LED- DEVELOPING GROUPS AND TEAMS

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Jamie and Paul are assigned to work together on a manual for novice social workers. They decide to divide up the work by chapters – one chapter is authored and signed by Jamie, the other by Paul. They know that if their work is accurate and up-to-date, one of them will be promoted, while the other person will remain in their current position. Their relationship in this work is likely to be

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		Cooperative
		Competitive
		Dependent
		Individualistic

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1 points   

QUESTION 2

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Joan walks by Paul and greets him with a smile and a “How are you?” Paul starts to describe his health, only to see that Joan is already a block away.  Which one of the seven basic elements of communication was not appropriate in this situation?

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		Channel
		Decoding
		Encoding
		Sender’s intentions

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1 points   

QUESTION 3

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Gonzo, a 13-year old boy often makes up stories and tells them as truth. His friends know that about him, but they don’t mind. Yesterday, a pair of sneakers went missing from the locker room. Gonzo actually saw a boy take them, and when he told the others about what he saw, they did not believe him because, in the eyes of his peers, Gonzo

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		Does not seem credible
		Does not have relevant expertise on the topic
		Is not warm and friendly enough
		May have ulterior motives

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1 points   

QUESTION 4

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Mr. Fox is recognized as a master teacher yet the school board does not act on his suggestions for change. You could say that he is a __________individual in the school where he works.

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		Low status with high power
		Low status with low power
		High status with high power
		High status with low power

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1 points   

QUESTION 5

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Your team works together on a presentation you will give on nature preservation in your area. The following are all examples of promotive interaction patterns except one. Which one?

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		Listen to feedback on how well the team has worked together
		Give feedback on the main arguments that a group member presented
		Explain what you gleaned from an article you have read
		Take notes of an article you are reading

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1 points   

QUESTION 6

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Which of the following is the best example for a group?

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		College students listening to Professor Hamilton’s lecture
		Shoppers at the local grocery store taking advantage of the sale
		Members of Brazil’s soccer team playing against England
		People from a suburb commuting to work

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1 points   

QUESTION 7

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A competent group member is able to pay attention to both

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		The content and the process of group work
		Observing the way the group works and the roles group members take on
		The feedback given and the principles of experiential learning
		The principles of experiential learning and effective role playing

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1 points   

QUESTION 8

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Based on the START guide to formulating group goals, which of the following is a good group goal?

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		For the Moms’ Club of Ashton – each and every one of us will get fit by the  end of summer
		For the faculty of Woodbury University – we will learn the basics of knitting  (casting on stitches, purling, binding off) by the end of this month
		For the Runners’ Association of St. Paul – By the end of July, we will be  able to run the marathon in 4 hours
		For the members of a sorority – we will get the Nobel Prize in 2 years

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1 points   

QUESTION 9

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Kurt Lewin’s term “action research” means that

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		Research should take place through observation in real life settings
		Theories should have practical significance in solving social problems
		Researchers should enter the life space of the experimental subjects
		Practitioners are more important than theorists when it comes to solving social problems

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1 points   

QUESTION 10

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As spring rolled around, Gregory‘s study group decided to get fit together. Playing soccer sounded like a fun way to do it. This is the goal they have come up with: we will get fit by kicking the ball around three times a week. This goal satisfies all of these criteria EXCEPT one. Which one?

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		Trackable and measurable
		Achievable but challenging
		Relevant
		Transfer

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1 points   

QUESTION 11

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Which of the following is NOT a group?

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		Members of Brazil’s soccer team playing against England
		Students of an inner-city high school
		Mexican Americans living in L.A.
		Passengers waiting for flights to take off

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1 points   

QUESTION 12

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The following is a goal for the employees of IRS: we will learn the basics of chess (setting the table, basic moves and strategies, chess etiquette) by the end of this month. What’s wrong with this goal?

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		Specific
		Trackable and measurable
		Achievable but challenging
		Relevant

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1 points   

QUESTION 13

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A crucial difference between pseudogroups and traditional work groups is that pseudogroup members _______, whereas in traditional work groups _________.

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		Don’t talk to each other; they communicate to a certain extent
		Compete against each other; they communicate about how the work will  get done
		Commit themselves to the shared goals of the group and communicate only to achieve that; they withhold information from each other
		Are forced to work together; they work together happily

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1 points   

QUESTION 14

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When analyzing group communication, we pay attention to three levels of interaction. These are the three levels EXCEPT one. Which one?

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		The relative frequency and length of communication acts
		Patterns of triggering communication acts
		Depth of discussion
		Who communicates to whom

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1 points   

QUESTION 15

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Mikel and Alicia are meeting to try to help their charity raise money.  Which is an example of a good operational goal?

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		Come up with three ideas for raising $300 in the next two weeks
		Discuss how to better our future fund-raising
		Make conclusions about what’s wrong with our fund-raising
		How to get all members to raise money

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1 points   

QUESTION 16

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Hidden agendas are

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		Heterogeneous, conflicting goals among group members that can interfere  with group effectiveness
		Homogeneous goals among group members that are not aligned with the  dominant group goal
		Personal goals unknown to other group members and not in agreement  with the dominant group goal
		Goals inaccessible to all group members that are in agreement with the  dominant group goal

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1 points   

QUESTION 17

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Milgram’s (1974) study on obedience to authority showed the power of

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		Status
		Norms
		Roles
		Group structure

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1 points   

QUESTION 18

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As the message gets passed on through several people, the amount of information contained in the message gets reduced, and the message itself gets shorter. This process is called:

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		Assimilation
		Integration
		Leveling
		Sharpening

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1 points   

QUESTION 19

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James Barrett is a tax auditor working for the IRS. When his wife asks for help for her private company’s tax evasion, Mr. Barrett will probably experience _______.

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		Norm conflict
		Role conflict
		Status conflict
		Identity crisis

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1 points   

QUESTION 20

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In experiential learning, it is most important to

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		Have many experiences
		Discuss experiences
		Read about experiences
		Reflect on experiences

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1 points   

QUESTION 21

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Henry and Moya are talking about a TV show over dinner at a quiet restaurant. Henry is telling her how interesting the last episode was. It turns out Moya really dislikes that show. Noise in this case is present in the

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		Channel
		Sender
		Receiver
		Transmission

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1 points   

QUESTION 22

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Len and Krista have a 5-month old baby, Henry. Krista takes care of him during the day and Len is responsible for his well-being at night. Henry sleeps well at night if he gets good naps during the day.  However, if he is overtired, by the time his evening bedtime rolls around he wakes up several times during the night and is hard to soothe. Len and Krista’s relationship can be described as

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		Cooperative
		Competitive
		Dependent
		Individualistic

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1 points   

QUESTION 23

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Experiential learning may be defined as a sequence of

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		Formulating an action theory, testing it, assessing it, reflecting on the  experience and modifying the action theory
		Testing an action theory, reflecting on the experience, assessing it, formulating  theory and then modifying it
		Assessing an action theory, reflecting on the experience, testing the theory  and then modifying it
		Assessing an experience, reflecting on the action theory, testing the theory  and then modifying it

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1 points   

QUESTION 24

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In experiential learning, it is crucial to

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		Accumulate a lot of experience
		Formulate the correct action theory right from the beginning
		Integrate experience with theory
		Avoid discussing your experience with people who are not versed in group  dynamics

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