Professional Comm. Case Study III

CM 1010, Professional Communication 1

Course Learning Outcomes for Unit III Upon completion of this unit, students should be able to:

5. Utilize communication concepts to enhance professional development skills. 5.1 Identify specific communication principles. 5.2 Recommend communication principles as solutions for specific communication problems.

Reading Assignment In order to access the following resource(s), click the link(s) below: Hedges, K. (2014, June). Five communication traits that turn people off. Forbes. Retrieved from

http://www.forbes.com/sites/work-in-progress/2014/06/25/five-communication-traits-that-turn-people- off/#6c4c85c3489c

In order to access the following resource(s), click the link(s) below: Smith, J. (2012, October). 14 bad habits that can cost you your job. Forbes. Retrieved from

https://libraryresources.columbiasouthern.edu/login?url=http://search.ebscohost.com/login.aspx?direc t=true&db=bth&AN=82588423&site=ehost-live&scope=site

Unit Lesson Please be sure to maximize your Internet browser so that you can view each individual lesson on a full screen, ensuring that all content is made visible.

Click here to access the Building Relationships video.

Click here to access the Building Relationships video transcript.

Click here to access Unit III Lesson 1.

Click here to access the Lesson 1 transcript.

UNIT III STUDY GUIDE

Interpersonal Communication and Teamwork

CM 1010, Professional Communication 2

UNIT x STUDY GUIDE

Title

Click here to access Unit III Lesson 2.

Click here to access the Lesson 2 transcript.

Click here to access the Conflict Management video.

Click here to access the Conflict Management video transcript.

Click here to access Unit III Lesson 3.

Click here to access the Lesson 3 transcript.

Learning Activities (Nongraded) Complete the “Check for Understanding” questions in Lessons 1, 2, and 3. Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit them. If you have questions, contact your instructor for further guidance and information.