histogram
Single Server
| Starbucks- Ramsey New Jersey | |||||
| Single Line, Single Server | |||||
| Data Obtained Saturday 5/4 from 10 AM- 11AM | |||||
| CUSTOMER | ARRIVAL | INTERARRIVAL TIME | BEGIN SERVICE | END SERVICE | SERVICE TIME |
| Start Time: | 10:00:00 | ||||
| 1 | 10:00:05 | 0:00:05 | 10:00:45 | 10:02:01 | 0:01:16 |
| 2 | 10:03:14 | 0:03:09 | 10:03:21 | 10:04:55 | 0:01:34 |
| 3 | 10:04:33 | 0:01:19 | 10:04:59 | 10:06:49 | 0:01:50 |
| 4 | 10:05:01 | 0:00:28 | 10:05:33 | 10:06:32 | 0:00:59 |
| 5 | 10:07:28 | 0:02:27 | 10:07:32 | 10:07:35 | 0:00:03 |
| 6 | 10:07:35 | 0:00:07 | 10:07:48 | 10:10:22 | 0:02:34 |
| 7 | 10:07:42 | 0:00:07 | 10:08:59 | 10:11:08 | 0:02:09 |
| 8 | 10:07:44 | 0:00:02 | 10:09:32 | 10:12:33 | 0:03:01 |
| 9 | 10:14:03 | 0:06:19 | 10:14:08 | 10:14:49 | 0:00:41 |
| 10 | 10:14:08 | 0:00:05 | 10:15:03 | 10:16:41 | 0:01:38 |
| 11 | 10:14:12 | 0:00:04 | 10:16:45 | 10:16:59 | 0:00:14 |
| 12 | 10:17:19 | 0:03:07 | 10:17:22 | 10:17:53 | 0:00:31 |
| 13 | 10:18:21 | 0:01:02 | 10:18:25 | 10:19:17 | 0:00:52 |
| 14 | 10:19:33 | 0:01:12 | 10:19:45 | 10:20:21 | 0:00:36 |
| 15 | 10:19:35 | 0:00:02 | 10:20:24 | 10:20:59 | 0:00:35 |
| 16 | 10:19:55 | 0:00:20 | 10:21:05 | 10:21:44 | 0:00:39 |
| 17 | 10:19:55 | 0:00:00 | 10:21:53 | 10:22:01 | 0:00:08 |
| 18 | 10:20:21 | 0:00:26 | 10:22:32 | 10:22:58 | 0:00:26 |
| 19 | 10:21:03 | 0:00:42 | 10:23:05 | 10:23:24 | 0:00:19 |
| 20 | 10:22:04 | 0:01:01 | 10:23:29 | 10:24:26 | 0:00:57 |
| 21 | 10:22:08 | 0:00:04 | 10:24:31 | 10:25:01 | 0:00:30 |
| 22 | 10:24:55 | 0:02:47 | 10:25:06 | 10:26:32 | 0:01:26 |
| 23 | 10:25:03 | 0:00:08 | 10:26:45 | 10:27:51 | 0:01:06 |
| 24 | 10:28:36 | 0:03:33 | 10:29:01 | 10:29:56 | 0:00:55 |
| 25 | 10:28:59 | 0:00:23 | 10:30:01 | 10:32:22 | 0:02:21 |
| 26 | 10:29:04 | 0:00:05 | 10:30:15 | 10:32:36 | 0:02:21 |
| 27 | 10:30:39 | 0:01:35 | 10:31:41 | 10:32:55 | 0:01:14 |
| 28 | 10:31:46 | 0:01:07 | 10:32:59 | 10:33:17 | 0:00:18 |
| 29 | 10:32:58 | 0:01:12 | 10:34:09 | 10:34:56 | 0:00:47 |
| 30 | 10:33:36 | 0:00:38 | 10:35:03 | 10:35:57 | 0:00:54 |
| 31 | 10:35:56 | 0:02:20 | 10:36:01 | 10:37:45 | 0:01:44 |
| 32 | 10:35:57 | 0:00:01 | 10:37:54 | 10:38:42 | 0:00:48 |
| 33 | 10:35:57 | 0:00:00 | 10:38:57 | 10:40:12 | 0:01:15 |
| 34 | 10:35:59 | 0:00:02 | 10:40:56 | 10:42:38 | 0:01:42 |
| 35 | 10:38:22 | 0:02:23 | 10:42:59 | 10:44:45 | 0:01:46 |
| 36 | 10:38:34 | 0:00:12 | 10:45:06 | 10:46:33 | 0:01:27 |
| 37 | 10:39:12 | 0:00:38 | 10:47:18 | 10:49:12 | 0:01:54 |
| 38 | 10:39:41 | 0:00:29 | 10:50:03 | 10:50:59 | 0:00:56 |
| 39 | 10:40:41 | 0:01:00 | 10:51:02 | 10:51:53 | 0:00:51 |
| 40 | 10:43:43 | 0:03:02 | 10:51:59 | 10:52:45 | 0:00:46 |
