Public Relations

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The Image of the Public Relations Practitioner in Movies and Television 1901-2011

Joe Saltzman1 Professor of Journalism

Director, The Image of the Journalist in Popular Culture (IJPC) A Project of the Norman Lear Center

Annenberg School for Communication and Journalism University of Southern California

Los Angeles, CA [email protected]

Introduction

In this article, we examine images of public relations practitioners in film and television

appearing in more than 327 English-speaking films and television programs from 1901 to 2011.2

This is the largest study of its kind ever attempted and one of the first to include the image of the

public relations practitioner in television programs. Many public relations practitioners believe

the image of the publicist and the PR professional is one of the most negative in history. But this

analysis indicates that the images of the PR practitioner are far more varied and even more

positive than previously thought.

Literature Review

There have been previous studies on the image of the PR practitioner in film. They

include Karen Miller’s landmark study in 1999 (which included film and print images),3

Larry Tavcar’s 1993 look at 17 films depicting public relations in the movies,4 Donn James

Tilson’s brief look at public relations and Hollywood in 2003,5 and Carol Ames’ comprehensive

follow-up to Miller’s study in 2010.6 In addition, Mordecai Lee studied images of the public

relations practitioner in government and public administration, sampling 20 films from 1944 to

2000 in a 2001 study,7 and in a 2009 update8 added seven more films from 1996 to 2008.

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There have been a few scattered studies of the image of the PR practitioner in television.

Emily Kinsky analyzed the PR professional working at the White House in 22 episodes in the

debut season of the TV program The West Wing.9

In “Learning About Public Relations from Television: How Is the Profession Portrayed,”

Youngmin Yoon and Heather Black looked at how public relations is portrayed in prime-time

television programs in the United States, analyzing 10 TV dramas and sit-coms.10 Their

unpublished study confirmed “many of the conclusions from other studies of entertainment

media: (1) public relations as a field is still portrayed negatively; (2) the field is not well defined,

mostly as publicity and party planning; and (3) the field looks ‘easy’ and ‘glamorous.’ New

insights were gained into the portrayal of public relations on television including: (1) the

association of the term ‘public relations’ with negative and ‘silly’ actions; (2) society’s

expectation of immoral behaviors from PR practitioners; (3) the portrayal of gender barriers, and

(4) a tendency to focus only on practice areas dealing with the rich and powerful elements of

society.”11

Miller depicted PR practitioners as ditzy, obsequious, cynical, manipulative, money-

minded, isolated, accomplished, or unfulfilled. She pointed out that public relations scholars and

practitioners “have long indicated concern about the ways that people, especially journalists,

perceive practitioners and PR.”12

Ames’ follow-up study also concluded that the images of public relations practitioner

underscore and popularize stereotypes, thus giving the public its principal understanding of what

a PR practitioner does and how he/she does it. Ames pointed out that her results “show that for

major films from Mars Attack! (1996) to Hancock (2008), public relations practitioners are more

credible, respected and influential, and PR work is more varied and complex than found in

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studies of films through 1995.”13 She added that “the accomplished PR practitioners in these

films are not bitter ex-journalists or isolated anti-social novelists who have gone into PR for the

money. Public relations is now presented as a profession in its own right, not a desperate,

fallback position.”14

Methodology

This study looks at the images of public relations practitioners in a variety of movies and

television programs. For the current study, a key source was the online IJPC Database of the

Image of the Journalist in Popular Culture Project.15 Unlike Ames’ study, films and TV programs

with unnamed PR characters or characters who appeared briefly and then disappeared are

included. The television category included TV series featuring a PR character, specific episodes

of a TV series featuring a PR character, and movies-made-for-television. Also, films from

England and other English-speaking productions were included.16 More than 500 movies and TV

programs were initially identified, viewed, and analyzed.

Results

The following four tables summarize the results by decade, gender, job title, and

descriptions of personality traits and professional characteristics.

Decades A breakdown by decades (20th century) and years (21st century) appears in the

following Table 1, and a complete list of films and television programs with each character

identified can be found in the Appendix. A total of 327 films and TV programs were

documented, of which 222 were movies and 105 were TV programs.

A character is defined as being involved in public relations if the character was identified

as a publicist, public relations practitioner, PR man or woman, press agent, media consultant,

public information officer (or the like), or if the character performed what is acknowledged to be

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a public relations activity ― dealing with the public in some form, handling publicity or public

relations duties, or advising the person in charge about dealing with the public.

TABLE 1: Decades

Decade Movies TV Programs Total

1920s and before 4 4

1930s 46 46

1940s 25 25

1950s 33 6 39

1960s 29 4 33

1970s 9 12 21

1980s 15 15 30

1990s 30 20 50

2000-2005 17 26 43

2006-2011 14 22 36

TOTALS 222 105 327

Gender As can be seen in Table 2, males overwhelmingly dominated the image of the

public relations practitioner in the movies from the 1920s through the 1990s (189 male

characters to 44 female characters). But by the 21st century, PR women in the movies were

almost on an equal footing (26 male characters to 16 female characters). Women PR

practitioners fared far better on television. From the 1950s to 2011, there were 60 female

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characters as opposed to 68 male characters and since many of these TV programs were weekly

series, the impact was even greater than the numbers suggest.

TABLE 2: Gender

Decade Movies MALE

Movies FEMALE

Television MALE

Television FEMALE

Total

1920s 4 0 0 0 4

1930s 46 2 0 0 48

1940s 27 7 0 0 34

1950s 36 4 4 2 46

1960s 26 5 4 0 35

1970s 11 2 10 3 26

1980s 14 4 9 8 35

1990s 25 20 10 14 69

2000-2005 18 8 16 20 62

2006-2011 8 8 15 13 44

TOTALS 215 60 68 60 403

Job Titles As Miller pointed out, practitioners work “under almost every title and in a

variety of organizations.”17 They are referred to as a publicist, PR man, press agent, “head of,”

“manager of,” “director of” public relations or publicity, spokesman, spokeswoman,

spokesperson, press secretary, press officer, or press aide. Here are definitions for each

occupational niche:

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Press Agent: An individual publicist who relies primarily on stunts to get publicity. He

or she is often a con artist.

Business/Private/Publicist: An individual working in a corporate or individual PR firm,

or an individual working in business and industry including entertainment, sports, fashion, and

other specialties.

Government/Politics: An individual working in politics, especially representing a

candidate for public office or working for a government agency ranging from the White House

to local government.

Military/Police: A public information officer working for a military or police agency.

As can be seen in Table 3, the overwhelming image of the PR practitioner is that of a

professional executive working for a private business, corporation, or individual client (189

characters out of a total of 325 studied in the survey). Press agents dominate the early decades

of the 20th century, but by the 1950s they have been absorbed by professional public relations

practitioners who are working in a variety of organizational settings. There are 46 characters

working for political and governmental organizations and 19 working for military and police

agencies; these characters run the gamut from very positive and helpful to very negative and

manipulative.

The two most prominent areas ― press agents (71) and public relations professionals

working in the private sector (189) ― usually end up at the opposite ends of the spectrum, with

the image of press agents as grasping, I’ll-do-anything-for-publicity, stunt managers labeled as

one of the worst, and the image of the professional public relations practitioner working for his

client gradually becoming one of the more positive images (although with a few glaring

exceptions).

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TABLE 3: Job Titles

Decade Press Agent

Business/Private Government/Politics Military/Police Total

1920s 3 1 0 0 4

1930s 29 16 1 0 46

1940s 11 9 4 1 25

1950s 11 21 2 4 38

1960s 6 23 1 3 33

1970s 4 12 5 0 21

1980s 4 18 4 4 30

1990s 2 28 17 3 50

2001-2005 1 32 6 4 43

2006-2011 0 29 6 0 35

TOTALS 71 189 46 19 325*

*One film (Roman Holiday,1953) and one TV program (Royal Pains: “But There’s a Catch” 2011) only mentioned public relations.

Descriptions Using descriptions developed by Miller and Ames, all of the film and

television PR characters were evaluated as to their positive and negative personality traits and

whether they followed popular culture perceptions and/or stereotypes of their professional roles.

Five descriptive labels ― very positive, positive, negative, very negative, and neutral ― were

determined, as follows.

Very Positive (VP):18 A public relations practitioner who is a heroic character. This is the

PR man or woman who is “confident, poised, capable, responsible, bright, reliable, efficient,

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imaginative, well-read, personable and trusted.” 19 These PR men and woman also are

accomplished practitioners who are “good at their jobs and love what they do.”20 They often put

their job or even their life at risk to do the right thing.

Positive (P):21 The PR practitioner who tries to do his or her job without hurting anyone;

basically a person trying to do the right thing, but often frustrated by the system. He or she is

skilled, but often “unhappy with their jobs,”22 unfulfilled, upset, discontented, tired, irritated,

disturbed by either the profession or their particular situation or life in general. In some

instances, the PR practitioner is played for comic relief or is a lovable character, “effervescent,

jovial, lively, mild and chipper.23 Sometimes this PR man or woman is an outsider, isolated, and

“unable to fit in with coworkers…ill at ease, naïve, pathetic, a nun in a whorehouse, a lamb

among wolves, a eunuch in a harem.”24

Negative (N):25 A PR practitioner who will do anything to help his client and doesn’t care

much about the public; basically a person who doesn’t care about doing the right thing, but will

do whatever is necessary to keep his job, even if his/her actions are unethical. These are what

Miller calls money-minded practitioners “who think about their jobs from only a financial

standpoint; they are shrewd, cheap and have commercial minds.”26 They are usually

manipulative and will lie, cheat, and do whatever it takes to advance their careers. This PR

practitioner is “a wheeler-dealer with a supple conscience ― a shark or a snake who is ruthless,

deceptive and predatory.”27 In milder cases, they are simply obsequious, “guided by whatever

they think will satisfy their employers.”28

Very Negative (VN):29 A PR practitioner who is engaged in unethical and often

unlawful activities, serving the client at all costs, even committing murder or serious crimes.

They are manipulative and cynical, “sarcastic, edgy, angry, contemptuous and driven.”30 The

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men are usually alcoholic womanizers who treat everyone with scorn. The women will do

whatever it takes to get what they want, from sleeping their way to the top to killing off the

competition. Sometimes, the individual is just a morally corrupt person who does very little

public relations but is labeled as a PR practitioner.

Neutral:31 A nondescript character who is simply there as a PR practitioner doing his or

her job without offending anyone. He or she is often in the background and figures slightly in the

plot or action of the film or television program.

Other analysts using the same films and television programs in this study might come up

with slightly different conclusions based on their interpretation of very positive, positive,

negative, and very negative. Sometimes the difference between positive and negative labels can

be so small that it is possible, depending on the sensitivity and experience of the analyst, for an

individual characterization to be labeled either way. Tables 4, 4A, 4B should be considered in

that light, and future analysts are urged to review the data in the accompanying Appendix and

come up with their own evaluation of the 327 films and TV programs included.

Using a subjective scale from very positive to very negative, there are more negative

images of the public relations practitioner in films and television programs than positive images

(Table 4). There are 111 very positive and positive images and 179 very negative and negative

images in the 327 films and television programs sampled.

Although Ames concluded that the presentation of public relations in the movies is

becoming more positive over time,32 she studied only 11 films that were box office successes

between 1996 and 2008.33 This study included films and TV programs of all kinds and degrees

of success (or not) from 1901 through 2011.

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TABLE 4: Descriptions

Decade VP P N VN Neutral Total

1920s 0 2 2 0 0 4

1930s 0 11 27 2 6 46

1940s 1 8 12 1 3 25

1950s 1 18 12 2 7 40

1960s 2 9 13 2 7 33

1970s 0 7 12 2 0 21

1980s 0 11 12 2 5 30

1990s 1 14 21 10 5 51

2000-2005 0 17 18 5 3 43

2006-2011 0 9 20 4 3 36

TOTALS 5 106 149 30 39 329*

* Two films were counted twice because they had two varying descriptions, resulting in an overall total of 329 descriptions, although there were 327 films studied. The Big One (1997) included four female media escorts who were described as P and a press secretary who was described as N. The Great Man (1952) included one public relations man rated as P and a press agent described as VN.

When we separate images of the public relations practitioner in films and television

(Tables 4A and 4B), we discover that there are far more negatives images in film than there are

on television. In 224 movie examples, there are only 68 positive images as opposed to 127

negative images. In 105 television programs (series as well as movies-made-for-TV and single

specials), there are 43 positive images as opposed to 52 negative images.

TV series, which come into the home on a weekly basis and because of this frequency

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have more chances to influence the viewer, fare even better. Looking at just TV series, 19 were

rated positive to very positive34, whereas 12 TV series were rated negative to very negative.35

One reason for this may be the necessity to have likable people as leading characters. Positive

images were prevalent in long-running series such as The West Wing, The Love Boat, Benson,

Hotel, Spin City, What I Like About You, and Las Vegas. Two of the most popular series

involving PR practitioners were rated very positive (The West Wing) and very negative (Dallas).

TABLE 4A: Descriptions in Movies Only

Decade VP P N VN Neutral Total

1920s 0 2 2 0 0 4

1930s 0 11 27 2 6 46

1940s 1 8 12 1 3 25

1950s 1 16 9 1 7 34

1960s 2 7 13 1 6 29

1970s 0 2 5 2 0 9

1980s 0 3 8 1 3 15

1990s 0 6 14 8 3 31

2000-2005 0 5 10 1 1 17

2006-2011 0 4 10 0 0 14

TOTALS 4 64 110 17 29 224

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TABLE 4B: Descriptions in Television Only

Decade VP P N VN Neutral Total

1920s 0 0 0 0 0 0

1930s 0 0 0 0 0 0

1940s 0 0 0 0 0 0

1950s 0 2 3 1 0 6

1960s 0 2 0 1 1 4

1970s 0 5 7 0 0 12

1980s 0 8 4 1 2 15

1990s 1 8 7 2 2 20

2000-2005 0 12 8 4 2 26

2006-2011 0 5 10 4 3 22

TOTALS 1 42 39 13 10 105

Discussion

By studying the image of the PR practitioner in popular culture, we can better understand

why the public believes as it does about the public relations profession and what this means to

the profession as well as the news media and the public as a whole. In studying the image of the

PR practitioner in films and TV programs from 1901 to 2011, seven images stand out, offering a

range of positive and negative descriptions of the professional and the field.

(1) The early press agents whose stock in trade was outrageous publicity stunts and

ballyhoo is one of the oldest and enduring images. In the movies, their hair-brained schemes

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always resulted in big headlines and pictures splashed all over the nation’s newspapers.36 As

Miller pointed out, these early movies show that all a public relations practitioner has to do to get

front-page headlines and stories is to ask and it is done.37 Most of these press agents are former

newspapermen.

There was enough truth in real life to give these films an aura of reality. The Half-Naked

Truth (1932), for example, is a film based on the real-life, outrageous publicity stunts of Harry

Reichenbach, who was considered the king of the publicity stunt. Jimmy Bates (played by Lee

Tracy) is a barker at a down-at-the-heels carnival who becomes a powerhouse New York

publicity man through one extreme stunt after another.38 In one memorable scene, patterned after

Reichenbach’s real stunt to promote a Tarzan film, Bates hides a lion in a hotel room, has a fake

princess order 20 pounds of raw meat, summons the press to the hotel room, and then watches in

amusement while the newspaper reporters and photographers run for cover. The story makes

front page headlines. So did sensational stunts created by other press agents in the movies,

including a woman publicized as the ideal of American womanhood when in fact she loves

gambling, booze, and men (Professional Sweetheart, 1933) and a woman who tries to commit

suicide, is rescued by the PR man who then gives her a new name, a full beauty treatment, and

turns her into a celebrity (Made on Broadway, 1933).

A typical press agent in the movies aped real life by creating phony romance stories

between a celebrity and an unknown actress whose career he is trying to promote. In Cain and

Mabel (1936), publicist Reilly (Roscoe Karns) tries to stir up interest in his client’s latest musical

show by creating bogus headline stories about an actress and a boxer in love even though they

really hate each other. In Expensive Husbands (1937), PR man Joe Craig (Allyn Joslyn) has to

convince “the newshawks” that a fake marriage between an actress and a prince is on the level.

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Press agent Jimmy Sutton (Tyrone Power) creates one fake romance after another to promote the

studio’s stars, getting sympathy from the newspapers and cooperation from the stars by

pretending his job is in jeopardy if he doesn’t get their names in the newspapers (Second Fiddle,

1939).

Movie press agents and publicists would do anything to get publicity for a studio’s

movies. In Another Face (1935), publicist Joe Haynes (Wallace Ford) does one outrageous stunt

after another, including having the police drag a river for a fake missing suicide to publicize one

of the studio’s pictures. In Blonde Bombshell (1933), press agent E.J. “Space” Hanlon (Lee

Tracy) is a two-faced publicity man for Monarch Studios who will do anything to get publicity

for the studio’s leading actress, even lie to the woman he loves. Press agent Joe Drews (Roscoe

Karns) for Monarch Pictures stages a fake national dance contest and makes sure the studio’s

new dancing star wins the contest (Dancing Coed, 1939).

Stunts range from the ridiculous to the criminal, including publicizing a run-down hotel

as a resort favored by the rich (Hook, Line and Sinker, 1930); faking a kidnapping to get a

Broadway actress (Bureau of Missing Persons, 1933) or a Hollywood actress (Studio Stoops,

1950) some publicity; turning a so-so face cream into a dynamic reducing cream through one

publicity stunt after another (Hard to Handle, 1933); getting a fan dancer to adopt a mother on

Mother’s Day so she can make headlines and save her career (Lady by Choice, 1934); finding an

“honest man” by having him discover $10,000 in a restroom ― planted by the press agent ―

and then returning the money to the police (Cheers of the Crowd, 1935); turning a bank clerk

into an heiress (The Golden Arrow, 1936); faking a marriage between two dancers by creating a

photograph of the two of them in bed (Shall We Dance, 1937); promoting a Broadway play by

having a woman herd a flock of geese down Broadway (When Love Is Young, 1937); creating a

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phony singing cowboy from the Wild West (Cowboy from Brooklyn, 1938); turning a waitress

into an instant celebrity by clever promotion stunts (I Wake Up Screaming, 1941, and Vicki,

1953); turning a college professor into a beauty products’ expert (For Beauty’s Sake, 1941);

having a singer show up in a nightclub leading a leopard on a chain to promote her act (The

Leopard Man, 1943); publicizing a restaurant by claiming that authentic zombies would attend

the opening (Zombies on Broadway, 1944); paying seniors to protest a sexy male singer so

headlines will make him a bigger star (Loving You, 1957); setting up a sky diving stunt to get

headlines for an actress who stays on the ground and takes the bows (Beach Blanket Bingo,

1965); having a phony fisherman pretend he’s the world’s greatest expert on fly fishing (Man’s

Favorite Sport, 1964); having rock climbers scale a large building to get publicity (Emergency!,

1972-1977: “Rules of Order” 1976).

Mel Brooks had the final word on press agents by showing that Marty the press agent

created Robin Hood’s image that he stole from the rich and gave to the poor as opposed to what

really happened ― stealing from the rich and keeping everything for himself (The 2000 Year Old

Man: The Animated TV Special, 1975).

(2) Publicity men and women who would do anything to get their clients publicity

and to protect their clients in crisis situations.39 The only thing that matters to these publicists

is what is good for the client. In Mr. Broadway (1964),40 Manhattan public relations man

Michael Bell (Craig Stevens) puts it this way, “Unimportant people pay me to get their names in

the paper, and important people pay me to keep their names out.” In The Kid (2000), public

relations practitioner Russ Duritz (Bruce Willis) is a successful image consultant, vicious in his

criticism of his clients as he manages their crises and offers sage advice. He comes dangerously

close to crossing ethical lines, when he meets his childhood self who tells him, “You help people

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lie about who they really are.” By the end of the film, Duritz is a changed man ready to do some

good in the world. In People I Know (2002), publicist Eli Wurman (Al Pacino) is what Duritz

would have turned out to be if fantasy hadn’t altered his life. Wurman is a hard-drinking,

pill-popping, old-school publicist, a guy who was called a press agent when he started in the biz.

He’s washed-up, living on the money and sympathy of his last paying client. But he has one last

hurrah in him before his career is over and pushes with all of his might to make it happen.

Much of these PR practitioners’ job is handling the news media ― either using the press

to get their clients good publicity or keeping the press away from their clients. Public relations

man Cornelius Cobb (Lionel Stander) is a former newspaper reporter whose job is to keep the

press away from his millionaire client. He is genuinely anguished when a female reporter

blindsides the millionaire to get exclusive stories, and he ends up becoming a good friend and

colleague (Mr. Deeds Goes to Town, 1937). Publicity agent Matt Libby (Lionel Stander and Jack

Carson) spends most of his time massaging the press so they won’t reveal that the studio’s top

actor is a drunk (A Star Is Born, 1937 and 1954). Publicist Nellie Weaver (Ruth Warren) tries to

plant positive stories about her mob boss client (The Guilty Generation, 1931). Publicist Scoop

Spooner (Jack Paar) tries to get a quarterback favorable publicity before the big game (Easy

Living, 1949). Publicist Chuck Donovan (Eddie Bracken) tries to set things right for his artist

client (The Girl from Jones Beach, 1949). Press Agent Harris (Michael Medwin) works to get

publicity for a French star in London even though the star doesn’t want any publicity and wants

to be left alone (Woman Hater, 1949). Studio PR man Harry Johnson (Dan Duryea) has his

hands full trying to make a tyrannical child movie star lovable in the press (Kathy O’, 1958).

Publicist Teddy Evans (Janis Carter), assigned to publicize a visiting astronomy professor, tries

desperately to come up with an angle to get stories about him in various newspapers (A Woman

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of Distinction, 1950). Studio PR head Clover Doyle (Julie Adams) discovers a Western singer

and turns him into a cowboy hero (Slim Carter, 1957). Public relations man (John Cleese) tries to

help a reporter get an interview with his prima donna conductor client (Interlude, 1968).

Publicist Shauna (Debi Mazar) is a tough, pull-no-punches woman who runs roughshod over

anyone who crosses her (Entourage, 2004-2011). Publicist Eleanor Johnson (Gillian Anderson)

pulls all the strings to get her clients the best publicity in the media; Eleanor is loosely based on

Nadine Johnson, a high-powered publicist in New York City (How to Lose Friends and Alienate

People, 2008).

Other PR practitioners try to keep stories out of the press that would hurt their client.

Publicist Toni Wentworth (Sheila Ryan) tries to convince her boyfriend reporter not to print a

story exposing her client’s secret: he’s a singer who can’t sing (Heartaches, 1947). PR man

Boyd (Douglas Kennedy) handles the press during an airplane crisis (The High and the Mighty,

1954). Entertainment publicist-press agent Elizabeth “Liz” O’Neal (Mary Wickes) tries her best

to make sure a story on her client is a good one (Make Room for Daddy, 1953-1964: “Too Good

for Words” 1958). Ted Wilson (Dort Clark), Consolidated director of public relations, tries to

follow the company line, putting the blame for a plane accident on the pilot (Fate Is the Hunter,

1964). Corporation PR man “Fitz” Fitzgerald (Nicolas Coster) tries to minimize the damage to

his client’s proposed merger by controlling the information released to the news media (The

Electric Horseman, 1979). Publicist Vincent “Vinnie” Vacarri (Ray Sharkey) stops his musician

client from having sex with under-aged girls (The Idolmaker, 1980). Public relations woman

Nora Cromwell (Valerie Harper) tries to control the damage when clients do bad things and

finally quits in disgust (Drop-Out Mother, 1987). Public relations expert Linda Robinson (Joanna

Cassidy) works to handle a major financial deal that could go awry if word of it gets into the

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press (Barbarians at the Gate, 1993). Publicist Sol (Jon Lovitz) tries to do damage control, but

the news media have the goods on his boxing promoter client (The Great White Hype, 1995).

Press agent (Ruth de Sosa) tries to keep the press from finding out about the real Keith instead of

the made-up Keith, a rock musician who appeals to teeny-boppers (Come On, Get Happy: The

Partridge Family Story, 1999). Publicist Darla Mason (Angie Stone) wants to control her client’s

personal as well as his professional life to guarantee good stories from the news media

(Girlfriends, 2000-2008: “Blinded by the Lights” 2001). Movie PR wizard Lee Philips (Billy

Crystal) tries to convince the press that the feuding co-stars of a new movie are still in love to

promote the film and uses a press junket as a way to seduce the press (America’s Sweethearts,

2001). Public relations image consultant Brody Johns (Christopher Titus) in Big Shots (2007-

2008) and PR adviser Miriam (Christopher Ryan) in The Life and Times of Vivienne Vyle (2007)

do damage control as they try to keep embarrassing stories out of the newspapers, stories that

could ruin their clients’ careers. Public relations corporate executive David Wyatt (Adam

O’Byrne) works for LM Plastics and is a nervous whistle-blower who asks his boss to fix a

factory problem causing cancer or he will reveal all to the media (Cold Case, 2003-2010:

“Breaking News” 2009).

But most PR men and women are just looking for clever angles in which to sell their

clients to the media and they will use any means to do it, including publicity stunts and age-old

ballyhoo to promote a product or personality. Public relations man Daniel “Dan” Armstrong uses

blimps and other audience-pleasing stunts to promote a corporate product (Thunder in the City,

1937). Press agent Lester Green (Fred Gordon), one of the few African-American publicity men

in film, brags about his ability to get his client stories in the newspaper (Sepia Cinderella, 1947).

Public relations man Windy (Frank McHugh) promotes a story with a beautiful woman and a

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giant ape to incredulous newspapermen (Mighty Joe Young, 1949). Publicity man Eddie Mooney

(Eddie Byrne) convinces a young teenager to enter a soap beauty contest for fame and fortune

(Lady Godiva Rides Again, 1951). Press agent Tom Miller (Tom Ewell) turns a mobster’s girl

into a celebrity and then falls for her (The Girl Can’t Help It, 1956). Publicist Harry Silver

(Keenan Wynn) starts a rumor that soon becomes fact (The Patsy, 1964). Public relations

practitioner Richard Bramwell (Gig Young) must turn a husband who hates his wife into a loving

spouse so he can get a raise and a promotion (Strange Bedfellows, 1965). Publicist Hymie Kelly

(Tony Bennett) spends most of his career cleaning up one mess after another caused by an actor

(The Oscar, 1966). Public relations image maker Jeremy Tove (Jeremy Lloyd) creates a singing

sensation through image making and news media manipulation (Smashing Time, 1967). A

publicist (Lewis Arquette) has a young actress show up at press club parties to get her picture in

the newspapers (The Jayne Mansfield Story, 1980). Public relations practitioner Frankie Stone

(Ann Magnuson) humanizes an android for the purpose of space exploration by making him a

household word (Making Mr. Right, 1987). Public relations woman Edina Monsoon (Jennifer

Saunders) and her rival Claudia Bing (Celia Imrie) run their own agencies and will take on any

client who wants media attention (Absolutely Fabulous,1992-1996; 2001-2004). Publicist Sy

Spector (Gary Kemp) cares more about publicity for his pop star than her personal safety (The

Bodyguard, 1992). Publicist Sydney Mercer (Catherine Oxenberg) wants to give the mayor sex

appeal so he will be attractive to more voters (The Nanny, 1993-1999: “Oy Vey, You’re Gay”

1995). Publicist Stuart “Stu” Shepard (Colin Farrell) works the phone 24 hours a day to make

sure his clients are featured in all the right newspaper and magazine columns (Phone Booth,

2002). Publicists Wally Fenton (Larry Miller) and Amber Cole (Jennifer Coolidge) publicize

their musical client, using any idea they can come up with, true or not (A Mighty Wind, 2003).

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New York City public relations whiz Jake Phillips (John Stamos) tries to fix disasters before they

happen (Jake in Progress, 2005-2006). Publicist Candy Springtime (Robin Riker) is called in by

a law firm to influence jury selection by creating specific and memorable images of its client

(Boston Legal, 2004-2008: “Shock and Owww!” 2006). African-American public relations

practitioner Ellen Laskow (Valarie Pettiford) works to get her author clients the best publicity

they can so their books become best-sellers (Bones, 2005-2012 current: “The Bodies in the

Book” 2007).

And the animated Stewie (voiced by Seth MacFarlane) assumes the role of PR

practitioner for Brian, his friend and now top-selling author, epitomizing every cliché of the PR

man who will do anything to please his client (Family Guy, 1999-2002; 2005-2012 current:

“Brian Writes a Bestseller” 2010).

(3) The public relations professional as hero is one who rebels against unethical

practices and will quit his or his job before doing something immoral.41 These professional

PR men and women often are portrayed as conflicted, anguished people who try to elevate what

they do into a profession with high standards. More often than not, they fail, but they are heroes

in that they try to do the right thing. This image is more prevalent than one might think because

the negative images are so strong and powerful that they often are more memorable than the

positive images.

This image includes the hard-bitten PR professional woman who resents female stereotypes

and is as good or better than any male in the office. She sometimes rebels against the glass ceiling

for female executives and works hard to change the status of women in public relations, although

she can be threatened by any new female who joins the firm. These women can be tough and

often have a take no-prisoners attitude, but they also can be kind and cooperative.

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Public relations is defined in a variety of ways in the films and television programs. In

the television series Baby Bob (2002-2003), PR executive Walter (Adam Arkin) is the father of a

talking baby who asks his mother what does daddy do for a living. She responds: “He’s a

publicist, honey. Famous people hire him to make sure that everybody hears all the good things

about them, and none of the bad.” The talking baby answers, “So he’s kind of like their

mommy.” “Yeah, in a way, only when one of his clients throws a tantrum, it’s the lead story on

Access Hollywood,” she responds.

In Days of Wine and Roses (1964), PR man Joe Clay (Jack Lemmon) explains what the

ideal PR practitioner should be doing; “My job is supposed to be to advise people how to relate

to the public, how to make the good that my client does known, and how to help him find ways

to do good and benefit others as well as himself.” Clay is tired of acting like a pimp getting

women to attend parties for clients. He wants to do the right thing. So does PR practitioner

Tommy Layton (Patrick O’Neal) in The Secret Life of an American Wife (1968), who is tired of

waiting hand and foot on a celebrity who hires him to do everything for him. Layton finally tells

his client off and leaves him alone in his hotel room.

Two films show the seriousness in which the public relations profession is shown in the

21st century. In Jersey Girl (2004), publicist Oliver “Ollie” Trinke (Ben Affleck), a Manhattan

public relations man, loses everything after his wife dies in childbirth. He goes berserk at a press

conference, condemning the news media, and becomes blacklisted as a publicist. As Ames puts

it, Trinke has “broken two of the commandments of PR: thou shalt not ‘dis’ thy client and thou

shalt not publicly bag on journalists nor disparage the media.”42 For Trinke, however, leaving

the PR profession is a revelation ― he discovers what life is all about. In one scene, he’s sitting

in an office with real-life actor Will Smith and the two have this exchange about the public

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relations profession:

TRINKE: These publicists hired other publicists to get the word out for them.

SMITH: And then those publicists hired their own publicists to help spin the good

publicity they created for these publicists.

TRINKE: Of course, knowing publicists, they probably hired publicists to promote the

fact that they spun the publicity they hired the other publicists to spin.

SMITH: Oh, man, so what are you doing?

TRINKE: I’m a publicist.

Both men break out in laughter.

In Hancock (2008), PR practitioner Ray Embrey (Jason Bateman), a PR man with a heart

who is a non-profit advocate, tries to rehabilitate the public image of Hancock, an alcoholic,

broken-down man with amazing super powers. This film shows, in Ames’ words, “PR as

challenging, positive and worthwhile. Its practitioner balances a happy, satisfying personal life

with the demands of his profession, and PR helps both the client and the public, using the

two-way symmetrical model of PR.”43

Several films are based on real-life public relations practitioners. Public relations man

Robert Kensington “Bob” Lansford (Errol Flynn) is a former editor and PR legend based on

real-life PR pioneer Ivy Ledbetter Lee, who created positive images for very rich people by

having them donate to charities anonymously, and then having stories written about them

revealing their generosity (Four’s a Crowd, 1938). Public relations man Tom Rath (Gregory

Peck) writes speeches and acts like a mature PR man doing a professional job in The Man in the

Gray Flannel Suit (1956), a film that has the memorable scene where Rath asks how to be a PR

man and is told, “You got a clean shirt. You bathe every day. That’s all there is to it.”

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Positive images of PR practitioners go back to the beginning of film. Some of them do

the job of representing their clients with passion and dignity. Some don’t. Some get fired or quit

or threaten to quit because they won’t violate their ethical guidelines. For example, the PR

director for Premium Pictures, Kent Carter (Ross Alexander), gets fired when he refuses to stop a

story about an actor whose former wife is suing him for non-support: “I’m a press agent, not a

suppress agent,” he claims (Here Comes Carter, 1936). Public relations director Alex Coffman

(Tony Randall) is hired to make sure a financier’s image is not tarnished, but he can’t put up

with deception and lies and threatens to quit unless changes are made ― which they are (Let’s

Make Love, 1960). E.J. Baxter (Kristin Chenoweth) is a New York City PR practitioner who uses

her media savvy to bring tourism to a small Montana town after she quits her job when she

discovers her boss Lillah Sherwood (Heather Hanson) in the restroom with her fiancé (12 Men of

Christmas, 2009).

Some work at major hotels handling not only the hotel’s PR problems, but often the

guests as well. Publicity director Hugh Halsworth (Macdonald Carey) and his assistant and

son-in-law Jerry Denham (Robert Wagner) handle all the publicity needs for the hotel they work

for (Let’s Make It Legal, 1951). In The Towering Inferno (1974), Bigelow (Robert Wagner), the

PR executive for the skyscraper hotel, is coordinating public relations for the grand opening

while having an affair with his assistant Lorrie (Susan Flannery). The night of the big event,

Bigelow shuts off the phones so he and Lorrie can be together without interruption. As they are

getting dressed, Lorrie asks, “Did you leave a cigarette burning?” Bigelow pauses, then says,

“That’s no cigarette.” Both burn to death in the towering inferno. Mark Danning (Shea Farrell) is

the handsome and likable PR director of San Francisco’s St. Gregory Hotel who tries to solve the

myriad publicity problems of the hotel’s guests (Hotel, 1983-1986). Director of special events

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Mary Connell (Nikki Cox) handles public relations for a Las Vegas hotel, taking care of all kinds

of guests, from high-rollers to people in trouble (Las Vegas, 2003-2007).

Some public relations practitioners work at major corporations and businesses handling

news media crises and pushing stories that offer positive images of their companies. Doris

Walker (Maureen O’Hara, Teresa Wright, and Jane Alexander as Karen Walker) is a hard-bitten

department store PR woman who helps her client while learning about the true meaning of

Christmas and Santa Claus (Miracle on 34th Street, 1947; Hour of Stars: The Miracle on 34th

Street, 1957; Miracle on 34th Street, 1973). Public relations woman Jane Mitchell (Wendy

Barrie) works for an automobile manufacturer and tries to explain to the public the brawn and

vision that makes for great automobiles (Speed, 1936). Publicity sales manager Richard L.

“Dusty” Weston (Bill Williams) is in charge of promotion and public relations for a motorcycle

company and drives racing cars to promote the company (The Pace That Thrills, 1952). Publicist

Eric Yeager (Ray Milland) must convince a baseball team and the news media that their new

owner, a cat, will bring the team luck (Rhubarb, 1951). Public relations director Janet Blake

(Pamela Hensley) handles any problems her hospital has with the public and its patients (Marcus

Welby, M.D., 1969-1976: 1975-1976 for Blake character).

Krystle Carrington (Linda Evans) of Denver-Carrington gets the top PR job when public

relations man Gil Roland leaves because she is married to the company’s owner Blake

Carrington. Roland’s assistant, Tracy, who does most of the work and was promised the job by

Roland, takes the defeat in stride by offering to help Krystle in any way she can (Dynasty,

1981-1989: 1983-1984 storyline). Corporate PR vice president Christy Cooper (Marcy Walker)

is angry when her boss hires a thief to help solve some robberies (Palace Guard:“Pilot” 1991).

“Employee liaison” Hunt Stevenson (Michael Keaton) handles public relations problems

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between American autoworkers and their Japanese managers in an attempt to keep an American

car production plant in business (Gung Ho, 1986). Susan Costello (Madchen Amick) is a single

parent who is head of public relations at Garvers department store in New York City, solving one

problem after another until there is one vermin problem she can’t solve by herself (The Rats,

2002).

Some work for celebrities whose images need constant attention. Public relations man

Norm (Norman Rossington) tries to keep the Beatles on track as their fans smother them with

attention in A Hard Day’s Night (1964). Bill Dunnigan (Fred MacMurray), a studio PR expert,

rehabilitates his I’ll-do-anything-for-the-studio image by discovering a new actress. When she

dies, he tries to salvage her first and last film (The Miracle of the Bells, 1948). Candy (Frances

Fisher) publicizes a little-known hairdresser after he gives her the haircut of her life (The Big

Tease, 1999). Publicist Billy Stanton (Dan Bucatinsky) is hired by an actress to get her picture on

a magazine cover after another publicist Carolina (Stephanie Courtney) turns her down (The

Comeback, 2005). Public relations specialist Dahlia (Rosie Perez) works to make a fashion

designer famous, and gets furious when the client dumps her (Lipstick Jungle, 2008-2009). A

public relations woman (Randa Walker) handles a photo shoot and press conference while trying

to comfort a difficult actor client (Somewhere, 2010).

Some PR practitioners handle authors. When it comes to handling the publicity needs of

writers, PR people often have their hands full. New York publisher Lewis Jackman (Jeff

Chandler) creates a publicity campaign and a new image for a newly discovered writer (Return

to Peyton Place, 1961). Publicist Kitty (Kit) Donovan (Jessica Browne) squires an author around

New York for her first book promotion tour (Murder, She Wrote, 1984-1996: “The Murder of

Sherlock Holmes: Pilot” 1984) as does press agent (Mary Wickliffe) when the author goes to

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Milan (Murder, She Wrote: “Murder in Milan” 1992). Publicist Irving Mansfield (Nathan Lane)

uses every contact he has to create a new image for his wife Jacqueline Susann and develops a

brand new way of selling books (Isn’t She Great, 2000). Publicist Janet Gaines (Caroline Aaron)

tries to publicize an author who keeps rejecting her ideas (Amy’s Orgasm, also titled Amy’s O,

2001).

Some PR executives discover that hard work alone does bring rewards ― Whitney

(Bridget Moynahan) wins a promotion to partner, the youngest in the PR firm’s history, by

working long hours and doing whatever is necessary to help a client (Six Degrees, 2006-2007).

Public relations assistant Ashley Albright (Lindsay Lohan) works at a ritzy PR firm headed by

Peggy Braden (Missi Pyle) where luck determines how much of a future she will have (Just My

Luck, 2006). Public relations executive Priscilla Chase (Parker Posey) wins a promotion to vice

president when she brings new businesses to Cleveland (The Oh in Ohio, 2006). Publicist

Melissa “Mel” Rochester (Carly Pope) gets a well-deserved promotion through hard work and a

good heart (This Time Around, 2003). Valerie (Val) Tyler (Jennifer Garth) relies on good ideas

and a moral work ethic to become director of a PR firm, beating out less scrupulous publicists

(What I Like About You, 2002-2006). PR practitioner Jamie Stemple Buchman (Helen Hunt)

lands a big account with a don’t-give-up attitude (Mad About You, 1992-1999: “I’m Just So

Happy for You” 1992).

And some show the diversity of the public relations field by doing what they can to be

successful. Public relations man Johnny Morgan (Reginald Denny) works for a movie studio and

solves a crime using PR tools (The Preview Murder Mystery, 1936). Public relations woman

Jennifer Nelson (Doris Day) gives guided tours at a space research institute and ends up writing

the official biography of her boss (The Glass Bottom Boat, 1966). Frederick “Fred” Bolton

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(Dean Jones) comes up with a PR campaign for a product to combat stomach acidity ― by

promoting a horse with the product’s name at horse shows to attract high society (The Horse in

the Gray Flannel Suit, 1968). Public relations executive Ted Pierce (Gene Wilder) puts his job

on the back burner when he falls in love with a mysterious woman in red (The Woman in Red,

1984). A series of PR women serve as media guides for author Michael Moore, who continually

tries to subvert their work (Roger and Me, 1989). PR man Rick (Brian McNamara) promotes TV

programs and is not ashamed of being gay (Murphy Brown, 1988-1998: “Come Out, Come Out,

Wherever You Are” 1992). New York press agent Bob Tredici (Marc Grapey) applies his show

business acumen to revitalize his ailing father’s Indiana fruit farm even though he has to lie to

his family to prove his worth (A Piece of Eden, 2000). Publicist Joel Meyers (Diedrich Bader)

does all he can to turn an FBI agent into an attractive public spokeswoman (Miss Congeniality 2:

Armed and Fabulous, 2005).

There are heroic depictions of PR practitioners in both films and television programs,

including Wickland Snell (Walter Houston), a star reporter who takes a job as a public relations

man to make more money to help his family and give his son-in-law a job. Finally, he can’t take

the hypocrisy and lying, quits, and goes back to newspapers (Gentlemen of the Press, 1929).

Publicity director Burt Winslow (House Peters Jr.) who works for a research science center,

fights the bad guys and saves the world (King of the Rocket Men, 1949). American press agent

Dave Bishop (Robert Mitchum) probes the death of a millionaire client and his mysterious past

in Europe, ending up using his fists and a gun to win the day (Foreign Intrigue, 1956). Sports

columnist-turned-press agent Eddie Willis (Humphrey Bogart) loses his column when his paper

folds, goes to work as press agent for a crooked fight promoter, then quits to write a book

exposing the underside of boxing (The Harder They Fall, 1956). Military PR officer Bennett

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Marco (Frank Sinatra), who was brainwashed while captured in Korea, comes home to stop an

assassin of a public official (The Manchurian Candidate, 1962). Charlie Madison (James

Garner), who works in the Navy’s public information office, ends up an unlikely hero of D-Day

in 1944 (The Americanization of Emily, 1964). Michael Bell (Craig Stevens), a sophisticated,

powerhouse Broadway press agent, fights the good fight using PR methods and occasionally his

fists (Mr. Broadway, 1964). Peter Reaney (Rod Taylor), a swinging PR man working in London

at a corrupt PR firm, finally rebels against the system to do the right thing (The Man Who Had

Power Over Women, 1970). Scottie Templeton (Jack Lemmon), a Broadway press agent who

learns he is dying of cancer, tries one more time to reconnect with his son and the people who

love him (Tribute, 1980). Bob Jones (Michael Keaton) is running a Los Angeles PR firm when

he learns he has cancer and a few months to live. He creates a videotape so his unborn son can

get to know his father and in the process learns who his real friends are (My Life, 1993).

(4) Press secretaries, political aides, and military and police information officers are

among the most diversified public relations professionals in the movies and television. They

range from vile people doing terrible things to some of the most appealing and professional PR

professionals depicted.

Press secretaries not only advise the elected official about public relations, but they also

take care of the news media principally through news conferences, one-on-one meetings with

reporters, and dealing with crises. Their job can range from open discussion of issues with the

press to trying to conceal damaging information by omission rather than outright lying. Perhaps

the most positive image of the press secretary44 is Claudia Jean (C.J.) Cregg (Allison Janney), as

one of the first female White House press secretaries in history, in the weekly series The West

Wing (1999-2006). Week in and week out, the public saw a PR practitioner trying to do the best

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job she could within the limitations of her office. Even when she was kept out of the loop so she

didn’t know harmful information that could damage the presidency, she performed with

professionalism, good ethics, and humor. White House press secretary Kelly Ludlow (Ever

Carradine) is a younger, more anxious version of Cregg in another TV series, Commander in

Chief (2005-2006). When an assistant interrupts her press conference, she politely tells him not

to do that again. He counters by saying he deserved the job, not her. She fires him, then handles

one crisis after another in a professional, controlled way, even tricking a reporter into writing a

favorable story on the female president’s first 50 days.

Other press secretaries offering a good image of the office include Joe Tumulty (Thomas

Mitchell) who helps President Woodrow Wilson get and stay in office (Wilson, 1944). Former

reporter Kenneth Gibson (Donald O’Connor) convinces a newly appointed female ambassador to

hire him as press attaché by handling the press with aplomb (Call Me Madam, 1953). Public

relations man Charley Hand (Darren McGavin) works for the governor of New York, refusing to

be a “yes” man and showing an integrity rare in any public official (Beau James, 1957). The

governor’s press secretary Pete Downey (Ethan Phillips) on Benson (1980-1984) and the

mayor’s press secretary Paul Lassiter (Richard Kind) on Spin City (1996-2002) offer affectionate

if bumbling portraits in these long-running comedies. Sam Toi (Ronald Yamamoto) performs

admirably as press secretary to a mayoral candidate, dealing honestly and compassionately with

the news media (The Palermo Connection, 1990). Deputy press secretary Melanie Mitchell

(Donna Bullock) is taken hostage by hijackers after they seize the plane carrying the president of

the United States and his family; she is assassinated. Assistant press secretary (Michael Monks)

meets the press and tries to keep the information secret (Air Force One, 1997).

Press secretaries featured in docudramas are usually presented in a positive light. White

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House press secretary Pierre Salinger (Michael Lerner) performs admirably in President

Kennedy’s administration, getting angry when he is kept out of the loop even when it is for his

own good. President Kennedy tells him, “I don’t want to put my press secretary in a position of

deliberately deceiving the press. And you’re not the world’s greatest liar, Pierre. You don’t know

how lucky you are not to know what you don’t know” (The Missiles of October, 1974). Salinger

is also given an affectionate portrayal by Peter Boyden in Kennedy (1983) as he tries to help

Jacqueline Kennedy create the public image she wants while dealing with the press on the Cuban

Missile Crisis. Press secretary Ronald Ziegler (James Slovan) tries his best, but is either kept in

the dark as to what is happening in President Nixon’s administration or prompted by political

aides to give sanctioned “correct” answers as he prepares for a news conference (Blind Ambition,

1979). The director of communications for Prime Minister Tony Blair, Alastair Campbell (Mark

Bazelev), prepares a speech in which Princess Diana is described as “the people's princess,”

as he tries to help Blair capitalize on her death and in the process creates a household phrase (The

Queen, 2006).

PR men and women who work for government agencies try to do their best to represent

their bosses’ agendas. Director of public relations Jonathan Lyles (Mario Joyner) of the Board of

Health is interviewed by TV reporter Wanda Hawkins, falls for her, and then drops her when she

exposes the Board of Health cafeteria as being infested with vermin (Wanda at Large, 2003:

“King Rat” 2003). Bud Gerber (John Slattery) of the Treasury Department is the civilian handler

of the three survivors who raised the American flag on Mount Suribachi at the Battle of Iwo

Jima. He creates a publicity campaign to sell war bonds that is filled with lies and deception

(Flags of Our Fathers, 2006). National Institutes of Health (NIH) publicity liaison Eva Rossi

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(Anna Belknap) uses unconventional methods to keep the media at bay in the TV series Medical

Investigation (2004-2005).

Political aides form a mixed bag. Some do the best they can to get their candidate elected

within the boundaries of the law and good taste. Political PR man Charlie Dale (William

Demarest) makes “The Great Man” a household name (The Great Man Votes, 1939). Political

press relations speechwriter Steve Jackson (Martin Balsam) tries to do the right thing, even when

falling short (Ada, 1961). Marvin Lucas (Peter Boyle) convinces a man, who he says can’t

possibly win, to run for the Senate and then manipulates the candidate’s ideals into acceptable

political platitudes (The Candidate, 1972). Press aide Chet MacGregor (Ray Wise) tries to

protect his candidate from the news media with mixed results (Bob Roberts, 1992). Image

specialist Mel Felcher (Ben Masters) is worried about a presidential candidate’s girlfriend whom

he believes is influencing the candidate in the wrong way. He works to neutralize her influence

and maximize his influence (Running Mates, 1992).

A host of opposing political aides, press secretaries, and speechwriters work to get their

own senatorial candidate elected by trying to spin stories to get maximum exposure and to lead

off the nightly TV newscasts (Speechless, 1994). Press aide Dennis Murphy (Oliver Platt)

worries about damage control when a politician begins to say exactly what he thinks. Then, when

the press likes what it hears, Murphy climbs aboard the bandwagon (Bulworth, 1998). Media

consultant Libby Holden (Kathy Bates) is drafted to nullify the potent threat of negative media

reporting and isn’t above pulling out a gun to prove a point (Primary Colors, 1998).

Other political aides end up doing unethical and questionable things to get their

candidates elected or to keep them in office, doing whatever it takes, even breaking the law.45

Reporter Jack Burden (John Ireland and Jude Law) becomes a corrupt governor’s press secretary

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who resorts to blackmail at the official’s command (All The King’s Men, 1949 and 2006). Press

secretary Hank Ferris (Nicholas Pryor), urged on by top political presidential aides, handles a lot

of dirty tricks for the White House to give the president a better image and to manipulate the

news coverage in the president’s favor, even breaking the law when necessary (Washington

Behind Closed Doors, 1977). A campaign adviser (William Devane) will use anything it takes to

get his candidate elected, including telling him that he has “good news”: a rival candidate is

withdrawing from the race because of his wife’s mastectomy (The President’s Child, 1992).

