HRM 225 Project one_RDA

profileJohnny John
ProjectOneGuidelinesandRubric.html.zip

Project One Guidelines and Rubric.html

HRM 225 Project One Guidelines and Rubric

Competency

In this project, you will demonstrate your mastery of the following competency:

  • Analyze laws, regulations, and policies applicable to various human resource situations
  • Use data to inform risk mitigation

Scenario

Human resource professionals are responsible for responding to and resolving issues that involve employees and management. A key element in resolving issues is identifying the source of the issue and trends that may impact the issue. In this scenario you are an HR analyst in an 800-employee telecom service company. Your company has a varied workforce and runs three shifts each day. The company is approximately eight years old and has a management team with mixed experience.

Your manager, who is the director of Human Resources, recently received a Department of Labor complaint. The complaint claims that employees are not paid properly for overtime in any area of the company and states that employees have brought their concerns to management repeatedly with no resolution. Your manager has asked you to investigate the root cause of the complaint. You know that you will begin your investigation with the payroll department.

Directions

In the first half of this project, you will investigate the complaint that was received by the company. The complaint states that employees have complained about unfair wages. Begin your analysis by reviewing the Employee Job Description located in the Supporting Materials section. Your next step is to determine if the employees should be classified as exempt or nonexempt. Use section two of the FLSA Designation Worksheet to support your classification. Note that the minimum salary was recently changed to $35,568. To access the worksheet, open the link located in the What to Submit section.

You will continue your investigation by analyzing the Timesheet Records document located in the Supporting Materials section to see if the employees were fairly compensated based on your determination of their classification. When you have gathered all necessary information, you will present your findings and recommendations in a risk memo. You will need to summarize your findings and the potential risks for noncompliance with management.

Lastly, you will examine the section of the Project One Employee Handbook Sample found in the Supporting Materials section that addresses overtime compensation for employees. You will analyze the section for gaps related to the employee complaint that you are investigating. You will draft a memo to your manager to document the errors that you found, explain why these errors conflict with laws and regulations, and recommend corrections or revisions to that section of the handbook.

Specifically, you must address the following rubric criteria:

  1. Complaint Investigation: Determine if the employees are exempt or nonexempt utilizing the required worksheet.
  2. Risk Memo:
    1. Present Findings: Explain if employees should be considered exempt or nonexempt.
    2. Employee Pay: Discuss conclusions as to whether the employees are being paid correctly or not. Use examples to support your conclusions.
    3. Investigating Risk: Describe the potential risks to the company if the complaint is not addressed or if there is insufficient data to support the answers.
  3. Handbook Analysis:
    1. Gaps: Analyze the employee handbook to identify gaps related to the employee complaint. In your memo, document the specific handbook error.
    2. Policy Violations: Explain why the current handbook policy conflicts with laws and regulations by providing examples to support your ideas.
  4. Handbook Recommendations: Recommend corrections or revisions to the handbook for addressing the identified error.
  5. Risk Mitigation: Describe the action that the organization can take to mitigate future risk in addition to revising the handbook. Consider existing policies and training approaches and how HR can contribute to this.

What to Submit

To complete this project, you must submit the following:

Payroll Investigation Worksheet: Complete your Fair Labor Standards Act (FLSA) Designation Worksheet. Fill out the worksheet PDF then use the download icon to save your work. Be sure to select the “with your changes” option. Alternatively, you may download the PDF first, fill out the needed information, and then save the PDF. Upload your completed PDF to Brightspace.

Risk Memo Your risk memo should contain the preliminary conclusions of your investigation and should be 3 to 4 paragraphs in length using 12-point Times New Roman font, double spacing, and one-inch margins. Any sources should be cited according to APA style.

Manager Memo The manager memo should contain the results of your handbook analysis, recommendations, and risk mitigation strategies. It should be 1 to 2 pages in length using 12-point Times New Roman font, double spacing, and one-inch margins. Any sources should be cited according to APA style.

Supporting Materials

The following resource(s) may help support your work on the project:

Resource: Employee Job Description – ABC Company Use this sample job description to begin your research into the employee complaint.

Spreadsheet: Timesheets Record Use the sample employee data in this Excel sheet to help determine the validity of the employee complaint.

Resource: Project One Employee Handbook Sample Use this employee handbook sample as a resource for the company’s rules and regulations.

