HRM 225 Project one_RDA
Project One Guidelines and Rubric.html
HRM 225 Project One Guidelines and Rubric
Competency
In this project, you will demonstrate your mastery of the following competency:
- Analyze laws, regulations, and policies applicable to various human resource situations
- Use data to inform risk mitigation
Scenario
Human resource professionals are responsible for responding to and resolving issues that involve employees and management. A key element in resolving issues is identifying the source of the issue and trends that may impact the issue. In this scenario you are an HR analyst in an 800-employee telecom service company. Your company has a varied workforce and runs three shifts each day. The company is approximately eight years old and has a management team with mixed experience.
Your manager, who is the director of Human Resources, recently received a Department of Labor complaint. The complaint claims that employees are not paid properly for overtime in any area of the company and states that employees have brought their concerns to management repeatedly with no resolution. Your manager has asked you to investigate the root cause of the complaint. You know that you will begin your investigation with the payroll department.
Directions
In the first half of this project, you will investigate the complaint that was received by the company. The complaint states that employees have complained about unfair wages. Begin your analysis by reviewing the Employee Job Description located in the Supporting Materials section. Your next step is to determine if the employees should be classified as exempt or nonexempt. Use section two of the FLSA Designation Worksheet to support your classification. Note that the minimum salary was recently changed to $35,568. To access the worksheet, open the link located in the What to Submit section.
You will continue your investigation by analyzing the Timesheet Records document located in the Supporting Materials section to see if the employees were fairly compensated based on your determination of their classification. When you have gathered all necessary information, you will present your findings and recommendations in a risk memo. You will need to summarize your findings and the potential risks for noncompliance with management.
Lastly, you will examine the section of the Project One Employee Handbook Sample found in the Supporting Materials section that addresses overtime compensation for employees. You will analyze the section for gaps related to the employee complaint that you are investigating. You will draft a memo to your manager to document the errors that you found, explain why these errors conflict with laws and regulations, and recommend corrections or revisions to that section of the handbook.
Specifically, you must address the following rubric criteria:
- Complaint Investigation: Determine if the employees are exempt or nonexempt utilizing the required worksheet.
- Risk Memo:
- Present Findings: Explain if employees should be considered exempt or nonexempt.
- Employee Pay: Discuss conclusions as to whether the employees are being paid correctly or not. Use examples to support your conclusions.
- Investigating Risk: Describe the potential risks to the company if the complaint is not addressed or if there is insufficient data to support the answers.
- Handbook Analysis:
- Gaps: Analyze the employee handbook to identify gaps related to the employee complaint. In your memo, document the specific handbook error.
- Policy Violations: Explain why the current handbook policy conflicts with laws and regulations by providing examples to support your ideas.
- Handbook Recommendations: Recommend corrections or revisions to the handbook for addressing the identified error.
- Risk Mitigation: Describe the action that the organization can take to mitigate future risk in addition to revising the handbook. Consider existing policies and training approaches and how HR can contribute to this.
What to Submit
To complete this project, you must submit the following:
Payroll Investigation Worksheet: Complete your Fair Labor Standards Act (FLSA) Designation Worksheet. Fill out the worksheet PDF then use the download icon to save your work. Be sure to select the “with your changes” option. Alternatively, you may download the PDF first, fill out the needed information, and then save the PDF. Upload your completed PDF to Brightspace.
Risk Memo Your risk memo should contain the preliminary conclusions of your investigation and should be 3 to 4 paragraphs in length using 12-point Times New Roman font, double spacing, and one-inch margins. Any sources should be cited according to APA style.
Manager Memo The manager memo should contain the results of your handbook analysis, recommendations, and risk mitigation strategies. It should be 1 to 2 pages in length using 12-point Times New Roman font, double spacing, and one-inch margins. Any sources should be cited according to APA style.
Supporting Materials
The following resource(s) may help support your work on the project:
Resource: Employee Job Description – ABC Company Use this sample job description to begin your research into the employee complaint.
Spreadsheet: Timesheets Record Use the sample employee data in this Excel sheet to help determine the validity of the employee complaint.
Resource: Project One Employee Handbook Sample Use this employee handbook sample as a resource for the company’s rules and regulations.
