HLM OCT

Question Slide 7

Scenario

You work as a manager at Winter Valley Hospital. Your supervisor recently came to you, as she was quite impressed with your leadership and management style. She has asked you to create a PowerPoint presentation to train some newly hired managers on your team, as there have been complaints that the new managers are not effectively managing their teams. Your supervisor asked that you review different leadership models and qualities, and explain to the managers how to effectively use these models and qualities to improve how they manage their employees. To provide some context for your training, your supervisor provided examples of some common employee complaints about their interactions with management.

Employee Complaints

· “Not everyone on the team gets the same updates on various organizational changes so we all have different information at different times.”

· “I do not receive consistent and clear feedback on my performance and am not sure what I am doing well, as well as where I can improve.”

· “I do not feel that the leadership respects me and what I do, and does not care about me as an individual.”

· “There is clearly favoritism toward specific employees, as they are provided more leniency than others, and they are given the more popular tasks.”

· “There is low morale on the team, and it is clear that many people are not feeling motivated and engaged in their work and the organization.”

· “ I do not have clearly defined job roles and duties. This has caused conflict between me and other team members, as I am depending on others to complete specific tasks that the others are not aware are their responsibilities, and they are under the assumption that these are my tasks.”

· “Not everyone on the team is as dedicated to the organization as others. Some of my peers take more time off and are less productive than other people on the team.”

· “The leadership is not leading by example, as they direct us to take specific actions and then do not follow these actions themselves.”

Explain how managers at Winter Valley Hospital can use specific leadership styles/models to improve the management of their employees and address specific employee complaints

Identify 2-3 employee complaints from the project guidelines and explain how the identified leadership style and model is applicable to address each complaint.

Please include your employee compliants and how you can address them with the leadership styles/models on slide 7.

Please highlight the area changed.