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Landover Regional Shopping Center: The Perceptions and Realities that Caused a Mall to Fall
A Senior Thesis Submitted to the Growth and Structure of Cities Department
of Bryn Mawr College December, 2006
Alexis Leventhal Class of 2007 Haverford College
Abstract
Built in 1972, the Landover Regional Shopping Center, located Southeast of Washington, D.C. in Prince George’s County, Maryland, was once the archetypal suburban shopping mall for the Washington, D.C. area. With four anchor stores, 1.3 million square feet, and a convenient location directly off the newly completed Capital Beltway, Landover mall was a retail force to be reckoned with. Filled with modern day amenities and high-end retailers, Landover mall was venerated by shoppers and envied by neighboring malls. By the mid-1980s, however, this image of Landover was replaced by a much darker one. Landover had lost much of its appeal as the structure was neglected and its high-end retailers moved out. By 2002, the mall had closed and was demolished a few years later. The transformation of Landover from a boom to a bust seemed to take place almost over night. But how was this possible? And why did it happen?
The answer lies in another transformation that was taking place in the mall’s surrounding area: the composition of the county’s population from majority white to majority black. The coinciding of the changing population and the deterioration of Landover mall is no coincidence. This was due to strong, negative perceptions of African Americans and, in turn, the areas in which they live. This perception is one of crime and poverty and is a perception that can affect the economic viability of the area such as the stability of Landover mall. Landover mall fell victim to the unfair and unwarranted perception projected onto it by the surrounding population, despite the reality that the area was otherwise viable and desirable for retailers. Although other factors are at work in generating the mall’s premature decline, namely benefits from tax laws, perception was the major contributor and, more importantly, a factor that should not have contributed to Landover’s failure.
Table of Contents
Dedication………………………………………………………………………………i Acknowledgements…………………………………………………………………….ii Introduction Landover Mall in the Context of the American Suburban Shopping Mall…………..1 Chapter I History and Benefits: Developing Landover Regional Shopping Center in Prince George’s County………8 Chapter II The History of Landover Mall…………………………………………………………17 Chapter III The Black Middle-Class: Perceptions and Realities……………………………….…22 Chapter IV The Role of Perception in Landover’s Decline……………………………..…………26 Chapter V The Intensification of Failure and Closing of Landover Mall……………….………32 Conclusion………………………………………………………………………………37 Bibliography……………………………………………………………………………40
Dedication
For my parents and sister.
Acknowledgements
My deepest thanks and appreciation to the professors of the Department of the Growth and Structure of Cities at Bryn Mawr College for their support, guidance, and insight throughout the thesis process as they have never failed to be anything but. Thanks and congratulations are also due to my fellow majors at Bryn Mawr College and Haverford College.
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Introduction
Landover in the Context of the American Suburban Shopping Mall
Landover Regional Shopping Center, more commonly known as Landover Mall
or simply Landover, is located southeast of Washington, D.C. in Prince George’s County,
Maryland. Originally a bustling shopping destination for residents all over the greater
Washington, D.C. area, the mall is now a pile of rubble with nothing marking the
existence of this once-great shopping center. Landover Mall was unable to adapt, reinvent
itself and stay competitive, in turn, causing the mall’s failure. In addition, other forces
were working against the success of the mall that motivated those charged with the mall’s
success to prohibit the mall from making the crucial changes needed for it to succeed.
These forces were the powers of negative perception and prejudice in response to the
area’s growing African American population. Landover mall, therefore, is not so much
an example of a mall that failed because it could not adapt, but one that failed because of
a conscious decision by the developer, owner, and manager, Lerner Enterprises, not to
allow change at the mall because it was already perceived as unable to succeed. To
understand the difference between the voluntary and involuntary failure of this mall, the
importance of the ability to adjust in the success of a shopping mall must first be
understood in the larger context of the history of shopping malls.
Most industries to stay competitive must adapt, reinvent themselves, and innovate
as the environment around them changes. The result of this in the retailing industry is the
movement away from the downtown Main Street and towards suburban shopping centers.
This transformation of where and how people shop is a response by retailers to the
changing American lifestyle. Urbanization, suburbanization, and technological
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advancements are factors that the developers of twentieth century shopping malls had to
recognize and adapt to in order to capitalize on the markets within this constantly
changing environment. With American shopping malls accounting for 29% of the
world’s total retail space, competitive with entire continents such as Asia which houses
37% of the world’s total retail area and Europe which holds 10%,1 the ability of
developers to capitalize on changing markets has turned into the dominance over them.
However, as the American landscape continues to change, as it has before and will
continue to, American shopping malls must react and project accordingly to remain
viable industries.
The change in how people shop from the downtown department store to the
shopping mall has a direct correlation to the urbanization before World War I and
subsequent suburbanization occurring after World War II. Between the Napoleonic Wars
and World War I, 35 million immigrants entered the United States from Europe alone.2
In addition to the millions of American citizens who immigrated from rural areas and
immigrants from other non-European nations, cities were booming and retail was
changing to take advantage of it all. The classic two-part commercial block, with retail
on the ground floor and clearly separated residences above, was making way for the two
and three-part vertical block.3 These buildings also have retail on the ground floor, but
only business spaces above. They are taller to accommodate increased density and the
rising cost of downtown land values.
1 Chung, Chuihua Judy and Sce Tsung Leong. Harvard Design School Guide to Shopping. Köln: Tashcen GmbH, 2001. Pg. 52, 53. 2 Nelli, Humbert S. “European Immigrants and Urban America” in The Urban Experience, Eds. Raymond A. Mohl and James F. Richardson. Pg. 61. 3 Longstreth, Richard. The Buildings of Main Street: A Guide to American Commercial Architecture. Lanham, MD: Rowman and Littlefield Publisher, Inc. 1987. Pg. 93.
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These buildings began to change as America experienced economic prosperity in
the 1920’s to both attract and accommodate more customers. The downtown streets of
cities were busy with pedestrians, and big windows with flashy displays were the way to
grab their attention. Carrara glass used together with Vitrolite, pigment structural glass,
to cover both exterior and interior wall surfaces was incorporated into retail structures to
open up the storefront in an attempt to grab the eye of a passerby.4
New materials and building designs were the methods retailers used to maintain
competition with each other. This competition turned the commercial center into “a
collage, a panoply of competing images embodying the rivalry of the marketplace”
thanks to “facades serving as advertisements for the businesses within” and “buildings
conceived as monuments to the industriousness of the people who commissioned them.”5
This style of department store continued to thrive without major changes up until the
1930s and 1940s. These buildings, along with those before them made huge adjustments,
adaptations, and complete transformations to keep up with an increasingly bustling and
modernizing public. They also attempted to attract and keep people downtown in a
tireless battle of staying ahead of the competition.
The world of retail began its more drastic transformation after World War II,
when “America’s birth rate rose, and millions of young families with children abandoned
the crowded central cities and invested in suburban homes with yards large enough to
accommodate a sandbox and a swing set.”6 Until this point, suburbs had been mostly
4 Longstreth, Richard. Pg. 132. 5Longstreth, Richard. Pg. 13. 6 Teaford, Jon C., “Trumpeted Failures and Unheralded Triumphs” in the The Unheralded Triumphs. Baltimore, Maryland: Johns Hopkins University Press, 1983. Pg. 98.
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communities available to only those who could afford to move and travel in and out of
the city, but this also was changing. Before World War II,
Only 43 percent of travel in Baltimore was by car, and in Philadelphia private motor vehicles accounted for only 31 percent of all trips. But in every city reliance on the automobile was increasing, and public transit patronage was declining. Freed from the slow-moving, centripetal transit lines and devoted to the greater flexibility of the automobile, Americans now migrated farther from the urban core and often chose their residence without regard to bus routes or streetcar lines.7
This growing dependence on the private automobile and the ensuing pattern of
moving away from urban areas was eased and encouraged with the passage of the
Federal-Aid Highway Act of 1956, which authorized the construction of 41,000 miles of
interstate highways and subsidized 90 percent by the Federal government.8 This
government supported pattern of outward growth, for retail, translated into the
simultaneous slowing of one market in cities and the flourishing of another in the
suburbs. Because “the ideal shopping center location optimizes access to maximum
market potential for the tenant merchants, or, conversely, access to merchandise for the
shopping public,”9 the face of retail would change again.