Project One Rubric

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value
Complaint Investigation Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Determines if the employees are exempt or nonexempt utilizing the required worksheet Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing or omitted sections of the worksheet or incorrect conclusions Does not attempt criterion 10
Risk Memo: Present Findings Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Explains if employees should be considered exempt or nonexempt Shows progress toward proficiency, but with errors or omissions; areas for improvement may include incorrect conclusions or missing examples to support conclusions Does not attempt criterion 10
Risk Memo: Employee Pay Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Discusses conclusions as to whether the employees are being paid correctly or not Shows progress toward proficiency, but with errors or omissions; areas for improvement may include incorrect conclusions or missing examples to support conclusions Does not attempt criterion 10
Risk Memo: Investigating Risk Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Describes the potential risks to the company if the complaint is not addressed or if there is insufficient data to support the answers Shows progress toward proficiency, but with errors or omissions; areas for improvement may include cursory explanations Does not attempt criterion 10
Handbook Analysis: Gaps Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Analyzes the employee handbook to identify gaps related to the employee complaint Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing gaps or items that do not relate to the employee complaint Does not attempt criterion 10
Handbook Analysis: Policy Violations Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Explains why the current handbook policy conflicts with laws and regulations by providing examples to support ideas Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing examples or incorrect identification of laws and policies Does not attempt criterion 15
Handbook Recommendation Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Recommends corrections or revisions to the handbook for addressing the identified errors Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing critical elements or cursory recommendations Does not attempt criterion 10
Risk Mitigation Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Describes the action that the organization can take to mitigate future risk in addition to revising the handbook Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing actions that are not related to the handbook revision Does not attempt criterion 15
Articulation of Response Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas 5
Citations and Attributions Uses citations for ideas requiring attribution, with few or no minor errors Uses citations for ideas requiring attribution, with consistent minor errors Uses citations for ideas requiring attribution, with major errors Does not use citations for ideas requiring attribution 5
Total: 100%

course_documents/HRM 225 Employee Job Description – ABC Company(1).docx

SNHU logo

HRM 225 Employee Job Description – ABC Company

Customer Service Representative – Texas

The Opportunity

Customer service representatives (CSRs) at ABC Company answer inbound customer calls in a fast-paced call center environment. CSRs listen, support, and provide solutions to efficiently and effectively assist our customers.

Life at ABC Company

CSRs spend time accepting calls in a fast-paced environment with a high volume of customer calls and inquiries. Our CSRs provide assistance via incoming calls from customers with questions about service offerings while personalizing the experience for each caller. CSRs may provide guidance, confirm services, administer refunds, take payments, place service orders, and analyze account data.

ABC Company is dedicated to the growth and professional development of its workforce. Opportunities for mentoring, training, and internal mobility are regularly available.

What You Will Do

As a customer service representative, you will be responsible for addressing customer inquiries and resolving customer issues pertaining to accounts, services, refunds, and payments. You will provide support for a high volume of inbound calls, enter account updates into information systems, provide refunds to customers, and resolve caller's issues through customer service excellence. In addition, you will coordinate between internal departments and the customer to provide a stellar experience.

Essential Job Functions

· Effectively and accurately engage with customer service inquiries via a multiline telephone system

· Utilize double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines

· Shape the customer experience by efficiently troubleshooting issues

· Manage call lines and work queues within performance guidelines

· Identify customer needs and offer tailored solutions that improve their experiences

· Serve as liaison and coordinator for helping people get assistance with services

· Meet performance goals, which include but are not limited to call volume, accuracy, quality, and attendance

· Demonstrate customer service-oriented behavior

Education

· Successful completion of a high school diploma or GED

Required Experience

· A minimum of two years customer service experience in a call center environment

· A minimum of six months of multiline telephone experience

· A minimum of six months experience entering data in an information system

· A record of providing excellent service

· Evidence of experience in a fast-paced environment with the ability to multitask and adapt to changing priorities

Preferred Experience

· Three or more years of customer service experience in a call center environment

· One or more years of multiline telephone experience

· Proficient in Spanish and Mandarin

Knowledge, Skills, and Abilities

· Must pass the ABC Goal Seal – CSR screening assessment

· Proficient in Microsoft Word and Excel applications

· Ability to type 40 wpm with 90% accuracy

· Ability to work flexible work hours with rotating shifts that may include nights, weekends, and holidays in a 24/7 call center environment

