business leadership

Nageswara rao Beerella

Professor Dr. Lynda Marshall

University Of The Cumberlands

Organization Leadership

And

Decision Making

07/10/2018

Abstract

Introduction ……………………………………………………….3

Summary…………………………………………………………….5

References…………………………………………………………..6

Introduction

One of the most center issues confronted by Strong Equipment was the need of a relationship between the company’s IT and commerce divisions. The four components required for a establishment on which a solid relationship may well be built; competence, validity, interpersonal intelligent, and believe, were not in put between the two divisions (McKeen & Smith, 2012). To begin with, the trade division felt IT needed competence when managing with commerce needs since the IT division did not have information of Strong Hardware’s commerce concerns, objectives or forms. The trade division too had the recognitions that IT was lost validity, and might not be trusted to perform trade ventures effectively. The IT division lost these two components was assist fortified by the recognition that it took IT a long time to install new, trade required innovation, which regularly did not work as anticipated, which Strong Equipment had a tall CIO turnover.

Solid relationship between the commerce and IT divisions has ended up a fundamental center issue in current dealings, and in building future development for the company. The moment center issue confronted by Strong Equipment is need of communication between the IT and trade divisions, due to not one or the other understanding the utilitarian or specialized dialect of the other. The IT division does not take the time to clarify what they’re doing to back the trade capacities, and empower the organization to meet their objectives. In gatherings, the IT group talks to the commerce group in an unmistakably specialized dialect, which they cannot get it. There's perplexity within the chain of command, which could contribute to the need of communication. There's not a clear way of communication within the organization; it is all over the put. Communication is the sharing of data between two or more people, or bunches, to reach a common objective, which makes a difference a company, remain effective and profitable.

Strong relationship between the business and IT divisions has become a main core problem in current dealings, and in building future growth for the company.

The second core problem faced by Hefty Hardware is lack of communication between the IT and business divisions, due to neither understanding the functional or technical language of the other. The IT division does not take the time to explain what they’re doing to support the business functions, and enable the organization to meet their goals. In meetings, the IT team talks to the business team in an overtly technical language, which they cannot understand. There is confusion in the chain of command, which could contribute to the lack of communication. There is not a clear path of communication in the organization; it is all over the place.

Communication is the sharing of information between two or more individuals, or groups, to reach a common goal, which helps a company, stay efficient and productive. Communication is essential for effective functioning in every part of an organization, and both managers and employees must be effective communicators. When all members of a team, department, or organization are able to communicate effectively with each other, and with people outside their group, they are more likely to perform well (fmlink.com, n.d.).

One of the more important forms of organizational communication is interdepartmental communication, whose importance becomes evident when that communication is nonexistent, or breaks down. Hefty Hardware lacks interdepartmental communication. This lack of communication between the departments has failed to build trust within the organization. Without the two departments trusting each other to deliver accurate and understandable information, finger pointing, arguing, and conflict occurs, with a breakdown in interdepartmental communication, as you can see in the Hefty Hardware Case Study. When departments engage in conflict, the productivity of your entire organization is affected (Anderson, n.d.).

Summary

Hefty Hardware has identified communication issues between their IT department and their business department. An analysis was performed and uncovered that Hefty Hardware had two core issues, the first issue identified was a disconnect between the IT Department and the Business department. Two solutions that were suggested to help bridge the gap between the two units were team building training and additional personnel. The recommended solution is to provide team building training to each department individually which will allow them to work as a team to and build their core business structure to improve how they do their jobs, which will eliminate the need for additional personnel.

The second core problem that was identified was actually found to be two-fold, there were issues with communication between the IT department and the Business department and the business department complained of the IT department taking too long to complete a project which uncovered a time management issue within the IT department. After the analysis was completed it was recommended that the IT department and the Business department undergo training for effective communication. The effective communication training will teach the units to listen effectively and provide value and useful feedback to not only their teams but to the other teams as well, this will help clarify what is being and what needs to be so that everyone involved is completely aware of what is going on or going to happen. It was also further recommended that the IT department complete training in time management to allow them to improve their performance and turn-around time on job completion which will keep the business departments from having any unnecessary down time, thus allowing the Business department to continue expand the Hefty Hardware business.

REFERENCES

Anderson, A. (n.d.). The importance of communication between different departments in an organization. Retrieved from Chron website: http://smallbusiness.chron.com/importance-communication-between-different-departments-organization-11901.html. Charvat, J.P. (2002). Project communications: A plan for getting your message across. Retrieved from TechRepublic website: http://www.techrepublic.com/article/project-communications-a-plan-for-getting-your-message-across/1061894 Gartenstein, D. (2012, January). Solutions for effective communication. Retrieved from eHow Family website: http://www.ehow.com/way_5765631_solutions-effective-communication.html