Psychology : Psychometric Report

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PSY4046andPSY3018Week13NEW-TheTraitApproach.pdf

PSY4046 and PSY3018

Applied Psychometrics Business Psychology Term 2

Introduction to the Trait Approach Dr Jackie Meredith

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Learning outcomes § At the end of this session, you should be able to:

§ Understand the principles within the trait approach to individual differences

§ Explain the concept of measurement of personality using the psychometric process § Including the importance of validity and reliability in selection testing

§ Appreciate the types of scales and applications of personality tests in the workplace

§ Critically evaluate the use of psychometric assessment in the workplace

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PSY4046 Students – this is the background in psychological theory as to why, and how, psychometrics is thought to be able to predict performance and behaviour. This material will constitute the main part of your Introduction to the measurement of personality. You will need to present something of the history and the rationale for psychometric testing in the workplace. Include a sentence or two for your ‘Client’ when you write the profile – so that they understand why they are being tested and that it has relevance and meaning. This would go at the end of your introduction to the report.

Learning outcomes

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PSY3018 Students – you will need to use this material in the first section of your HR report – so giving the background and rationale for why psychometric assessment is important in the workplace an how it fits into the whole area of personnel selection. You will need to include a couple of sentences in summary to give the psychological background for why and how psychometrics claims to predict behaviour (and therefore performance in job related areas) but you do not need to go into detail.

§ At the end of this session, you should be able to: § Understand the principles within the trait approach to individual

differences § Explain the concept of measurement of personality using the

psychometric process § Including the importance of validity and reliability in selection testing

§ Appreciate the types of scales and applications of personality tests in the workplace

§ Critically evaluate the use of psychometric assessment in the workplace

‘PSYCHO’ – ‘METRICS’ Measuring the Mind

"Measurement in psychology and physics are in no sense different. Physicists can measure when they can find the operations by which they may meet the necessary criteria; psychologists have but to do the same. They need not worry about the mysterious differences between the meaning of measurement in the two sciences." (Reese, 1943, p. 49)

• Reese, T. W. (1943). "The application of the theory of physical measurement to the measurement of psychological magnitudes, with three experimental examples". Psychological Monographs 55: 1–89.

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Theoretical Models of Personality • According to stage theorists the individual develops through a series of stages from early infancy;

resolution of these stages shape the personality. • For example, Freud maintains the individual is shaped by unconscious responses to frustrations in

infancy and early childhood: defences and fixations established in this period are the main determining factors in the development of personality.

• According to Eysenck and other biological theorists, there are biological and genetic factors which dominate the development of our personality.

• According to behaviourist and social learning theory the major influence on personality is our environment, which shapes who we are through a process of conditioning and imitative learning.

• According to social cognitive theory, we are the product of our thought processes and preferences, our culture, social groups and the patterns we choose to accept as our own.

• According to humanistic theory we have an inner drive to feel complete and ‘self-actualised’; each individual holds inner resources for growth and healing.

• According to trait theory personality emerges from a combination of genetic propensities and nuture to form stable dispositions that are enhanced by practice and become, over development, predictive of future behaviour and therefore measurable. 5

THE RISE OF PSYCHOMETRICS

TE RM

1 - PE RS O N AL IT Y

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History of Psychometrics

• Psycho-metrics = mind measurement • Broadly speaking then, anything that measures the mind is a psychometric test

• Psychometrics in it’s broadest sense covers the entire history of mental testing rather than the robust modern application of psychometrics. • For your coursework assessments (PSY3009 and PSY4023) you are only interested in the latter)

• Psychometrics became popular with the rise of intelligence testing in the early 20th century with WW1

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History of Intelligence • Charles Darwin – “men do not differ in intelligence, only zeal and hard work” = intelligence not worth measuring

• James Galton, 1869 (cousin of Darwin) – “I object to pretensions of natural equality. The experiences of the school, the University, and of professional careers, are a chain of proof to the contrary.” = people do differ in their intelligence, and heredity is the key

• James McKeen Cattell, 1890 – a series of 10 mental tests to establish ability (he did not claim intelligence) • But no correlation between scores on these tests

• Columbia undergraduates, Wissler, 1901 • Alfred Binet, 1896 - intelligence consists of ‘higher’ psychological factors, such as attention, memory, imagination, common sense, judgement & abstraction • Adapted to measure the intelligence and adaptability of children

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• Binet and Simon, 1911 – proposed a mental age could be ascertained through mental testing

• Stern 1912 – introduced the concept of intelligence quotient (IQ) defined as mental age/chronological age.