Public relations press aide Alan Reed (Kevin Dunn) is part of a plot of deception and lies to use a

look-alike actor to play the president, who was struck down by a stroke (Dave, 1993).

And then, hardly to be taken seriously, there is press secretary Jerry Ross (Martin Short)

who advises the president when aliens attack Earth. He ends up helping to destroy the world

when he invites a prostitute into the White House who turns out to be an alien terrorist (Mars

Attacks!, 1996). Presidential press aide Jack Whittier (Dean Stockwell) has a problem: he’s a

werewolf and is more concerned with his condition than with the president’s public image,

especially after he tries to kill him aboard Air Force One (The Werewolf of Washington, 1973).

Military information officers are usually treated with humor and portrayed as good

citizens.46 Journalist Pvt. Marion Hargrove (Robert Walker) and Pvt. Mulvehill (Keenan Wynn)

join the public relations staff run by PR officer (Ray Teal) to stay out of harm’s way (See Here,

Private Hargrove, 1944). Lt.j.g. Max Siegel (Glenn Ford) is part of the PR staff for the Navy

commandeered by Lt. Cmdr. Clinton T. Nash (Fred Clark). Another member of the staff, Ensign

Tyson (Russ Tamblyn), is ordered to ensure all war correspondents are given everything they

need to write positive articles about the war effort (Don’t Go Near the Water, 1957). Army

public information officer Col. Gooch (Jim Backus) has his hands full when a magazine editor

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sets her sights on a war hero who doesn’t want anything to do with publicity (Top Secret Affair,

1957). PR officer Cmdr. Wallace (Werner Klemperer) is assigned to promote several war heroes

who don’t want to be publicized (Kiss Them for Me, 1957). Lt. Cmdr. Paul “Bus” Cummings

(James Coburn) and Lt. Cmdr. Charlie Madison (James Garner) are in the Navy’s public

information office when they are ordered to make sure the first casualty of D-Day in 1944 is a

Navy man. All goes well until the dead Navy man turns out to be very much alive (The

Americanization of Emily, 1964). Air Force public relations man Maj. Brian James (Robert

Colbert) creates a campaign to get women into the space program by using “that girl” (Marlo

Thomas) as a recruiting image (That Girl, 1966-1971: “Fly Me to the Moon” 1969).

Other military PR men find themselves in the middle of the action. A public relations

division lieutenant (Lew Gallo) somehow makes it to a besieged military area with a camera

crew to film a story about heroes and is sent back to headquarters to ask for reinforcements (Pork

Chop Hill, 1959). Public relations military officer Bruce Daninger (John Lithgow) has to

convince the public that daylight bombing raids are a good thing, so he zeroes in on the mostly

uncooperative men of the Memphis Belle bomber to sell the story (Memphis Belle, 1990).

Most police information officers also are portrayed as hard-working, dedicated public

officials trying to keep a good relationship with the news media while having their hands full

with uncooperative police officials.47 Police publicity man Henry Zeller (Mark Lonow) gets in

trouble for giving exclusives to a newspaper columnist (City in Fear, 1980). A police public

relations man wants a detective to play nice with the news media and not offend reporters, but

Dirty Harry Callahan doesn’t care (The Dead Pool, 1988). Press secretary Nick Pierce (Justin

Theroux) works for the Washington, D.C. police department and supports the unorthodox police

chief in every way he can (The District, 2000-2001). Police department PR woman Michelle

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Rivas (Alicia Coppola) falls for an eccentric detective while working on a case together (Monk,

2000-2009: “Mr. Monk and the Blackout” 2004). Press relations woman Jennifer “J.J.” Jareau

(A.J. Cook) acts as the team’s liaison with the media and local police agencies for the FBI’s

Behavioral Analysis Unit (BAU), making sure the news media doesn’t get in the way of solving

a case (Criminal Minds, 2005-2011). Deputy press secretary Sue Connors (Noelle Beck) works

for the mayor and is in conflict with the police chief. The chief’s own PR man and speech writer

Garrett Moore (Gregory Jbara) helps him deal with the inside politics as well as the news media

(Blue Bloods, 2010- 2012 current; 2011 episodes).

The worst example of a low-life police information officer is one who is killed almost

immediately. Paul Westerville, who is doing PR for the Policeman’s Benevolence Association,

is murdered in a parking garage after he has an affair with a paraplegic’s wife (NYPD Blue,

1993-2005: “Stratis Fear” 2005).

(5) The public relations professional as a true villain who will step on anyone, do

anything, lie, cheat, or steal, to protect a client’s image.48 These PR men and women will stop

at nothing, even murder, to get what they want. Publicity man Jimmy Dolan comes up with a

publicity stunt, blackmails a writer, and then murders his mother when she threatens to destroy

everything he has created (Alfred Hitchcock Presents, 1955-1962: “Madame Mystery” 1960).

Public relations practitioner Miriam Deering (Olivia de Havilland) tries to drive her sister crazy

and kills anyone who gets in her way until her sister murders her (Hush…Hush, Sweet Charlotte,

1964). PR man Stan Armbrewster sets up his predecessor to be killed by a genetically engineered

cyborg, then takes over his job. He is an inept whiner who is eventually turned into blood vapor

by an experimental weapon (Syngenor, 1990). A PR firm is a front for a devil-worshiping cult

that kills young women. Publicist Britanny Drake (Amber Newman) controls the minds of

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people around her and makes them do what she tells them to do. It turns out the Devil is really

the ultimate public relations man (Evil Ambitions, also titled Satanic Yuppies, 1996). Jake

Dunmore (Dermot Mulroney) murders his PR partner and brother, Ben Dunmore (Don Johnson),

for the love of a woman who then turns around and kills him (Goodbye Lover, 1998). In the Blue

Bloods episode “Silver Star” (2011), PR practitioner Ian Seroy (Michael Izquierdo) is involved

in the killing of a homeless man who turns out to be a former U.S. Marine war hero.

One of the most memorable villains who does everything evil short of murder is public

relations practitioner Leslie Stewart (Susan Flannery). Stewart even out-evils the TV series’ key

villain, oil tycoon J.R. Ewing. She lies to everyone, uses her sex appeal to get what she wants,

and ends up selling everyone out. In one pivotal scene, J.R. shows up at her apartment to finally

consummate their relationship. She teases him out of it and when he leaves, goes into her

bedroom, where her former husband is waiting for her in bed and laughing at how duplicitous

she has become (Dallas, 1978-1991: 1981 episodes).

Equally ruthless is PR agency owner Amanda Woodward (Heather Locklear), who

arrives from New York to fire half the Los Angeles staff. She keeps on publicist Ella Simms

(Katie Cassidy), who is an equally ruthless PR practitioner, cool and blonde, and eager to be

another Woodward. To test Simms’ loyalty, Woodward arranges for a lesbian PR woman to use

sex to convince Simms to sell Woodward out and take a job at a competing firm. Blackmail, lies,

and deceit are all part of Woodward’s stock in trade (Melrose Place, 1992-1999; 2009-2010:

“Cahuenga” 2009).

They call themselves the Mod Squad, aka the Merchants of Death, and often debate

which of their clients has killed more people. They are chief spokesperson and lobbyist Nick

Naylor (Aaron Eckhart), vice president of the Academy of Tobacco Studies; PR woman Polly

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Bailey (Maria Bello), who works for the Moderation Council dealing with alcohol; and Bobby

Jay Bliss (David Koechner), who promotes the gun business with his own advisory group

SAFETY. They frequently meet with one another in a bar to discuss strategies on how to dupe

the American people and make what their clients do acceptable to the public (Thank You for

Smoking, 2005).

Two public relations firms featured in TV series decide that the best way to handle a PR

problem is to create a fake disease for their client. In Absolute Power (2003-2005), Charles

Prentiss (Stephen Fry) and Martin McCabe (John Bird), who run Prentiss McCabe, a London PR

company (or “government media relations consultancy”), create a fake disease to solve a public

relations problem: “Cherry pick. Take the best bits from, say, cancer, add highlights from other

ailments and come up with a name … Most obscure diseases are named after two people …

we’ve got a career to save and a pestilence to unleash,” Prentiss tells his staff. Prentiss is a man

without morals whose only objectives are money and power. The disease the PR firm creates is

used to distract the news media from the fact that an actor viciously beat up his girlfriend. As

Prentiss tells the actor, “There is nothing more nauseating to the common working shmuck than

the sight of some pampered millionaire celebrity banging on about how hard life is at the top.”

The actors responds, “But it’s the truth.” Prentiss shoots back: “How many times do I have to tell

you, nobody gives a shit about the truth. That is why you employ me.”

In P.R.: Operation Overload (2000), Alex Reed (Diane Flacks) is a fast-talking liar,

boozer, and inspired owner and founder of Alexandra Reed & Associates, a flourishing

metropolitan PR firm in Toronto. She and her partner Jill Hayes (Ellie Harvie) create news, hype,

and fabricate only the best events to serve a guarded list of actors and celebrity clients. In one

episode, they also decide to fabricate a disease and give it to their client so the public will feel

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sorry for him and forgive him his trespasses.

Presidential crisis consultant Conrad Brean (Robert De Niro) is one of the most evil

images of the PR practitioner ever put on film. His actions, in the words of Ames, are

“manipulative, dishonest, sleazy, amoral, and outright criminal.”49 Called in to do damage

control (the president had a messy affair that has become public), Brean creates a massive

distraction to “change the story, change the lead.” He not only manipulates the news media

through a made-up world crisis complete with fake video and one lie and deception after another,

but he also sanctions murder (Wag the Dog, 1997). Equally sinister is Malcolm Tucker (Peter

Capaldi), the aggressive, profane, and feared director of communications for the government. He

will do anything to protect the government, including intimidation, blackmail, seduction, and

destroying anyone who gets in his way (The Thick of It, 2005-2009). Another member of this

villainous trio is Reed Rockwell (Michael Gladis), a public relations counsel, who is a

professional career assassin who uses any means at his disposal to destroy reputations (Leverage,

2008-2012 current: “The 15 Minutes Job” 2011).