“As more and more Americans responded to the advantages of suburban life,
retailers joined the outward migration in hot pursuit of the suburban dollar. But retailing
had to adapt to the suburbanite’s devotion to the automobile, and the shopping center was
born.”10 There had been shopping centers dedicated to the motorist before the 1950s,
such as the Kansas City’s Country Club Plaza built in the 1920s, but, as the name
7 Teaford, Jon C., Pg. 99. 8 Teaford, Jon C., Pg. 99. 9 Tucker, Grady. “The New Economics of Shopping Center Location and Scale” in Shopping Centers: U.S.A. Eds. George Sternlieb and James W. Hughes. New Brunswick, NJ: Center for Urban Policy Research. 1981. Pg. 41. 10 Teaford, Jon C,. Pg. 105.
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suggests, they were not targeting middle-class families in America’s new suburbs. The
year 1956 marks the birth of the first modern shopping center: Victor Gruen’s Southdale
Shopping Center located in Minneapolis, Minnesota.11 Southdale was one of 1,600
shopping centers built in 1956 in addition to the 2,500 more being planned or in
construction phases.12 With each new road, new suburbanite, and new shopping mall,
more of each would follow.
The shopping mall phenomena first hit the Washington, D.C. area in the late
1960s and early 1970s. In 1968, Washington, D.C. suburbs opened their first suburban
mall, Montgomery Mall, in Montgomery County, Maryland. Montgomery Mall was
soon followed in 1969 with the construction of Tyson’s Corner in Fairfax County,
Virginia, then Landover Mall in 1972 located in Prince George’s County, Maryland.
Mall construction boomed throughout the 1970’s with Springfield Mall, Lake Forest
Mall, Fair Oaks Mall, and White Flint Mall all opening by 1977in metropolitan
Washington, D.C.13 These malls arose out of the same population growth patterns and
economic forces seen throughout the country created by mass suburbanization and
technological advancements in shopping mall design.
Suburban shopping centers have been the product of as well as the catalyst for
America’s suburbs. However, there is a recent and growing trend in which a younger
generation is looking to return to the urban core. Predictably, the world of retail will
respond and influence accordingly, as it has done for over one hundred years and will
continue to do. Retail and economic specialists have been aware of this trend for over a
11 Chung, Chuihua Judy and Sce Tsung Leong, Pg. 116. 12Teaford, Jon C., Pg. 105. 13Schoenherr, Steven E. Evolution of the Shopping Center. http://history.sandiego.edu/gen/soc/shoppingcenter.html, accessed Feb. 17, 2006.
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decade now, as a 1990 article revealed that the average time shoppers spent in malls
dropped by half from 1980 to 1990.14 Old retail pro, Stanley Marcus, Chief Executive
Officer of big-box retailer Wal-Mart, David Glass, along with old retail, along with other
retail experts are predict that 50 to 75 percent of present retail will be extinct within a
decade.15 “Regional malls clearly have a life cycle, and a lot of them are in their last
throes. By 2010, 55% of the nation’s shopping [is predicted to] be conducted in nonstore
venues—online services, direct mail, catalogues, 800 numbers, and the like.”16 It appears
as though the mall may be disappearing as American’s preferences towards shopping
styles change, unless mall can appeal to those changing preferences and keep customers
coming to them, like many suburban Washington, D.C. shopping malls have been able to
do.
Shopping centers in the greater Washington, D.C. metropolitan area have not
followed the perceived national trend of mall decline and eventual disappearance. In
fact, more malls have been built in Washington, D.C. as well as in its surrounding
suburbs during the 1980s when mall fervor was diminishing in other areas of the country.
Additionally, current malls are, for the most part, thriving in the region. Lakeforest Mall,
Forest Village Park Mall, Laurel Center Mall, White Flint Mall, Ballston Common,
Potomac Mills, and Tyson’s II are all examples of malls built during the 1980’s
throughout the greater Washington, D.C. area; all are, to varying degrees, continuing
successful retail ventures despite projections that suburban shopping malls would have a
14 Hassell, Greg. “Malls Slipping as Shopping Meccas,” Houston Chronicle. October 9, 1996. Pg. 1. 15Lewison, David M. Retailing. New York: Macmillan, 1994. Pg. 3. 16 Labich, Kenneth. “What will it take to Keep People Hanging Out at the Mall?” Fortune, May 29, 1995. Page 103.
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severely less prominent place in retail. 17 In addition to these newer malls being built,
older malls continue to thrive such as Tyson’s Corner and Montgomery Mall. However,
the success of both these older malls and the newer malls is likely due, in part, to their
ability to adapt to “meet the competitive challenges they face and evolve into more
sustainable community assets.”18
The ability to adapt as seen throughout the development of the suburban shopping
mall is the ability to survive. As noted, the conditions that led to the creation of shopping
malls and have continued to sustain them are beginning to or have changed. Markets,
demographics, competition, traffic patterns, and crime are all factors that malls respond
to in order to keep and attract more customers; the failure to adapt is the failure of the
mall.
For Landover Mall, the changing racial composition of its customer base from
white to black posed its greatest obstacle in maintaining a successful mall. Although
there is also a strong tax benefit factor adding to Landover’s ability to succeed, which
will be thoroughly discussed later, Landover Mall’s failure can be mostly attributed to
two, inter-related reasons: First is the perception of this changed population enhancing
the already growing negative image of Landover Mall, discouraging both local and
regional consumers from shopping there. Second is Landover Mall’s inability and
unwillingness to confront and actively transform its negative image, only further
exacerbating the negative perception and causing further decline.
17 Zibert, Eve, “The Malls, the Merrier a Shopping List in Time for the Season,” The Washington Post, November 20, 1987. 18 Beyard, Michael D., et al., “Ten Principles for Rethinking the Mall,” Washington, D.C.: Urban Land Institute, 2006. Pg. viii.
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Chapter I
History and Benefits: Developing Landover Regional Shopping Center in Prince George’s County
The 1960s marked the beginning of a transformation in Prince George’s
County, Maryland. This transformation included dramatic changes in population size,
ethnic makeup, and household income. Between 1960 and 1970, Prince George’s County
underwent several major changes in its population. The first was a nearly doubling of the
population from 355,000 in 1960 to 600,000 in 1970.19 Due to an out-migration of over
6,000 whites, the proportion of black residents located in the greater Landover area
increased from approximately 30 percent of the population in 1960 to nearly 70 percent
by 1970.20 In addition to the increased black population, black median family income
was on the rise, becoming slightly higher compared to their white counterparts at $12,450
(about $37,200 in today’s dollar value) in 1970.21 Prince George’s County was growing
more populated, was more minority dominated, and was wealthier every year.
The increases in population and purchasing power created both the residents’
need for more commercial space and the developers’ desire for new and broader markets
to invest in. The Landover Mall Regional Shopping Center (Landover Mall) was the
resulting product of these new needs and desires. The mall was not devised as solely a
place for local residents to spend their growing incomes, but as a contributing factor in
attracting other high intensity commercial uses, such as a “regionally serving office
19 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 17. 20 Maryland-National Capital Park and Planning Commission (M-NCPPC), “Development Potential Model Neighborhood Area Prince George’s County Planning Area 72,” Gladstone Associates Economic Consultants, Nov. 1971. Pgs. 14-15. 21 M-NCPPC, “Development Potential Model Neighborhood Area Prince George’s County Planning Area 72.” Pg. 17.
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complex and successful high-rise apartment development.”22 The developer of Landover
Mall itself, Lerner Enterprises, brought this speculated development to life as the
company later built a Marriott Hotel as well as 3,000 apartments units in the county.23
The county had a new composition of residents that held a new and untapped potential
for economic prosperity.
The development of Landover Mall hinged on its viability in the Landover area as
a destination for residents from all over the greater Washington, D.C. area to shop. This
is because developers must illustrate that the area for proposed project has sufficient
numbers of tenants and customers to support it in order to receive credit to finance its
creation.24 To discern the sustainability of their project, developers rely on demographic
information and examine the accessibility of the area in selecting project sites. Thus,
confidence in the area of an economic venture is key in investing in that venture,
particularly malls where physical location and the location’s qualities usually determine
their success. Therefore, the selection of Landover, Maryland as the site for a regional
mall speaks directly to the quality and viability of the area.
The developer of Landover mall, Lerner Enterprises along with the presidents of
the four would-be anchor stores of the mall (Hecht’s, Sears, Garfinckel’s and Woodward
& Lothrop,) expressed their confidence in the viability of the Landover area by initiating
negotiations with the Prince George’s County Council about developing Landover Mall,
22M-NCPPC, “Prince George’s County Trendlines,” Pg. 17. 23 Nakamura, David, “Mall’s Comedown Taints Lerner Image: Resentment of Nats’ New Owner Lingers in Pr. George’s,” The Washington Post, May 16, 2006, Metro B01. 24 Blackmar, Elizabeth, “Of REITS and Rights: Absentee Ownership in Periphery,” Diefendord, Jeffry and Kurk Dorsey Ed., City, Country, and Empire: Landscapes in Environmental History. Pittsburgh, PA: University of Pittsburgh Press, 2005. Pg. 83.
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estimated to cost in excess of $60,000,000.25 This confidence is further supported by the
businesses practices of Lerner’s President, Theodore N. Lerner, who stressed the
dependence of his own instinct in determining what projects to pursue.26
Both Lerner Enterprises and Prince George’s County had persuasive reasons for
building in the town of Landover as both parties stood to benefit from development of a
regional shopping center. The County Council projected that Lerner’s proposed mall
would result in:
Approximately 100 local merchants to open private business, result in the creation of approximately 3,000 jobs, will provide an additional $500,000 per anum in property taxes, will yield approximately $3,250,000 per anum in sales taxes, will create a new source of State and County income tax and revenues and will help to create substantial work and employment for County-based contractors and their employees.27 Lerner’s development of the Washington, D.C. area’s largest mall, Tyson’s
Corner, four years earlier established him as a successful mall developer. Lerner’s past
mall success, in addition to the benefits the county stood to receive with the building of a
regional mall, made the Landover Mall project appear to be a sound business venture.
On Lerner’s side of the business deal, the past decade of population and economic growth
in Prince George’s County and its projected future growth in addition to the area’s
accessibility, served as adequate evidence for the developer to pursue Landover as the
project site. Other benefits to Lerner provided by the county such as tax credits or the
providing of land for the project were not mentioned in the County Council’s approval
process of the project. In addition, the county was promised that the proposed mall
25 Resolution No. 1-1971. Prince George’s County Council Hearing. Feb. 9 1971, accessed at the Prince George’s County Public Documents Reference Library, Oct. 16, 2006. 26 “Developer’s Empire Based on Instinct,” The Washington Post, Aug. 21, 1981. 27 Resolution No. 1-1971. Prince George’s County Council Hearing. Feb. 9 1971.
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would “remain open for business for a period of not less than thirty years.”28 Ultimately,
Landover Mall began as the product of different interests finding a common project to
fulfill their separate symbiotic goals. All parties involved with the building of Landover
Mall stood to benefit from its construction, but did some parties stand to benefit more
than others? And would those benefits come at a cost to others?
Mall Financing, Accelerated Depreciation Values, and Landover’s Decline
The change in depreciation values changed the motivation driving the
construction of shopping malls and raised the above questions as well as the question of
whether the benefits of Landover Mall were the reason it was allowed to decline? Since
the first appearance of the generic shopping mall in the 1920s, developers have searched
for ways to make these ventures increasingly profitable. Methods initially included
creating shopping centers that attracted the most customers, increasing sales and, in turn,
increasing the rents of shops within the centers. However, due to a 1954 change in the tax
laws the strategies to make malls cost-effective shifted from the profitability of sales and
rents to the profitability of the depreciation of the structure itself.
Depreciation enables property and building owners to deduct a fraction of the
profits from that property to be used to replace or repair structures and machines
inherently necessary to the success of the business. This deduction is not taxable because
it is expected to be reinvested back into the property. Federal officials acknowledged the
need for business owners to account for depreciation and the original income tax
legislation of 1913 permitted businesses to deduct from their taxable profits a “reasonable
allowance for the exhaustion, wear and tear of property arising out of its use or
28 Resolution No. 1-1971. Prince George’s County Council Hearing.
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employment in the business.”29 “Reasonable allowance” refers to a fair and rational time
period for which a building or machine integral to the practices and success of the
business is considered useful. The change in the definition of “reasonable allowance” is,
specifically, what has created the shift in the reasons that determine which shopping
malls are lucrative investments.
From 1934 until 1954 the estimated useful life of a building was forty years as
defined by the Treasury Department. Owners could deduct from profits 1/40 of the
original cost of the building. Therefore, a new forty-million-dollar mall, had an annual
depreciation deduction of a million dollars30 that went back into the pockets of the
developer to be held for building replacement. But there was no requirement in the tax
law to force investors to use the deducted money for that purpose. In essence, investors
could use the money for anything they wished including investing in other similar
building ventures.31 The passage of the Internal Revenue Code of 1954 made the benefits
of this tax law greater and increased the attractiveness of investing in shopping malls.
With the country experiencing a minor recession in 1953, the 1954 tax law
included several tax breaks designed to stimulate economic development and investment,
namely the acceleration of the depreciation deduction.32 Accelerated depreciation
replaced the straight-line approach created in the 1930s to a 200% declining balance and
a “sum-of-the-years’-digits” depreciation. These two new formulas used to calculate
29 Wehrly, Max S., “Trends for Modern Communities,” Urban Land, 12 (September 1953): 1, 3-5; Hoyt, “Impact of Suburban Shopping Centers,” 4, in Hanchett, Thomas W., “U.S. Tax Policy and the Shopping- Center Boom of the 1950s and 1960s,” The American Historical Review, Vol. 101, No. 4, Oct. 1996, Pg. 1092. 30 Gladwell, Malcolm, “The Terrazzo Jungle: Fifty years ago, the mall was born. American would never be the same,” The New Yorker, May 3, 2004. 31 Hanchett, Thomas W., “U.S. Tax Policy and the Shopping-Center Boom of the 1950s and 1960s,” The American Historical Review, Vol. 101, No. 4, Oct. 1996, Pg. 1093. 32 Hanchett, Thomas W. Pg. 1094.
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depreciation shifted tax deductions toward the first years of a project’s life, enabling
investors to reap the benefits early on. Investors began building structures for which
profits were greater from accelerated depreciation than they were for the use of the
building; thus developers found it more profitable to take advantage of the tax-free
income while it was the highest in its first few years of operation, then selling the
building at a higher price than the initial investment.33 This pattern of investment became
quickly and exceedingly popular among large-scale retail real estate development. In
addition, with the accelerated depreciation value only applicable to new, not renovated
buildings, the emphasis on new construction was concentrated in the suburbs. Building
on untouched and unpopulated land instead of in dense urban areas was cheaper for the
developer and resulted in a change from “consequent” to “catalytic” development.34
Ultimately, the 1954 tax laws changed the types of incentives considered in developing
buildings and made constructing large, suburban shopping malls easy, quick, and
profitable business investments.
This type of investment, done for the purpose of benefiting from tax laws, created
distinct new business practices. In addition to the general construction of suburban
shopping malls, “quick turnover was the hallmark of the new depreciation game”35 as
investors found such ventures most profitable when sold in five to seven years. The
money made from those transactions would often fund the construction of a bigger
building.36 New projects became larger because such structures were more expensive to
build, requiring more materials, laborers, and time. The motivation in building malls
33 Hanchett, Thomas W. Pg. 1095. 34 Hanchett, Thomas W. Pg. 1098. 35 Hanchett, Thomas W. Pg. 1098. 36 Hanchett, Thomas W. Pg. 1100.
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bigger than ever before arose from the fact that the more costly the structure, the higher
the depreciation allowance.37 This general pattern of suburban mall development for the
primary purpose of untaxed income is important in considering the intentions of Lerner
Enterprises’ construction of Landover Mall and the mall’s subsequent deterioration. Was
Landover Mall’s decline solely based upon Lerner’s ability to profit from the mall
regardless of its success? If so, was this the reason for Landover’s long history of neglect
and deterioration?