· Excellent verbal and written communication skills

· Ability to demonstrate patience and active listening skills

· Excellent telephone skills and telephone etiquette

· Ability to solve problems in a creative way

· Ability to multitask – type and talk at the same time

· Ability to solve problems and address a customer’s needs with empathy and a positive attitude

image1.png

image2.svg

course_documents/HRM 225 Timesheet Records.xlsx

January

Jan-21
Employee's Full Name Social Security Number Address Birthdate Sex  Race Occupation Type Occupation Workshift Hours worked each day Total hours worked each workweek Hourly Salary Weekly Salary
Fred Weasley XXX-XX-2390 106 Round Rock Avenue, Austin, Texas 78717 11/1/72 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Erik Kilmonger XXX-XX-2946 4729 Smith Street, Houston, Texas 77060 5/28/75 Male Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 14 70 $15.00 $1,050.00
Luke Cage XXX-XX-2293 4352 W. Pleasant Hill Road, Dallas, Texas 75001 5/31/95 Male Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Victor Mancha XXX-XX-6379 90 True Food Island, Dallas, Texas 78006 12/25/55 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Draco Malfoy XXX-XX-8004 103 Lake Travis Lane, Austin, Texas 78717 1/4/85 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 14 70 $15.00 $1,050.00
Steve Rogers XXX-XX-7658 4726 Heights Blvd, Houston, Texas 77060 4/8/65 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 8 40 $15.00 $600.00
Jessica Jones XXX-XX-5956 4349 W. Nature Trail, Dallas, Texas 75001 1/9/87 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 8 40 $15.00 $600.00
Tom Riddle XXX-XX-2222 115 Elm Street, Austin, Texas 78717 8/27/76 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 pm - 7:00 am 8 40 $15.00 $600.00
Johnny Rose XXX-XX-0394 4343 Elm Street, Dallas, Texas 75001 5/31/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 pm - 7:00 am 8 40 $15.00 $600.00
Neville Longbottom XXX-XX-0832 104 Rainey Street, Austin, Texas 78717 1/17/69 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Tony Stark XXX-XX-7676 4727 Pearland Tower, Houston, Texas 77060 5/26/43 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Claire Temple XXX-XX-3991 4350 Book Story Road, Dallas, Texas 75001 4/4/94 Female Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Miles Morales XXX-XX-6909 2722 Lovely Lane, Dallas, Texas 75241 12/24/99 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 10 50 $15.00 $750.00
Sam Wickwikee XXX-XX-9920 4721 West Road, Houston, Texas 77060 4/22/77 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 pm - 8:00 am 15 75 $15.00 $1,125.00
James T. Kirk XXX-XX-0202 4344 Red Bird Lane, Dallas, Texas 75001 1/17/03 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 pm - 8:00 am 8 40 $15.00 $600.00
James Bond XXX-XX-5678 4722 Buckle Lane, Houston, Texas 77060 9/17/90 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 am 8 40 $15.00 $600.00
Montgomery Scott XXX-XX-0202 4345 Pleasant Run Road, Dallas, Texas 75001 11/30/89 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 am 8 40 $15.00 $600.00
George Weasley XXX-XX-4709 105 Pfluegerville Road, Austin, Texas 78717 6/15/71 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 14 70 $15.00 $1,050.00
Natasha Romanoff XXX-XX-9830 4728 Jefferson Street, Houston, Texas 77060 5/27/70 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Danny Rand XXX-XX-9102 4351 W. Pleasant Hill Road, Dallas, Texas 75001 12/12/96 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Anya Corazón XXX-XX-4749 222 Flower Drive, San Antonio, Texas 78006 12/31/97 Female Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Ginny Weasley XXX-XX-2422 107 Hutto Parkway, Austin, Texas 78717 2/7/74 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 8 40 $15.00 $600.00
Bucky Barnes XXX-XX-9820 4730 Hiram Clark Lane, Houston, Texas 77060 5/29/89 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 8 40 $15.00 $600.00
Misty Knight XXX-XX-0392 100 Alama Drive, San Antonio, Texas 78006 9/1/98 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 12 60 $15.00 $900.00
