Journal 8 What would you do (ONE PAGE)
Miamiandy
PPA101CHAPTER8FALL2020.pptFundamental of Public Administration PPA 101
NANCY GENOVA, MPA
INSTRUCTOR/ CHAPTER 8 DESIGNING & MANAGING ORGANIZATIONS (P. 289-318)
Objective
- Understanding the impact of early scholars on organization and management
- Understanding the role of human behavior in organizations
- Comprehending the connection between organizations and their environments
- Learning about the importance of organizational culture
- Exploring postmodern perspective on organizations
network in organization culture & strategic management
Organizational Context
- Organizations exist because we need them]
- Advantages and disadvantages
- PA need to mindful of the organization; mission, consumers, staff etc…
Images of Organizing In Public & Non-Profit Sectors
- We all come with images in our head
- Those images inform us and our decision making process
- As you develop as a professional begin to analyze you own practices, behavior, designs, and strategies
- Stay current on trends and read about best practices
The Function of Management
- Planning
- Organizing
- Staffing
- Directing
- Coordinating
- reporting]
- Budgeting
- POSDCORB (Gulick)
Recognizing Human Behavior
- Now a field of study to improve how to manage staff
- Recognition
- Promotion
- Basic needs
Approaches to Public Management Espoused by Early Writers
Best leaders connect with us emotionally in a way that energizes us and moves us to act/ Denhardt & Denhardt (2006) leadership can be considered an art rather than a science
Communication, listening (p,331,) reason/purpose, suspend judgment, resist distraction, wait before responding, rephrase what you listen to , seek important themes, use thinking-speaking differential
Douglas MacGregor’s Theory X & Y Management Concepts
Herbert Simon & Chris Argyris
- Simon came from field of public administration, Argyris came from field of psychology
- Both shifted concerns with structure to human behavior
- Argyris is critical of Simon’s “rational man theory” (one seeking a satisfactory choice rather than the optimal one) the description had limitations too many variables
The Organization & its’ Environment:
Systems Approach and the Political Economy Approach
- Looking at the organization and what systems are in place after the industrial revolution, during the 1970’s it came under attack as it wasn’t taking all variables into consideration
Organizational Culture According to Edgar Schein
- Former professor at MIT, has received many notable award
- Organizational culture model has 3 levels; artifacts & behaviors (furniture, dress code, office jokes,) espoused values (stated values & rules of behavior,) and assumptions (taken for granted behaviors which are usually unconscious)
Peters and Waterman Say About Organizational Culture
- In search of excellence
- Constant interchange between managers, workers, the organization & it’s clients
Basic Philosophies that Underlie the Recent Work in Organization Culture & Strategic Management
- Connecting theory with practice
- Devoting ourselves to satisfying the customer while neglecting to ensure equity, justice & quality for citizens, remembering citizens’ are owners
- Now the expectation for public administrators is that they be responsive, negotiate across organizational boundaries as society has become more complex
10 Steps to Rediscover Your Staff
- P.311
Guidelines to Public Management
- P.313
Post Modernism
- Knowledge is fragmented
- Claim that science and knowledge acquired are absolute
Issues of Gender & Power
- Many theories do not include a female perspective
- Thus rendering not complete since the issue of powerlessness and inequality are not discussed
Group Discussion
- Each group will receive the name of a local government agency along with a brief description of what it does and its mission statement. Members of the group should think of themselves as the new head of their agency, one who wants to shift the culture of her/her organization to a greater commitment to citizen service. Each group should discuss and then report to the class what it would do to try to achieve such a shift.
Implications
- Behavior is guided by images we carry around in our head
- You refine images based on experience
- Remember to manage well you must listen & communicate well ( remember class exercise, and give good directions)
- Good leaders evoke emotion in their subordinates (just how much emotion was evoked in class in response to the group)
Resources
- The following are links to research and information sources regarding general principles of organization theory and behavior:
- Academy of Management Online: (www.aomonline.org).
- Society for Industrial and Organizational Psychology: (www.siop.org).
- Institute for Operations Research and the Management Sciences: (www.informs.org).
- Electronic Journal of Radical Organization Theory: (www.mngt.waikato.ac.nz/ejrot).
- MIT’s Society for Organizational Learning: (www.solonline.org).