Project One Rubric
| Criteria | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
|---|---|---|---|---|---|
| Complaint Investigation | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Determines if the employees are exempt or nonexempt utilizing the required worksheet | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing or omitted sections of the worksheet or incorrect conclusions | Does not attempt criterion | 10 |
| Risk Memo: Present Findings | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Explains if employees should be considered exempt or nonexempt | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include incorrect conclusions or missing examples to support conclusions | Does not attempt criterion | 10 |
| Risk Memo: Employee Pay | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Discusses conclusions as to whether the employees are being paid correctly or not | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include incorrect conclusions or missing examples to support conclusions | Does not attempt criterion | 10 |
| Risk Memo: Investigating Risk | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Describes the potential risks to the company if the complaint is not addressed or if there is insufficient data to support the answers | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include cursory explanations | Does not attempt criterion | 10 |
| Handbook Analysis: Gaps | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Analyzes the employee handbook to identify gaps related to the employee complaint | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing gaps or items that do not relate to the employee complaint | Does not attempt criterion | 10 |
| Handbook Analysis: Policy Violations | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Explains why the current handbook policy conflicts with laws and regulations by providing examples to support ideas | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing examples or incorrect identification of laws and policies | Does not attempt criterion | 15 |
| Handbook Recommendation | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends corrections or revisions to the handbook for addressing the identified errors | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing critical elements or cursory recommendations | Does not attempt criterion | 10 |
| Risk Mitigation | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Describes the action that the organization can take to mitigate future risk in addition to revising the handbook | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include missing actions that are not related to the handbook revision | Does not attempt criterion | 15 |
| Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
| Citations and Attributions | Uses citations for ideas requiring attribution, with few or no minor errors | Uses citations for ideas requiring attribution, with consistent minor errors | Uses citations for ideas requiring attribution, with major errors | Does not use citations for ideas requiring attribution | 5 |
| Total: | 100% |
course_documents/HRM 225 Employee Job Description – ABC Company(1).docx
HRM 225 Employee Job Description – ABC Company
Customer Service Representative – Texas
The Opportunity
Customer service representatives (CSRs) at ABC Company answer inbound customer calls in a fast-paced call center environment. CSRs listen, support, and provide solutions to efficiently and effectively assist our customers.
Life at ABC Company
CSRs spend time accepting calls in a fast-paced environment with a high volume of customer calls and inquiries. Our CSRs provide assistance via incoming calls from customers with questions about service offerings while personalizing the experience for each caller. CSRs may provide guidance, confirm services, administer refunds, take payments, place service orders, and analyze account data.
ABC Company is dedicated to the growth and professional development of its workforce. Opportunities for mentoring, training, and internal mobility are regularly available.
What You Will Do
As a customer service representative, you will be responsible for addressing customer inquiries and resolving customer issues pertaining to accounts, services, refunds, and payments. You will provide support for a high volume of inbound calls, enter account updates into information systems, provide refunds to customers, and resolve caller's issues through customer service excellence. In addition, you will coordinate between internal departments and the customer to provide a stellar experience.
Essential Job Functions
· Effectively and accurately engage with customer service inquiries via a multiline telephone system
· Utilize double monitors for data entry, phone etiquette, and use of resources while maintaining proper guidelines
· Shape the customer experience by efficiently troubleshooting issues
· Manage call lines and work queues within performance guidelines
· Identify customer needs and offer tailored solutions that improve their experiences
· Serve as liaison and coordinator for helping people get assistance with services
