Internship

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RaghadAlOtaibi-150055209-FinalReport-2021copy.pdf

Tables of Contents

1. Internship summary ………………………………………………………………………………………………3

2. About alfalak …………………………………………………………………………………………………………4

3. Alfalak company structure……………………………………………………………………………………….8

4. Internship activities ……………………………………………………………………………………………….9

5. Anassessment of the internship……………………………………………………………………………… 13

6. Conclusions ……………………………………………………………………………………………………………. 15

7. Appendices & Supplementar ymaterial ………………………………………………………………….. 16

8. References …………………………………………………………………………………………………………….. 17

1. INTERNSHIP SUMMARY

Before reviewing the content of this field report, I am pleased to thank the supervisor and the team of

the Al Falak Electronic Equipment & Supplies Co who have unhesitatingly helped me to practice my

internship program at one of the Kingdom's best known companies (Al Falak Electronic Equipment &

Supplies Co). In practice, I was able to gain a great deal of knowledge and experience by meeting the

challenges And, competitive analysis, comparison of inventory, preparation and execution of marketing

campaigns and management and coordination of social media accounts was a period rich in knowledge

of myself and my ability to give and desire knowledge and search for information with passion, with a

multi-activity company across the Middle East, the al falak main goal was to find comprehensive

solutions. has excelled in its way of combining IT consulting and IT redevelopment arrangements. The al

falak educational cadre is an elite group of qualified experts, who are adept at information technology

and the introduction and acceptance of what's new and new in programming.

2. ABOUT ALFALAK

Al-Falak Electronic Equipment and Supplies Company is headed by Mr. Ahmed A. Ashadawi, our current President and CEO.

AL Falak Core Values Quality: We strive to deliver the highest possible standards of expertise and quality in the services provided to our clients. We commit to excellence in all our endeavors. Customer Satisfaction: We proactively reach out to our customers and ensure their satisfaction through the value added services we offer. We focus on success and results. Open book, open door policy: Open, honest communication between managers and employees is a day-to-day business practice. Issues are promptly raised and resolved, and communication flows across all levels of the company. Openness is essential to quickly resolve customer concerns and recognize business issues as they arise. Continuous training & Career development: We are confident that employee training, development and education provide increased productivity, knowledge, loyalty, and contribution. Honesty, integrity, & respect: We strive to practice the highest ethical standards by honoring our commitments and treating everyone with trust, compassion, and respect, creating the best possible work environment. We take ownership, responsibility, and accountability for our actions and commitments. Encourage new ideas and share thoughts: Our aim is to continually learn, and share ideas and knowledge to encourage inspiring and cooperative efforts at every level across all activities in the company.

2.ABOUT ALFALAK

Company history, complete title and mailing address, and related web links.

Since1981,company provides corporate PC services together with system integration, knowledge networking and configuration of gateways; provides info technology consulting and outsourcing services; provides package solutions together with antivirus and business intelligence applications.

Title: Al-Falak Electronic Equipment & Supplies Company

Email: [email protected]

ALFALAK WEBSITES

- Main website

www.alfalak.com

- Online Store

www.iphady.co

m

- Online Store

www.lifestyley.com - Online Store

www.techstyle.com

- Electronic Software Download

www.b2b.efalak.com

- Cloud Solution Provider

www.csp.alfalak.com

The main shareholders Al-Falak equipment & provides Company we’re placed in Saudi Arabia with a non-public possession back in 1981. It’s Primary Sector is informational technology.

2.ABOUT ALFALAK

sectors and departments functions

1. Al Falak System Solutions & Consulting ( FSSC )

This division has expansive contribution with the game plan of Top level facilitated courses of action that

range from broadcast correspondences establishment to bleeding edge security and specific applications.

2. Software Products Division ( SPD )

Administrations and suggestion of this division join Checking of structures, applications, frameworks, high

openness, test data assurance, character and security the heads, chronicle collaborations, administered

report move, security records the chiefs, interfacing event logs, and credits grouping systems.

3. Al Falak Distribution ( AFD )

This division Included Merchant of data innovation items , from significant brands as:

Microsoft, Targus, Eaton, Norton - Symantec, Logitech, Kensington . corsair, NZXT ,

Razer

4. Computer Supplies & Accessories ( CSA )

5. E-Commerce (techstyley - iphady - Lifestyley )

Alfalak knew the importance of the E-commerce revolution and decided to implement it

through 3 electronic websites techstyley iphady and Lifestyley. The e-commerce

department at Al-Falak has been established back in 2014. The wide opportunities in the

Ecommerce field according to the market needs.

