project risk, deliverable and issues

Week 2

Supervisor

1. What the hell are we supposed to do?

2. Advice for client questions.

3. Explain the assignment process.

4. What happens if one of our team members doesn't show up?

5.

Client

1. What services do you provide customers? (Done)

2. Can you tell us about the products you offer? (Done)

3. What value does your product provide to your customers? (Done)

4. Who are your Target audience? (done)

5. Who are your key competitors? https://www.instagram.com/billy__bubbles/?hl=en https://www.facebook.com/BillyBubblez/

6. How’s the business currently operating? (Website wise, how does the business handle the day-to-day operations?) (Done)

7.

8. What do you expect from the online booking and sales system? (Done)

9. What do you expect from Social media marketing? (Done)

10. Are there other social media platforms you wish to expand to? (kinda ) ( https://smra-global.org/resources/Documents/Sparkling%20Water%20Social%20Media%20Listening%20Report%20pdf.pdf )

11. By the end of the project, what do you wish to be achieved? (Done)

Friday mornings

Define problems and scope? How do you measure success?

Opportunities

Ask the client about frequency of the meetings, timing duration

Ask for regular scheduling

Agenda, what are we deciding for the meeting

Journal

What would you like us to do? What do you need?

Establish the big picture, the framework of the project.

This stage is the fact finding stage. Understand the whole situation.

Make the client understand the purpose of this session.

Don’t commit to anything from the client wish list

Notes:

Website need to talk about its value for money (market price 19-30 as there is is around 10)

Has to be delivery as full canisters are not safe

Dedicated days and times for deliveries

Wants to be able to track of how long it has taken them to exchange, can send out reminders to them

Have two options for customers to contact (messenger, and email)

Want social media to expand out of the community

What value are given to customers = savings

End goal - website, tracking system (email and reminders), visibility and each on social media platform

Target market- mostly families and some older couples (30 and up)

Key competitors - billy bubbles, soda stream, soda king

Social media platform- maybe expand to instagram