· Meet performance goals, which include but are not limited to call volume, accuracy, quality, and attendance
· Demonstrate customer service-oriented behavior
Education
· Successful completion of a high school diploma or GED
Required Experience
· A minimum of two years customer service experience in a call center environment
· A minimum of six months of multiline telephone experience
· A minimum of six months experience entering data in an information system
· A record of providing excellent service
· Evidence of experience in a fast-paced environment with the ability to multitask and adapt to changing priorities
Preferred Experience
· Three or more years of customer service experience in a call center environment
· One or more years of multiline telephone experience
· Proficient in Spanish and Mandarin
Knowledge, Skills, and Abilities
· Must pass the ABC Goal Seal – CSR screening assessment
· Proficient in Microsoft Word and Excel applications
· Ability to type 40 wpm with 90% accuracy
· Ability to work flexible work hours with rotating shifts that may include nights, weekends, and holidays in a 24/7 call center environment
· Excellent verbal and written communication skills
· Ability to demonstrate patience and active listening skills
· Excellent telephone skills and telephone etiquette
· Ability to solve problems in a creative way
· Ability to multitask – type and talk at the same time
· Ability to solve problems and address a customer’s needs with empathy and a positive attitude
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course_documents/HRM 225 Timesheet Records.xlsx
January
| Jan-21 | ||||||||||||
| Employee's Full Name | Social Security Number | Address | Birthdate | Sex | Race | Occupation Type | Occupation | Workshift | Hours worked each day | Total hours worked each workweek | Hourly Salary | Weekly Salary |
| Fred Weasley | XXX-XX-2390 | 106 Round Rock Avenue, Austin, Texas 78717 | 11/1/72 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Erik Kilmonger | XXX-XX-2946 | 4729 Smith Street, Houston, Texas 77060 | 5/28/75 | Male | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 14 | 70 | $15.00 | $1,050.00 |
| Luke Cage | XXX-XX-2293 | 4352 W. Pleasant Hill Road, Dallas, Texas 75001 | 5/31/95 | Male | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Victor Mancha | XXX-XX-6379 | 90 True Food Island, Dallas, Texas 78006 | 12/25/55 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Draco Malfoy | XXX-XX-8004 | 103 Lake Travis Lane, Austin, Texas 78717 | 1/4/85 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 14 | 70 | $15.00 | $1,050.00 |
| Steve Rogers | XXX-XX-7658 | 4726 Heights Blvd, Houston, Texas 77060 | 4/8/65 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 8 | 40 | $15.00 | $600.00 |
| Jessica Jones | XXX-XX-5956 | 4349 W. Nature Trail, Dallas, Texas 75001 | 1/9/87 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 8 | 40 | $15.00 | $600.00 |
| Tom Riddle | XXX-XX-2222 | 115 Elm Street, Austin, Texas 78717 | 8/27/76 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 pm - 7:00 am | 8 | 40 | $15.00 | $600.00 |
| Johnny Rose | XXX-XX-0394 | 4343 Elm Street, Dallas, Texas 75001 | 5/31/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 pm - 7:00 am | 8 | 40 | $15.00 | $600.00 |
| Neville Longbottom | XXX-XX-0832 | 104 Rainey Street, Austin, Texas 78717 | 1/17/69 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Tony Stark | XXX-XX-7676 | 4727 Pearland Tower, Houston, Texas 77060 | 5/26/43 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Claire Temple | XXX-XX-3991 | 4350 Book Story Road, Dallas, Texas 75001 | 4/4/94 | Female | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Miles Morales | XXX-XX-6909 | 2722 Lovely Lane, Dallas, Texas 75241 | 12/24/99 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 10 | 50 | $15.00 | $750.00 |
| Sam Wickwikee | XXX-XX-9920 | 4721 West Road, Houston, Texas 77060 | 4/22/77 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 pm - 8:00 am | 15 | 75 | $15.00 | $1,125.00 |
| James T. Kirk | XXX-XX-0202 | 4344 Red Bird Lane, Dallas, Texas 75001 | 1/17/03 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 pm - 8:00 am | 8 | 40 | $15.00 | $600.00 |
| James Bond | XXX-XX-5678 | 4722 Buckle Lane, Houston, Texas 77060 | 9/17/90 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 am | 8 | 40 | $15.00 | $600.00 |
| Montgomery Scott | XXX-XX-0202 | 4345 Pleasant Run Road, Dallas, Texas 75001 | 11/30/89 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 am | 8 | 40 | $15.00 | $600.00 |
| George Weasley | XXX-XX-4709 | 105 Pfluegerville Road, Austin, Texas 78717 | 6/15/71 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 14 | 70 | $15.00 | $1,050.00 |
| Natasha Romanoff | XXX-XX-9830 | 4728 Jefferson Street, Houston, Texas 77060 | 5/27/70 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Danny Rand | XXX-XX-9102 | 4351 W. Pleasant Hill Road, Dallas, Texas 75001 | 12/12/96 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Anya Corazón | XXX-XX-4749 | 222 Flower Drive, San Antonio, Texas 78006 | 12/31/97 | Female | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Ginny Weasley | XXX-XX-2422 | 107 Hutto Parkway, Austin, Texas 78717 | 2/7/74 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 8 | 40 | $15.00 | $600.00 |