The intentions of Lerner Enterprises in building Landover Mall, if done primarily
for the tax benefits, would not be disclosed by the company because of its ownership of
many other malls in the greater Washington, D.C. area. For Lerner to admit that its
purpose in building shopping malls was to take advantage of a large tax loophole would
create a negative image of the company and, in turn, could cause general backlash on
current malls and future investment plans. However, by comparing the business practices
of Lerner with the practices of developers who build malls for the sake of accelerated
depreciation the above question may be answered.
Lerner Enterprises agreed before the mall’s construction to keep Landover open
for a period of thirty years. Lerner not only fulfilled that promise, but also maintained
ownership of the property throughout that entire time, which was uncharacteristic of the
quickly-build, quickly-sell practices of developers looking to maximize profits through
accelerated depreciation. In addition, Landover was built in response to the area’s
growing populations and buying power within a defined suburban and increasingly
urbanizing area, not in the outer-most cheapest rural areas characteristic of catalytic
development. These two aspects of the pre-construction decisions of Landover Mall 37 Gladwell, Malcolm.
15
suggest that accelerated depreciation was not the sole incentive behind its being built.
However, this does not mean that accelerated depreciation or even depreciation in general
was not a factor in Lerner’s decision to allow Landover to decline.
There are aspects of Landover’s development that both physically and fiscally
support the premise that the mall was created out of self-interested, depreciation-driven
practices. One of these factors includes the mall’s sheer size. Landover mall was a 1.3
million square foot structure, costing about 600 million dollars to build and offering a
significant depreciation value. Even with straight-line depreciating, Landover may have
been profitable by its sheer existence. In addition to the impressive square footage,
Landover’s decline was timed with a tax cut, further encouraging investment in new
structures and neglect of existent past projects.
Included in President Ronald Reagan’s 1981 tax cut was a significant change in
depreciation values. Replaced by the Accelerated Cost Recovery System (ACRS),
depreciation values of standard reasonable allowance decreased to fifteen years.38 Under
this new tax system, developers could collect up to 31% of the buildings cost within the
first three years of a project’s completion. Although ACRS was replaced in 1986 with
the Modified Accelerated Cost Recovery System (MACRS) that returned the years of
useful building life to 40 years, from 1980 through 1985 there was a strong renewed
interest in developing new malls that coincided with the beginning of Landover’s
decline.39 Not all of Lerner’s malls suffered decline as a result of this tax policy. In fact,
Lerner reinvested in many of its other malls in the late 1980s to ensure their future
success as profitable retail and entertainment centers, not just profitable structures to
38 Hanchett, Thomas W. Pg. 1106. 39 Riley, Malcolm R., “The Reality Behind Retail Overbuilding,” Shopping Center World 20, May 1991, in Hanchett, Thomas W. Pg. 1106.
16
own. Because of this, it is possible that Landover suffered at the success of Lerner’s
other investments, using its depreciation value to cover or subsidize the cost of
revamping their other malls.
Lerner Enterprises benefited from its relationship with and management of
Landover mall in terms of profit-producing tax benefits. However, there is evidence not
only that other factors besides benefits created by tax laws could have contributed to
Landover’s untimely deterioration and but also that both tax law and these other factors
are not completely independent of each other. Although not as clear cut and tangible as
the direct correlation of tax-free deduction to increased profit, these factors are equally
important in both the decision not to reinvest in Landover and the rate of its decline. A
study by Hunter Interests Inc. found that Landover’s image was an equal contributor to
the mall’s failure and is surrounded by a community that could support the shopping
center and some.40 This does not dispel the affects of fiscal policies on real estate
development, but accounts for the reasons behind why Landover suffered its fate as
opposed to other malls owned by Lerner Enterprises. It is possible that Lerner needed to
sacrifice one of its malls to help the others succeed and selected Landover because of the
image of the area. Whatever the intentions and reasoning of Lerner, Landover Mall was
ultimately a victim to two, likely interrelated factors: economic factors and an image
distorted by prejudice. These forces worked both independently and reinforced each
other to bring down Landover Mall.
40 Curry, Wayne K. Donald E. Hunter, Marvin F. Wilson, and M.H. Jim Estepp, “”Proposals for Stadium Area Include Entertainment Center; Prince George’s Officials Seek Development,” The Washington Post, June 11, 1997, B03.
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Chapter II
Up and then Down, Down, Down: The History of Landover Mall
In its earlier years, Landover Mall was a living monument to modernized and
high-end shopping. Although outdated and unwelcoming today, its design was state of
the art from top to bottom, inside and out when first constructed. In addition to the mall’s
initial physical appeal, it also adhered to several principles that contributed to the success
of shopping malls. These principles, as devised by the Urban Land Institute, address the
causes of failure and success amongst retail spaces and include a mixture of stores and
uses based upon type, quality, and locality in order to attract both local and regional
markets.41
Although the exterior was generally bland, as U.S. malls of the 1970s usually
were, but its sheer size, 1.3 million square feet of general merchandise and specialty
shops all housed on an 88-acre site put customers in awe. 42 The interior was equally
impressive with the integration of fountains, trees and other greenery, and a strong
emphasis on glass usage on the second level. The effects of these interior design
techniques created an interesting yet soothing and clean environment conducive to
shopping.43 In addition, the inside connoted a feeling of refinement and stylishness,
created in part by the high-end stores luring shoppers within. The mall was built to
accommodate the growing population and incomes of residents in the Landover vicinity.
The area’s population transformation of the 1960s continued through the 1970s
and intensified in many respects. Although the total population experienced minimal
41 Beyard, Michael D., et al., “Ten Principles for Rethinking the Mall,” Washington, D.C.: Urban Land Institute, 2006. Pgs. 42 Urban Land Institute, “Landover Mall and Vicinity: A Technical Assistance Panel Report,” Washington, D.C.: Urban Land Institute, 2006, Pg. 8. 43“Architects Concept of Landover Mall,” The Washington Post, May 7, 1972, Pg. AS8.
18
growth over the 1970s from 660,567 in 1970 to 665,071 in 1980, the racial composition
continued to change drastically. By 1980, Prince George’s County’s white population
had been almost halved from 561,476 in 1970 to 391,427 in 1980; whereas the black
population had more than doubled from 91,808 in 1970 to 247,860 in 1980.44 Median
family income also experienced dramatic change throughout the 1970’s, increasing from
$12,450 in 1970 to $25,450 in 1980.45
Between 1972-1982, Landover Mall was consistently the second or top source of
retail sales in the county with a 188.6% increase in sales during this time period. 46 These
profits are due to Landover’s many stores and many functions. Landover was the only
mall in the entire Washington, D.C. area with four high-end, local and national anchor
department stores: Hecht’s, Sears, Woodward and Lothrop (Woodie’s), and Garfinckel’s;
and it also housed the NTI Landover 6 Theatres, an MVA Express Office, and at least
two sit-down restaurants. Landover Mall was not just full with a constant high
occupancy rate into the early 1980s, it was full of a variety of products to consume and
entertain. However, as the mall entered the mid-to-late 1980s, it entered into the
beginning stages of its long decline.
The economic and racial makeup of the county continued its pattern of increased
African Americans and wealth throughout the 1980s to 1990. The pattern, however, was
less intense then the drastic overhaul of the county’s demographics of the 1960s and
1970s. Between 1980 and 1990 the total population grew from 665,071 to 729,268, a far
44 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 3. 45 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 17. 46 The Maryland-National Capital Park and Planning Commission, “Retail Trade in Prince George’s Count: Sales Trends, Current, Directions, Supportable Space,” June 1985, Pg. 25.
19
less drastic increase compared to the near doubling of the population during the 1960s. 47
During the 1980s, the white population continued to decline, but only by a few tens of
thousands from 391,427 to 314, 616 in 1990.48 The black population, on the other hand,
continued its rapid growth, although less intensely than that of the 1970s, increasing by
over 100,000 people over the 1980s to 369,791 by 1990.49 For the first time in Prince
George’s County history, African Americans comprised the majority of people residing
within the county.