Katniss Everdeen XXX-XX-2946 108 Lago Vista, Austin, Texas 78717 2/8/60 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Princess Leia XXX-XX-1345 4731 Almeda Road, Houston, Texas 77060 6/20/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Peggy Carter XXX-XX-0494 101 Commerce Street, San Antonio, Texas 78006 8/30/67 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Peeta Mellark XXX-XX-9234 109 Jonestown, Austin, Texas 78717 3/10/01 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 8 40 $15.00 $600.00
Padme Amidala XXX-XX-8493 4732 San Felipe, Houston, Texas 77060 6/21/78 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 8 40 $15.00 $600.00
Ada Shelby XXX-XX-0987 102 Victory Lane, San Antonio, Texas 78006 6/13/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 10 50 $15.00 $750.00
Gale Hawthorne XXX-XX-0930 110 Marble Falls, Austin, Texas 78717 3/11/82 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 11 55 $15.00 $825.00
David Rose XXX-XX-1977 4733 Westheimer, Houston, Texas 77060 6/22/66 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 8 40 $15.00 $600.00
Tom Shelby XXX-XX-3698 103 Khan Street, San Antonio, Texas 78006 9/15/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 8 40 $15.00 $600.00
Haymitch Abernathy XXX-XX-4111 111 Manchaca Road, Austin, Texas 78717 3/12/80 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 8 40 $15.00 $600.00
Stevie Budd XXX-XX-1977 4734 Cullen Road, Houston, Texas 77060 6/23/69 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 8 40 $15.00 $600.00
Polly Gray XXX-XX-9876 104 University Drive, San Antonio, Texas 78006 7/4/55 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 12 60 $15.00 $900.00
Harry Potter XXX-XX-1111 100 5th Street, Austin, Texas 78717 1/1/44 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 12 60 $15.00 $900.00
Charles Xavier XXX-XX-9876 4723 Main Street, Houston, Texas 77060 4/5/81 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 8 40 $15.00 $600.00
Nyota Uhura XXX-XX-6859 4346 Anatole Road, Dallas, Texas 75001 12/31/97 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 11 55 $15.00 $825.00
Effie Trinket XXX-XX-3223 112 Circle C #241, Austin, Texas 78717 3/13/80 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Moira Rose XXX-XX-1998 4735 Fondren, Houston, Texas 77060 6/24/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Arthur Shelby XXX-XX-4598 105 Blue Bonnet Drive, San Antonio, Texas 78006 3/9/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Hermione Granger  XXX-XX-1112 101 Lavaca, Austin, Texas 78717 1/2/47 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 8 40 $15.00 $600.00
Jean Grey-Summers XXX-XX-9876 4724 Airline Road, Houston, Texas 77060 4/6/79 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 8 40 $15.00 $600.00
Major Kira XXX-XX-9383 4347 Deep Elum, Dallas, Texas 75001 1/4/87 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 14 70 $15.00 $1,050.00
Caesar Flickerman XXX-XX-9312 113 Liberty Hill Circle, Austin, Texas 78717 9/1/78 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 14 70 $15.00 $1,050.00
Alexis Rose XXX-XX-1998 4736 Tidwell, Houston, Texas 77060 11/17/17 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 8 40 $15.00 $600.00
Lizzy Stark XXX-XX-9874 106 Hill Country Drive, San Antonio, Texas 78006 11/20/97 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 8 40 $15.00 $600.00
Ron Weasley XXX-XX-9311 102 Capitol Road, Austin, Texas 78717 1/3/59 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 11 55 $15.00 $825.00
Hank McCoy XXX-XX-7654 4725 Mangum Road, Houston, Texas 77060 4/6/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 12 60 $15.00 $900.00
Finn Shelby XXX-XX-5049 4348 Euless Drive, Dallas, Texas 75001 2/14/56 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 12 60 $15.00 $900.00
President Snow XXX-XX-8430 114 Cedar Park Allergy Street, Austin, Texas 78717 4/20/77 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  8 40 $15.00 $600.00
Ronnie Lee XXX-XX-7567 4737 Palm Villas, Houston, Texas 77060 7/4/00 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  11 55 $15.00 $825.00
John Shelby XXX-XX-4949 107 Alama Drive, San Antonio, Texas 78006 12/4/98 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  8 40 $15.00 $600.00
José Mendez XXX-XX-7890 2205 Simpson Stuart Road, Dallas, Texas 75241 11/22/00 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  11 40 $15.00 $600.00