| Bucky Barnes | XXX-XX-9820 | 4730 Hiram Clark Lane, Houston, Texas 77060 | 5/29/89 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 8 | 40 | $15.00 | $600.00 |
| Misty Knight | XXX-XX-0392 | 100 Alama Drive, San Antonio, Texas 78006 | 9/1/98 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 12 | 60 | $15.00 | $900.00 |
| Katniss Everdeen | XXX-XX-2946 | 108 Lago Vista, Austin, Texas 78717 | 2/8/60 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Princess Leia | XXX-XX-1345 | 4731 Almeda Road, Houston, Texas 77060 | 6/20/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Peggy Carter | XXX-XX-0494 | 101 Commerce Street, San Antonio, Texas 78006 | 8/30/67 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Peeta Mellark | XXX-XX-9234 | 109 Jonestown, Austin, Texas 78717 | 3/10/01 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 8 | 40 | $15.00 | $600.00 |
| Padme Amidala | XXX-XX-8493 | 4732 San Felipe, Houston, Texas 77060 | 6/21/78 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 8 | 40 | $15.00 | $600.00 |
| Ada Shelby | XXX-XX-0987 | 102 Victory Lane, San Antonio, Texas 78006 | 6/13/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 10 | 50 | $15.00 | $750.00 |
| Gale Hawthorne | XXX-XX-0930 | 110 Marble Falls, Austin, Texas 78717 | 3/11/82 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 11 | 55 | $15.00 | $825.00 |
| David Rose | XXX-XX-1977 | 4733 Westheimer, Houston, Texas 77060 | 6/22/66 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 8 | 40 | $15.00 | $600.00 |
| Tom Shelby | XXX-XX-3698 | 103 Khan Street, San Antonio, Texas 78006 | 9/15/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 8 | 40 | $15.00 | $600.00 |
| Haymitch Abernathy | XXX-XX-4111 | 111 Manchaca Road, Austin, Texas 78717 | 3/12/80 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 8 | 40 | $15.00 | $600.00 |
| Stevie Budd | XXX-XX-1977 | 4734 Cullen Road, Houston, Texas 77060 | 6/23/69 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 8 | 40 | $15.00 | $600.00 |
| Polly Gray | XXX-XX-9876 | 104 University Drive, San Antonio, Texas 78006 | 7/4/55 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 12 | 60 | $15.00 | $900.00 |
| Harry Potter | XXX-XX-1111 | 100 5th Street, Austin, Texas 78717 | 1/1/44 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 12 | 60 | $15.00 | $900.00 |
| Charles Xavier | XXX-XX-9876 | 4723 Main Street, Houston, Texas 77060 | 4/5/81 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 8 | 40 | $15.00 | $600.00 |
| Nyota Uhura | XXX-XX-6859 | 4346 Anatole Road, Dallas, Texas 75001 | 12/31/97 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 11 | 55 | $15.00 | $825.00 |
| Effie Trinket | XXX-XX-3223 | 112 Circle C #241, Austin, Texas 78717 | 3/13/80 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Moira Rose | XXX-XX-1998 | 4735 Fondren, Houston, Texas 77060 | 6/24/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Arthur Shelby | XXX-XX-4598 | 105 Blue Bonnet Drive, San Antonio, Texas 78006 | 3/9/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Hermione Granger | XXX-XX-1112 | 101 Lavaca, Austin, Texas 78717 | 1/2/47 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 8 | 40 | $15.00 | $600.00 |
| Jean Grey-Summers | XXX-XX-9876 | 4724 Airline Road, Houston, Texas 77060 | 4/6/79 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 8 | 40 | $15.00 | $600.00 |
| Major Kira | XXX-XX-9383 | 4347 Deep Elum, Dallas, Texas 75001 | 1/4/87 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 14 | 70 | $15.00 | $1,050.00 |
| Caesar Flickerman | XXX-XX-9312 | 113 Liberty Hill Circle, Austin, Texas 78717 | 9/1/78 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 14 | 70 | $15.00 | $1,050.00 |
| Alexis Rose | XXX-XX-1998 | 4736 Tidwell, Houston, Texas 77060 | 11/17/17 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 8 | 40 | $15.00 | $600.00 |
| Lizzy Stark | XXX-XX-9874 | 106 Hill Country Drive, San Antonio, Texas 78006 | 11/20/97 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 8 | 40 | $15.00 | $600.00 |
| Ron Weasley | XXX-XX-9311 | 102 Capitol Road, Austin, Texas 78717 | 1/3/59 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 11 | 55 | $15.00 | $825.00 |
| Hank McCoy | XXX-XX-7654 | 4725 Mangum Road, Houston, Texas 77060 | 4/6/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 12 | 60 | $15.00 | $900.00 |
| Finn Shelby | XXX-XX-5049 | 4348 Euless Drive, Dallas, Texas 75001 | 2/14/56 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 12 | 60 | $15.00 | $900.00 |
| President Snow | XXX-XX-8430 | 114 Cedar Park Allergy Street, Austin, Texas 78717 | 4/20/77 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 8 | 40 | $15.00 | $600.00 |
| Ronnie Lee | XXX-XX-7567 | 4737 Palm Villas, Houston, Texas 77060 | 7/4/00 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 11 | 55 | $15.00 | $825.00 |
