| ABC Company Hardware Upgrade Project |
| | Services | Business Requirements | Key Functions | Major Subfunctions / Detailed Descriptions / Features |
| | Computer Hardware Upgrade | Deploy the most updated hardware in ABC Company | Upgrade computer hardware | The provider shall supply and set up new computers for all the staff to use. The computers must have access to the latest hardware such as: computer processors, main memory, motherboards etc. that shall have the ability to handle the current software needs. |
| | | | Test Compatibility with Existing Software | The provider will install our existing software and transfer data to these new computers and check whether there are any compatibility issues. Any issues incurred have to be resolved and documented before the project is completed. |
| | | | Install Software & Hardware Dependencies | The provider shall provide dependent hardware and software products that would make it easier for current users to accomplish their tasks. Such dependencies may include: network equipment and operating system upgrades. |
| | | Decommission the existing hardware system | Changeover from current obsolete system to upgraded hardware systems. | Provider shall facilitate the transfer of data and software from old hardware to new hardware. Information security has to be maintained at all times and data wiped from the old hardware components. |
| | End User Training & Maintenance | User Training on Upgraded Hardware | Train users on how to use the installed hardware systems | Provider shall organize and facilitate training sessions for all the employees who would be using the upgraded hardware. The provider shall also keep track of the attendance sessions to guarantee training effeciency. |
| | | | Testing | Provider shall evaluate the trainees to gauge their responsiveness to the upgraded hardware and the trainings they have participated in. |
| | | Hardware Maintenance | Monitoring | The provider shall ensure that the implemented hardware is constantly available for use and troubleshoot any issues that users report for 6 months after implementation |
chaitu9z00
RBS170068.xlsx