• Terman, 1916 – Stanford-Binet test for IQ in children

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WW1 – the dilemma of selection • Huge number of American recruits, but limited supplies • Robert Yerkes, then President of the APA, argued for the inclusion of psychologists in the process of selection

• Formed a committee with Terman, Goddard, Bingham, Thorndike and Walter Scott (first American professor of Applied Psychology) to choose an appropriate method of adapting IQ testing for army recruits

• Yerkes initially proposed a brief 10 minute individual test intended to select out the so-called "mentally unfit"

• Scott objected strenuously and advocated a much more practical group testing design to assess the familiarity of recruits with particular aspects of military work… • A modification of his pre-war Rating Scale for Selecting Salesmen

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Scott’s test for subordinate officers: a rating scale for selecting Captains

(Photo from Schultz & Schultz, 1996)

Scott’s Legacy • This form (previous slide) was a compromise solution resulting from Scott’s disagreement with the Yerkes group. • It was designed to measure ‘intelligence’ as defined by the criterion characteristics of a military officer.

• Similar assessment and questionnaire forms for other military occupations were worked out after extensive interviews with union, business and military leaders as to essential requirements of each job. • This formed the argument for the practical worth of psychology in the area of vocational assessment

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Yerkes Psychometric testing • A team of psychologists led by Yerkes delivered mental tests to over 1.75 million army recruits in an attempt to quantify their ‘intelligence’.

• 3 types of test: 1. Army Alpha - A written test for literacy

• 8 parts, such as analogies, filling in the missing number and unscrambling a sentence.

• Forms the basis of modern IQ tests. 2. Army Beta - A pictorial test for men who were illiterate or who

failed the alpha. • 7 parts including running a maze, number work and the picture

completion task 3. Individual Examination

• Individual spoken test for men who failed the Beta 13

Example: Alpha Test

• Crisco is a: patent medicine, disinfectant, toothpaste, food product

• Washington is to Adams as first is to . . .

• Christy Mathewson is famous as a: writer, artist, baseball player, comedian.

14 Okay, so I’m a moron… L

Example: Beta Test

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Why Test? • Tests were used for officer selection and assignment of inductees to specific military occupations or units.

• Yerkes claimed they measured ‘innate intelligence’ • But heavy reliance on culture awareness, writing skills, literacy

• Heralded post war as being the psychometric exemplar for investigating latent intelligence. • Nationalities also quantified in age according to average results

• Americans average age = 13, other races considerably lower • Racism • Eugenics

• Gould, S.J. (1982) A nation of morons. New Scientist (6 May 1982), 349 - 52

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Yerkes’ Legacy

• Yerkes received ‘a steady stream of requests from commercial concerns, educational institutions and individuals for the use of army methods of psychological examining or for adaptation of such methods to special needs’ following the war.

• Yerkes’ methods also made the concept of GROUP TESTING using a psychometric process popular • Less time consuming • Efficient

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Post war vocational testing – and the advent of modern psychometrics • The Scott Company for "applied vocational testing” became the first post-war psychological consulting organization • Philadelphia, 1919

• Forced to fold due to the economic dip of 1921 and 1922 • However a consortium of 18 professors including James Cattell and Yerkes put up the funds to reinstate the non-profit company in an attempt to convince industrialists of the benefit of psychological testing

• This organisation of psychometric psychologists offered a multitude of applied vocational, school, so-called intelligence, aptitude or achievement measures • (Achilles, 1937)

• The interest in PERSONALITY testing did not emerge until later, with the work of Allport and Raymond Cattell (no relation to James Cattell) 18

More about Cattell and Allport in Lecture 2

What is Modern Psychometrics?

• A mathematical process used to measure psychological tendencies, abilities and traits like traditional intelligence, emotion, personality, or other mental- based abilities

• A modern psychometric test will produce a RAW SCORE which must then be compared to an average group’s performance in the same area • Otherwise it is meaningless

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Your scores in your report will be compared to 350 and 561 (for two tests respectively) other people studying psychology.

THE PSYCHOMETRIC PERSPECTIVE

• ‘Psychometrics’ is the branch of psychology concerned with individual differences.