| John Shelby | XXX-XX-4949 | 107 Alama Drive, San Antonio, Texas 78006 | 12/4/98 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 8 | 40 | $15.00 | $600.00 |
| José Mendez | XXX-XX-7890 | 2205 Simpson Stuart Road, Dallas, Texas 75241 | 11/22/00 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 11 | 40 | $15.00 | $600.00 |
February
| Feb-21 | ||||||||||||
| Employee's Full Name | Social Security Number | Address | Birthdate | Sex | Race | Occupation Type | Occupation | Workshift | Hours worked each day | Total hours worked each workweek | Hourly Salary | Weekly Salary |
| Fred Weasley | XXX-XX-2390 | 106 Round Rock Avenue, Austin, Texas 78717 | 11/1/72 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Erik Kilmonger | XXX-XX-2946 | 4729 Smith Street, Houston, Texas 77060 | 5/28/75 | Male | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 11 | 55 | $15.00 | $825.00 |
| Luke Cage | XXX-XX-2293 | 4352 W. Pleasant Hill Road, Dallas, Texas 75001 | 5/31/95 | Male | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Victor Mancha | XXX-XX-6379 | 90 True Food Island, Dallas, Texas 78006 | 12/25/55 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Draco Malfoy | XXX-XX-8004 | 103 Lake Travis Lane, Austin, Texas 78717 | 1/4/85 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 10 | 50 | $15.00 | $750.00 |
| Steve Rogers | XXX-XX-7658 | 4726 Heights Blvd, Houston, Texas 77060 | 4/8/65 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 8 | 40 | $15.00 | $600.00 |
| Jessica Jones | XXX-XX-5956 | 4349 W. Nature Trail, Dallas, Texas 75001 | 1/9/87 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 8 | 40 | $15.00 | $600.00 |
| Tom Riddle | XXX-XX-2222 | 115 Elm Street, Austin, Texas 78717 | 8/27/76 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 pm - 7:00 am | 8 | 40 | $15.00 | $600.00 |
| Johnny Rose | XXX-XX-0394 | 4343 Elm Street, Dallas, Texas 75001 | 5/31/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 pm - 7:00 am | 8 | 40 | $15.00 | $600.00 |
| Neville Longbottom | XXX-XX-0832 | 104 Rainey Street, Austin, Texas 78717 | 1/17/69 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Tony Stark | XXX-XX-7676 | 4727 Pearland Tower, Houston, Texas 77060 | 5/26/43 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Claire Temple | XXX-XX-3991 | 4350 Book Story Road, Dallas, Texas 75001 | 4/4/94 | Female | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Miles Morales | XXX-XX-6909 | 2722 Lovely Lane, Dallas, Texas 75241 | 12/24/99 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 12 | 60 | $15.00 | $900.00 |
| Sam Wickwikee | XXX-XX-9920 | 4721 West Road, Houston, Texas 77060 | 4/22/77 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 pm - 8:00 am | 17 | 85 | $15.00 | $1,275.00 |
| James T. Kirk | XXX-XX-0202 | 4344 Red Bird Lane, Dallas, Texas 75001 | 1/17/03 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 pm - 8:00 am | 8 | 40 | $15.00 | $600.00 |
| James Bond | XXX-XX-5678 | 4722 Buckle Lane, Houston, Texas 77060 | 9/17/90 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 am | 8 | 40 | $15.00 | $600.00 |
| Montgomery Scott | XXX-XX-0202 | 4345 Pleasant Run Road, Dallas, Texas 75001 | 11/30/89 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 am | 8 | 40 | $15.00 | $600.00 |
| George Weasley | XXX-XX-4709 | 105 Pfluegerville Road, Austin, Texas 78717 | 6/15/71 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 15 | 75 | $15.00 | $1,125.00 |
| Natasha Romanoff | XXX-XX-9830 | 4728 Jefferson Street, Houston, Texas 77060 | 5/27/70 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Danny Rand | XXX-XX-9102 | 4351 W. Pleasant Hill Road, Dallas, Texas 75001 | 12/12/96 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Anya Corazón | XXX-XX-4749 | 222 Flower Drive, San Antonio, Texas 78006 | 12/31/97 | Female | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Ginny Weasley | XXX-XX-2422 | 107 Hutto Parkway, Austin, Texas 78717 | 2/7/74 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 8 | 40 | $15.00 | $600.00 |
| Bucky Barnes | XXX-XX-9820 | 4730 Hiram Clark Lane, Houston, Texas 77060 | 5/29/89 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 8 | 40 | $15.00 | $600.00 |
| Misty Knight | XXX-XX-0392 | 100 Alama Drive, San Antonio, Texas 78006 | 9/1/98 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 13 | 65 | $15.00 | $975.00 |
| Katniss Everdeen | XXX-XX-2946 | 108 Lago Vista, Austin, Texas 78717 | 2/8/60 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Princess Leia | XXX-XX-1345 | 4731 Almeda Road, Houston, Texas 77060 | 6/20/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Peggy Carter | XXX-XX-0494 | 101 Commerce Street, San Antonio, Texas 78006 | 8/30/67 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Peeta Mellark | XXX-XX-9234 | 109 Jonestown, Austin, Texas 78717 | 3/10/01 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 8 | 40 | $15.00 | $600.00 |
| Padme Amidala | XXX-XX-8493 | 4732 San Felipe, Houston, Texas 77060 | 6/21/78 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 8 | 40 | $15.00 | $600.00 |
| Ada Shelby | XXX-XX-0987 | 102 Victory Lane, San Antonio, Texas 78006 | 6/13/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 11 | 55 | $15.00 | $825.00 |
