do the project charter
Business Charter
Quality
| Six Sigma Project Charter | ||||
| Belt Name: | Project Name: | |||
| Division: | Quality | Champion (PO): | ||
| Start Date: | Master Black Belt: | |||
| End Date: | Team Members: | |||
| Problem Statement: | Objective & Scope | |||
| During the January 2016 to July 2016, the company ABC has been gradually lowering its ranking from AB to B. Which has impacted the organization in a loss of 20 contracts and worth $62,500 per customer during this period of 5 months according to sales department. | The project will focus on identifying the problems and its impact on the organization ABC by reducing the defective rate of products below 5% | |||
| Primary Metric: | % of defective products | Secondary Metrics: | Rework Rate | |
| Material Usage | ||||
| Rejection Rate | ||||
| Primary Metric Chart: | Secondary Metric Chart(s): | |||
| INSERT HERE | INSERT HERE | |||
Secondary Metric
Target38723 38754 38782 38813 38843 38874 40 34 28 22 16 10 Actual
38723 38754 38782 38813 38843 38874 40
Financial Description COPQ
Primary Metric
Target38723 38754 38782 38813 38843 38874 1000000 850000 700000 550000 400000 250000 Actual
38723 38754 38782 38813 38843 38874 1000000
Defect Description, DPU, Cycle Time or Other
Sales
| Six Sigma Project Charter | ||||
| Belt Name: | Project Name: | |||
| Division: | Sales | Champion (PO): | ||
| Start Date: | Master Black Belt: | |||
| End Date: | Team Members: | |||
| Problem Statement: | Objective & Scope | |||
| During the January 2016 to July 2016, the company ABC has been gradually lowering its ranking from AB to B. Which has impacted the organization in a loss of 20 contracts and worth $62,500 per customer during this period of 5 months according to sales department. | The project will focus on identifying the problems and its impact on the organization ABC by reducing the annual sales loss with signing new contracts. | |||
| Primary Metric: | Annual Sales | Secondary Metrics: | Time to Process customer order | |
| New customer rate | ||||
| Customer retention rate | ||||
| Primary Metric Chart: | Secondary Metric Chart(s): | |||
| INSERT HERE | INSERT HERE | |||
Secondary Metric
Target38723 38754 38782 38813 38843 38874 40 34 28 22 16 10 Actual
38723 38754 38782 38813 38843 38874 40
Financial Description COPQ
Primary Metric
Target38723 38754 38782 38813 38843 38874 1000000 850000 700000 550000 400000 250000 Actual
38723 38754 38782 38813 38843 38874 1000000
Defect Description, DPU, Cycle Time or Other