• Sometimes referred to as a ‘soft science’ it has an important place in applied psychology and in the ‘real world’.

• It includes the measurement of aptitude, intelligence and personality, amongst other aspects.

• These are all areas which can utilise QUESTIONNAIRES to identify differences.

• Personality assessments aim to address the problem of subjectivity through the application of psychometric principles and objectivity to the study of human behaviour.

• Personality measures are generally self-report but they can involve other report, observation and demonstration.

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THE DISPOSTIONAL PERSPECTIVE

• The term ‘personality’ is widely used but an exact definition is difficult as this is dependent upon the supported theoretical construct.

• We often use the term ‘personality’ when referring to a person’s most striking characteristics - we may describe somebody as having a jovial personality or an aggressive personality, or being particularly kind.

• Such a description refers to dominant aspects of a person (their disposition) and we call these ‘traits’.

• These traits can be described using language. • This is called a ‘lexical’ approach to understanding personality.

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PERSONALITY : A DISPOSTIONAL PERSPECTIVE

• By the 21st century trait psychology had become the established scientific method of understanding personality:

• “If there is to be a speciality called personality, its unique and therefore defining characteristic is traits.” • Buss 1989

• WHAT IS THE DISPOSITIONAL PERSPECTIVE? • When we describe somebody’s personality we assume their characteristics

to be fairly stable, not only in different situations but also over time. • This means that people tend to respond to a variety of situations in a particular

way because it is part of their disposition. • Knowing their disposition allows us to broadly predict their behaviour. • These traits, or dispositions, are universal (they occur in everyone to some

extent). • Because they are universal, measuring them is meaningful.

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Defining Personality - traits • Traits have been associated with personality for thousands of years

• Hippocrates, Galen = theory of 4 TYPES, exhibiting certain traits • 20th century saw a new theoretical constructs designed to explain personality

development. • Each theoretical area could posit a different definition of personality

• Allport counted 50 in literature as early as 1937.

• Allport arguably the first person to try to identify the traits underlying type theories. • Defined personality as:

• “a neuropsychic structure having the capacity to render many stimuli functionally equivalent, and to initiate and guide equivalent (meaningfully consistent) forms of adaptive and expressive behaviour”. (1937)

• “the dynamic organisation within the individual of those psychophysical systems that determine his characteristic behaviour and thought.” (1961).

• Cattell (1965) defined personality very simply: • “that which permits a prediction of what a person will do in a given situation”.

Definitions reflect the focus of the theory = understanding vs. predictability

PSYCHOMETRICS : QUANTIFYING TRAITS

• If traits can describe a person, how many traits does a single person possess?

• Allport & Odbert counted approximately 17,953 adjectives FROM Webber’s Dictionary to describe personality characteristics but many of these were related/synonyms (1936).

• In order to have a meaningful measurement it is necessary to decide how many CORE traits reflect human personality. • This small number of traits would account for a person’s core consistencies.

• The method for discovering these core traits factor analysis - the process of reducing a large amount of data to a smaller number of identifiable themes or factors based on the response of many individuals to words (adjectives) relating to personality characteristics.

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CATTELL - 16 Core Traits

• Both Allport & Cattell believed that language captured the important aspects of personality.

• Cattell (1966) factor analysed the traits of Allport – by hand. • He established 16 basic personality traits as found in the 16PF

Questionnaire. • His methodology was complex including observation and life data.

• In a later revision he proposed 5 global domains comprised of the 16 traits.

• These traits claim to reliably predict behaviour • For example if somebody scores high on the statistical dimension

of extraversion we know that this person probably tends to be outgoing, talkative and sociable.

• Cattell’s factors are OBLIQUE – they correlate with each other.

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EYSENCK –must have Biological Bases

• Eysenck proposed only three measurable personality dimensions

• Based on biological systems within the brain • Therefore HERITABLE

• These were: • neuroticism-stability • extraversion-introversion • psychoticism (added later – anti-social, hostile and disturbed)

• Eysenck’s extraversion and neuroticism dimensions are similar to those of the Big Five.

• They are ORTHOGONAL factors – they do not correlate. • The Eysenck Personality Questionnaire (EPQ) is still

popular. 26

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ARE FIVE TRAITS THE IDEA MODEL?

