business challenges
08/04/2023, 23:41 Summary of Decisions
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Corporate
Marketing
Goals and Strategy Target Segments: 1 - Speed, 2 - Mountain
Strategic directions: focus on smaller, high margin segments focus on smaller, less costly geographic markets be �rst to market
Modify Brand No new or modi�ed brands this quarter.
Price and Priority
World Market Brand Available for Sale Retail Price Price Rebate Sales Priority
SAW ROCKY 1,300 50 1
SAW speed 1,700 100 2
Modify Ad
rocky [ SAW ROCKY]
[new]
speedy [ SAW speed]
[new]
Mention brand name 1 1
Local sales & service 2
Highest rated Mountain bike 2
Highest rated Speed bike 3
Special price rebate 3 4
Picture of a rider on a steep trail 4
Picture of road race 5
Ride safely after dark with lights 5
Added safety - re�ectors everywhere! 6 6
Carbon �ber quality at a great price 7 7
Elite look - a ride of distinction 8
Mountains are no longer di�cult 8
Fast and furious 9
Lots of fun to ride 9
Regional Media
World Market Media Cost rocky speedy
Quarter 3SAWSummary of Decisions
08/04/2023, 23:41 Summary of Decisions
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Sales Channel
Media Cost rocky speedy
Total 0 0
Total number of inserts: 0 Total major media expenses: 0
Manage Web Pages
Manage Web Pages
Web Page Content
Selection of Segment and Keywords
Regions Deployed with Quarterly Cost
World Market
1,000
rocky
speedy
Total web pages budget: 2,000
Mountain
Speed
Buy Market Research Buying for: World Market Total Expenses: 20,000
Open Store World Market
Operational: Rio de Janeiro Total store cost: 17,000
Hire Sales People
World Market
City Annual Salary
Total Sales and
Service People
Specialized Training with Quarterly Cost
300 250 400 400
Service Recreation Mountain Speed
Rio de Janeiro 21,706 5 1 0 2 2
Total number of sales and service people in the prior quarter 5
Total number of sales and service people in the current quarter 5
Net change in number of sales and service people in region 0
Cost to hire new sales and service people 0
Cost to lay off sales and service people 0
Cost to employ sales and service people for the quarter 29,033
08/04/2023, 23:41 Summary of Decisions
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Manufacturing
Total sales and service people budget: 29,033
Open Webcenter Operational: World Market Total web sales center cost: 60,000
Hire Web Sales People
Web Personnel
City Annual
Compensation Web Sales Web Support Total
Sales People
Bangalore, World Market 21,706 4 1 5
Summary Total number of web personnel in the prior quarter 5
Total number of web personnel in the current quarter 5
Net change in number of web personnel 0
Cost to hire new web personnel 0
Cost to lay off web personnel 0
Cost to employ web personnel for the quarter 27,133
Total web personnel budget: 27,133
Improve Web Productivity
Activities to Increase Purchase Probability Once a Visitor is at Your Site Start Stop Status
Setup Cost
Quarterly Budget
Toll-free phone number for advising customers in the decision making process and for handling service calls operational 3,000 3,000
Advanced shopping cart and checkout procedures to make it easier to shop and place orders - 23,000 7,000
Continuous upgrading of the product description, pricing, and order entry pages to improve content, visual appeal and navigation
operational 6,000 6,000
Order tracking software to allow customers and service reps to track orders/shipments - 10,000 8,000
Total expenses to improve web productivity: 57,000
Demand Projection
Last Quarter (Actual) This Quarter (Projected)
N b f D d T t l N b f D d T t l
08/04/2023, 23:41 Summary of Decisions
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Number of Sales People
Demand per Sales Person
Total Demand
Number of Sales People
Demand per Sales Person
Total Demand
Stores 5 25.60 128 5 40 200
Web Sales Center 5 24.00 120 5 90 450
Total 10 248 10 650
Brand
Last Quarter (Actual) This Quarter (Projected) Capacity RequiredDemand Percent Demand Percent
SAW ROCKY 195 78.6% 200 30.8% 200
SAW speed 53 21.4% 450 69.2% 450
Total 248 100.0% 650 100.0% 650
Units / Quarter Units / Day
Operating capacity required to satisfy projected demand 650 10
Fixed Capacity Fixed capacity available in current quarter: 16 Planned increase in �xed capacity: 16 Fixed capacity available in next quarter: 32
Operating Capacity
Current Quarter Units per Day Units per Quarter
Fixed capacity 16 1,040
Operating capacity 15 975
Effective operating capacity after adjustment for worker productivity 14.70 956
Effective operating capacity needed for demand projection 10 650
Projected worker productivity 98
New direct labor cost/unit of operating capacity 105
New overhead cost/unit of operating capacity 36
Expense to change operating capacity (to be added to overhead) 0
Brand Production
Brand Produce
SAW ROCKY
SAW speed
Overtime
Maximum Overtime per Day
Overtime Units per Quarter Productivity Average Labor Cost/Unit
08/04/2023, 23:41 Summary of Decisions
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Finance
Human Resources
Overtime Units per Quarter Productivity Average Labor Cost/Unit
956 98.0% 104.78
1,064 97.0% 117.60
1,161 95.2% 129.40
1,246 92.9% 140.67
1,319 90.2% 151.86
No overtime
1 hour
2 hours
3 hours
4 hours
Stock
Stock Type Name of Owner Shares Price Per Share Total Amount Quarter
Common Stock Executive Team 15,000 100 1,500,000 1
Common Stock Executive Team 5,000 100 500,000 2
Common Stock Executive Team 5,000 100 500,000 3
Certi�cate of Deposit
3-month certi�cate of deposit account for current quarter 300,000
Quarterly interest rate 1.50
Interest to earn 4,500
Sales Force Compensation
Sales Force Compensation
Region Annual Salary Health Bene�ts
Package Weeks
of Vacation Pension
[% of salary] Compensation
per year
World Market 18,000 3 21,706Expanded coverage 1 week
Production Worker Compensation
Production Worker Compensation
Region Annual Salary Health Bene�ts
Package Weeks
of Vacation Pension
[% of salary] Compensation
per year
World Market 16,000 3 19,295Expanded coverage 1 week