Discussion
EMOTIONAL INTELLIGENCE
BUS 270
discussion
1. What is EQ?
2. How do you rate your EQ?
3. What are the 5 dimensions of EI?
4. Provide an example of Empathy.
Can a robot have knowledge?
Can a robot have memory?
Can a robot have empathy?
Emotions and Emotional Intelligence
Emotions - intense feelings that are directed at someone or something.
Emotional Intelligence (EI) - the ability to notice and to manage emotional cues and information.
Dimensions of Emotional Intelligence (EI)
Emotional Intelligence (EI) is composed of five dimensions:
Self-awareness: The ability to be aware of what you’re feeling.
Self-management: The ability to manage one’s own emotions and impulses.
Self-motivation: The ability to persist in the face of setbacks and failures.
Empathy: The ability to sense how others are feeling.
Social skills: The ability to handle the emotions of others.
Emotional Intelligence
Emotional Intelligence
Self Awareness
Emotional Self-Awareness
Accurate Self-Assessment
Self Confidence
Self Management
Self control Transparency Initiative Adaptability Achievement Optimism
Social Awareness
Empathy Organizational Awareness Service
Relationship Management
Inspirational Leadership Developing Others Change Catalyst Conflict Management Influence -Teamwork Collaboration
To Consider:
1. What is EQ?
2. How do you rate your EQ?
3. What are the 5 dimensions of EI?
4. Provide an example of Empathy.
Can a robot have knowledge?
Can a robot have memory?
Can I robot have empathy?
What is E.Q.?
Why is it more important than IQ?
Why is it Important?
- 360 degree feedback
- Understanding Others
- Cooperative Exchanges
(Relationships)
EI categorized by context
Context of Environment: What is the situation? What is the structure? Requires Social Skill.
Context of Self: Self-regulation. Self-Control. Self-Motivated. Awareness. Requires Introspection.
Context of Others: Empathy. Understanding. Requires Social Skills.
Inventory/Assessment Activity
Students will access the web-based self assessments and score themselves on each.
Hyperlinks: