Case Study Deliverable
Rating QFD
| Process Prioritization Matrix | Prioritization Criteria | |||||||||
| Internal Impact (Employees) | External Impact (Clients) | Improvement Feasibility | Current State Performance | Financial value from Improvement | ||||||
| (0,1,3,9). 1=Very little impact, 9=Significant Impact | (0,1,3,9). 1=Very little impact, 9=Significant Impact | (0,1,3,9). 1=High Effort/Highly Complex, 9=Low Effort/Simple | (0,1,3,9). 1=High Quality, High Effectiveness & Efficiency, 9=Low Quality, Low Effectiveness and Efficiency | (0,1,3,9). 1=Minimal value, 9=Significant value | ||||||
| Selection Criterion Weight (1-10) | ||||||||||
| Processes | Score | Relative Ranking | Comments | |||||||
| Sample Process 1 | 0 | 1 | ||||||||
| Sample Process 2 | 0 | 1 | ||||||||
| Sample Process 3 | 0 | 1 | ||||||||
| 0 | 1 | |||||||||
| 0 | 1 | |||||||||
| 0 | 1 | |||||||||
| Recommendation and Justification: | ||||||||||