Other PR practitioners do terrible things to get ahead or stay in power. PR man Richard

Stuart (Robert Culp) blackmails his clients for millions of dollars before being shot down in his

hotel room (Perry Mason: The Case of the Defiant Daughter, 1990). Bill Gibson (James

Hampton), who handles PR for a nuclear power plant, does what his boss tells him to do even if it

means condoning murder. Gibson labels a man who is killed while trying to warn the public of a

safety hazard as “an emotionally disturbed employee who was humored just long enough to get

the situation under control … yes, he had been drinking” (The China Syndrome, 1979). Press

agent Sid Moore (Keenan Wynn), a womanizing, amoral man, viciously tries to control everyone

in his life, using blackmail to secure clients and power (The Great Man, 1956). Tom Ferrell

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(Domenic Cuzzocrea), a womanizing PR practitioner, violates every ethical professional standard

before finding the tables turned on him when he falls for an enigmatic woman (No Angel, 1992).

Public relations creative director Julian Wright (Jason Clarke) works to get a rich new client who

covets family values. His temper and violence get in his way, destroying everything he has built

up as he beats up a rival, almost killing him, and then sends a girlfriend to the hospital (The

Human Contract, 2008). Publicist Tracey Green (Sarah Carter) is accused of having a lesbian

relationship with her boss Stephanie Rogers (Dana Wheeler-Nicholson) for financial purposes. It

turns out they made up the whole thing to get their firm needed publicity (Boston Legal, 2004-

2008: “It Girls and Beyond,” 2005). PR Practitioner Dauri Rathbun (Sharon Stone) is a corrupt,

sexy, drug addict who sleeps with her lawyer before police come to arrest her for fraud (Huff,

2006). PR executive Sheila (Stockard Channing) meets a waiter named Sam (Shaun Evans), uses

him as her boy toy, and then hires him as her personal assistant. When he gets involved with her

daughter by accident, she fires him and throws him to the wolves (Sparkle, 2007).

When it comes to being a villain, nothing is worse than picking on children and animals,

unless it’s dealing with zombies and aliens. Newspaper publisher Jim Taylor (Edward Arnold)

owns the news media in his state and decides what the public should and should not know. He

handles his own public relations by sending out goons to beat up the opposition, including

harassing and physically hurting children (Mr. Smith Goes to Washington, 1939). PR man

Gilbert Sipes (James Donadio) tries to kill a sweet-faced celebrity pig so he can control the

company fortunes (Gordy, 1995). Randi James (Lindsay Frost) is a public relations executive for

Dante Pharmaceuticals who seems to be doing a good job, until she turns out to be a

disintegrating zombie (Dead Heat, 1988). Crazy public information officer Lt. Col. Dan Lerner

(Dirk Benedict) helps cover up the arrival of aliens on Earth by attacking anyone who disagrees

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with him before he is finally brought to justice (Official Denial, 1994).

(6) The female public relations practitioner who uses her sex appeal to win clients

and get promotions.50 Publicist Rebecca Flannery (Alison Doody) seduces a major league ball

player to get his business (Major League II, 1994). Alicia “Allie” Brayman (Elizabeth Berkeley)

is a young and rising public relations executive dead set on advancing her career in any way

possible. She meets a strange man after a cocktail party and is framed for the murder of her

biggest client. The person framing her turns out to be her boss and mentor, the head of the PR

firm, Blake Preston (Barry Flatman) (Random Encounter, 1998). Publicist Samantha Jones (Kim

Cattrall) owns her own PR firm and is as sexually active as any womanizing man in securing

clients and success (Sex and the City, 1998-2004; Sex and the City: The Movie, 2008; Sex and

the City 2, 2010). Publicist Bridget Jones (Renee Zellweger) is a single, 30-something working

for a publishing firm who sleeps with the boss to get ahead before coming to her senses and

quitting her job (Bridget Jones’s Diary, 2001). Publicist Jessie (Jill Richie), who is hired to

improve a family’s image, tries to have sex with the family spokesman and ends up with mud on

her face (Arrested Development, 2003-2006: “Public Relations” 2004).

(7) The alcoholic public relations man is a staple throughout the history of movies

and television.51 These PR practitioners drink for a variety of reasons ― to keep their clients

happy, to escape the pressures of their job, and to forget the horrendous things they often have to

do to keep an account. Many films featuring PR men and women have scenes of serious social

drinking, but few seem to consider alcoholism a problem. Films and TV programs that emphasize

drinking by PR practitioners are either played for comedy or end up being deeply tragic dramas.

In Murders in the Zoo (1933), press agent Peter Yates (Charles Ruggles) gets a job doing

public relations for the zoo and is drunk in practically every scene. His alcoholism is played for

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laughs as he escapes one tricky and occasionally dangerous situation after another. Yates is

typical of the popular drunk character of the 1930s before the seriousness of alcoholism was

recognized in the movies. In Hemingway’s Adventures of a Young Man (1962), press agent Billy

Campbell (Dan Dailey) is always drunk as he goes from town to town to publicize a show before

the actors arrive. The young Hemingway tries to take care of him, but the situation is hopeless.

The seriousness of alcoholism as an occupational hazard in public relations was made

crystal clear in Days of Wine and Roses (1962) in which public relations practitioner Joe Clay

(Jack Lemmon) is an alcoholic who turns his wife into an alcoholic before struggling to regain

his sobriety and keep a job. He eventually realizes his work as well as his personal life will be

destroyed forever unless he gets sober, so he does. But the woman he introduced to alcohol

won’t give it up and that final shot of Clay looking out the window as she walks away with the

reflection of a neon bar sign next to his face is hard to forget.

An even more horrific picture of the PR practitioner as an alcoholic is a movie-made-for-

television titled The Morning After (1974). PR man Charlie Lester (Dick Van Dyke) is an

alcoholic who can’t control his drinking. At first, he simply makes mistakes that his secretary

catches. But at a presentation meeting, his boss realizes Lester is drunk and confronts him in the

restroom, telling him to clean up his act or he will be fired. A drunken Lester tries but can’t do it,

beating his wife when she refuses to give him liquor, and ending up in a hospital with delirium

tremens. He’s given one chance after another, but finally ends up alone and sick on a beach

crawling on the sand, trying to get away from the demons he sees around him. It is a desperate,

haunting final image.

Conclusion

This analysis of 222 films and 105 television programs reveals that the images of the

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public relations practitioner are far more varied and more positive than previously thought. When

they are good, they are very, very good, and when they are bad, they are horrid.

It is obvious that males overwhelmingly dominate the image of the PR practitioner in the

movies, but by the 21st century, women are represented in almost equal fashion, especially on

television. We also discovered that there are far more negative images in film than on television.

TV series may have more impact on the public because of their frequency and necessity to have

likable people as leading characters, resulting in more positive than negative images of PR men

and women.

Negative images range from press agents and their outrageous ballyhoo to publicity men

and women who will do anything for their clients, from alcoholics and PR women who use their

natural charms to win clients and get ahead in the profession, to true villains who are willing to

lie, cheat, steal, and even commit murder to save their reputations.

Positive images range from those who will do anything within the law to get their clients

publicity and to protect them in crisis situations to efficient and often likable press secretaries

and military-police public information officers. The PR professional as a hero who rebels against

unethical practices and quits his or her job before doing something immoral is a frequent image,

especially on television.

Nevertheless, there is much work to be done. Karen Miller in her ground-breaking study

on “Public Relations in Film and Fiction, 1930 to 1995,” wrote that scholars should not dismiss

“the stereotypes as foolish or uninformed.” Rather, she said, scholars “should do well to try to

understand if and in what ways these representations have influenced public knowledge and

attitudes about PR.”52 That is as true today as it was then.

Although there have been a few papers on the image of the public relations practitioner in

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film, there has been virtually nothing on the image of the public relations practitioner in

television, in novels, or other aspects of popular culture. This is a rich field for future academic

research and we encourage colleagues to mine this field as a means of understanding how the

image of PR men and women influences the public’s understanding of a profession that seems to

be coming into its own in the 21st century.

Endnotes

1 Those who helped with the finalization of this article include Research Associate Liz Mitchell; Xing Ju, a graduate student in public relations at USC Annenberg; and Jennifer Saltzman. 2 The original sample included more than 500 films and television programs, but the list was reduced to 327 films and television programs because the portrayals of PR practitioners in the items eliminated were either insignificant or unavailable to review. The final study includes 222 movies and 105 television programs. 3 Karen S. Miller, “Public Relations in Film and Fiction: 1930 to 1995,” Journal of Public Relations Research 11:1 (1999), 3-28. 4 Larry Tavcar, “Public Relations on the Screen: 17 Films to See,” Public Relations Quarterly 38:3 (1993), 21-23. 5 Donn James Tilson, “Public Relations and Hollywood: A Fistful of Publicity,” Public Relations Quarterly 48:1 (2003), 10. 6 Carol Ames, “PR Goes to the Movies: The Image of Public Relations Improves from 1996 to 2008,” Public Relations Review 36:2 (June 2010), 164-170. 7 Mordecai Lee, “The Image of the Government Flack: Movie Depictions of Public Relations in Public Administration,” Public Relations Review 27:3 (2001), 297-315. 8 Mordecai Lee, “Flicks of Government Flacks: The Sequel,” Public Relations Review 35:2 (2009), 159-1961. 9 Emily Kinsky, “The Portrayal of Public Relations Practitioners in The West Wing,” a paper presented at the Association for Education in Journalism and Mass Communication, San Francisco, CA, 2006. “The practitioners were coded based on demonstrated traits and work performed or discussed. Significant differences were found between male and female