Per capita and median family income continued to increase throughout the 1980s
as well. Per capita income increased by $10,006 to $20,326 between 1980 and 1990 (an
increase of over $4,000 in 1992 dollars, an increase of almost 25%).50 Per capita income
in Prince George’s County was comparable to the greater Washington, D.C. area,
although it was slightly less and the discrepancy did grow slightly during the late 1980s.51
Median family income jumped from $25,525 in 1980 to $48,471 in 1990.52 In addition,
retail sales steadily increased countywide throughout the 1980s from $2.666 billion in
1983 to $4.287 billion in 1990.53 Paradoxically, Landover began its slow, intensifying
decline during these years of economic prosperity and high retail sales.
The decline of Landover Mall begins with the increase of crime in Prince
George’s County beginning in 1985 and peaking during the early 1990s.54 Crime is a
very important aspect for area retailers as “nearly 70% of shoppers are affected by
47 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 2. 48 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 3. 49 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 3. 50 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 8. 51 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 9. 52 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 9. 53 M-NCPPC, “Prince George’s County Trendlines,” April 1995. Pg. 35. 54 Washington Post.com: Crime Reports, Prince George’s Violent and Property Crimes, The Washington Post, 1998, http://www.washingtonpost.com/wp-srv-local/longterm/library/crime/cpg.htm
20
security concerns and choose their destinations accordingly.”55 Security concerns do not
just refer to problems within the mall, but extend to the area’s larger crime problems as
part of the mall’s image. Although crime in Prince George’s County generally followed
the same pattern of ups and downs experienced by the greater Washington, D.C.
metropolitan area, the increases in crime particularly tarnished the image of Landover
Mall. The reputation of the mall’s surrounding area, described by police as one of the
county’s “worst areas for open drug trafficking and related shootings,”56 had become the
reputation of the mall itself as crimes reported by The Washington Post in the Landover
area often referenced Landover mall as a familiar landmark and point of reference. This
is illustrated by one incident of a “drug-related shooting Friday of five persons occurred
in an apartment complex across the street from the shopping center.”57
Crime was also spilling over into the mall itself which, combined with the area’s
crime, enhanced the negative image of the mall. The reputation of the mall itself as a
crime-ridden space most likely began with a well-publicized incident in 1984 where three
youths allegedly were beaten by mall security. Other Landover Mall related crimes
further promoting the mall’s crime-infested image, include the beating and robbing of a
woman leaving the mall from a day of shopping.58 These stories, read by thousands
throughout Washington D.C. and its suburbs, helped to create and proliferate an image of
the mall that, deserved or not, would pose serious obstacles for the mall’s ability to stay
in business.
55 Anonymous, “Retailers Shop for Winning Formulas,” Building Design & Construction, Chicago: Jan 1998, Vol. 39, Issue 1, Pg. 11. 56 Pressley, Sue Anne, “Area Violence Doesn’t Help Mall’s Image,” The Washington Post, January 26, 1988. 57 Pressley, Sue Anne, “Area Violence Doesn’t Help Mall’s Image.” 58 Milloy, Courtland, “Crime and Punishment and Race,” The Washington Post, Sep 23, 1990, Pg. D3.
21
The crime and resulting deteriorating image of the mall would prove detrimental
as it scared off shoppers and retailers alike. In 1989 Landover Mall had only one vacant
shop space; but by 1994 that number increased to 28.59 Not only had more stores left the
mall, typically higher-end stores that draw wealthier and higher numbers of customers,
were leaving and being replaced by less prestigious stores or nothing at all. Garfinckel’s,
occupying 89,000 square feet of the mall and a major draw for customers seeking fine
men and women’s clothing, closed in 1989 and was left unoccupied after.60 Woodward
& Lothrop left Landover mall in 1993 to be replaced by the more generic J.C. Penney,
which in turn vacated a few years later in 2000.61
Overall, crime played a large role in the decline of Landover Mall in creating the
mall’s poor image that, ultimately, caused and reinforced very real and very negative
effects. The 1990s left Landover mall a shadow of the great retail triumph it had been in
its early years: the movie theatre was closed, the MVA Express was gone, the high-end
clothiers had left and either been replaced by discount stores or remained empty, the
fountains had been turned off, and the greenery allowed to die. By the close of the 1990s,
the image of Landover Mall as a low-quality, high-crime shopping space was its reality.
In 2002, the doors of Landover Mall closed forever, against pleas to keep the mall open
made by local residents and politicians,62 and demolition began two years later. By
summer’s end in 2006, Landover mall was nothing more than a pile of rubble slowly
being cleaned up, so that not one physical remnant of the mall would remain. 59 The Maryland-National Capital Park and Planning Commission, “Shopping Center Directory,” 1994, Pg. 119-122. 60 Nakamura, David, “Mall’s Comedown Taints Lerner Image; Resentment of Nats’ New Owner Lingers in Pr. George’s,” The Washington Post, May 16, 2006, Metro, B01. 61 DeMarco, Donna, “JC Penney Closing Outlet Store at Landover Mall,” The Washington Times, Dec 4, 2000. 62 Schwartzman, Paul, “Dream Gone Bad: At Landover Mall, It’s Nearly All Over; As Stores Close, Neighbors Mourn,” The Washington Post, Mar 2, 3003, Pg. C05.
22
Chapter III
The Black Middle-Class: Perceptions and Realities
There is a strong correlation between the rising African American population of
Prince George’s County and the decline of Landover Mall. This coincidence,
substantiated by the state of the mall during the 1980s compared to the demographic
changes in the county of that time, seems illogical as increased income levels were also
characteristic of this time period. In addition to the disconnect between increased county
prosperity and Landover’s decreased success, the rising black middleclass of the 1970s
had proven itself a valuable market to retailers. In the 1970s, middle-class blacks spent
larger percentages on the types of retail goods and at the types of stores found at
Landover Mall.
Compared to their white counterparts, middle-class blacks, characteristic of the
growing African American population in Prince George’s County during the 1970s, spent
larger percentages of their household income on most of the same categories of goods.
These categories include household items, school supplies, personal care products, and
clothing.63 The middle-class is identified by, among other things, the quantity and
quality of goods it consumes. Prestige and image are intertwined with consumption and
were particularly important to middle-class African Americans so as to identify
themselves as such. This emphasis on image explains the percent of income spending
differences between whites and black on items that illustrate their social standing such as
clothes,64 and these were the items most likely to be purchased at expensive stores.
63 Landry, Bart, The New Black Middle Class, Los Angeles: University of California Press, 1987, Pg. 162. 64 Landry, Bart, The New Black Middle Class, Pgs. 158, 163.
23
The black middle-class concern with prestige in its purchases strongly influenced
preference for location of shopping. Larger percentages of middle-class blacks compared
to their white counterparts, shopped more frequently at expensive clothing stores65 such
as Landover’s Woodward & Lothrop, Raleigh’s, Woolworth, or Garfinckel’s. Slightly
more than 25% of both blacks and whites of the middle-class shopped at either expensive
or good clothing stores prevalent at Landover mall, and more whites than blacks from
this income bracket shopped more often at discount stores such as Kmart,66 stores not
typically found at Landover Mall until much later.
Consumption is a large part of the black middle-class culture. The consuming of
specific goods from specific places helps this population to create prestige and define
status. It also makes them a great potential source of spent retail money and, in turn, an
attractive market for retailers to target. This characteristic of the 1970s black middle-
class further emphasizes the incongruence between the rise of the black middle-class in
Prince George’s County coinciding with the deterioration of Landover Mall. In theory,
the mall should have thrived as more and more middle-class blacks entered the county
during the 1980s, but this was not the case.
Money cannot buy everything. Image and status, although the goal of middle-
class African Americans, could not be purchased to the extent that perception would
change. Unfortunately, America’s lengthy history of racism, classicism, and inaccurate
stereotypes has long been a severe obstacle for the social mobility of African Americans
and has reinforced an unjustified negative perception of them. This perception not only
holds consequences for African Americans pursuing the American Dream, it extends to
65 Landry, Bart, The New Black Middle Class, Pg. 163. 66 Landry, Bart, The New Black Middle Class, Pgs. 162, 163.
24
the image of the larger area where these populations reside and the general emotions
evoked by that image. For the Landover Mall area and the mall specifically, this image
became one of ridden with crime and of low levels of affluence and buying power.
