Unit II Case Study
REM Case Study History
Rogers Engineering and Manufacturing (REM) is a medium-sized business. Sam Rogers started the organization 60 years ago as a one-man show out of
the shop on his farm. Over the last 60 years, the firm has grown to over 1,000 employees in three locations within the region, and it has contracted
strategic partnerships around the world. The firm generates over $300
million in gross revenue annually. While the company is still family-owned,
Sam's oldest grandson now runs the organization, grooming the great- grandkids to eventually take over the firm. Other grandchildren run the two
secondary locations and divisions of the firm.
REM was established on trust, integrity, and a strong ethical environment.
As a family-owned business, the integrity of the company reflects directly on
the family. The reputation of the individuals and the family collectively reflects on the integrity of the firm. As the firm has grown over the last 60
years, select individuals were placed in leadership positions very carefully to reflect the integrity of the firm and the family’s belief and value system.
Over the last 20 years, much of the growth has occurred at lower levels, and outside contractors are now being used. Due to substantial growth in these areas, it has become increasingly difficult to instill the same values and
ethical practices that the firm has implemented.
Recent years have brought about concerns of ethical considerations as to
project design, planning, and implementation. Recently, reports have surfaced about there being a discrepancy between what is being promised and what is being delivered. Sales and marketing have made promises that
were never implemented. Leadership in the lower and middle ranks have used disciplinary actions as grounds for reprimand and termination rather
than using disciplinary action as a corrective tool.
Purpose
As a business consultant to this organization, there are several factors that
need resolution. The primary concern is to restore the integrity of the
organization's ethical standards at all levels.
This case example is used throughout the course. The case is open for
interpretation at the individual level. The key goal here is to not only
familiarize yourself with the organization and the scenarios given but to develop the critical thinking and research skills necessary to develop and
critique practices and beliefs within the organization. There is no right or
wrong answer for the assignments; however, all work must be supported
with credible, professional, and academic sources. The case is important to
exercise a business problem as well as an academic exercise. It is important
to follow the format that the organization, in this case the university,
requires in addressing the project or assignment given to you.