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ProjectCharter.docx

Project Charter

QSO-680

Seminar in Project Management

SNHU

9/11/2022

Project:

Electronic Service Quality in Medical Services of Don Char Medical Care

Title:

Project Charter

Document number:

1

Version

1.0

Document status:

Draft

Author:

Char, Don

Responsible:

Date created:

09.11.22

Protection class:

"For internal use only."

Document history

Version

Date

Author

Comment/Change

1.0

09.11.22

Char

Critical evaluation of electronic quality service in the medical field

1.0

09.11.22

Char

Evaluation-based role of electronic service in cancer treatment

STATEMENT OF WORK (S.O.W.)

The statement of work of this project entails the significant deliveries of the project, which include;

· Development of an electronic service that would enhance homecare medical services.

· Development of an electronic communication mode that would facilitate homecare operations for the aged and the disabled.

· Adapting electronic communication would facilitate more accessible access to quality medication for carcinogenic.

· Development of electronic services that would generate a competitive advantage for medical facilities.

· Finally, electronic medical services would enhance the treatment of the aged with minimal costs to cater to their hospital bills.

Page

1 Background/Project purpose or justification

2 Goals

2.1 Goals

2.2 Scheduling goals/milestones

3 Project product description

4 Delivery units

4.1 Delivery units/services

5 Project success criteria

6 High-level risks

7 Key stakeholders

8 Assumptions, restrictions , and external dependencies

9 Responsibility of the customer

9.1 Tasks

9.2 Resources and staffing

10 Project category

11 Project budget (overview)

12 Project startup

13 Project end

13.1 Signatures for release

Annex

A. Glossary and abbreviations

B. References, accompanying documents

1

1. Background/Project Purpose or Justification

The primary purpose of initiating the project is to facilitate and enhances operations related to Don Char’s medical services through the practical application of the electronic medical service.

This is indicated by the fact that despite the vast growth of electronic medical operations, such as record keeping, it is clear that some of the areas of operations are neglected and need to be considered to ensure the facilitation of medical care to all.

This is where electronic medical services have focused on detecting various healthcare problems, defining priorities of healthcare operations, identifying innovation in healthcare operations, and allocating resources to facilities' healthcare operations.

This is where critical issues such as the treatment of cancer, especially for the minorities such as the aged and the disabled, have not been effectively addressed by electronic medical services.

The project also wants to focus on and address the ease of treatment through practical application of the healthcare medical operations at the homecare operations. This is critical for marginalized groups and the aged, who fully need to use the platform quickly and conveniently to achieve their medical welfare.

Finally, the other purpose of the research is to mitigate the high cost of medical operations at the convenience of society's welfare. However, there is a need for Don Char medical services to acquire its competitive advantage compared with other medical facilities to ensure a global service offer.

2 Goals

2.1 Goals

Goal

Description

Cancer

The project's primary goal is to align electronic services to ease cancer treatment for marginalized groups and the aged.

Cost

The research also focuses on reducing the cost of internal operations, which translates to better and ease of service delivery for marginalized groups and the aged.

2.2 Scheduling Goals/Milestones

Schedule

Description

July 15th to January 15th, 2018

Development of the electronic medical service that would facilitate and achieve home care service delivery for the aged and the marginalized groups

February 1st, 2018, to December 1st, 2018

Developing the electronic health service that would be used to reveal (research) and ease cancer treatment for the aged and minorities to mitigate high applications of chemotherapy which weakens their immunity, thus shortening their lives.

Project Product Description

3. PRODUCT SCOPE DESCRIPTION

The service that is critically developed in this research is the electronic service which is critical in achieving the goals and strategies of Don Char medical facilities. This is where the facility, through the created service, will increase the returns of the medical facility in the context of ensuring that our goals and strategies are achieved. It is also clear that through the created service, medical care will achieve and align with its millennium goals of ensuring that medical care is offered to all groups with ease and effectiveness in the 21st century. It is also clear that the service will develop and lead to the achievement of the company goal based on the treatment of cancer for the aged and minorities with safer and credible methodologies to enhance their health and prolong their lives compared with the current methods.

3 Delivery Units

3.1 Delivery Units/Services

Delivery Unit

Description/Comment

Cancer technology

This is focused on treating the aged, minorities, and the disabled with safer methodologies.

Cost subsidy

The subsidized cost of treatment for the aged, minorities, and disabled enhance their welfare.

Homecare service

To facilitate and enable electronic healthcare service for the groups with ease and efficacy.

Database management

For the aged, minorities, and disabled without hurdles.

Future Research

To ensure that future electronic medical operations continuity is facilitated to build a healthy working global economy.

4 Project Success Criteria

Project Success Criteria

The capability of the Don Char medical services to treat cancer with safer methods majorly focuses on the aged, minorities, and the disabled.

The capability of the Don Char medical services to offer home care facilitates operations for the aged, minorities, and the disabled.

The overall project can reduce the cost of treatment for the aged, minorities, and children.

The capability of Don Char medical facility to acquire better competitive advancements and advantages from electronic medical services as compared with other medical facilities.

The capability of Don Char’s medical operations to propel its future projects and develop a more comprehensive electronic medical healthcare that would move the wellness of the global society.

The capability of Don Char medical operations to create a category database that would focus on healthcare database management for minorities, the aged, and the disabled at a more significant margin as compared with the current focus.