• There is good evidence that basic trait dimensions exist – 3, 16 but probably 5 or so (McCrae & Costa, 1992).

• The dominant model in personality today is the Five Factor model (The Big 5) • NEO-Pi, ORPHEUS…. Openness Conscientiousness Extraversion

Agreeableness Neuroticism • Validated cross-culturally but there are variations between

cultures • Some countries score higher than others on average in different

factors • The Five Factor Model emerged from extensive factor analyses of

adjectives used to describe personality and from equally extensive factor analyses of various personality tests and scales (Goldberg, 1990; John, 1990; McCrae & Costa, 1985; Norman, 1963; Tupes & Christal, 1961). • Although this is a research-based rather than theory-based model McCrae and

Costa’s test was constructed, based on previous research. 27

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Not for your assessment – but interesting J

• Mount claims that even 5 factors is too many – and found intercorrelations between factors using four FFM questionnaires • Mount et al. (2005)

• 2 superfactors emerged: • α or stability - covering agreeableness, conscientiousness and (low)

neuroticism • β or plasticity - covering openness and extraversion.

• Musek claims stability and plasticity in turn correlate, suggesting a ‘big one’ model, covering low neuroticism and higher conscientiousness, extraversion, agreeableness and openness. • Musek (2007)

• As Cook (2012) comments, this is reflective of early work by Webb, in 1915, who provisionally proposed there could be two global personality themes: ‘mental ability’ and ‘willpower’.

Question – what would be the value in a single factor model of personality?

CHALLENGES TO THE LEXICAL HYPOTHESIS: WESTERNISATION

• “Linguistic symbols have demonstrated utility; they have been tested throughout the ages for their power of representing stable facts of experience. If many human beings were not in fact egotistic, aggressive, or timid, the epithets would not have found a permanent place in language. If traits exist at all it is natural and proper to name them.” • (Allport and Odbert, 1936)

• The 21st century challenge to the Lexical hypothesis is that it is very much a Western construction. Whereas recent studies (2010, 2011) have charted trait terms for personality in other European and non-European languages, behaviour may not be suggestive of the same underlying traits…

• For example what individualistic Western societies consider to be assertiveness and self-confidence may be considered by communally oriented societies as aggressive, anti-social and egotistic (conceited). • Cook, 2012

CHALLENGES TO THE LEXICAL HYPOTHESIS: SITUATIONALISM

• Is trait theory the best explanation of personality differences? • Do stable traits exist or does behaviour change according to the

situation? • Trait theory proposes the most important influence in personality is

stable dimensions along which we all differ in a predictable manner • Because traits predict behaviour… • Proponents of this approach include Guilford, Cattell, Eysenck,

Goldberg and Costa & McCrae. • Situationalism argues an individual’s behaviour depends on the

situation. • The influence of social factors, cognitive appraisal of events, etc. is greater than

any dispositional tendency • Proponents of a situational approach include Mischel, Zimbardo and

Milgram. 30

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CHALLENGE TO SITUATIONALISM • Trait theory acknowledges behaviour can be situationally influenced –

but proposes that this does not change basic underlying tendencies • Behaviour may be influenced without personality change

• Allport • Some peoples’ behaviour is more inclined to change in different

circumstances • Part of their individual differences

• A constant portion of personality is stable for each person and it is this constant portion that is captured by the notion of traits

• Other, more flexible and situationally dependent traits are secondary traits. • An efficient model of stable personality must contain only conceptually stable

factors • Allport proposed 4 categories of traits:

• Cardinal (developed through time and experience – overarching tendencies which then affect other areas of life – like altruism)

• Central (core stable traits; limited in number) • Secondary (transient, situationally dependent factors)

• The Five Factor model is designed to measure CENTRAL TRAITS 31

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SUMMARY -Trait Approach = Dispositional Approach

• Attempts to formulate a comprehensive taxonomy of traits • a system incorporating all major aspects of a person’s personality • a system to categorise any person within a structured framework

• What do traits mean? • Traits as internal causal properties

• Traits explain the behaviour of the individual • Traits are internal dispositions, which are linked to desires

• Internal desires affect external behaviour • Traits as purely descriptive summaries

• Traits are attributes of an individual • Traits are related to, but do not cause, behaviour

• Situational aspects may be implicated in cause.

