Supply Chain Project
Week Four Assignment 1 - Final Project
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Instructions
SCM610 Supply Chain Collaboration TL
Assignments Week Four Assignment 1 - Final Project
CUST RELATIONSHIP - PDF Document (70 KB)
SUPPLIER RELATIONSHIP - PDF Document (73 KB)
CUST SERVICE - PDF Document (78 KB)
DEMAND MANAGEMENT - PDF Document (81 KB)
MANUFACTURING FLOW - PDF Document (74 KB)
ORDER FULFILLMENT - PDF Document (80 KB)
PROD DEVEL & COMM PROCESS - PDF Document (102KB)
RETURNS MANAGEMENT - PDF Document (80KB)
And the corresponding Data Sheets in Excel format.
DATA SHEET - CUSTOMER RELATIONSHIP MANAGEMENT
PROCESS.xlsx - Excel Document (14 KB)
DATA SHEET - SUPPLIER RELATIONSHIP MANAGEMENT PROCESS.xlsx -
Excel Document (15 KB)
DATA SHEET - CUSTOMER SERVICE MGT PROCESS.xlsx - Excel
Document (14 KB)
DATA SHEET - DEMAND MANAGEMENT PROCESS.xlsx - Excel Document
(15 KB)
DATA SHEET - PRODUCT DEVELOPMENT AND COMMERCIALIZATION
PROCESS.xlsx - Excel Document (15 KB)
1/12/26, 6:48 PM Week Four Assignment 1 - Final Project - SCM610 Supply Chain Collaboration - National University System
https://navigate.nu.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=85633&grpid=0&isprv=0&bp=0&ou=58847 1/5
DATA SHEET - MANUFACTURING FLOW MANAGEMENT PROCESS.xlsx -
Excel Document (15 KB)
DATA SHEET - ORDER FULFILLMENT PROCESS.xlsx
DATA SHEET - RETURNS MANAGEMENT PROCESS.xlsx
The purpose of the project is to demonstrate your depth of understanding of the
course concepts. This applications project will also help you to retain the key
material of this course for years to come.
This is an individual project.
Option #1:
Find a business who would like your help! This may be the company that you work
for or a company where you know a senior manager. Offer to conduct a Supply
Chain Management process assessment! The process is shown on Figure 13-3 in
our textbook - your responsibility will be to get through the Gap Analysis with
recommendations for improvements (note - there will not be time in this course to
actually implement your recommendations nor validate their successes!). See also
Figure 10-3 for details to prioritize your findings. For step #1, "Select Process", the
suggestion is to start with CRM or SRM with a customer or supplier with whom
the company is having problems or is expanding business. Any other process
would work well if there is a "burning bridge" problem that Supply Chain
Management could support. Note - you will need to start early on this! By the end
of Week One, you'll need firm commitment from the company's leadership, or
you'll have to default to Option #2 below. Should you gain approval, the sponsor
will need to quickly assign a team of experts and schedule two meetings below:
1- Review sub-processes (where you give a short training session on the
process selected), EXTRA CREDIT.
2- Assess performance (this can be done individually in a virtual survey--see
the appendices in your textbook).
NOTE: You will NOT have time for a consensus building session to discuss
scores and implementation ideas. Therefore, just present your average scores
and ranges with your recommendations to your sponsor.
1/12/26, 6:48 PM Week Four Assignment 1 - Final Project - SCM610 Supply Chain Collaboration - National University System
https://navigate.nu.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=85633&grpid=0&isprv=0&bp=0&ou=58847 2/5
Option #2
If you do not have access to a sponsor for data collection, contact your instructor
with the following:
1- Select your ideal company: provide name and product lines
2- Identify the supply chain process of greatest importance to your company
Your instructor will provide you a data set to analyze! You will also need to add your own "estimated assessment" as one additional participant in the assessment.
Your report will consist of:
1- All the materials you provided to the company,
2- All of the resulting assessments (should the sponsor allow confidential
viewing by your instructor, or a summary of the results, or a signed memo
from your sponsor stating what you accomplished),
3- A statement from your sponsor stating his/her impressions of your efforts,
and
4- A formal report:
a. Executive Summary (in lieu of Abstract)
b. Introduction of your project, company and SCM process (1-2
pages)
c. Summary of your actions with the client (minimum 1 page) -
NOT applicable for Option #2 (simulated data)
d. Your analysis to include Prioritized assessment results
(minimum 2 pages with tables/charts)
e. Recommendations to the company with supporting details
(minimum 2 pages)
f. Lessons that you learned through the project
g. Conclusion (summary of key findings for action)
h. References
1/12/26, 6:48 PM Week Four Assignment 1 - Final Project - SCM610 Supply Chain Collaboration - National University System
https://navigate.nu.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=85633&grpid=0&isprv=0&bp=0&ou=58847 3/5
(Lambert, 2014)
Documenting your project
Reports must be in 12-point font, double spaced, and APA guidelines should be
strictly followed, with the exceptions of NO Table of Contents and writing an
Executive Summary (in lieu of Abstract). Project work will be graded on a number
of criteria, including: conformance to prescribed content and format, grammar,
readability, and the use of technical notations and diagrams. See rubric for details
of assessment.
All written assignments must be the students' original ideas and own work.
Students' work will be checked for plagiarism. Students found plagiarizing are
subject to penalties outlined in the Policies and Procedures section of the National
University Catalog, which may include a failing grade for the work in question or
for the entire course.
Written works are subject to penalties outlined in the Policies and Procedures
section of the National University Catalog, which may include a failing grade for
the work in question or for the entire course.
1/12/26, 6:48 PM Week Four Assignment 1 - Final Project - SCM610 Supply Chain Collaboration - National University System
https://navigate.nu.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=85633&grpid=0&isprv=0&bp=0&ou=58847 4/5
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1/12/26, 6:48 PM Week Four Assignment 1 - Final Project - SCM610 Supply Chain Collaboration - National University System
https://navigate.nu.edu/d2l/lms/dropbox/user/folder_submit_files.d2l?db=85633&grpid=0&isprv=0&bp=0&ou=58847 5/5