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QSO500MilestoneOneGuidelinesandRubric.pdf

QSO 500 Milestone One Guidelines and Rubric Overview: In this final project, you will create a research report based on the application of action research processes for developing problem solving strategies. In designing the report, you will follow the best practices for ethical research. You will utilize the research process to inform decisions in your professional life and as a framework for approaching research projects in other courses in your program. The final product will be a comprehensive research report using the five-step research process (identify the problem; understand the theoretical framework of the problem; design the research study; collect, explain, and analyze the data; report the results; and make conclusions and recommendations). For Milestone One, submit a draft of your business problem and literature review. Using the problem you identified in your Module One journal and the feedback you received, describe the research problem including the context in which it exists. Using the problem statement, describe the stakeholders and research objective. Based on the research objective, develop a research question that clearly and concisely articulates in one sentence the purpose of the study. Consider the key real or potential ethical issues or challenges of the study. After describing your business problem and research question, prepare a comprehensive literature review that carefully and thoughtfully examines the research problem from a scholarly perspective using a minimum of seven quality sources. A minimum of three of the sources must be selected from scholarly, peer- reviewed journals. Other quality sources can be professional publications or magazines, internal corporate publications such as annual reports or white papers, or established news sources. Prompt: Refer to the given case study Maruti Suzuki India: Defending Market Leadership in the A-Segment and select a data-driven business problem that can be addressed using action research to be the basis for your research report. Prepare a comprehensive literature review that carefully and thoughtfully examines the research problem from a scholarly perspective using a minimum of seven quality sources. A minimum of three of the sources must be selected from scholarly, peer-reviewed journals. Other quality sources can be from professional publications or magazines, internal corporate publications such as annual reports or white papers, or established news sources. Specifically the following critical elements must be addressed:

Business Problem: Refer to the given case study and select a data-driven business problem that can be addressed using action research to be the basis for your research report.

A. Describe the research problem, including the context in which it exists. In other words, what caused or precipitated this problem? What has already been done to address it?

B. Describe the key stakeholders (or potential stakeholders) of your business problem. In other words, who are the people who have the most to gain or lose from a decision?

C. Explain the research objective. How would it benefit the stakeholder to know the results? D. Develop a research question based on the research objective that clearly and concisely articulates in one sentence the purpose of the study. E. Discuss the key real or potential ethical issues or challenges of the study. Consider the following: How will data be collected and protected? How

will human subjects be used, treated, and protected?

Literature Review:

A. Explain the theories that best ground your organizational problem. Support your explanation with specific examples. These theories might be management, behavioral, social, and/or business related.

B. Discuss the bias and limitations present in the relevant literature and the potential impact these may have on your research. C. Summarize at least one other research study that has faced this challenge that could potentially be replicated and applied to your research

study. D. From the literature, analyze at least one other organization that has faced similar problems, explaining what they have done to address the

problem.

Rubric Guidelines for Submission: Your milestone must be submitted as a 5- to 6-page Microsoft Word document with double spacing, 12-point Times New Roman font, one-inch margins, and at least seven sources cited in APA format.

Critical Elements Proficient (100%) Needs Improvement (75%) Not Evident (0%) Value Business Problem: Research Problem

Describes the research problem, including the context in which it exists

Describes the research problem, but description is cursory or does not include the context in which the problem exists

Does not describe the research problem

9

Business Problem: Stakeholders

Describes all key stakeholders of the business problem

Describes the stakeholders of the business problem, but description is cursory or neglects to address all key stakeholders

Does not describe the stakeholders of the business problem

9

Business Problem: Research Objective

Explains the research objective, including how this research would benefit the stakeholder

Explains the research objective, but explanation is cursory or does not show how this research would benefit the stakeholder

Does not explain the research objective

9

Business Problem: Research Question

Develops a research question based on the research objective that clearly and concisely articulates in one sentence the purpose of the study

Develops a research question based on the research objective, but it does not clearly or concisely articulate in one sentence the purpose of the study

Does not develop a research question based on the research objective

9

Business Problem: Ethical Issues

Discusses all key real or potential ethical issues or challenges of the study

Discusses real or potential ethical issues or challenges of the study, but discussion is cursory, contains issues of clarity, or neglects to address key ethical issues

Does not discuss real or potential ethical issues or challenges of the study

12

Literature Review: Theories

Explains the theories that best ground the organizational problem with support from specific examples

Explains the theories that best ground the organizational problem, but explanation is cursory or not supported with specific examples

Does not explain the theories that best ground the organizational problem

12

Literature Review: Bias and Limitations

Discusses the bias and limitations present in the relevant literature, including the potential impact on research

Discusses the bias and limitations present in the relevant literature, but discussion contains issues of clarity or does not address the potential impact on research

Does not discuss the bias and limitations present in the relevant literature

12

Literature Review: Other Research Study

Summarizes another research study that has faced this challenge that could potentially be replicated and applied to your research study

Summarizes another research study that has faced this challenge that could potentially be replicated and applied to your research study, but summary is cursory or contains inaccuracies

Does not summarize another research study that has faced this challenge that could potentially be replicated

12

Literature Review: Other Organization

Analyzes another organization that has faced similar problems, including an explanation of what was done to address the problem

Analyzes another organization that has faced similar problems, but analysis is cursory or does not explain what was done to address the problem

Does not analyze another organization that has faced similar problems

12

Articulation of Response

Submission has no major errors related to citations, grammar, spelling, syntax, or organization

Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas

Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas

4

Total 100%