Together, these perceptions of the mall and its surrounding neighborhood account for the
disconnect between the steadily increasing incomes and population within the mall’s
surrounding area and the steadily declining quality and viability of Landover Mall.
Neighborhood racial composition directly influences fear of crime.67 This fear is
heightened by rapid changes in racial makeup of an area, such as Prince George’s
County. Fear of crime, however, is not coupled with nor caused by increased
deterioration of the physical neighborhood or increased numbers of unsupervised
teenaged groups.68 It is caused simply by the movement of African Americans, of no
specified class, into an area at rates faster than considered historically normal. The roots
of this fear are not fully known, but are assumed to have originated from historically
racist practices that did promote high levels of crime in largely black neighborhoods.
This unsubstantiated fear may also be rooted in the stereotype of blacks as aggressive or
violent by nature.69 Whatever the origins of the fear of crime as associated with African
Americans may be, the fear itself is largely unfounded, yet prevalent amongst both white
and black populations. In addition, this unjustly perceived fear poses real threats to the
viability of African American communities and their immediate surrounding area as seen
in the detrimental affects on Landover Mall.
67 Covington, Jeanette and Ralph B. Taylor, “Community Structural Change and Fear of Crime,” Social Problem, Vol. 40, Number 3, August 1993, Pg. 389. 68 Covington, Jeanette and Ralph B. Taylor, “Community Structural Change and Fear of Crime,” Pg. 391. 69 Peffley, Mark and Jon Hurwizt, “Whites’ Stereotypes of Blacks: Sources and Political Consequences,” Perception and Prejudice: Race and Politics in the United States, Grand Rapids, Michigan: Yale University, 1998, Pg. 62.
25
In addition to the undeserved perception of fear of crime, African Americans are
also perceived as impoverished. The association with blacks and poverty is rooted in the
link between growing urban problems caused by insufficient funds to correct these
problems and the overwhelmingly black populations that occupy these urban spaces.70
Although it is true that on average African Americans have lower incomes than whites, it
is far from a universally proven principle that all whites are wealthier than all blacks or
that all blacks are poor. The high-income levels of Prince George’s County’s black
residents prove that. Perception can be stronger than reality, however, and can hold
strong consequences for black communities and the businesses within them such as the
success of Landover Mall in Prince George’s County.
70 Peffley, Mark and Jon Hurwizt, Pg. 59.
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Chapter IV
The Role of Perception in Landover’s Decline
Beginning in the mid 1980s, Landover Mall began to suffer from two, reinforcing
factors: crime was growing increasingly pervasive and the mall’s physical appearance
was becoming dated. This cycle prescribes to the Broken Windows theory in which
disorder and crime are inextricably linked.71 In the case of Landover, if the mall
continues to appear to be uncared for, crime will follow. In turn, increased crime will
result in poorer upkeep and fewer improvements. Also acting upon this cycle, and
exaggerating the crime factor, was the negative perception of African Americans that
reside in the Landover area and increasingly make up the majority of its residents.
As mentioned before, a safe shopping space is crucial to customers in deciding
where to shop. Between 1984 and 1989 Prince George’s County experienced an increase
in both property and violent crime.72 This trend was representative, however, of the
increasing property and violent crime occurring throughout Maryland and affected malls
statewide. No mall paid so dearly for these increases as Landover. Other factors could
be contributing to the hard hit Landover took during the mid-and late 1980s such as the
building of other malls in the neighboring counties, but a more likely cause, accounting
for the inflated effect of crime on Landover, is the negative perception of African
Americans.
Bill Connnell, a jewelry store employee transferred to Landover Mall from
Annapolis in 1984, recalls, “I was nervous about it. My first couple of days here I was
waiting for someone to break in with a gun or shoot me or something.” The reality was
71 Wilson, James Q and George L. Kelling, “Broken Windows,” Atlantic Monthly, March 1982, Pg. 2. 72 “Uniform Crime Report for the State of Maryland and Prince George’s County,” Central Records Division, Maryland State Police, 1975-1999.
27
that Connell had only experienced one nonviolent shoplifting incident.73 Connell’s
account of his expected experience and actual experience captures the larger sentiment
that “the county’s quality of life is going down as the black population is going up.”74
People perceive Prince George’s County and, subsequently Landover Mall, as a
dangerous place to be, a place no one wants to shop. Yet the reality, also captured by
Connell, is that the mall is not crime-ridden and the fear of the mall is unwarranted.
In contrast, when the area around mall was mostly white, incidents of crime were
also reported regularly in The Washington Post, but the impact of those reports did not
hold such negative effects on the mall. In 1977, when white accounted for about 80% of
Prince George’s County’s population, The Washington Post reported, “although it isn’t
obvious; a cops and robbers games is played out daily between security guards and those
shoppers who choose to steal rather than buy” and that “the bustling crowds of shoppers
at Landover Mall Shopping Center in Prince George’s County probably never hear the
excited voices of the private security guards speaking into their walkie-talkies.” 75 Crime
is taking place and regularly inside the mall, yet shoppers did not seem to mind in the
1970s. At that moment, Landover was not suffering from crime, at least not in terms of
negative perception and lost costumers. As the county’s demographics shifted, however,
so did the emphasis on crime and the perception of the Landover area and the mall.
If the perception of crime did not stop customers from coming to Landover, the
physical state of the mall would, eventually stop them from coming back. Throughout
Landover’s thirty-year lifespan, its physical elements never experienced any remodeling
73 Marcus, Ruth, “Landover Mall Seeks New Image,” The Washington Post, Dec. 2, 1984. 74 Wynter, Leon, “Tales of Two Suburbs: Celebrating Our Realities Vs. Keeping Them at Bay,” The Washington Post, Aug. 28, 1983. 75 M-NCPPC, “Development Potential Model Neighborhood Area Prince George’s County Planning Area 72,” Pg. 15.
28
or revamping, only operational and non-operational periods. Landover failed to
modernize as styles changed and its upkeep was allowed to wane, counterproductive to
staying competitive and quashing the perception of ramped increased crime. The mall’s
physical environment is the responsibility of owner and manager, Lerner Enterprises,
which had heavily invested in its malls located in other jurisdictions, but had failed to
reinvest in Landover Mall after it opened.76 This implies that Lerner was not unable to
improve Landover, but unwilling to. Lerner, like the general public, bought into its own
mall’s negative image and false perception, prematurely determining the mall would fail
and, in turn, ensuring that it would.
Landover Mall was state of the art when first opened. It was the epitome of
modern-day shopping in the goods and services it provided as well as in the luxurious
and modern environment in which they were offered. Landover was the first mall in the
Washington, D.C. area with four major department stores, each with distinctive
merchandise and shopping styles, in addition to over 140 specialty shops. 77 Although a
standard big-box design, the mall housed many impressive architectural elements
including three-foot geysers located in the central court that could shoot water to heights
of twenty-feet, cubist sculptures framed by water and other landscaping, skylights to
provide natural light, a coffered ceiling, and a glass balustrade on the second floor. The
collective effect of these elements was an environment that attempted to make shoppers
comfortable and stimulate their enthusiasm towards merchandising.78
76 Nakamura, David, “Mall’s Comedown Taints Lerner Image; Resentment of Nats’ New Owner Lingers in Pr. George’s,” The Washington Post, May 16, 2006, Metro B01. 77 “Landover First Mall With 4 Major Stores,” The Washington Post, Sep. 6, 1972. 78 “Architect’s Concept of Landover Mall,” The Washing Post, May 7, 1972, AS8.
29
By the mid 1980s, Landover was not the sleek, ultra-modern mall it had been a
decade before. The mall suffered from simple maintenance problems ranging from litter
outside of the mall, to larger aesthetic problems such as leaving inoperable the prominent
fountain décor and leaving up signs of businesses that had vacated the mall. In addition
to the substandard upkeep of Landover that was common during the 1980s, Landover’s
standardized design with predictable architectural elements, layout, and stores was
increasingly unattractive to customers. In general, customers were seeking “authenticity
and a deeper sense of connection to their community, culture, climate and daily lives,”79
all of which Landover was offering less and less of.