| Gale Hawthorne | XXX-XX-0930 | 110 Marble Falls, Austin, Texas 78717 | 3/11/82 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 10 | 50 | $15.00 | $750.00 |
| David Rose | XXX-XX-1977 | 4733 Westheimer, Houston, Texas 77060 | 6/22/66 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 8 | 40 | $15.00 | $600.00 |
| Tom Shelby | XXX-XX-3698 | 103 Khan Street, San Antonio, Texas 78006 | 9/15/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 8 | 40 | $15.00 | $600.00 |
| Haymitch Abernathy | XXX-XX-4111 | 111 Manchaca Road, Austin, Texas 78717 | 3/12/80 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 8 | 40 | $15.00 | $600.00 |
| Stevie Budd | XXX-XX-1977 | 4734 Cullen Road, Houston, Texas 77060 | 6/23/69 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 8 | 40 | $15.00 | $600.00 |
| Polly Gray | XXX-XX-9876 | 104 University Drive, San Antonio, Texas 78006 | 7/4/55 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 11 | 55 | $15.00 | $825.00 |
| Harry Potter | XXX-XX-1111 | 100 5th Street, Austin, Texas 78717 | 1/1/44 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 10 | 50 | $15.00 | $750.00 |
| Charles Xavier | XXX-XX-9876 | 4723 Main Street, Houston, Texas 77060 | 4/5/81 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 8 | 40 | $15.00 | $600.00 |
| Nyota Uhura | XXX-XX-6859 | 4346 Anatole Road, Dallas, Texas 75001 | 12/31/97 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 10 | 50 | $15.00 | $750.00 |
| Effie Trinket | XXX-XX-3223 | 112 Circle C #241, Austin, Texas 78717 | 3/13/80 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Moira Rose | XXX-XX-1998 | 4735 Fondren, Houston, Texas 77060 | 6/24/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Arthur Shelby | XXX-XX-4598 | 105 Blue Bonnet Drive, San Antonio, Texas 78006 | 3/9/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Hermione Granger | XXX-XX-1112 | 101 Lavaca, Austin, Texas 78717 | 1/2/47 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 8 | 40 | $15.00 | $600.00 |
| Jean Grey-Summers | XXX-XX-9876 | 4724 Airline Road, Houston, Texas 77060 | 4/6/79 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 8 | 40 | $15.00 | $600.00 |
| Major Kira | XXX-XX-9383 | 4347 Deep Elum, Dallas, Texas 75001 | 1/4/87 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 12 | 60 | $15.00 | $900.00 |
| Caesar Flickerman | XXX-XX-9312 | 113 Liberty Hill Circle, Austin, Texas 78717 | 9/1/78 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 10 | 50 | $15.00 | $750.00 |
| Alexis Rose | XXX-XX-1998 | 4736 Tidwell, Houston, Texas 77060 | 11/17/17 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 8 | 40 | $15.00 | $600.00 |
| Lizzy Stark | XXX-XX-9874 | 106 Hill Country Drive, San Antonio, Texas 78006 | 11/20/97 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 8 | 40 | $15.00 | $600.00 |
| Ron Weasley | XXX-XX-9311 | 102 Capitol Road, Austin, Texas 78717 | 1/3/59 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 10 | 50 | $15.00 | $750.00 |
| Hank McCoy | XXX-XX-7654 | 4725 Mangum Road, Houston, Texas 77060 | 4/6/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 13 | 65 | $15.00 | $975.00 |
| Finn Shelby | XXX-XX-5049 | 4348 Euless Drive, Dallas, Texas 75001 | 2/14/56 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 11 | 55 | $15.00 | $825.00 |
| President Snow | XXX-XX-8430 | 114 Cedar Park Allergy Street, Austin, Texas 78717 | 4/20/77 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 8 | 40 | $15.00 | $600.00 |
| Ronnie Lee | XXX-XX-7567 | 4737 Palm Villas, Houston, Texas 77060 | 7/4/00 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 10 | 50 | $15.00 | $750.00 |
| John Shelby | XXX-XX-4949 | 107 Alama Drive, San Antonio, Texas 78006 | 12/4/98 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 8 | 40 | $15.00 | $600.00 |
| José Mendez | XXX-XX-7890 | 2205 Simpson Stuart Road, Dallas, Texas 75241 | 11/22/00 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 10 | 40 | $15.00 | $600.00 |
March
| Mar-21 | ||||||||||||
| Employee's Full Name | Social Security Number | Address | Birthdate | Sex | Race | Occupation Type | Occupation | Workshift | Hours worked each day | Total hours worked each workweek | Hourly Salary | Weekly Salary |
| Fred Weasley | XXX-XX-2390 | 106 Round Rock Avenue, Austin, Texas 78717 | 11/1/72 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Erik Kilmonger | XXX-XX-2946 | 4729 Smith Street, Houston, Texas 77060 | 5/28/75 | Male | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 10 | 50 | $15.00 | $750.00 |
| Luke Cage | XXX-XX-2293 | 4352 W. Pleasant Hill Road, Dallas, Texas 75001 | 5/31/95 | Male | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Victor Mancha | XXX-XX-6379 | 90 True Food Island, Dallas, Texas 78006 | 12/25/55 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 1:00 pm - 10:00 pm | 8 | 40 | $15.00 | $600.00 |
| Draco Malfoy | XXX-XX-8004 | 103 Lake Travis Lane, Austin, Texas 78717 | 1/4/85 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 11 | 55 | $15.00 | $825.00 |
