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emily12345
problemmemopaper.docxIn this assignment, I think find the evidence is more difficult part for me, but the introduction part is easy.
Date: May 13, 2019
Re.: Addressing Emotions in the Workplace Culture at our Company
Based on my observation of a recent incident, I want to bring it to your notice that the approach used to handle human emotions in our organization is problematic and it needs your attention so that a workable solution can be found.
A week ago, a situation happened in the IT department which raised my concern regarding the policies and approach used in an organization to handle human emotions. The situation involved Miss Susan Roberts from the IT department where she showed some negative emotions and her director, Mr. Daniel Gilbert, immediately expressed dissatisfaction with the emotions she expressed. He scolded Miss Robert for showing negative emotions in the company and strictly told her to leave her negative emotions at home. The whole department was shocked to observe such a hideous situation, and previously it was considered normal for some other employees to show negative emotions.
This situation made me realize one thing: the inability of some team members in handling human emotions whether negative or positive. I think Mr. Gilbert handled the situation very poorly and needs to right his wrong. As it was later discovered that Miss Robert had recently lost a family member in a car accident and that is why she was upset and could not contain her negative emotions inside her.
According to Chignell said: “Human emotions originate from the central and focal thoughts in the human mind. They determine human behavior and they decide how anyone will behave and carry on his or her life. Humans must be accepted with the complete spectrum of human emotions, both positive and negative.” The order by Mr. Gilbert was unrealistic when he called Miss Robert to leave her negative emotions home while coming for work. It was unreasonable and unfair. (Chignell, 2018)
I believe that every emotion of human beings must be respected, at least to be considered "normal" rather than criticizing or demeaning someone with this kind of emotion. Because everyone has emotions, they can't avoid the existence of emotions. Therefore, it is irrational and crazy to expect people to act like robots and leave emotions at home. Also, it is important to mention that the reaction of Mr. Gilbert to Miss Robert’s situation was also emotional and not include positive emotions. He criticized her for having negative emotions when at the same moment he himself showed negative emotions toward her.
This incident created a concern among all the employees that if we were at the place of Miss Robert, is this how our supervisor would have treated us. This rang a bell among us all that we are not valued enough in our own organization and we are not safe here. I know this is not true, our organization considers its employees as a key asset but a communication of such sentiment is more important than it ever was. I think the company should take some measures to remedy this mistake, such as having Mr. Gilbert publicly apologize in front of the department. It not only compensates MS Roberts but also helps to alienate other employees' concerns. Let the whole department know it won't happen again.
I am writing this memo to provide my recommendation to the concerned higher authorities for a re-consideration of hiring and training objectives of our staff. I would recommend that the Human Resource Department consider handling a challenging situation like this as an important factor while hiring a new manager. The human resource committee which supervises training and growth programs need to focus on choosing such employees who are more open and respectful for the opposite gender, races, ethnic groups, religion, and nationalities. Employees must learn to respect each other as human beings not just as man or woman or black and white.
As a firm, we are family and we hold collective responsibility for each other’s well-being including the well-being of the emotional health of our employees. We need a commitment to having empathy for human relations and be kind towards each other. Just like Cherry Said: “Human emotions need to be understood, and resolved rather condemned.” (Cherry, 2019)
References Cherry, K. (2019). The Purpose of Emotions. Retrieved from Very well Mind: https://www.verywellmind.com/the-purpose-of-emotions-2795181 Chignell, B. (2018, February 13). The importanc eof Emotional Intelligence in Workplace . Retrieved from CIPHR : https://www.ciphr.com/features/emotional-intelligence/#