2.ABOUT ALFALAK

6. Integrated Business Solutions ( IBS )

- Consolidated Business Arrangements Division gives composed application benefits that

stay up with the changes in business. As a platinum accessory of Prophet. The main

organizations gave by this division consolidate :

- Business programs, corporate resources organizing projects and advising

organizations.

- Mechanical gear, which join fiasco recovery courses of action, support plans and update

and move of stages organizations. The essential customers of this division are oil and force

ventures, manufacturing , retail , advancement and land territories.

7. Manpower Outsourcing Services

The organizations go from getting ready and selection of qualified staff locally and distantly

in planning, information development, correspondences, measure specialists, security and

other master and academic distinguishing strengths , up to progression of specialists at the

most important degree of profitability in information and trades advancement , operational

and specific purposes for living , among other master and educational controls.

8. General Contracting

The clients of Alfalak.

Alfalak offers its types of assistance to various kinds of clients. Any normal individual can

profit by the administrations gave on the off chance that they need to IT arrangements or

searching for a labor administrations or an appropriation for retailers and numerous

different arrangements. IT advancement area has quite possibly the main clients for Alfalak

organization. Alfalak likewise serves numerous different sorts of clients like organizations,

government and instructive foundations.

3.ALFALAK COMPANY STRUCTURE

Alfalak organizational chart.

The organization additionally has 95% of the representatives with more serious level

trainingAlfalak organizational chart:

Board of directors Prisedents & CEO

Function divisions

IT

HR

Acounting

Finance

Marketing

legal

Planning

development

Straregic Business Units

Mainfarme software System

system sloutions & consualting

General Cotracting

Quality

safety Mainfarme

software System

E-commerce

iphady

Tchestyle

Lifestyle

computer supplies & accessories

alfalak distribution

4.INTERNSHIP ACTIVITIES

Working conditions and functions.

Ms. Budoor Alshadawi was my supervisor, Director of Corporate Planning at Al-Falak Systems

Solutions & Consulting. She supervised me directly In khobar head office of Alfalak. My

second team member was Sara Alzahrani the Amazon Business Head of AFD She helped me

out with the tasks she was the ultimate example of a devoted, giving employee I learned a lot

from her like using Photoshop, how to put a Banner on the site, and using a professional Excel,

also I worked too with Mr. Mahgoub Ahmad the Digital Marketing Specialist Al Falak

Electronic Equipment & Supplies Co. Ltd. And I worked gladly with other team members like

Mr. Kashif Mateen the accountant from The Division of Al-Falak Electronic Equipment &

Supplies Co, Mr. Ali Al-Jeshi who is a Web Developer at Alfalak Electronic Equipment &

Supplies Co, Mr. Hassan Al-Jeshi The eCommerce Technical Lead at Al-Falak Electronic

Equipment & Supplies Co, Nouf Albulushi was business head of AFD and reham alghamdi was

the client care and I work with her in mother’s day campaign she was helpful ,and my 4

colleagues Elaf alzamil and ArwaAlghamdi and sara banjer and ramlah as an interns too.

Overview off the production system or service

procedure

As observed previously , as a group everyone has to report directly to the group leader. AFD

(Al-Falak Dispersion) and CSA (PC Frameworks and Extras) are three divisions that are

iPhady's interior providers and are significant supporters of iPhady's stock, and the same

goes for lifestyley so they each have a committed agent. And the new website techstyley

The group is topographically dispersed among Riyadh and Khobar notwithstanding, online

gatherings are held week by week to guarantee consistent work process.

4.INTERNSHIP ACTIVITIES

Promoting norms and standards are utilized. 1. Email mission Guided email shots are shipped off customers reliant on their sexual orientation and ages. 2. Social media Posts Staying dynamic through online systems administration media isn't only a strategy for headway yet furthermore responsibility which gets significant data on customer issues and tendencies. iPhady and Lifestyley in like manner takes an interest in paid online life presents on center around a more broad gathering of observers. 3. Online Influencers Electronic influencers are online life accounts that have an immense supporters and are accessible to public. This technique for exhibiting is commonly used to progress unequivocal brands or things. The influencer is ordinarily compensated as unequivocal presents, coupons or they request coupon codes for their allies

Incentives are used. Yearning the best and effective climate at works requires giving an

alternate motivators to the representatives. As Alfalak part you can

have a free transportation of any request. In addittion, representatives

will have an exceptional limits, free passes to a different exercises

and a vouchers to purchase from online store.

4.INTERNSHIP ACTIVITIES

Types of marketing, selling, and HR analysis are

performed.

- Cost leadership:

Lifestyley and iPhady and techstyley pursues a 'best worth' offers by

offering sensible costs.

- Differentiation: the selectiveness remarkable brands is one Lifestyley's and iPhady's

and techstyley unique advantages.

- Focus: Lifestyley and iPhady , techstyley targets chosen portions through

items, for example, the D-Connection infant camera and the Cheerful

Nes items.

Work samples that I conducted at the Alfalak.

I was gladly receiving my assignments for some marketing plans and ideas related to website design

and product selection. I am able to implement many marketing campaigns in addition to many activities

and celebrations. One of the important campaigns during Mother's Day celebrations was that we, as a

team, ran a contest on social media through the Instagram account of Lifestyley. With regard to Mother's

Day, I also suggest a package of supplies of interest to the mother on the Lifestyley website, and I also

made a banner for a discount site on the iphady of Mother’s Day.

4.INTERNSHIP ACTIVITIES

Work samples that I conducted at the Alfalak.

Here some samples of some of the previously explained campaigns:

“WEBSITE BANNER”

“INSTAGRAM STORY “

5.AN ASSESSMENT OF THE

INTERNSHIP

Skills and qualifications.

Overall, the internship added an experience and new skills

to what I have already. I gained from the positive well

instructed guideline of the internship program helped

structured this report in the way it appeared as it is now. I’ve

have seen the similarity in facts and theories between

classroom and real-life work. For the first 2 weeks I

discovered some challenges in transforming the daily

activities to academic format. It was a great opportunity

discovering what my strength and weakness are, gave me

new insight of how to improve both in coming future.

Responsibilities

Creation the product on Magento

was one of the last and interesting work in the training period,

which requires knowledge of the product, searching for it,

developing content in Arabic and English, setting accurate

specifications for the product, product weight, how much is

there in the factory, product pricing, price and cost, and four

pictures of the product on the site each This was a

responsibility that should be conveyed correctly and accurately,

because on the basis of it the clients would demand it.

Wallet comparison between two sites, Tabby,Tamara

Tabby and Tamara, two different companies but with the same goal

and is the leader in providing the service "buy now and pay later",

expanding its activity in the Kingdom of Saudi Arabia through

partnership with the basket platform for e-commerce, and the

platform helps retailers all over the Emirates And Saudi Arabia to

increase their sales by providing flexible payment options to their

customers. B different features for customers and the task was that I

had to contact them and find out who is the best service,tabby or

Tamara ,so that we can contract with them for our site

My tasks:

• graphic design

• Content writing

• Name creation

• Items arabization

• Prices comparison of the market

• Product Naming

• Product competitive analysis

6 .CONCLUSIONS

The internship was one of the most interesting periods of my life. One of the most important experiences

was the practical parts I learned about trade and comparing them to theoretical ones at university. The

experience I had working with a big company like Alfalak was very beautiful. I have been influenced by

trade, marketing and logistics, the size of these sectors, and the many jobs and businesses with them.

And I thank everyone who contributed direct or indirect in my internship program duration, and I hope it

would be the starter for my successful career in future.

7.APPENDIX

&SUPPLEMENTARY

The link below has all the wok that I've been doing during my

internship period

https://drive.google.com/drive/folders/119R1_-X1oOwm59OWQUoUx3ffau4YgrTc

8.REFERENCES

Al-Falak Inc. (2010). End-to-End Solutions.

http://www.alfalak.com/End-to-End-Solutions.aspx

Alfalak.com (2010). Al-Falak Company Brochure.

http://www.alfalak.com/alfalak/media/Alfalak/Al-Falak-Old-Brochure.pdf

  • 1. INTERNSHIP SUMMARY
  • 2. ABOUT ALFALAK
  • AL Falak Core Values
    • Quality:
    • Customer Satisfaction:
    • Open book, open door policy:
    • Continuous training & Career development:
    • Honesty, integrity, & respect:
    • Encourage new ideas and share thoughts:
  • 2.ABOUT ALFALAK
    • The main shareholders
  • 2.ABOUT ALFALAK
  • 2.ABOUT ALFALAK
    • The clients of Alfalak.
  • Alfalak offers its types of assistance to various kinds of clients. Any normal individual can profit by the administrations gave on the off chance that they need to IT arrangements or searching for a labor administrations or an appropriation for retai...
  • 3.ALFALAK COMPANY STRUCTURE
  • 4.INTERNSHIP ACTIVITIES
    • Overview off the production system or service procedure
  • 4.INTERNSHIP ACTIVITIES
    • Incentives are used.
  • 4.INTERNSHIP ACTIVITIES
    • Types of marketing, selling, and HR analysis are performed.
    • Work samples that I conducted at the Alfalak.
  • 4.INTERNSHIP ACTIVITIES
    • Work samples that I conducted at the Alfalak.
  • 5.AN ASSESSMENT OF THE INTERNSHIP
    • Skills and qualifications.
    • Responsibilities
  • 6 .CONCLUSIONS
  • 8.REFERENCES