| Steve Rogers | XXX-XX-7658 | 4726 Heights Blvd, Houston, Texas 77060 | 4/8/65 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 8 | 40 | $15.00 | $600.00 |
| Jessica Jones | XXX-XX-5956 | 4349 W. Nature Trail, Dallas, Texas 75001 | 1/9/87 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 am - 7:00 pm | 8 | 40 | $15.00 | $600.00 |
| Tom Riddle | XXX-XX-2222 | 115 Elm Street, Austin, Texas 78717 | 8/27/76 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 pm - 7:00 am | 8 | 40 | $15.00 | $600.00 |
| Johnny Rose | XXX-XX-0394 | 4343 Elm Street, Dallas, Texas 75001 | 5/31/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 10:00 pm - 7:00 am | 8 | 40 | $15.00 | $600.00 |
| Neville Longbottom | XXX-XX-0832 | 104 Rainey Street, Austin, Texas 78717 | 1/17/69 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Tony Stark | XXX-XX-7676 | 4727 Pearland Tower, Houston, Texas 77060 | 5/26/43 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Claire Temple | XXX-XX-3991 | 4350 Book Story Road, Dallas, Texas 75001 | 4/4/94 | Female | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 8 | 40 | $15.00 | $600.00 |
| Miles Morales | XXX-XX-6909 | 2722 Lovely Lane, Dallas, Texas 75241 | 12/24/99 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 11:00 am - 8:00 pm | 10 | 50 | $15.00 | $750.00 |
| Sam Wickwikee | XXX-XX-9920 | 4721 West Road, Houston, Texas 77060 | 4/22/77 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 pm - 8:00 am | 11 | 55 | $15.00 | $825.00 |
| James T. Kirk | XXX-XX-0202 | 4344 Red Bird Lane, Dallas, Texas 75001 | 1/17/03 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 11:00 pm - 8:00 am | 8 | 40 | $15.00 | $600.00 |
| James Bond | XXX-XX-5678 | 4722 Buckle Lane, Houston, Texas 77060 | 9/17/90 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 am | 8 | 40 | $15.00 | $600.00 |
| Montgomery Scott | XXX-XX-0202 | 4345 Pleasant Run Road, Dallas, Texas 75001 | 11/30/89 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 am | 8 | 40 | $15.00 | $600.00 |
| George Weasley | XXX-XX-4709 | 105 Pfluegerville Road, Austin, Texas 78717 | 6/15/71 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 12 | 60 | $15.00 | $900.00 |
| Natasha Romanoff | XXX-XX-9830 | 4728 Jefferson Street, Houston, Texas 77060 | 5/27/70 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Danny Rand | XXX-XX-9102 | 4351 W. Pleasant Hill Road, Dallas, Texas 75001 | 12/12/96 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Anya Corazón | XXX-XX-4749 | 222 Flower Drive, San Antonio, Texas 78006 | 12/31/97 | Female | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 12:00 pm - 9:00 pm | 8 | 40 | $15.00 | $600.00 |
| Ginny Weasley | XXX-XX-2422 | 107 Hutto Parkway, Austin, Texas 78717 | 2/7/74 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 8 | 40 | $15.00 | $600.00 |
| Bucky Barnes | XXX-XX-9820 | 4730 Hiram Clark Lane, Houston, Texas 77060 | 5/29/89 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 8 | 40 | $15.00 | $600.00 |
| Misty Knight | XXX-XX-0392 | 100 Alama Drive, San Antonio, Texas 78006 | 9/1/98 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 2:00 pm - 11:00 pm | 13 | 65 | $15.00 | $975.00 |
| Katniss Everdeen | XXX-XX-2946 | 108 Lago Vista, Austin, Texas 78717 | 2/8/60 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Princess Leia | XXX-XX-1345 | 4731 Almeda Road, Houston, Texas 77060 | 6/20/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Peggy Carter | XXX-XX-0494 | 101 Commerce Street, San Antonio, Texas 78006 | 8/30/67 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 3:00 pm - 12:00 am | 8 | 40 | $15.00 | $600.00 |
| Peeta Mellark | XXX-XX-9234 | 109 Jonestown, Austin, Texas 78717 | 3/10/01 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 8 | 40 | $15.00 | $600.00 |
| Padme Amidala | XXX-XX-8493 | 4732 San Felipe, Houston, Texas 77060 | 6/21/78 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 8 | 40 | $15.00 | $600.00 |
| Ada Shelby | XXX-XX-0987 | 102 Victory Lane, San Antonio, Texas 78006 | 6/13/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 4:00 pm - 1:00 am | 12 | 60 | $15.00 | $900.00 |
| Gale Hawthorne | XXX-XX-0930 | 110 Marble Falls, Austin, Texas 78717 | 3/11/82 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 10 | 50 | $15.00 | $750.00 |
| David Rose | XXX-XX-1977 | 4733 Westheimer, Houston, Texas 77060 | 6/22/66 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 8 | 40 | $15.00 | $600.00 |
| Tom Shelby | XXX-XX-3698 | 103 Khan Street, San Antonio, Texas 78006 | 9/15/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 5:00 pm - 2:00 am | 8 | 40 | $15.00 | $600.00 |
| Haymitch Abernathy | XXX-XX-4111 | 111 Manchaca Road, Austin, Texas 78717 | 3/12/80 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 8 | 40 | $15.00 | $600.00 |
| Stevie Budd | XXX-XX-1977 | 4734 Cullen Road, Houston, Texas 77060 | 6/23/69 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 8 | 40 | $15.00 | $600.00 |
| Polly Gray | XXX-XX-9876 | 104 University Drive, San Antonio, Texas 78006 | 7/4/55 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 6:00 pm - 3:00 am | 11 | 55 | $15.00 | $825.00 |
