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QIReviewWorksheet2-Ch.2.docHIM 2510 Quality & Performance Improvement
Chapter Review Worksheet 2
Chapter 2
Instructions: Complete the worksheet and submit to the designated drop box.
Chapter 2
1) Q: What is meant by cyclical model of performance improvement?
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2) Q: What drives performance monitoring?
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3) Q: What is benchmarking?
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4) Q: What is the responsibility of a performance improvement program?
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5) Q: What is the theory behind Six Sigma?
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