February

Feb-21
Employee's Full Name Social Security Number Address Birthdate Sex  Race Occupation Type Occupation Workshift Hours worked each day Total hours worked each workweek Hourly Salary Weekly Salary
Fred Weasley XXX-XX-2390 106 Round Rock Avenue, Austin, Texas 78717 11/1/72 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Erik Kilmonger XXX-XX-2946 4729 Smith Street, Houston, Texas 77060 5/28/75 Male Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 11 55 $15.00 $825.00
Luke Cage XXX-XX-2293 4352 W. Pleasant Hill Road, Dallas, Texas 75001 5/31/95 Male Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Victor Mancha XXX-XX-6379 90 True Food Island, Dallas, Texas 78006 12/25/55 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Draco Malfoy XXX-XX-8004 103 Lake Travis Lane, Austin, Texas 78717 1/4/85 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 10 50 $15.00 $750.00
Steve Rogers XXX-XX-7658 4726 Heights Blvd, Houston, Texas 77060 4/8/65 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 8 40 $15.00 $600.00
Jessica Jones XXX-XX-5956 4349 W. Nature Trail, Dallas, Texas 75001 1/9/87 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 8 40 $15.00 $600.00
Tom Riddle XXX-XX-2222 115 Elm Street, Austin, Texas 78717 8/27/76 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 pm - 7:00 am 8 40 $15.00 $600.00
Johnny Rose XXX-XX-0394 4343 Elm Street, Dallas, Texas 75001 5/31/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 pm - 7:00 am 8 40 $15.00 $600.00
Neville Longbottom XXX-XX-0832 104 Rainey Street, Austin, Texas 78717 1/17/69 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Tony Stark XXX-XX-7676 4727 Pearland Tower, Houston, Texas 77060 5/26/43 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Claire Temple XXX-XX-3991 4350 Book Story Road, Dallas, Texas 75001 4/4/94 Female Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Miles Morales XXX-XX-6909 2722 Lovely Lane, Dallas, Texas 75241 12/24/99 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 12 60 $15.00 $900.00
Sam Wickwikee XXX-XX-9920 4721 West Road, Houston, Texas 77060 4/22/77 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 pm - 8:00 am 17 85 $15.00 $1,275.00
James T. Kirk XXX-XX-0202 4344 Red Bird Lane, Dallas, Texas 75001 1/17/03 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 pm - 8:00 am 8 40 $15.00 $600.00
James Bond XXX-XX-5678 4722 Buckle Lane, Houston, Texas 77060 9/17/90 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 am 8 40 $15.00 $600.00
Montgomery Scott XXX-XX-0202 4345 Pleasant Run Road, Dallas, Texas 75001 11/30/89 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 am 8 40 $15.00 $600.00
George Weasley XXX-XX-4709 105 Pfluegerville Road, Austin, Texas 78717 6/15/71 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 15 75 $15.00 $1,125.00
Natasha Romanoff XXX-XX-9830 4728 Jefferson Street, Houston, Texas 77060 5/27/70 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Danny Rand XXX-XX-9102 4351 W. Pleasant Hill Road, Dallas, Texas 75001 12/12/96 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Anya Corazón XXX-XX-4749 222 Flower Drive, San Antonio, Texas 78006 12/31/97 Female Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Ginny Weasley XXX-XX-2422 107 Hutto Parkway, Austin, Texas 78717 2/7/74 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 8 40 $15.00 $600.00
Bucky Barnes XXX-XX-9820 4730 Hiram Clark Lane, Houston, Texas 77060 5/29/89 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 8 40 $15.00 $600.00
Misty Knight XXX-XX-0392 100 Alama Drive, San Antonio, Texas 78006 9/1/98 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 13 65 $15.00 $975.00
Katniss Everdeen XXX-XX-2946 108 Lago Vista, Austin, Texas 78717 2/8/60 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Princess Leia XXX-XX-1345 4731 Almeda Road, Houston, Texas 77060 6/20/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Peggy Carter XXX-XX-0494 101 Commerce Street, San Antonio, Texas 78006 8/30/67 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Peeta Mellark XXX-XX-9234 109 Jonestown, Austin, Texas 78717 3/10/01 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 8 40 $15.00 $600.00
Padme Amidala XXX-XX-8493 4732 San Felipe, Houston, Texas 77060 6/21/78 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 8 40 $15.00 $600.00
Ada Shelby XXX-XX-0987 102 Victory Lane, San Antonio, Texas 78006 6/13/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 11 55 $15.00 $825.00
Gale Hawthorne XXX-XX-0930 110 Marble Falls, Austin, Texas 78717 3/11/82 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 10 50 $15.00 $750.00
David Rose XXX-XX-1977 4733 Westheimer, Houston, Texas 77060 6/22/66 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 8 40 $15.00 $600.00
Tom Shelby XXX-XX-3698 103 Khan Street, San Antonio, Texas 78006 9/15/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 8 40 $15.00 $600.00
Haymitch Abernathy XXX-XX-4111 111 Manchaca Road, Austin, Texas 78717 3/12/80 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 8 40 $15.00 $600.00
Stevie Budd XXX-XX-1977 4734 Cullen Road, Houston, Texas 77060 6/23/69 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 8 40 $15.00 $600.00
Polly Gray XXX-XX-9876 104 University Drive, San Antonio, Texas 78006 7/4/55 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 11 55 $15.00 $825.00
Harry Potter XXX-XX-1111 100 5th Street, Austin, Texas 78717 1/1/44 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 10 50 $15.00 $750.00
Charles Xavier XXX-XX-9876 4723 Main Street, Houston, Texas 77060 4/5/81 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 8 40 $15.00 $600.00
Nyota Uhura XXX-XX-6859 4346 Anatole Road, Dallas, Texas 75001 12/31/97 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 10 50 $15.00 $750.00
Effie Trinket XXX-XX-3223 112 Circle C #241, Austin, Texas 78717 3/13/80 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Moira Rose XXX-XX-1998 4735 Fondren, Houston, Texas 77060 6/24/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Arthur Shelby XXX-XX-4598 105 Blue Bonnet Drive, San Antonio, Texas 78006 3/9/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Hermione Granger  XXX-XX-1112 101 Lavaca, Austin, Texas 78717 1/2/47 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 8 40 $15.00 $600.00
Jean Grey-Summers XXX-XX-9876 4724 Airline Road, Houston, Texas 77060 4/6/79 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 8 40 $15.00 $600.00
Major Kira XXX-XX-9383 4347 Deep Elum, Dallas, Texas 75001 1/4/87 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 12 60 $15.00 $900.00
Caesar Flickerman XXX-XX-9312 113 Liberty Hill Circle, Austin, Texas 78717 9/1/78 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 10 50 $15.00 $750.00
Alexis Rose XXX-XX-1998 4736 Tidwell, Houston, Texas 77060 11/17/17 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 8 40 $15.00 $600.00
Lizzy Stark XXX-XX-9874 106 Hill Country Drive, San Antonio, Texas 78006 11/20/97 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 8 40 $15.00 $600.00
Ron Weasley XXX-XX-9311 102 Capitol Road, Austin, Texas 78717 1/3/59 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 10 50 $15.00 $750.00
Hank McCoy XXX-XX-7654 4725 Mangum Road, Houston, Texas 77060 4/6/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 13 65 $15.00 $975.00
Finn Shelby XXX-XX-5049 4348 Euless Drive, Dallas, Texas 75001 2/14/56 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 11 55 $15.00 $825.00
President Snow XXX-XX-8430 114 Cedar Park Allergy Street, Austin, Texas 78717 4/20/77 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  8 40 $15.00 $600.00
Ronnie Lee XXX-XX-7567 4737 Palm Villas, Houston, Texas 77060 7/4/00 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  10 50 $15.00 $750.00
John Shelby XXX-XX-4949 107 Alama Drive, San Antonio, Texas 78006 12/4/98 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  8 40 $15.00 $600.00
José Mendez XXX-XX-7890 2205 Simpson Stuart Road, Dallas, Texas 75241 11/22/00 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  10 40 $15.00 $600.00