| Harry Potter | XXX-XX-1111 | 100 5th Street, Austin, Texas 78717 | 1/1/44 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 12 | 60 | $15.00 | $900.00 |
| Charles Xavier | XXX-XX-9876 | 4723 Main Street, Houston, Texas 77060 | 4/5/81 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 8 | 40 | $15.00 | $600.00 |
| Nyota Uhura | XXX-XX-6859 | 4346 Anatole Road, Dallas, Texas 75001 | 12/31/97 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 am - 4:00 pm | 10 | 50 | $15.00 | $750.00 |
| Effie Trinket | XXX-XX-3223 | 112 Circle C #241, Austin, Texas 78717 | 3/13/80 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Moira Rose | XXX-XX-1998 | 4735 Fondren, Houston, Texas 77060 | 6/24/01 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Arthur Shelby | XXX-XX-4598 | 105 Blue Bonnet Drive, San Antonio, Texas 78006 | 3/9/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 7:00 pm - 4:00 am | 8 | 40 | $15.00 | $600.00 |
| Hermione Granger | XXX-XX-1112 | 101 Lavaca, Austin, Texas 78717 | 1/2/47 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 8 | 40 | $15.00 | $600.00 |
| Jean Grey-Summers | XXX-XX-9876 | 4724 Airline Road, Houston, Texas 77060 | 4/6/79 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 8 | 40 | $15.00 | $600.00 |
| Major Kira | XXX-XX-9383 | 4347 Deep Elum, Dallas, Texas 75001 | 1/4/87 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 am - 5:00 pm | 10 | 50 | $15.00 | $750.00 |
| Caesar Flickerman | XXX-XX-9312 | 113 Liberty Hill Circle, Austin, Texas 78717 | 9/1/78 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 12 | 60 | $15.00 | $900.00 |
| Alexis Rose | XXX-XX-1998 | 4736 Tidwell, Houston, Texas 77060 | 11/17/17 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 8 | 40 | $15.00 | $600.00 |
| Lizzy Stark | XXX-XX-9874 | 106 Hill Country Drive, San Antonio, Texas 78006 | 11/20/97 | Female | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 8:00 pm - 5:00 am | 8 | 40 | $15.00 | $600.00 |
| Ron Weasley | XXX-XX-9311 | 102 Capitol Road, Austin, Texas 78717 | 1/3/59 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 10 | 50 | $15.00 | $750.00 |
| Hank McCoy | XXX-XX-7654 | 4725 Mangum Road, Houston, Texas 77060 | 4/6/99 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 13 | 65 | $15.00 | $975.00 |
| Finn Shelby | XXX-XX-5049 | 4348 Euless Drive, Dallas, Texas 75001 | 2/14/56 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 am - 6:00 pm | 12 | 60 | $15.00 | $900.00 |
| President Snow | XXX-XX-8430 | 114 Cedar Park Allergy Street, Austin, Texas 78717 | 4/20/77 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 8 | 40 | $15.00 | $600.00 |
| Ronnie Lee | XXX-XX-7567 | 4737 Palm Villas, Houston, Texas 77060 | 7/4/00 | Female | Black or African American (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 11 | 55 | $15.00 | $825.00 |
| John Shelby | XXX-XX-4949 | 107 Alama Drive, San Antonio, Texas 78006 | 12/4/98 | Male | White (not Hispanic or Latino) | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 8 | 40 | $15.00 | $600.00 |
| José Mendez | XXX-XX-7890 | 2205 Simpson Stuart Road, Dallas, Texas 75241 | 11/22/00 | Male | Hispanic or Latino | Administrative (non-supervisory) | Customer Service Representative | 9:00 pm - 6:00 am | 12 | 40 | $15.00 | $600.00 |
course_documents/HRM 225 Project One Employee Handbook Sample.docx
ABC Employee Handbook
Adopted May 1, 2018
HRM 225 Project One Employee Handbook Sample
Section 4.1 – Employee Classifications
It is the intent of ABC Company to provide definitions of employment classifications so that employees understand their employment status and benefits eligibility. These classifications do not guarantee employment for any specified period of time. The right to terminate the employment relationship at will at any time is retained by both the employee and ABC Company.
All employees are designated as either nonexempt or exempt under state and federal wage and hour laws:
· Nonexempt employees are employees whose work is not covered by the Fair Labor Standards Act (FLSA). They are exempt from the law's requirements concerning minimum wage and overtime.
· Exempt employees are generally executives, managers, professionals, administrative or outside sales staff who are not exempt from the minimum wage and overtime provisions of the FLSA. Exempt employees hold jobs that meet the standards and criteria established under the FLSA by the U.S. Department of Labor.
ABC Company has established the following categories for both nonexempt and exempt employees:
· Regular full-time employees are not in a temporary status and are regularly scheduled to work the company's full-time schedule. Generally, they are eligible for the full benefits package, subject to the terms, conditions, and limitations of each benefit program.
· Regular part-time employees are not in a temporary status and are regularly scheduled to work less than the full-time schedule but at least 23 hours each week. Regular part-time employees are eligible for some of the benefits offered by the company, subject to the terms, conditions, and limitations of each benefit program.
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