• Type theories assume that a certain type will express certain traits. • Types are really just taxonomies of traits

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MEASURING PERSONALITY

The Difference between Trait and Type tests = method of categorisation

• TYPE TESTS assume everyone can be divided into DISCRETE categories that are quantitatively different from each other (‘typed’) • for example Hippocrates and the four humours.

• TRAIT TESTS recognise difference as occurring along a continuous line – a continuum – and provide a SCORE • specific personality characteristics will vary in strength along that continuum.

• So for example:

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Brown Eyes Blue Eyes

Most type theories only have two bipolar categories

Trait theory test variants TYPE MEASURES TRAIT MEASURES Dichotomous score Continuous score Categorical labelling Levels and degrees

Inflexible Flexible through use of norms Fixed interpretation Interpreted in relation to norms Easy to interpret Complex to interpret

No room for average Most scores are average Example: MBTI Example: Cattell’s 16Pf5

Type tests are very popular in ‘pop’ psychology Categorisation is cheap and easy to provide How useful is categorisation of personality measures?

EXAMPLE TYPE TEST = MYERS-BRIGGS 4 Bipolar dimensions; 8 preferences

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Eight Fundamental Preferences Measured by the Myers-Briggs Indicator

Extraversion E Draws energy from the outside; involved with people; likes action and activity

Introversion I Draws energy from the internal world of thoughts and ideas

Sensing S Prefers taking in information through all five senses; attends to what actually exists

Intuition IN Prefers information derived from a ‘sixth sense’; notices what’s possible rather than what is.

Thinking T Prefers logic, organisation, and clean objective structure

Feeling F Prefers a person and value oriented way of processing information

Judging J Prefers living a well-ordered and controlled life

Perceiving P Prefers to live spontaneously, with room for flexible ‘spur of the moment’ activities.

MBTI classifies people as one of 16 types

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EXAMPLE TRAIT TEST - Cattell’s 16Pf5 profile

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EXAMPLE TRAIT TEST Five Factor Model (Big 5)

NEO ORPHEUS Area

Neuroticism Emotionalism General level of anxiety and sensitivity to stress

Extraversion Fellowship Preference to be with others or be alone

Openness to experience Conformity Conventionality

Agreeableness Authority Tough minded vs. tender minded in social interaction

Conscientiousness Detail Focus on detail vs. the wider perspective 40

Can mood affect personality tests?

41Markey, P. M., & Markey, C. N. (2011). Changes in women's interpersonal styles across the menstrual cycle. Journal of Research in Personality, 45, 439-499.

What does this tell us? • What is the 16PF measuring – stable dispositional traits or mood-related conditions?

• The 16Pf5 is Cattel’s broad test of personality covering 16 independent items and 5 global items.

• The 16Pf5 is still popular in job recruitment

• Are trait mood responses important indicators within the workplace?

Personality is relative stable after 25…

• Hopwood, C.J., Donnellan, M.B., Blonigen, D.M., Krueger, R.F., McGue, M., Iacono, W.G., & Burt, S.A. (2011). Genetic and environmental influences on personality trait stability and growth during the transition to adulthood: A three wave longitudinal study. Journal of Personality and Social Psychology, 100, 545- 556.

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What does this tell us? • What is Hopwood et al’s test measuring?

• Emotional valence and responsiveness are thought to be linked to biological mechanisms

• Is this evidence that emotionality (neuroticism) is a heritable trait, or that intelligent handling of emotion develops with maturity • Related to emotional intelligence?

More in EQ sessions…

SUMMARY -Trait Approach = Dispositional Approach

• Attempts to formulate a comprehensive taxonomy of traits • a system incorporating all major STABLE aspects of a person’s personality

• can categorise any person within a structured framework • What do traits mean?

• Traits as internal causal properties • Traits explain the behaviour of the individual

• Traits are internal dispositions, which are linked to desires • Internal desires affect external behaviour

• Traits as descriptive summaries • Traits are attributes of an individual

• Traits are related to, but do not cause, behaviour • Situational aspects may be implicated in cause.

• Type theories assume that a certain type will express certain traits. • Types are really just taxonomies of traits 45

WITHIN THE WORKPLACE

Summary: History of psychometrics at work

1900-1920: Large growth in industrial psychology. Organizational psychologists in the US begin to use testing for army promotions during WW1; group intelligence testing provided to 1.7 million recruits.

