The Quality Management Plan is an integral part of any project management plan. The purpose of the Quality Management Plan is to describe how quality will be managed throughout the lifecycle of the project. It also includes the processes and procedures for ensuring quality planning, assurance, and control are all conducted. All stakeholders should be familiar with how quality will be planned, assured, and controlled.

Quality Management Approach

This section describes the approach the organization will use for managing quality throughout the project’s life cycle. Quality must always be planned into a project in order to prevent unnecessary rework, waste, cost, and time. Quality should also be considered from both a product and process perspective. The organization may already have a standardized approach to quality, however, whether it is standard or not, the approach must be defined and communicated to all project stakeholders.

Quality Requirements / Standards

This section should describe how the project team and/or quality group will identify and document the quality requirements and standards. Additionally, there should also be an explanation of how the project will demonstrate compliance with those identified quality standards. The quality standards and requirements should include both the product and processes.

Product Quality:

Process Quality:

Quality Assurance

This section should explain how you will define and document the process for auditing the quality requirements and results from quality control measurements in order to ensure that quality standards and operational definitions are used. This section should also document the actual quality assurance metrics used for this project.

If useful for your project, use the table below to provide the key quality assurance metrics for the Project.

Process Action	Acceptable Process Standards	Process Phase	Assessment Interval
	·

	·

Quality Control

This section describes how you will define and document the process for monitoring and recording the results of executing the quality activities to assess performance and recommend necessary changes. Quality control applies to the project’s product as opposed to its processes. It should include what the acceptable standards and/or performance are for the product and how these measurements will be conducted.

If useful for your project, use the table below to provide the key quality assurance metrics for the Project.

Product	Physical/Performance Standards	Quality Assessment Activities	Assessment Intervals

Quality Control Measurements

This section should contain a sample or useable table/log to be used in taking quality measurements and comparing them against standards/requirements. These forms may be found in many different styles or formats. The most important aspect of this log is to provide documentation of the findings. If actual measurements do not meet the standards or requirements then some action must be taken. This may be done in regularly scheduled project status meetings or as necessary throughout the project lifecycle.

If useful for your project, use the table below to provide the key quality assurance metrics for the Project.

Quality Assurance Log

Trial #	Date	Process Measured	Required Value	Actual Measured	Acceptable? (Y/N)	Recommendation	Date Resolved

Quality Control Log

Cable #	Date	Item Measured	Required Value	Actual Measured	Acceptable? (Y/N)	Recommendation	Date Resolved

Sponsor Acceptance

Approved by the Project Sponsor:

Date:

PAGE