silver

There are many things that can be done to improve the revenue cycle process by the front staff. The front staff will need to always make sure that the patient’s information is correct from the very beginning as well as each time the patient goes in for an appointment. Checking name spelling, insurance information, and other patient demographics is of major importance. Making sure that the proper codes are being used for the type of appointment or admittance that the patient is there for can help to make sure that the payer will pay the bill without any delays (Casto, 2018). Also making sure that the patient’s insurance will cover the procedures or tests before having the patient go perform those will also help (Casto, 2018). The management staff also needs to make sure that the newest software of electric health records (EHR) is being used because that will help the staff with this process. However, the staff will still need to make sure that the codes and information is correct before submitting anything to insurance. Double checking will never hurt anything but will always help to find the mistakes that could cost the hospital or provider office from having a delay from being paid for their services.

Casto, A. (2018). Principles of Healthcare Reimbursement, Sixth Edition. [VitalSource Bookshelf]. Retrieved from https://bookshelf.vitalsource.com/#/books/9781584266648/