1920-1940: US firms begin to employ psychologists e.g. Proctor & Gamble. Test quality improves. Reliability and validity formulated. Testing then starts to decline due to global depression. Thurstone publishes work on factor analysis.

1940s: Need for assessment increases hugely during WWII. 3 million recruits to the British army take progressive matrices test. Assessment centres begin to be used.

1950s: Cronbach's Alpha and Flanagan’s Critical Incident Technique developed. Test use generally in decline.

1960-1980: Civil rights movement in US means that employers must show that test use is not discriminatory, leading to increased guidelines.

1980s: Meta analysis methods improve and personality testing becomes more widespread as validity is established.

Adapted from “History of Personnel Selection and Assessment”, Vinchur & Koppes Bryan (2012)

Personnel Selection • Employers seek to remove person-job discrepancies in several ways: 1. Training to improve workers 2. Modifying the tasks of the job 3. Choosing the most qualified person

• Selection and assessment are carried out in order to predict how well applicants would perform in a job

• Personality factors, abilities, skills, previous knowledge may all be relevant

The predictive validity model

• This is the traditional method of measuring personnel selection

• Predictive validity is the extent to which a test score can predict a later score on a criterion measure

• Begins with a job analysis, used to produce a job description

• The job description is then used to produce a person specification

Steps in the predictive validity model

1. Job analysis 2. Person specification knowledge, skills and abilities (KSA’s) 3. Choice of criteria e.g. production, performance,

retention 4. Selection of tests e.g. Work sample tests, written and

oral achievement tests, personality tests, ability tests 5. Administration of tests; cut-off point is selected if

relevant 6. The establishment of predictor-criterion relationships:

Correlation or cut-off methods

Methods of selection • The primary methods used to assess applicants have not changed much over recent years: 1. CVs and Application forms 2. Biodata (biographical details) 3. References 4. Interviews 5. Assessment Centres 6. Psychometric Assessment

• E.g. the forces

CVs and Application Forms

• Information from these sources: • Allows the generation of a shortlist of suitable candidates • Provides the basis for an interview where areas may be explored in depth

• Can form part of the personnel records for successful candidates

• The application for performs a public relations function, so should be designed with care

Biodata • Biographical Inventories ask more detailed questions than a typical application form about a person’s background.

1. Empirical biographical inventories that administer large numbers of potential items to employees in a particular job; the item that are found to be related to job performance are retained and used to determine selection

2. Rational biographical inventories where an analysis of the skills, knowledge etc. required for the job is made, and items are devised that reflect those requirements.

References • Advantages

• Can be used to check on factual data and weed out unsuitable people

• Limitations • Reliability and validity are highly questionable (Salgado et al, 2001) and response rates are low (Smith and Robertson, 1993)

• Reliabilities rarely exceed 0.40 for more than one referee • Applicants choose their referees, who will tend to give a positive and unreliable response

• The reliability of assessment of the same reference by two assessors is usually acceptable

Interviews • Research suggests that the validity of unstructured interviews is poor

• (Robertson, 1994; Salgado & Silvia Moscoso, 2002)

• Threats to interview validity: • Interviewer talks too much • Interviewer decides too quickly • Interviewers influenced by attractiveness of candidate • Some types of information considered more important • Poor recollection of interview data by interviewers • Interviewers use implicit personality theories and stereotypes • Lack of reliability

Assessment Centres • Developed from the British War Office Selection, WW2 • Job analysis, exercises, interview, presentation, psychological tests

• Candidates’ performances are observed and rated • Costly to develop and run • Well-constructed and well-run assessment centre can have high criterion validity (e.g. Ones & Viswesvaran, 2003), but some doubts about their construct validity

• Dimensions of interest may not be stable across exercises (e.g. Lievens, 2002)

Psychometric testing • Standardised procedures, often using pen and paper, embodying a series of questions (items) designed to assess key cognitive or personality dimensions. Must have acceptable levels of validity and reliability to be of value

• (Arnold, Randall et al, 2010) • Common forms of psychometric testing in the workplace: 1. Personality tests (Myers-Briggs; big five profile) 2. Reasoning & aptitude test (CTPI-100; MSCEIT ) 3. Motivation tests (Occupational Interest Inventory) 4. Tests for specific roles (Sales Profile Test)

Personality tests • Appropriately used personality tests now seem likely to add

a useful increment of validity to personnel selection processes

• Can personality be accurately measured? • How important is it in job performance? • Usefulness will depend on the nature of the job