The capability of the Don Char electronic healthcare facility to create an accessible platform that minorities, aged, vulnerable groups, and the disabled would easily be related to alarm need for medical care through the electronic healthcare device’s capability to locate place medical attention place and time of urgency.

5 High-Level Risks

Risk

Possible Impacts on the Project

Core competencies

The company may face delays in developing the project as desired.

Financial

The cost of my project is too high, which may impede the thorough undertaking of the project.

Timeline

The period allocated may hinder the undertaking of other critical issues within DCMS operations.

Lack of full consultations

The project may be faced with hurdles during its undertaking.

Corporation

It may lead to a delay in the achievement of the project goals.

Technology

It hinders the effective undertaking of the project as desired.

Budget overrun

It would lead to a high project cost, which may impede the organization not to delegate the required finances.

6 Key Stakeholders

Name

Role

Sponsor (Don Char medical care services).

To facilitate and allocate the required finances to ensure an effective project undertaking.

James Wayne

Project manager (P.M): approve expenses of the project and the project plan.

Charles Major

Project coordinator (P.C): Coordinates the main activities of undertaking the project

Cecily Mayor

IT Specialist: Ensure that full employment of the core team is required and supervise the team up to the end of the project.

Joyce Hoax

Project Assistance (A.P.M.): coordinates the minor activities of the project.

Jane Maggie

Representative and coordinator of the marginalized groups in Don Char medical services ensure effective undertaking of the project with goals of achieving and addressing issues of the tri groups.

Parents with Disabled children.

Provide names to the healthcare operations for an update in the manual database before transfer to the new database to be developed.

Caregivers of the aged

Provide names and locations of their ages for more accessible allocation of the developed devices for homecare medical operations.

Caregivers of the disabled

Register with the program to cater to their needs after fully implementing the project.

7 Assumptions, Restrictions, and External Dependencies

A

R

E

Item

1

They are assuming that core technological competencies will be hired before the commencement of the project.

2

Management will support the project's effective undertaking within the stipulated timeline.

3

Coordination of various named stakeholders to ensure the complete success of the project

1

The allocated funds should be used for the project only but not for any other operations.

2

The project should be strictly undertaken for one year, where there will be no extension.

1

The project will depend on I.T. firms to develop electronic services that would be more comprehensive.

2

The project will depend on and coordinate with the U.S. health electronic guidelines to ensure compliance with procedures.

3

The project will depend on the views of external medical experts to ensure more accessible updates and credibility of the medical ethics and ethos.

A = Assumption

R = Restriction

E = External dependency

8 Responsibility of the Customer

8.1 Tasks

Task

Comment

Contact

Caregivers of aged (Patrick wager)

Good job

[email protected]

Caregiver of the disabled (Mary Winston)

Finally, we will have more accessible medication to better our disabled children's lives.

[email protected]

Jane Maggie

It will be such a milestone that our medical facilities have not undertaken for an extended period

[email protected]

8.2 Resources and Staffing

Resources/Staffing

Comment

Contact

John Marker (C.E.O. Don Char Medical Center)

It is worth undertaking such a project to enhance our operations in the future.

[email protected]

Cecily Mayor

The verge of technology must be undertaken to ensure credible medical care operations in the 21st century by achieving the needs of all stakeholders.

[email protected]

9 Project Category

According to the relevant requirements and experiences in the company, the project is classified based on the following predefined features.

Project Category

Project Categories:

C Projects: Updating primary group information

B Projects: Development of electronic service platform

A Projects: Development of cancer technology

Complexity

high

Average

High

Risk &Impact on Company

Low

Average

High

Strategic Importance

average

high

High

Number of Persons on Project

Generally 3

Generally 7

Generally > 10

Project Duration

Up to six months

Eight months

Ten months.

10 Project Budget (Overview)

The financial framework within which the project has to operate is described here. Depending on the size of the framework, it may make sense to provide further details for individual parts.

Area

Amount

Project

$ U.S. 60 million (Development of cancer electronic service).

Subproject

$ U.S. 150,000 transfer of manual data to the electronic medical service.

$ U.S. 1 million electronic medical service platform to achieve homecare operations for marginalized groups.

$ U.S. 4 million payment of salaries and wages during the project period.

11 Project Startup

The project is deemed started with the following signatures:

Representative

of Steering Committee

Customer

Project Manager

Signature

Name

Joyce Hoax

Mary Winston

James Wayne

Date

12 Project End

Planned Project End:

December 1st, 2018

12.1 Signatures for Release

The project manager is released with the signatures provided here following the project closing phase:

Representative

of Steering Committee

Customer

Project Manager

Signature

Name

Joyce Hoax

Mary Winston

James Wayne

Date

Annex

I. Glossary and Abbreviations

Term

Explanation

C.E.O.

Chief executive officer of Don Char medical care

DCMS

Don Char Medical care

P.M

Project manager

A.P.M.

Assistance project manager

P.C.

Project Coordinator

II. References, Accompanying Documents

Reference No.

Title

Doc. No.

1.

An analysis of the e-service literature: towards a research agenda. Internet Research

16

2.

Advancing Care Information How to Implement the New Meaningful Use Component of MIPS

3

3.

Geisinger's Journey to Personalized Care using Customer Relationship Management (CRM)

1

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