Estimate Project Cost
1/31/2021 Project Statement of Work
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Project Statement of Work
By Adrienne Watt and bpayne
The statement of work (SOW), sometimes called the scope of work, is a definition of a
project’s parameters—factors that define a system and determine its behavior—and
describes the work done within the boundaries of the project, and the work that is outside
the project boundaries.
The SOW is typically a written document that defines what work will be accomplished by
the end of the project—the deliverables of the project. The project scope defines what will
be done, and the project management plan defines how the work will be accomplished.
No template works for all projects. Some projects have a detailed scope of work, and
some have a short summary document. The quality of the scope is measured by the ability
of the project manager and project stakeholders to develop and maintain a common
understanding of the products or services the project will deliver.
The size and detail of the project scope is related to the complexity profile of the project.
A more complex project often requires a more detailed and comprehensive scope
document.
According to the Project Management Institute (2008), the scope statement should
include the following components:
description of the scope
product acceptance criteria
project deliverables
project exclusions
project constraints
project assumptions
Learning Topic
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The scope document is the basis for agreement by all parties. A clear project scope
document is also critical to managing change on a project. Since the project scope reflects
what work will be accomplished on the project, any change in expectations that is not
captured and documented creates an opportunity for confusion.
One of the most common trends in project management is the incremental expansion in
the project scope. This trend is labeled scope creep. Scope creep threatens the success of
a project because the small increases in scope require additional resources that were not
in the plan.
Increasing the scope of the project is a common occurrence, and adjustments are made to
the project budget and schedule to account for these changes. Scope creep occurs when
these changes are not recognized or not managed. The ability of a project manager to
identify potential changes is often related to the quality of the scope documents.
References
Project Management Institute, Inc. (2008). A guide to the project management body of
knowledge (PMBOK guide) (4th ed.). Project Management Institute, Inc.
Licenses and Attributions
Chapter 4: Framework for Project Management
(https://opentextbc.ca/projectmanagement/chapter/chapter-4-framework-for-project-
management-project-management/) by bpayne and Adrienne Watt from Project
Management is available under a Creative Commons Attribution 4.0 International
(https://creativecommons.org/licenses/by/4.0/deed.en) license. © 2014, Adrienne
Watt. UMUC has modified this work and it is available under the original
license. Download this book for free at http://open.bccampus.ca
(http://open.bccampus.ca) .
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