Landover was not just dilapidated compared to its former self of the 1970s, but it
was becoming increasingly less competitive compared to other shopping malls. During
the 1980s the retail industry had been shaken by a “wave of takeovers, buyouts and
mergers” creating “more pressure for profits, less room for error and a greater risk of
failure.”80 This heightened sense of competition made it more important than ever for
Landover Mall to reinvent itself to attract and regain its customer base as older malls are
particularly vulnerable to large shifts in retailing.81 Owners of many of the Washington,
D.C. area’s shopping centers went on a remodeling binge focusing on adding new
services, facilities, and stores.82 The race to remodel spanned across the entire
Washington, D.C. as Tyson’s Corner in Fairfax, Virginia, underwent $150 million in
79 Beyard, Michael D., et al., “Ten Principles for Rethinking the Mall,” Washington, D.C.: Urban Land Institute, 2006. Pg. v. 80Sun, Lena H, “Competition Gives Retail Landscape a New Look,” The Washington Post, Dec. 4, 1988, H1. 81 Sun, Lena H. 82 Potts, Mark, “Mall Makeovers: D.C. Area Shopping Centers Go Upscale in a Big Way as They Vie for Customers,” The Washington Post, Nov. 13, 1989, E1.
30
renovations over two years;83 Prince George’s Plaza, near Landover Mall, was in the
middle of a complete facelift in 1989; and Montgomery Mall, owned by Lerner
Enterprises, constructed a Nordstrom and 40 smaller stores.84 In contrast to the
rejuvenation efforts to other malls, Landover’s physical appearance was “dark and
severe, with a polluted pond as a centerpiece, its picturesque wishing-well pennies lying
among cigarette butts, plastic forks, and foam under an oily slick.”85 Landover’s old
image could not compete with those of surrounding malls.
Theodore Lerner, President and CEO of Lerner Enterprises, claimed to have a
personal interest in and personal responsibility for the state of his malls. He boasted his
personal commitment in ensuring the aesthetic quality of his malls by anonymously
inspecting his malls once a month with a tape recorder in-hand looking for “tenants
whose walls are smeared with fingerprints or whose tile floors are improperly laid.”86
Lerner would send curt letters of admonition to tenants whose storefronts or general
maintenance was not to Lerner’s standards. Lerner’s dedication to the state of his malls
does not seem to match up with the obvious decline Landover began to suffer in the
1980s. Lerner’s commitment to high standards of his malls’ physical environment, then,
must not apply to Landover. Is it possible that perception had tainted even the owner’s
view of his mall?
Criticisms of Lerner include that he is “an almost ruthless type of guy who walks
over dead bodies to get what he wants,” that “he tends to treat people like, ‘I come first,’”
83 Snoddy, William, “Remodeled Tyson’s Corner Reopening,” Daily News Record, Oct. 25, 1988. 84 Potts, Mark. 85 Kowinksi, William S., The Malling of America: An inside look at the great consumer paradise, New York: William Morrow and Company, Inc. 1985, Pg. 159. 86 Boodman, Sandra G. and Thomas Gruibisich, “Developer’s Empire Based on Instinct,” The Washington Post, Aug 2, 1981, A1.
31
he’s “unsympathetic to the retailer,” and “money comes before everything.”87 In
addition, Lerner himself has claimed that he bases business decisions on instinct, a
methodology open to personal bias and prejudice. In light of these criticisms and
Lerner’s subjective business practices, it is reasonable that Lerner would have been
affected by the negative image of Landover Mall as created by the larger perception of
the area and, in turn, he may have deemed the mall a bad investment. This would explain
Lerner’s actions in allowing the mall to stagnate until the contract with the county
expired and the property could be redeveloped. Although Lerner is not responsible for
pervasive crime in the area or the negative perception of African Americans, the
company is responsible for allowing an undeserved negative image to destroy the mall by
not taking any action to make basic improvements to keep shoppers, community
residents, and mall tenants happy. Because the relationship between crime and disorder
is cyclical and requires active resistance and change to interrupt its detrimental effects,
Lerner’s mismanagement of Landover laid the groundwork for the mall’s continuing
failings into the 1990s.
87 Boodman, Sandra G. and Thomas Gruibisich.
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Chapter V
The Intensification of Failure and Closing of Landover Mall
The 1980s solidified Landover Mall as a blighted area overrun by violent
criminals. Opportunities arose again and again for Lerner Enterprises to rejuvenate
Landover Mall and capitalize on new, complimentary development and plummeting
crime rates. Lerner continued to neglect the mall, however, reinforcing its 1980s image
and the cycle of perception transforming reality. These opportunities, including
drastically improved crime rates, the development of nearby Fed-Ex Field, and the
continued growth in local family incomes, signaled the Landover area was a viable
market. Regardless of the area’s continued and heightened viability, Landover Mall was
continually overlooked for improvements and raised concerns and eyebrows throughout
the Landover community as to why Lerner would pass up on a sound business
investment. Towards the end of the 1990s, Prince George’s County officials and citizens
increasingly believed that Landover’s decline was not only premature, but also
preventable and that the mall’s failure was a direct result of the image of the county.
Despite an improving environment for retail, the perception of Landover had been
solidified and was in an irreversible cycle of decline. Lerner had sealed Landover’s fate.
In the mid-1990s, Prince George’s County experienced a sharp decrease in crime.
The violent crime rate declined 19% and homicides decreased 42%, the lowest it had
been in ten years.88 Yet, this decline meant little for Landover Mall whose name had
already become synonymous with danger and crime. In addition to the mall’s informal
name of “Landover,” automatically associating it with the area of Landover and its
88 Masters, Brooke A and Michael D. Shear, “Frightened Communities Search for Reasons, Relief,” The Washington Post, April 5, 1998, AI.
33
separate problems, the mall was too often an unfair target of reports on crime as it was
used as a point of reference regularly in The Washington Post. Such references are
exemplified here: “…Glenarden Apartments, a complex near Landover Mall that police
describe as an open-air drug market”89 and, “a suburban Maryland banker was kidnapped
at knifepoint on his way to work…Events began about 10 a.m. near the Landover
Mall…”90 Crime is not happening at the mall, but is being associated with the mall and
projected to thousands of shoppers across the greater Washington, D.C. area who, in turn,
perceive the mall as a dangerous place where crimes are committed. This perception is
something that even drastically falling crime rates could not change, as business was
continuously bad for merchants and the mall’s physical state continued to decline.
The continued perception of crime goes hand-in-hand with Landover’s ever-
growing perception of lacking good retail, a perception that became the mall’s reality,
reinforcing the mall’s image as poor in addition to dangerous. By the 1990s, both
Woodie’s and Garfinckel’s had gone out of business, leaving Landover without two of its
anchor stores and finer men’s and women’s clothing stores. Although J.C. Penney
replaced Woodie’s in the late 1990s, the national retailer left only a few years later due to
dwindling sales. By 1998, the mall had over a 30% vacancy rate, the highest of any mall
in the Washington, D.C. region.91 In addition to the high vacancy rate, remaining stores
targeted low-income shoppers such as Payless Shoe Source, a dollar store, and numerous
fast food chains.92 These stores did not appeal to the residents of Prince George’s county
89 Yorke, Jeffry, “Glendening Tours ‘Crack Alley,’ Vows to Combat Drub Problem in Glenarden Complex Called ‘Unacceptable,’ The Washington Post, Nov. 24, 1987. 90 Stevens, Joann and Martin Weil, “Banker Escapes 2 Kidnappers After 2 Ransom Deliveries Fail,” The Washington Post, Feb. 9, 1980. 91 Stoughton, Stephanie, “The Decline and Fall of a Mall; Landover is Seen as a Drag on Retail Efforts,” The Washington Post, Aug. 4, 1999. M14. 92 M-NCPPC, “Prince George’s County Planning Department Shopping Cneter Directory,” 1994.