March

Mar-21
Employee's Full Name Social Security Number Address Birthdate Sex  Race Occupation Type Occupation Workshift Hours worked each day Total hours worked each workweek Hourly Salary Weekly Salary
Fred Weasley XXX-XX-2390 106 Round Rock Avenue, Austin, Texas 78717 11/1/72 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Erik Kilmonger XXX-XX-2946 4729 Smith Street, Houston, Texas 77060 5/28/75 Male Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 10 50 $15.00 $750.00
Luke Cage XXX-XX-2293 4352 W. Pleasant Hill Road, Dallas, Texas 75001 5/31/95 Male Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Victor Mancha XXX-XX-6379 90 True Food Island, Dallas, Texas 78006 12/25/55 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 1:00 pm - 10:00 pm 8 40 $15.00 $600.00
Draco Malfoy XXX-XX-8004 103 Lake Travis Lane, Austin, Texas 78717 1/4/85 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 11 55 $15.00 $825.00
Steve Rogers XXX-XX-7658 4726 Heights Blvd, Houston, Texas 77060 4/8/65 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 8 40 $15.00 $600.00
Jessica Jones XXX-XX-5956 4349 W. Nature Trail, Dallas, Texas 75001 1/9/87 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 am - 7:00 pm 8 40 $15.00 $600.00
Tom Riddle XXX-XX-2222 115 Elm Street, Austin, Texas 78717 8/27/76 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 pm - 7:00 am 8 40 $15.00 $600.00
Johnny Rose XXX-XX-0394 4343 Elm Street, Dallas, Texas 75001 5/31/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 10:00 pm - 7:00 am 8 40 $15.00 $600.00
Neville Longbottom XXX-XX-0832 104 Rainey Street, Austin, Texas 78717 1/17/69 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Tony Stark XXX-XX-7676 4727 Pearland Tower, Houston, Texas 77060 5/26/43 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Claire Temple XXX-XX-3991 4350 Book Story Road, Dallas, Texas 75001 4/4/94 Female Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 8 40 $15.00 $600.00
Miles Morales XXX-XX-6909 2722 Lovely Lane, Dallas, Texas 75241 12/24/99 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 11:00 am - 8:00 pm 10 50 $15.00 $750.00
Sam Wickwikee XXX-XX-9920 4721 West Road, Houston, Texas 77060 4/22/77 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 pm - 8:00 am 11 55 $15.00 $825.00
James T. Kirk XXX-XX-0202 4344 Red Bird Lane, Dallas, Texas 75001 1/17/03 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 11:00 pm - 8:00 am 8 40 $15.00 $600.00
James Bond XXX-XX-5678 4722 Buckle Lane, Houston, Texas 77060 9/17/90 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 am 8 40 $15.00 $600.00
Montgomery Scott XXX-XX-0202 4345 Pleasant Run Road, Dallas, Texas 75001 11/30/89 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 am 8 40 $15.00 $600.00
George Weasley XXX-XX-4709 105 Pfluegerville Road, Austin, Texas 78717 6/15/71 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 12 60 $15.00 $900.00
Natasha Romanoff XXX-XX-9830 4728 Jefferson Street, Houston, Texas 77060 5/27/70 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Danny Rand XXX-XX-9102 4351 W. Pleasant Hill Road, Dallas, Texas 75001 12/12/96 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Anya Corazón XXX-XX-4749 222 Flower Drive, San Antonio, Texas 78006 12/31/97 Female Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 12:00 pm - 9:00 pm 8 40 $15.00 $600.00
Ginny Weasley XXX-XX-2422 107 Hutto Parkway, Austin, Texas 78717 2/7/74 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 8 40 $15.00 $600.00
Bucky Barnes XXX-XX-9820 4730 Hiram Clark Lane, Houston, Texas 77060 5/29/89 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 8 40 $15.00 $600.00
Misty Knight XXX-XX-0392 100 Alama Drive, San Antonio, Texas 78006 9/1/98 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 2:00 pm - 11:00 pm 13 65 $15.00 $975.00
Katniss Everdeen XXX-XX-2946 108 Lago Vista, Austin, Texas 78717 2/8/60 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Princess Leia XXX-XX-1345 4731 Almeda Road, Houston, Texas 77060 6/20/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Peggy Carter XXX-XX-0494 101 Commerce Street, San Antonio, Texas 78006 8/30/67 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 3:00 pm - 12:00 am 8 40 $15.00 $600.00
