project

Project charter

Project name:

Liverpool Electronics

Project manager: Nitesh Chalise

Background/rationale:

· Launch of new e-commerce website

· Liverpool electronics wants to close their physical store and open e-Business.

· Auto emailing invoices to customers.

Objectives:

· To promote the business and sell the products through internet.

· To create a user-friendly website.

· Customers can view the detail and pictures of the products.

· To create a high revenue website which is unique in the business world today.

Success criteria:

· Involvement of user.

· Security and efficiency.

· Completion of project within a time and budget.

· Secure payment.

Deliverables:

· Security at new sites.

· Moving customer records without any data loss

· State of the art system.

Exclusions:

· Direct delivery.

· No cash payment.

· No click and collect.

· Addressing customer delivery complaints.

Benefit expected:

· Customer satisfaction.

· Time saving.

· Safe and secure transactions.

· Smooth operation of business with stock and logistics details.

(inter) dependencies / interfaces:

· Internet.

· Windows 7 or later or Mac OS.

· Design to fit-out in Smartphone.

· Third party delivery system (for e.g.: DHL, FedEx)

Assumptions:

· Assuming everything is ready.

· System is implemented successfully without any problems.

· There is adequate time to improve system.

· Training is completed on time.

· No legal disagreement

Constraints:

· Technological costs.

· Marketing.

· There could be same business model for an e-commerce site

· Shipping problem.

· Due diligence.

Timeframe: 3-6 months

Cost estimate/ budget: $30,000-50,000 AUD

Date Approvals /sign offs: