Segmentation - Google analytics
Project Parts F-H:
Google Analytics
Part G: Google Analytics Reports
Part H: Conversions and Results
Part F: Segment Analysis
Take a screenshot of your segment summary on the right side of the segment builder and insert it here:
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Enter your screenshot here.
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Write a 5-7 sentence paragraph below that includes the following information:
· A description of the custom segment you created
· Why you designed the segment in the way you did
· 1-2 potential ways for the Google Merchandise Store to increase conversions for this segment
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Enter your response here.
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You’ve reached the end of Part F! Submit your document in the platform.
Part G: Google Analytics Reports
Audience Report Analysis:
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Observation |
Which Report |
Insight |
Next Steps |
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Ex. 20% of all users are returning users and they are responsible for 63% of transactions.
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Audience > Behavior > New vs. Returning |
Returning users are more likely to make a purchase because they have gathered more information and are confident in their decision. |
Add reviews or comparison charts to the item pages so that users feel more confident in making a purchase. |
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Follow-Up Questions:
The marketing team wants to better understand your segment, so they'd like you to uncover the characteristics of your user, highlighting the main characteristics of your user:
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Demographics |
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Interests |
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Locations |
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Device Type |
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Acquisition Report Analysis:
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Observation |
Which Report |
Insight |
Next Steps |
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Ex. Youtube is responsible for 80% of social traffic from this segment, but there is a 74% bounce rate once they arrive on the site.
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Acquisition > All Traffic > Channels |
YouTube is the best social network for attracting this segment, but the ad drawing people is misleading as 3 in 4 people leave the site without looking at another page.
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Check the ad running on Youtube and make sure it’s arriving on the correct landing page.
Offer a discount for users coming through YouTube. |
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Follow-Up Questions:
Answer each of the following questions in 1-2 sentences:
· Which source/mediums are most effective for drawing in new users?
· Which source/mediums are most effective for drawing in returning users?
· Which source/mediums have the most sessions?
· Which channels have the highest amount of transactions?
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Enter your response here.
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Behavior Report Analysis:
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Observation |
Which Report |
Insight |
Next Steps |
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Ex. The women's section of the merch store has a higher rate of unique pageviews to pageviews, but the bounce rate for the women’s folder is higher.
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Behavior > Site Content > Content Drilldown |
Users are looking through the women’s apparel section, but they are not liking the options available.
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Use current styles to produce similar items that are shown to be more popular among female audiences. |
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Follow-Up Questions:
The marketing team wants to better understand your segment, so they'd like you to identify what content is most engaging to your segment. They would like to know:
· What are the top pages in terms of pageviews?
· What landing pages have the most sessions?
· What pages do people spend the most time on?
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Enter your response here.
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You’ve reached the end of Part G! Submit your document in the platform.
Part H: Conversions and Results
Insert an image of your dashboard below.
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Enter your screenshot here.
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Conversion Reports Questions:
· What is the segment's goal conversion rate?
· Where is the most common goal completion location?
· When the model comparison tool is "Linear" what were the most common channels that converted users?
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Enter your response here.
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You’ve reached the end of Part H! Submit your document in the platform.