• (Hough & Furnham, 2003) • Conscientiousness correlates negatively with creativity,

which is required in many different job roles. It is also correlated 0.18 with performance in sales jobs, but only 0.03 with overall performance in managerial jobs

Research findings on personality tests

• Conscientiousness is a valid predictor across a wide range of jobs (criterion-related validity of 0.23; Salgado et al., 2003)

• Openness to Experience positively relates to training performance in may job roles

• Emotional Stability positively relates to job performance in many settings (this is the opposite of Neuroticism)

• Extraversion correlates positively with performance in jobs with a strong interpersonal element, such as sales

Psychological tests of ability Ability • General intelligence (‘g’) - verbal intelligence and

performance intelligence • Underlying these are specific mental abilities often

assessed by tests e.g. numerical ability • Validity of cognitive tests is good (Beruta et al, 2005)

Mechanical ability • Physical manipulation vs mental manipulation

Other psychological tests Interests

• Less widely used in personnel selection • Individuals choose between aspects of a number of different

occupations/interests • Used in careers guidance where the individual is motivated

to tell the truth Occupation-specific tests

• Clerical ability, typing ability, managerial abilities Trainability tests

• Used where there is expensive and lengthy training involved • Assess whether an individual is able to learn in a training

environment

Psychometric testing at work today

• The use of psychometric testing at work grew hugely during the 1980s and 1990s and is still an important factor in today’s recruitment market.

2015 CIPD (Chartered Institute of Personnel and Development) • Resourcing and talent planning survey: across 520 public, private and voluntary sector organisations 36% use “personality / aptitude / psychometric questionnaires”

• CIPD.co.uk/resourcingandtalentplanningsurvey • https://www.cipd.co.uk/binaries/resourcing-talent-planning_2015.pdf

Uses of Type Measures • Understanding type preference can be beneficial in many ways in the working environment: • Managing time • Problem solving • Working style • Decision making • Workplace stressors

• Type tasks are used in: • Team building exercises • Recognising skills • Change and conflict in the workplace • Coaching 63

The 16Pf5 in employment

• Scoring on 16 areas provides information on preferences and style in approaching various types of situations and tasks

• This can be used by employers: • To help gain a greater understanding of candidates who are applying for jobs

• To highlight discrete areas for development in existing employees

• To help career counsellors understand the type of work environment that would best suit a person.

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Uses of the 16Pf5 • Job selection testing • Management development • Outplacement consulting • Business Coaching • Team building and development • Career counselling • Life Coaching • Individual and couple’s counselling • Research

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Clinical and Business uses • The five-factor model has been adapted to clinical and occupational settings • NEO-PI • ORPHEUS

• The NEO personality inventory (McCrae & Costa, 1987) produces a score for each of 5 factors as well as scored for 6 traits that change each domain • Can be used in clinical diagnosis

• In the Orpheus model there are 5 major scales and 7 minor ones

• The Orpheus model is widely used in the business/occupational setting

• The scales look at the same areas but are termed and angled appropriately 66

Uses of the Big Five • Recruitment screening (not selection) • Personal Development • Outplacement consulting • Business Coaching • Career Counselling • Life Coaching • Interpersonal Skills • 360o Feedback Profiling • Individual and couple’s counselling • Research

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Psychometric test usage at work Advantages • Cheap and quick • Easily administered to large groups • Generally well-established validity, reliability and utility • Personality tests can reduce adverse impact

Limitations • Applicants may not like being tested • Aptitude tests can adversely impact on some groups • Personality tests may be subject to response bias

Reasons for psychometric testing at work: the labour market

1. Qualifications alone are no longer considered an adequate form of assessment

2. Ageing workforce means employers need to recruit others for high end jobs (e.g. mature workers and women returners) who may not have recent formal qualifications

3. Wage premium for mathematical and computing related posts due to a skills shortage - employers wish to test for numeracy more

4. Growth in demand for soft skills Alpin and Shackleton (1997)

Reasons for psychometric testing at work: Equal opportunities

• Organisations may use tests as a result of increased equal opportunities legislation

• This is particularly the case in the USA where employers need to defend themselves against litigation by demonstrating that formal processes have been followed

• Some tests may be marketed on this basis as test distributors realize they can sell more tests

• See Jenkins (2001)

Reasons for psychometric testing at work: business strategy

• The increasingly global nature of work means that large multinational companies my dictate how smaller companies which are under their control act

• Newly qualified HR professionals may seek to transfer theoretical knowledge into new posts

• There is some evidence that foreign or internationally owned companies are more likely to use testing than locally based companies

• See Jenkins (2001)

Career Counselling

• Personality tests used in career counselling – generally to help CHOOSE a career

Career Counselling

• Online tests don’t look at the strengths and challenges for what you want to do, but aim to fit you to a job – even one you have not thought of.

