lead

MODEL THE WAY

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

Model the Way

Clarify values by finding your voice and affirming shared values.

Set the example by aligning actions with shared values.

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

Clarify Values

Find your voice

know what is most important to you

let your values guide you

say it in your own words

Affirm shared values

give people reasons to care

forge unity, don’t force it

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

People are most proud to work with leaders who affirm their shared values

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

Leaders ALIGN actions WITH VALUES

Calendars

Stories

Language

Rewards

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

Credibility is the foundation of leadership. People want to follow leaders in whom they can believe.

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

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DWYSYWD

Do What You Say You Will Do

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

Set the Example

Spend your time and attention according to what is important to you and to the organization/team

Watch your language – language shapes our thoughts and actions so what you say and how you say it matters

Ask purposeful questions – questions help develop people

Seek feedback

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

Leadership who seek feedback about their behavior have the most engaged people

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.

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Impact of credibility on an organization

When people perceive their managers to have high credibility, they are more likely to:

Be proud to tell others they’re part of the organization.

Feel a strong sense of team spirit.

See their own personal values as consistent with those of the organization.

Feel attached and committee to the organization.

The Leadership Challenge® Workshop, Fourth Edition. Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All rights reserved. Discover more at www.leadershipchallenge.com.