34
whose median family income averaged $61,900 by 1998 and preferred high-end
retailers.93
This disconnect between wealthy residents and a poor mall did not go unnoticed,
particularly with the building of Fed-Ex Field in 1997. The football stadium, located
across the beltway from Landover Mall, is home to the area’s pro-football team, the
Washington Redskins. During the construction of the stadium, studies were conducted
by consulting firm Hunter Interests, Inc. to investigate the viability of the county
investing money in the Landover area to spur economic development. The study revealed
that the building of the Fed-ex Field would not guarantee a new customer base for
Landover Mall, but rather solidified the viability of the current customer base and
highlighted Landover mall’s inability and unwillingness to serve it. A Washington Post
article captures the relationship of the 1980s reputation of the mall and its affects a
decade later:
Even as the neighborhoods have improved and the county’s wealth has risen, the mall can’t seem to shake its old image. The vacant stores, dressed up with artwork and advertisements, are a reminder that perceptions continue to haunt the mall.94
By the end of the 1990s, Landover Mall was more neglected, blighted, and
vacant than at any other time in its history.
Landover Mall’s neon blue and white sign, squatting on a grassy hill off Interstate 95, looks like a remnant from the ‘70’s…The shopping center is clean, but the dark tiles inside are scuffed, the lighting is dim and the number of shoppers is small even on the weekends.95
93 Stoughton, Stephanie. 94 Stoughton, Stephanie. 95 Stoughton, Stephanie.
35
The mall was outdated, uninviting, and unsuccessful. The exterior echoed the
interior, projecting an image of the area. The image, of rundown and unsafe, did not
project the true characteristics of the area, but rather provided a negative perception
caused by the area’s population. Lerner supported this perception by allowing low-end
retailers to replace high-end retailers and refusing to renovate or remodel the mall. These
two choices reinforced each other and proved, again and again, to work against the mall’s
success. The story of J.C. Penney at Landover Mall illustrates this cycle.
Before leaving the mall all together, the J.C. Penney department store became an
outlet because storeowners believed sales would rise by carrying discounted items, but
the shift to an outlet did not produce an increase in sales. 96 Nearby residents could afford
higher-quality, higher-priced items and were willing to shop elsewhere to get them. In a
few years, the outlet failed and the national retailer vacated the mall. J.C. Penney along
with Lerner allowed perception, not fact, to educate them on their customer base and as a
result J.C. Penney failed, left, and was never replaced. Lerner had denied the mall’s
success by tolerating and enabling its decline. Landover had become a shadow of itself
compared to its heyday of the early 1980s. The perceptions of the mall had become its
reality as a dangerous, run-down shopping mall with no desirable retailers. Landover had
become a dead mall.
In 2002, with Lerner’s 30-year contract with the county fulfilled, Landover Mall
closed its doors. Likely influenced by the fact that Landover’s depreciation value had
reached its full potential, the mall was no longer profitable by remaining open. After the
malls closing, the mall was used for spill over parking from footballs games at Fed-Ex
96 Stoughton, Stephanie.
36
Field.97 Eventually the mall was only a liability and loss of money to Lerner as well as
an eyesore to the residents of Landover, and the decision to tear down the mall was
made.98
Demolition began in the summer of 2006 and was completed in late fall of the
same year. Although no formal plans for redevelopment of the site have been made, the
Urban Land Institute conducted a survey and panel report of the site and the surrounding
area to investigate the possibility of redeveloping the vacant property where Landover
Mall once stood. The panel found the site to be viable for many redevelopment purposes,
namely residential building, noting its proximity to the District of Columbia, the large
amount of existing infrastructure, and the growing population and household incomes.99
The panel acknowledged, however, a strong constraint to redeveloping the site. The site,
although highly desirable in some respects, is located in an area in which “the
marketplace perceives as having fewer services, fewer jobs, and less discretionary
income.”100 This perception, whether deserved or not, is an obstacle that investments in
the area must overcome in order to succeed. Unfortunately, the area’s reality and positive
economic attributes are not enough to guarantee sustainability. The case of Landover
Mall illustrates that perception is capable of destroying otherwise sound economic
ventures.
97 Kahn, Michael W., “Free parking for Redskins fans vanishes at mall,” The Associated Press, Nov. 11, 2004. 98 Fult, Tony, Lerner Management Manager of Landover Mall in its last years before closing, Personal Interview, Oct. 16, 2006. 99 Urban Land Institute, “Redevelopment of Landover Mall and Vicinity: A Technical Assistance Panel Report,” Pg. 19. 100 Urban Land Institute, Pg. 19.
37
Conclusion
Prince George’s County was increasingly wealthy, its residents consumed goods,
its population was growing; and much of it was easily accessible to residents all over the
greater Washington, D.C. area—all signs of an area capable of supporting a regional
shopping mall. However, this was exactly what the county and more specifically the area
of Landover, Maryland, could not do. There are some implications that Landover’s
snowballed decline was the result of tax laws that made malls profitable solely by being
in operation, regardless of their present state. These laws did contribute to Landover’s
decline in that economics dictated business decisions, but other factors reinforced these
business decisions and assisted in the mall’s premature deterioration and closing.
Other contributing factors included increased competition and crime. During the
1980s several malls were built attempting to capture the same greater Washington, D.C.
shopping population as Landover Mall. This correlated with increases in crime
throughout Prince George’s County and deterred shoppers from coming to Landover
Mall. The overall effects of these factors on the mall, although independently not
responsible for its decline, were exaggerated by the perception of the area and, in turn,
brought about Landover’s end.
The decline of Landover Mall coinciding with the growing African American
population within the county is more than a simple coincidence. Negative images and
assumptions associated with African Americans were the main force behind Landover’s
decline. Too often African Americans are perceived, although unfairly and undeservedly,
as poorer than their white counterparts, and their communities are perceived as more
prone to crime and disorder. This perception of the area was, in turn, projected onto
38
Landover Mall the result of which deterred owner and manager, Lerner Enterprises, from
investing more consideration for and money in Landover. Lerner’s actions, or more
appropriately inaction, crippled the mall’s ability to remain competitive. Landover
received no renovations and did not actively retain or seek high-end retailers, causing
only more decline and reinforcing the projected image of the area. Landover entered
into a cycle of this perception, inaction, and decline until its closing and eventual
demolition. Although it is not certain that had Lerner continued to invest in Landover
and treat the mall as a viable shopping mall the mall would be a booming retail center
today. However, what is clear is that by not investing in Landover at all, Lerner ensured
the mall’s failure. Overall, Lerner cannot be blamed for crime rates or the perception of
African Americans, but the company is responsible for the management of its retail
properties and for making business decisions based upon factual information such as
family incomes and consumer preferences, not unfounded prejudicial perceptions.
Perhaps the most detrimental result of Landover Mall’s fate was not its actual closing, but
that its closing continues to reinforce the idea that investing in African American
communities is fruitless and, in turn, further perpetuates the perception of these types of
communities because the mall did fail in such a community although not because of it.
The failure of Landover Mall holds other implications for African American
communities.
If perception can have such detrimental effects on a shopping mall, what other
effects might perception produce? Could it threaten the entire economic viability of
Prince George’s County? Could it threaten the viability of other services, such as the
providing of public facilities and services or even quality education? The implications of
39
the power of perception are widespread and frightening to consider, but they are crucial
to investigate and understand if African American communities are to succeed, especially
with black suburbs emerging and expanding rapidly throughout America’s metropolitan
regions.101
In addition to understanding the breadth of influence perception can have,
understanding how to change this perception is equally valuable in finding solutions for
the problems that perception can cause. But how can the perception of a population be
changed? Projects like Landover Mall or other equally significant economic ventures
may begin changing these perceptions by proving that African American communities
are viable places for such investments. However, such projects must first question the
truth of the perception itself and take risks and invest regardless of the image they would
otherwise avoid. In addition, the project must actively fight the negative image in order
to disassociate it from not only the project to ensure its success in order to eventually
separate it from the population from which the perception originates. Unfortunately, the
decision makers behind these economic opportunities are the most unwilling to risk
investment in black communities. With black-owned businesses more than double
between 1977 and 1987 and business ownership stabilized communities,102 perhaps the
change in perception will have to come from within these communities themselves.
Whatever the fate of Prince George’s County and future projects similar to Landover,
they will continue to be strongly dictated by their image, an image that is in need of
repair.
101 Cashin, Sheryll, D., “Middle-Class Black Suburbs and the State of Integration: A Post-Integrationist Vision for Metropolitan America,” Cornell Law Review, Vol. 86, Issue 729, May 2001, Pg. 7. 102 Pressley, Sue Anne, “Black Firms Prosper in Prince George’s,” The Washington Post, May 11, 1987.
40
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