• They do not look at personality alongside EQ. • In this module, we will be using career counselling not to PICK a career, but to

focus on the chosen career of a client alongside their individual differences: • Personality • Emotional competencies

PSY4046 - For your Assessment • You are a professional Occupational Psychologist who has been asked to produce a profile of a client keen to learn their strengths and challenges for a career they are aiming for.

• You will need to consider the reader is a NAÏVE CLIENT – a professional (intelligent) person interested in their personality and their career.

• The client is about to be professionally profiled, but does not know anything about the trait perspective to personality.

• You need to explain the background to the theory, support this with a definition of personality and reassure the client as to the efficacy of the process – in all aspects.

• You will need to briefly explain the use of psychometrics in business psychology and why this profile will be useful to the client.

• DON’T include information which might confuse the client, but DO give a context for the profile – i.e. how the knowledge might inform the client for their future. This is CLIENT FOCUSED.

PSY4046 - For your Assessment SUMMARY: • You are writing a professional profile of a client about their emotional intelligence and personality.

• This is a career counselling exercise, which is one of the applications of psychometrics in the workplace.

• Psychometric tests are an important aspect of applied psychology.

• Details of the profile you have to write are on MOODLE in your learning page for this module.

• Please make sure you read this carefully before next week’s session, if you have not already done so.

PSY3018 - For your Assessment • You are an HR professional (consultant) who has been asked to review the use of psychometric assessment in career counselling. • If you like you can make up the name of the consultancy you are working for!

• You will need to consider the reader is a COMPANY interested in the rationale for psychometric testing in the workplace and the experience of clients who undergo this process.

• The company needs you to explain the various ways in which job selection and suitability is determined.

• You will need to explain the role that psychometric testing fulfils in job selection and finding a ‘best fit’.

• You will need to briefly the use of job assessment techniques and in particular the use of psychometrics in business psychology.

PSY3018 - For your Assessment IN YOUR REPORT: • You can give a little bit of background to the psychology behind psychometric testing (Trait theory) but the focus should be on how psychometrics compares to other forms of testing.

• You will need to explain the process of testing – the procedure – (as you will have observed it)

• You need to explain how and why the profile might be useful to the client.

• You will end the report by interviewing the client about the process of testing, to produce a balanced report for the consultancy.

• You will need to represent the client’s experience of career counselling through psychometrics by summarising this interview (you will provide the interview transcript in an appendix).

• You will need to come to a conclusion about the usefulness of the process for future clients. This report is HR FOCUSED.

Further Reading • Cook, M. (2012). Level of Personality. 3rd Edition. Cambridge: University Press • Goldberg’s Website, with details of papers from 1970-2010!

• http://www.ori.org/Research/scientists/goldbergL.html • Good articles on 16Pf5, full text available on OVID

• Rossier, J., de Stadelhofen, F. M., & Berthoud, S. (2004). The Hierarchical Structures of the NEO PI-R and the 16 PF 5. European Journal of Psychological Assessment, 20(1), 27–38.

• Aluja, Anton, Rossier, Jerme, Garcia, Luis F.,Verardi, Sabrina. (2005).The 16PF5 and the NEO-PI-R in Spanish and Swiss Samples: A Cross-Cultural Comparison. Journal of Individual Differences. 26(2), 53-62.

• (tip – paste title of the article you want and do a ‘title’ search) • Good article:

• Hierarchical Confirmatory Factor Analysis of the Myers-Briggs Type Indicator – available online:

• http://harvey.psyc.vt.edu/Documents/BessHarveySwartzSIOP2003.pdf • Articles on Big 5:

• 162 full-text articles in 2009 on The Big 5 available on OVID if you put 'Big- Five' into a title search - lots to be going on with if you’re interested.. 78