Article Review

Rahim’s Functional Outcomes 1. Conflict may stimulate innovation, creativity, and growth. 2. Organizational decision-making may be improved. 3. Alternative solutions to a problem may be found. 4. Conflict may lead to synergistic solutions to common problems. 5. Individual and group performances may be enhanced. 6. Individuals and groups may be forced to search for new approaches. 7. Individuals and groups may be required to articulate and clarify their positions.

Rahim’s Dysfunctional Outcomes 1. Conflicts may cause job stress, burnout, and dissatisfaction. 2. Communication between individuals and groups may be reduced. 3. A climate of distrust and suspicion can be developed. 4. Relationships may be damaged. 5. Job performance may be reduced. 6. Resistance to change can increase. 7. Organizational commitment and loyalty may be affected.