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This document was originally created on 26th May 2009 and was last updated on 22 nd
September 2015. The author of this material is Peter McSweeney and copyright is held by The University of Melbourne
Week 9 Project risk management
“Selecting the right project is business risk. Managing uncertainty to meet the stakeholders’
objectives is project risk.” (Verzuh, p.82)
The focus of the final week is to consider some of the underlying risk management processes
that can be applied toward the management of the project itself; and which the above quote
suggests are not germane to the choice of project. The focus of risk management in the PM
context is to ensure that the envisaged cost, schedule and quality are achieved. Again, a focus
on the triangle! Risk management in the PM sense would seek to:
- identify any risks - assess their significance - manage or respond to them.
Most of the significant risks (constraints) would be picked up in the initial project definition
phase. Given that most projects are defined under conditions of imperfect information and
subject to changing circumstances, it would be expected that the identification, assessment
and response cycle would be repeated throughout the life of the project. The model (Fig. 1) in
Verzuh (1999) suggests that the first pass or iteration picks up the big risks, and the
subsequent iterations identify those that emerge later. Dobie (2007) similarly outlines the risk
management process.
Figure 1 The risk management process (Source Verzuh E (1999) The fast forward MBA in
Project Management, John Wiley, Brisbane, p.81)
Risk Identification
Analyse the project to
identify sources of risk
Response Development
Define the risk,
including the potential
negative impact Assign a probability to
the risk
Develop a strategy to
reduce the possible
damage
New risks
Control
Implement the risk
strategy
Continue to monitor the
project for new risks
New risks
Known risks
Risk management plan
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This document was originally created on 26th May 2009 and was last updated on 22 nd
September 2015. The author of this material is Peter McSweeney and copyright is held by The University of Melbourne
Applying organisational risk management models and defining risk
Most of you will have had experience of using a framework for risk management i.e. risk
identification, assessment, response and management. Risk management systems tend to
incorporate comprehensive risk registers for organisational activities which then drill down
into the management plan associated with each risk.
Project risks can be assessed as part of the broader organisational approach that already exists.
The PMBOK (p.238) defines project risk “as an uncertain event or condition that, if it occurs,
has a positive or negative effect on at least one project objective, such as time, cost, scope, or
quality. ……… A risk may have one or more causes, and if it occurs, one of more impacts.”
Smith and Merritt (2002) use useful terms such as the term risk event drivers as “facts in the
project environment that cause you to believe that the risk event will occur”. And impact
drivers, as “facts if the project environment that cause you to believe that the impact will
occur.” In one sense, their model takes the understanding of risk a little further.
In terms of the PM planning, Dobie (Fig 8.1) suggests where risk maybe managed and by
whom within the PM phases i.e. initiation, planning, delivery and finalisation.
Discussion Topic 1 Provide examples of project risks as defined above. With the
example/s, analyse their causes and effects.
Risk behaviour
Dobie examines the need for attitudes to risk to be as explicit as possible (p.139). There
should also be some alignment between organisational attitudes or responses and those of the
individuals or managers assessing project risks, whether they are threats or opportunities. The
need for this type of alignment can be seen in the example of an organisation that has the
potential to adopt a fast-track schedule for any given project.
The significance of the risk management attitudes at the personal and organisational level is
also highlighted by Dobie (p.137). There are some fundamental questions in this area:
- Is risk encouraged? - To what extent is the organisational attitude to risk articulated? - What mechanisms exist to ensure that decision-making by management is consistent
within acceptable boundaries?
Discussion Topic 2 What might an organisational response be in the situation of ‘fast-track’
project opportunities? Accept the risk, given the opportunity at hand? Or is the tendency
within the organisation to avoid the risk or transfer the risk in some way?
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This document was originally created on 26th May 2009 and was last updated on 22 nd
September 2015. The author of this material is Peter McSweeney and copyright is held by The University of Melbourne
Risk impact
Dobie provides an approach to measuring impact and probability (Fig 8.5). Most risk
assessment models work around these dimensions. Some of the literature in your readings
aligns closely to the PMBOK approach (example Carbone and Tippett, 2004).
There is much literature on this area. I like the quick assessment of overall project risk taken
by Tiwana and Keil (2004) by way of their ‘one-minute risk assessment tool’.
Risk management
The framework provided in Dobie (Ch.8) provides a comprehensive approach to risk
identification and management. The approach in most organisations would be to extend their
own management systems to the context of project risk. Dobie (p.142) places some emphasis
on the issue of high risk projects and suggests that these need to be treated in a proactive
manner.
Risk and the Project Manager
One of the strong messages to come through literature on risk is that organisations need to
heed the ‘lessons learned’ from their own experiences. Some of the literature captures these
in a generic sense e.g. ‘the seeds of project failure’ (Tiwana and Keil, 2004, p.74). Others
focus on specific dimensions to PM. For example, Globerson and Zwikael (2002) examine
the impact of the project manager.
Perhaps this is the appropriate note to conclude the review of risk.
“As the person who is fully accountable for the success of the project as a whole, the project
manager is responsible for overcoming the difficulties encountered in guaranteeing that all
planning processes are properly executed. To resolve the problems, the project manager
should identify the events that have a negative impact on the successful completion of the
project and develop explicit mitigating plans to accommodate them.” (p. 63)
Objectives
Following the readings and discussion, you should be able to:
distinguish business risk from project risk
appreciate the ongoing risk assessment role within project processes
appreciate the difference between risk management associated with the ‘above the line’ and ‘below the line’ activities.
understand the various models for assessing and responding to risk.
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This document was originally created on 26th May 2009 and was last updated on 22 nd
September 2015. The author of this material is Peter McSweeney and copyright is held by The University of Melbourne
References
Carbone, T.A. and Tippett, D.D., (2004), Project risk management using the project risk
FMEA, Engineering management journal, Rolla, Dec., Vol.16:4.
Dobie, C. (2007), A Handbook of Project Management, Allen and Unwin, Sydney. Ch 8.
Globerson, S. and Zwikael., O., (2002), The impact of the project manager on project
management planning processes, Project Management Journal, Sylva, Vol.33:3.
PMBOK, Ch. 9, 10.
Smith, P.G. and Merritt, G.M., (2002), Managing consulting project risk, Consulting to
Management, Sep., Vol.13: 3.
Tiwana, A. and Keil, M., (2004), The one-minute risk assessment tool, Association for
Computing Machinery: Communications of the ACM, New York, Nov., Vol.47:11.
Verzuh, E., (1999), The fast forward MBA in project management, John Wiley, Brisbane,
Ch.5.