Peeta Mellark XXX-XX-9234 109 Jonestown, Austin, Texas 78717 3/10/01 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 8 40 $15.00 $600.00
Padme Amidala XXX-XX-8493 4732 San Felipe, Houston, Texas 77060 6/21/78 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 8 40 $15.00 $600.00
Ada Shelby XXX-XX-0987 102 Victory Lane, San Antonio, Texas 78006 6/13/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 4:00 pm - 1:00 am 12 60 $15.00 $900.00
Gale Hawthorne XXX-XX-0930 110 Marble Falls, Austin, Texas 78717 3/11/82 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 10 50 $15.00 $750.00
David Rose XXX-XX-1977 4733 Westheimer, Houston, Texas 77060 6/22/66 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 8 40 $15.00 $600.00
Tom Shelby XXX-XX-3698 103 Khan Street, San Antonio, Texas 78006 9/15/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 5:00 pm - 2:00 am 8 40 $15.00 $600.00
Haymitch Abernathy XXX-XX-4111 111 Manchaca Road, Austin, Texas 78717 3/12/80 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 8 40 $15.00 $600.00
Stevie Budd XXX-XX-1977 4734 Cullen Road, Houston, Texas 77060 6/23/69 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 8 40 $15.00 $600.00
Polly Gray XXX-XX-9876 104 University Drive, San Antonio, Texas 78006 7/4/55 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 6:00 pm - 3:00 am 11 55 $15.00 $825.00
Harry Potter XXX-XX-1111 100 5th Street, Austin, Texas 78717 1/1/44 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 12 60 $15.00 $900.00
Charles Xavier XXX-XX-9876 4723 Main Street, Houston, Texas 77060 4/5/81 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 8 40 $15.00 $600.00
Nyota Uhura XXX-XX-6859 4346 Anatole Road, Dallas, Texas 75001 12/31/97 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 am - 4:00 pm 10 50 $15.00 $750.00
Effie Trinket XXX-XX-3223 112 Circle C #241, Austin, Texas 78717 3/13/80 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Moira Rose XXX-XX-1998 4735 Fondren, Houston, Texas 77060 6/24/01 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Arthur Shelby XXX-XX-4598 105 Blue Bonnet Drive, San Antonio, Texas 78006 3/9/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 7:00 pm - 4:00 am 8 40 $15.00 $600.00
Hermione Granger  XXX-XX-1112 101 Lavaca, Austin, Texas 78717 1/2/47 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 8 40 $15.00 $600.00
Jean Grey-Summers XXX-XX-9876 4724 Airline Road, Houston, Texas 77060 4/6/79 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 8 40 $15.00 $600.00
Major Kira XXX-XX-9383 4347 Deep Elum, Dallas, Texas 75001 1/4/87 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 am - 5:00 pm 10 50 $15.00 $750.00
Caesar Flickerman XXX-XX-9312 113 Liberty Hill Circle, Austin, Texas 78717 9/1/78 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 12 60 $15.00 $900.00
Alexis Rose XXX-XX-1998 4736 Tidwell, Houston, Texas 77060 11/17/17 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 8 40 $15.00 $600.00
Lizzy Stark XXX-XX-9874 106 Hill Country Drive, San Antonio, Texas 78006 11/20/97 Female White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 8:00 pm - 5:00 am 8 40 $15.00 $600.00
Ron Weasley XXX-XX-9311 102 Capitol Road, Austin, Texas 78717 1/3/59 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 10 50 $15.00 $750.00
Hank McCoy XXX-XX-7654 4725 Mangum Road, Houston, Texas 77060 4/6/99 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 13 65 $15.00 $975.00
Finn Shelby XXX-XX-5049 4348 Euless Drive, Dallas, Texas 75001 2/14/56 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 am - 6:00 pm 12 60 $15.00 $900.00
President Snow XXX-XX-8430 114 Cedar Park Allergy Street, Austin, Texas 78717 4/20/77 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  8 40 $15.00 $600.00
Ronnie Lee XXX-XX-7567 4737 Palm Villas, Houston, Texas 77060 7/4/00 Female Black or African American (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  11 55 $15.00 $825.00
John Shelby XXX-XX-4949 107 Alama Drive, San Antonio, Texas 78006 12/4/98 Male White (not Hispanic or Latino) Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  8 40 $15.00 $600.00
José Mendez XXX-XX-7890 2205 Simpson Stuart Road, Dallas, Texas 75241 11/22/00 Male Hispanic or Latino Administrative (non-supervisory) Customer Service Representative 9:00 pm - 6:00 am  12 40 $15.00 $600.00