| 41 | 10:43:55 | 0:00:12 | 10:53:54 | 10:54:58 | 0:01:04 |
| 42 | 10:46:21 | 0:02:26 | 10:53:59 | 10:54:51 | 0:00:52 |
| 43 | 10:47:21 | 0:01:00 | 10:54:03 | 10:55:12 | 0:01:09 |
| 44 | 10:47:49 | 0:00:28 | 10:54:10 | 10:55:16 | 0:01:06 |
| 45 | 10:48:49 | 0:01:00 | 10:55:10 | 10:56:59 | 0:01:49 |
| 46 | 10:49:55 | 0:01:06 | 10:55:39 | 10:56:31 | 0:00:52 |
| 47 | 10:51:07 | 0:01:12 | 10:56:23 | 10:57:39 | 0:01:16 |
| 48 | 10:52:09 | 0:01:02 | 10:56:56 | 10:58:39 | 0:01:43 |
| 49 | 10:52:18 | 0:00:09 | 10:57:02 | 10:58:59 | 0:01:57 |
| 50 | 10:52:21 | 0:00:03 | 10:57:32 | 10:58:29 | 0:00:57 |
| 51 | 10:55:33 | 0:03:12 | 10:58:44 | 10:59:41 | 0:00:57 |
| 52 | 10:57:21 | 0:01:48 | 10:59:55 | 11:02:23 | 0:02:28 |
| 53 | 10:58:21 | 0:01:00 | 11:01:22 | 11:02:55 | 0:01:33 |
| 54 | 10:58:35 | 0:00:14 | 11:01:45 | 11:03:45 | 0:02:00 |
| 55 | 10:59:32 | 0:00:57 | 11:01:59 | 11:03:10 | 0:01:11 |
| 56 | 10:59:54 | 0:00:22 | 11:02:12 | 11:04:22 | 0:02:10 |
| 57 | 11:00:02 | 0:00:08 | 11:02:34 | 11:03:59 | 0:01:25 |
| 58 | 11:00:59 | 0:00:57 | 11:02:56 | 11:04:43 | 0:01:47 |
| Average Interarrival Time: | 0:01:03 | AverageService Time: | 0:01:14 | ||
| Average Interarrival Time (minutes): | 1.05 | Average Service Time (minutes): | 1.25 | ||
| Arrival Rate (customers per hour): | 57.14 | Service Rate (customers per hour): | 48.00 | ||
Sheet1
Single Server Histograms - Inte
| SAMPLE OF HISTOGRAM (for interarrival times) | ||
| Step 1: Copy interarrival column (paste special - values only) to a new sheet. | ||
| Step 2: Sort interarrival times in ascending order. | ||
| Step 3: Create a table with approxiamately 7-15 equal sized bins and record frequency | ||
| Step 4: Highlight table and create bar chart to display frequencies - be sure to label chart & axis. | ||
| CREATE HISTOGRAMS FOR THE INTERARRIVAL TIMES AND THE SERVICE TIMES FOR BOTH PEAK AND OFF-PEAK | ||
| INTERARRIVAL TIME | ||
| Bin | Frequency | |
| 0:00:01 | 0:00 - 0:59 | 4 |
| 0:00:13 | 1:00 - 1:59 | 5 |
| 0:00:33 | 2:00 - 2:59 | 3 |
| 0:00:50 | 3:00 - 3:59 | 5 |
| 0:01:00 | 4:00 - 4:59 | 2 |
| 0:01:00 | 5:00 - 5:59 | 0 |
| 0:01:16 | 6:00 - 6:59 | 0 |
| 0:01:29 | 7:00 - 7:59 | 1 |
| 0:01:30 | 8:00 - 8:59 | 0 |
| 0:02:36 | 9:00 - 9:59 | 1 |
| 0:02:41 | ||
| 0:02:46 | ||
| 0:02:59 | ||
| 0:03:05 | ||
| 0:03:14 | ||
| 0:03:16 | ||
| 0:03:30 | ||
| 0:04:07 | ||
| 0:04:31 | ||
| 0:07:32 | ||
| 0:09:22 | ||
Interarrival Times
0:00 - 0:59 1:00 - 1:59 2:00 - 2:59 3:00 - 3:59 4:00 - 4:59 5:00 - 5:59 6:00 - 6:59 7:00 - 7:59 8:00 - 8:59 9:00 - 9:59 4.0 5.0 3.0 5.0 2.0 0.0 0.0 1.0 0.0 1.0Time between arrivals (in minutes)
Frequency