| | | | | | M&M Analysis: Tools of Quality – Part #2 |
| M&M Defective Shipment Form Summary | | | | | | |
| Week | No. of Shipments | No. of Shipments with Defects | Reason for Defective Shipment | | | | | Week | No. of New Hires | No. of Terminations | Total No. of Workers | Turnover | Avg. Number of Shipments Per Worker |
| | | | Incorrect Bill of Lading | Incorrect Truck Load | Damaged Product | Trucks Late |
| 1 | 123 | 5 | 2 | 2 | 1 | | | 1 | 1 | 0 | 20 | 1 |
| 2 | 131 | 8 | 1 | 4 | 1 | 2 | | 2 | 2 | 1 | 21 | 3 |
| 3 | 138 | 6 | 2 | 3 | 1 | | | 3 | 3 | 2 | 22 | 5 |
| 4 | 145 | 11 | 4 | 4 | 1 | 2 | | 4 | 2 | 0 | 23 | 2 |
| 5 | 165 | 12 | 4 | 4 | 2 | 2 | | 5 | 1 | 2 | 25 | 3 |
| 6 | 190 | 13 | 5 | 5 | 3 | | | 6 | 1 | 4 | 24 | 5 |
| 7 | 205 | 15 | 7 | 6 | 1 | 1 | | 7 | 2 | 1 | 21 | 3 |
| 8 | 201 | 15 | 6 | 7 | 0 | 2 | | 8 | 1 | 2 | 22 | 3 |
| 9 | 204 | 15 | 5 | 6 | 2 | 2 | | 9 | 1 | 1 | 21 | 2 |
| 10 | 215 | 17 | 5 | 6 | 4 | 2 | | 10 | 1 | 2 | 21 | 3 |
| TOTALS | 1717 | 117 | 41 | 47 | 16 | 13 |
| | Activity #5 | | | | | | | Activity #6 |
| | Insert your Pareto - Reason for Defective Shipment Chart | | | | | | | Insert your Avg Num of Shipments Per Worker Vs. Num of Defects Chart |
| | | *** Here *** | | | | | | | | *** Here *** |
| | Activity #7 | With limited time and funds for defect analysis, which of the four defect reasons should you focus on based on what you have learned in this module? |
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| | Activity #8 | Analyze the two lines in your Avg Number of Shipments Per Worker vs. Number of Defects graph. Is there a relationship between the two lines? If so, what is the relationship and what can you conclude? |