course_documents/HRM 225 Project One Employee Handbook Sample.docx

ABC Employee Handbook

Adopted May 1, 2018

HRM 225 Project One Employee Handbook Sample

Section 4.1 – Employee Classifications

It is the intent of ABC Company to provide definitions of employment classifications so that employees understand their employment status and benefits eligibility. These classifications do not guarantee employment for any specified period of time. The right to terminate the employment relationship at will at any time is retained by both the employee and ABC Company.

All employees are designated as either nonexempt or exempt under state and federal wage and hour laws:

· Nonexempt employees are employees whose work is not covered by the Fair Labor Standards Act (FLSA). They are exempt from the law's requirements concerning minimum wage and overtime.

· Exempt employees are generally executives, managers, professionals, administrative or outside sales staff who are not exempt from the minimum wage and overtime provisions of the FLSA. Exempt employees hold jobs that meet the standards and criteria established under the FLSA by the U.S. Department of Labor.

ABC Company has established the following categories for both nonexempt and exempt employees:

· Regular full-time employees are not in a temporary status and are regularly scheduled to work the company's full-time schedule. Generally, they are eligible for the full benefits package, subject to the terms, conditions, and limitations of each benefit program.

· Regular part-time employees are not in a temporary status and are regularly scheduled to work less than the full-time schedule but at least 23 hours each week. Regular part-time employees are eligible for some of the benefits offered by the company, subject to the terms, conditions, and limitations of each benefit program.

Page 39