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1. Why do you think the subject of OB might be criticized as being “only common sense,” when we would rarely hear such a criticism of a course in physics or statistics? Do you think this criticism of OB is fair?

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To prepare Consider the skills outlined in the “Competing Values Framework” on pages 32–35 to develop an understanding of managerial expertise. Steps 1–4 can be completed in 15–20 minutes.

1. Using the skills listed in the Competing Values Framework, identify the 4 skills that you think all managers should have.

2. Identify the 4 skills that you think are least important for managers to have.

3. Share and form group to discuss 

4. In groups of 4, reach a consensus on the most-needed and least-needed skills identified in “Reinforcing Steps” on page 35, Steps 1 and 2.

5. Using Exhibit 1-7, determine whether your “ideal” managers would have trouble managing in some dimensions of organizational demands.

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