Business Finance - Management QSO 321 Module Four Assignment Guidelines and Rubric

Elimination of Waste and Improved Sustainability in Workflow

Project Charter for Workflow Process Improvement 0 Executive Summary 2 Scope Statement 2 Project Details 2 Alternatives 3 Stakeholders 3 Project Manager 3 Issue Log 3 Project Authorization 4

As the company plans to apply for B Corp Certification within the next five years, it is important to analyze our production workflow processes to look for reductions in waste and improve sustainability metrics.

This project’s purpose is to analyze and look for improvements in our tea production workflow process. We primarily want to analyze the workflow processes from a lean manufacturing perspective to look for waste and to focus our processes on improving quality for the end user. We also want to analyze the workflow processes from a sustainability perspective and consider how we can make them friendlier to the planet.

Analyze workflow processes for improvements to increase the company’s overall sustainability metrics

Analyze workflow processes for ways to reduce waste or unnecessary steps that do not add value to our product’s end users

Analyze workflow processes to improve the chances the organization is approved as a Certified B Corporation

Requirements

Simplify the tea production workflow using lean manufacturing principles to increase efficiency

Reduce use of processes and materials that are not environmentally friendly

Make process and material changes that cannot increase manufacturing costs

Updated process flowchart

Cost-benefit analysis of changes

Summary of changes that specifically note sustainability measures used

The project should be completed within two months of project kickoff.

This project has a limited budget of $30,000. Funds are allocated for travel, research, and the hiring of third-party contractors to support the analysis.

Removal of critical processes could lead to overall production errors or bottlenecks

Removal of processes could lead to less safe working environments for employees

The project is considered complete when a new, streamlined workflow process has been recommended based on analysis and research and has met requirements.

The workflow production process limits waste as much as possible and is as sustainable as possible or will improve processes by reducing waste and improving sustainability. Improved sustainability will be viewed from the application’s perspective to be a Certified B Corporation.

The main alternatives to the project are not to review or change internal workflow processes or to use a different operations process or philosophy that differs from lean manufacturing, such as total quality management or Six Sigma.

List all known project stakeholders.

Jennifer Smith

Issues that come up after the charter has been approved should be added below and reviewed for impact on cost, scope, and alignment with the original project requirements. Each issue should be addressed, either through a brief explanation of why it does not need to be acted on or an explanation of how it will be resolved.

There is general confusion among stakeholders regarding their level of decision-making power, involvement, and scheduling of major project milestones.

A stakeholder has recommended a change from the existing product packaging to shiny foil packaging for aesthetic reasons, and they have asked for this to be built into the process workflow documents.

The procurement department wants to triple the project budget to allocate more funds for researching, testing, and finding a new supplier for compostable packaging materials.

By initialing each page and signing below, the chief operations officer and the project sponsor approve the project described herein and authorize it to begin.

Project Charter for Workflow Process Improvement Page 1