Business homework.....due today......please read before bid
Alexis562
PrinciplesofManagement_08_GroupsTeamsAndTeamwork.pptxPrinciples of Management
Groups, Teams, and Teamwork
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Common Group Behaviors
Team - Involves two or more people, people on team share goal, and they hold each other mutually accountable for performance of team
Common behaviors: if team is successful, individuals may not be recognized
Must have social cohesion - willingness of members of a society to cooperate with each other to survive and prosper- social and emotional bonds
Social Loafing - when one or more group members fail to do their fair share of work within the group
Collective Efficacy - belief that it is capable of organizing and working together to reach goals
Title: Definition of Success = Your Team Efforts. Authored by: Juan Pablo Biermayr. Located at: https://www.linkedin.com/pulse/definition-success-your-team-efforts-juan-pablo-biermayr. License: CC BY
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Advantages and Disadvantages of a Team
Advantages:
Teams can be trained to deal with specific customer needs
Improve product and service quality
Efficiency in product development
Develop relationships to people from other business areas
Disadvantages:
When companies don’t make efforts to build and support strong teams, employees may become discouraged and leave firm
Ineffective when they lack leadership, members don’t feel accountable
Types of Teams
Cross-functional
Task force
Virtual
Working with other cultures can be challenging due to different leadership styles
Self-Managing - responsible for all or most aspects of producing a product or delivering a service
Building Effective Teams- Characteristics
Clarity of Purpose
Good Communication
Positive Role for Conflict
Accountability and Commitment
Shared Leadership
Positive Group Dynamics
Common Techniques for Team Building
Set team goals and priorities
Team selection process
With determination, anyone can learn to function on a team
Experience and ability levels of members should be balanced
Team diversity represents mix of skills and experiences but also different cultures, ethnicity, race, or gender
Optimal team size- no correct size (ideal is 5-9 people)
The Five Stages of Team Development
Forming stage - period of orientation and getting acquainted
Storming stage - most difficult and critical stage to pass- period marked by conflict and competition as individual personalities emerge
Norming stage - if team gets through storming stage, conflict is resolved and unity emerges- consensus develops around who leaders are and roles
Performing stage - consensus and cooperation are well-established and team is mature, organized, and well-functioning
Adjourning stage - most of team’s goals have been accomplished
Team Norms and Cohesiveness
Norms result from interaction of team members during development process
Set standard for behavior, attitude, and performance
Team members implicitly understand them
Norms are only effective in controlling behaviors when they are accepted by team members
Cohesiveness level determines whether team members accept and conform to norms
Title: Unknown. Authored by: Startup Stock Photos. Located at: https://stocksnap.io/photo/VQXYE2ZEHC. License: CC BY
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Common Types of Conflict Within Teams
Substantive (task):
Conflicts that arise over things such as goals, tasks, and allocation of resources- Will arise if neither party is willing to compromise
Emotional (relationship):
Are over things such as jealousy, insecurity, annoyance, envy, or personality conflict- When two people always find themselves with opposing views
Title: Clash of the Teammates. Authored by: Kristin J. Behfar. Located at: https://ideas.darden.virginia.edu/2015/04/clash-of-the-teammates-how-the-ideal-team-works-through-conflict/. License: CC BY
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Benefits of Conflict
Eustress is positive reaction to stress that generates desire to achieve and overcome challenges
Conflicts spark new ideas and generate creativity
If there is too much cooperation, best ideas may never get shared and team effectiveness is sacrificed for sake of efficiency
Title: Eustress. Authored by: Unstress Yourself. Located at: http://www.unstressyourself.com/eustress-can-stress-be-positive/. License: CC BY
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Common Causes of Conflict
Arises when team members focus on personal issues rather than work issues
Competition over resources such as information, money, supplies, or access to technology
Communication breakdowns and misunderstandings
External work conditions such as downsizing rumors or fears of competition
Common Approaches to Conflict Resolution
Each approach combines degree of cooperation and some might not be effective
Avoiding Approach (no way) - ignore conflict
Dominating (my way)- take charge of conflict
Compromising (half way) - when arguments are equally rationale, when people are equal in status, when both sides or willing, factor of time
Accommodating (your way) - when you agree team member is, in fact, right
Collaborating (our way) - negotiation and mediation
Quick Review
Please describe common group behaviors that can help or hurt organization goals.
Can you describe the types of teams found in business organizations?
Are you able to describe common techniques used to build effective teams?
What are the five stages of team development?
Please describe common types and causes of conflict that arise within teams