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practitioners being included or disciplined, appearing as major characters, dealing with government officials and the media, discussing speech writing, and appearing silly.” 10 The study focused on 10 programs, 384 episodes, and 16 characters. The shows analyzed were Arrested Development (2003), Commander in Chief (2005-2006), The District (2000-2001), Entourage (2004), Jake in Progress (2005), Las Vegas (2003-2004), Mad About You (15 random episodes), Sex and the City (1998-2004), Spin City (11 random episodes), and The West Wing (1999-2006). 11 Youngmin Yoon and Heather Black, “Learning About Public Relations from Television: How Is the Profession Portrayed?” (Unpublished paper.) 12 Miller, 4 and 8-10. 13 Ames, 164. 14 Ibid., 169. 15 The Online IJPC Database includes more than 80,000 entries. Using key words such as “public relations” (1,371 entries) and “publicist” (560 entries), it was possible to isolate more than 500 movies and TV programs of interest. In addition, various online databases, including the Internet Movie Database (IMDb), were searched for verification and new possibilities. 16 There seems to be little current distinction in production values among films made for theatrical release, non-network outlets, or broadcast TV programs. Since one of the primary resources for the public is the home screen, the point of origin of productions is less important today than it was in the mid-20th century. Also, the image of the PR practitioner in England is similar to the image of the PR practitioner in the U.S., so those films and TV programs are included as well. 17 Miller, 7-8. Miller also notes on pp. 12-13: “Because most sources do not provide explicit definitions of PR, audience members might deduce its meaning by watching what its practitioners do. The characters have an incredibly wide range of duties. They organize open houses, guide tours and handle corporate contributions to political campaigns; plan parades, movie premieres, and beauty competitions; and conduct research and refer to opinion polls and market surveys. They prepare clients and employers for interviews, debates, and Congressional testimony; plan national speaking tours; form clubs; make awards; plan parties; write purpose statements and newsletter articles; sign autographs for their famous clients; work in graphics and production; and attend meetings. However, the details of work are regularly omitted: Many practitioners are never seen doing any work.” 18 Very Positive Films: O.S.S. (1946), The Man in the Gray Flannel Suit (1956), Let’s Make Love (1960), The Manchurian Candidate (1962). Very Positive TV Programs: The West Wing (1999-2006).

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19 Miller, 10. 20 Ibid., 10. 21 Positive Films: The Cohens and Kellys in Atlantic City (1929), Gentlemen of the Press (1929), The Guilty Generation (1931), Going Hollywood (1933), The Lost Jungle (1934), The Old Homestead (1935), Here Comes Carter (1936), Speed (1936), Mr. Deeds Goes to Town (1936), The Preview Murder Mystery (1936), Racing Lady (1937), Waikiki Wedding (1937), Four’s a Crowd (1938), The Leopard Man (1943), Wilson (1944), See Here, Private Hargrove (1944), Miracle on 34th Street (1947), The Miracle of the Bells (1948), Woman Hater (1949), King of the Rocket Men (1949), Mighty Joe Young (1949), Let’s Make It Legal (1951), Rhubarb (1951), The Pace That Thrills (1952), Call Me Madam (1953), The Girl Can’t Help It (1956), The Great Man (1956), Foreign Intrigue (1956), The Harder They Fall (1956), Top Secret Affair (1957), Don’t Go Near the Water (1957), Loving You (1957), Slim Carter (1957), Beau James (1957), Kiss Them for Me (1957), Kathy O’ (1958), Pork Chop Hill (1959), Ada (1961), Return to Peyton Place (1961), Days of Wine and Roses (1962), Robin and the 7 Hoods (1964), A Hard Day’s Night (1964), The Glass Bottom Boat (1966), The Horse in the Gray Flannel Suit (1968), Airport (1970), The Towering Inferno (1974), Tribute (1980), Gung Ho (1986), Making Mr. Right (1987), The Palermo Connection (1990), My Life (1993), Miracle on 34th Street (1994), SubUrbia (1996), The Big One (1997), Air Force One (1997), A Piece of Eden (2000), Isn’t She Great (2000), The Kid (2000), The Rats (2002), Jersey Girl (2004), Miss Congeniality 2: Armed and Fabulous (2005), Just My Luck (2006), The Oh in Ohio (2006), Hancock (2008), Somewhere (2010). Positive TV Programs: Hour of Stars: The Miracle on 34th Street (1955), The Life and Legend of Wyatt Earp: “The Buntline Special” (1955), Make Room for Daddy: “Too Good for Words” (1958), Mr. Broadway (1964), That Girl: “Fly Me To the Moon” (1969), Miracle on 34th Street (1973), The Missiles of October (1974), Marcus Welby, M.D. (1975-1976), The Love Boat (1977-1986), Supertrain: “Express To Terror” (1979), Benson (1980-1984), City in Fear (1980), Hotel (1983-1986), Kennedy (1983), Murder She Wrote: “The Murder of Sherlock Holmes: Pilot” (1984), Leg Work (1987), Drop-Out Mother (1987), Growing Pains (1989), thirtysomething: “Three Year Itch” (1990), Perry Mason: The Case of the Defiant Daughter (1990), Palace Guard: “Pilot” (1991), Mad About You: “I’m Just So Happy for You” (1992), Murphy Brown: “Come Out, Come Out, Wherever You Are” (1992), Murder She Wrote: “Murder in Milan” (1992), Parallel Lives (1994), The Nanny: “Oy Vey, You’re Gay” (1995), Spin City (1996-2002), The District (2000-2001), The Growing Pains Movie (2000), Baby Bob (2002-2003), What I Like About You (2002-2006), Las Vegas (2003-2007), This Time Around (2003), Monk: “Mr. Monk and the Blackout” (2004), Medical Investigation (2004-2005), Commander in Chief (2005-2006), Criminal Minds (2005-2011), Jake in Progress (2005-2006), Six Degrees (2006-2007), Reaper: “Acid Queen” (2008), 12 Men of Christmas (2009), Too Big to Fail (2011), Blue Bloods (2011). 22 Miller, 10. 23 Ibid., 8.

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24 Ibid.,10. 25 Negative Films: Terrible Teddy, the Grizzly King (1901), The Goose Woman (1925), Hook, Line and Sinker (1930), Follow the Leader (1930), The Half-Naked Truth (1932), Professional Sweetheart (1933), Murders in the Zoo (1933), Bombshell (1933), Bureau of Missing Persons (1933), Made on Broadway (1933), Hard to Handle (1933), King Kong (1933), Lady by Choice (1934), A Night at the Ritz (1935), Another Face (1935), Cheers of the Crowd (1935), Cain and Mabel (1936), The Golden Arrow (1936), Something to Sing About (1937), A Star Is Born (1937), Shall We Dance (1937), When Love Is Young (1937), Expensive Husbands (1937), Thunder in the City (1937), Cowboy from Brooklyn (1938), Annabel Takes a Tour (1938), The Great Man Votes (1939), Dancing Co-Ed (1939), Second Fiddle (1939), Playmates (1941), I Wake Up Screaming (1941), For Beauty’s Sake (1941), Born to Sing (1942), Four Jacks and a Jill (1942), Government Girl (1943), Broadway Rhythm (1944), Zombies on Broadway (1941), Eve Knew Her Apples (1945), The Senator Was Indiscreet (1947), Sepia Cinderella (1947), All the King’s Men (1949), A Woman of Distinction (1950), Trigger Jr. (1950), Studio Stoops (1950), Vicki (1953), It Should Happen To You (1954), A Star Is Born (1954), The Big Knife (1955), Sweet Smell of Success (1957), Hemingway’s Adventures of a Young Man (1962), Night of Evil (1962), Summer Holiday (1963), Man’s Favorite Sport (1964), The Americanization of Emily (1964), The Patsy (1964), Strange Bedfellows (1965), Winter A-Go-Go (1965), Beach Blanket Bingo (1965), The Oscar (1966), Smashing Time (1967), Blast-Off Girls (1967), The Secret Life of an American Wife (1968), The Man Who Had Power Over Women (1970), The Candidate (1972), The Werewolf of Washington (1973), Buffalo Bill and the Indians (Or Sitting Bull’s History Lesson) (1976), The Rutles: All You Need Is Cash (1978), A Dream of Passion (1978), The Idolmaker (1980), Final Assignment (1980), This Is Spinal Tap (1984), The Woman in Red (1984), Full Metal Jacket (1987), Dead Heat (1988), Ladykillers (1988), The Dead Pool (1988), Roger and Me (1989), The Godfather, Part III (1990), Memphis Belle (1990), Bob Roberts (1992), The Bodyguard (1992), Speechless (1994), Major League II (1994), The Great White Hype (1995), Mars Attacks! (1996), The Big One (1997), Primary Colors (1998), Bulworth (1998), Random Encounter (1998), Sliding Doors (1998), The Big Tease (1999), Amy’s Orgasm (also titled Amy’s O, 2001), Bridget Jones’s Diary (2001), Monkeybone (2001), Rock Star (2001), America’s Sweethearts (2001), People I Know (2002), Phone Booth (2002), City by the Sea (2002), A Mighty Wind (2003), King Kong (2005), The Queen (2006), Flags of Our Fathers (2006), For Your Consideration (2006), All the King’s Men (2006), Sparkle (2007), How to Lose Friends and Alienate People (2008), The Human Contract (2008), Sex and the City: The Movie (2008), State of Play (2009), Sex and the City 2 (2010). Negative TV Programs: Amos ‘n’ Andy: “Kingfish Becomes a Press Agent” (1951), All-Star Revue (1952), That Kind of Woman (1959), McCloud: “A Little Plot at Tranquil Valley” (1972), The Morning After (1974), The 2000 Year Old Man: The Animated TV Special (1975), Emergency!: “Rules of Order” (1976), Washington Behind Closed Doors (1977), Blind Ambition (1979), Dynasty (1983-1984), Who’s The Boss?: “Charmed Lives” (1986), Perry Mason: The Case of the Murdered Madam (1987), Running Mates (1992), Absolutely Fabulous (1992-1996; 2001-2004), Barbarians at the Gate (1993), Bye Bye Birdie (1995), Sex and the City (1998-2004), Queer as Folk (United Kingdom, 1999), Clerks: The Animated Series (2000), P.R.: Operation

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Overload (2000), Girlfriends: “Blinded by the Lights” (2002), Wanda at Large: “King Rat” (2003), Entourage (2004-2011), Arrested Development: “Public Relations” (2004), NYPD Blue: “Stratis Fear” (2005), The Comeback (2005), Boston Legal: “Shock and Owww!” (2006), Bones: “The Bodies in the Book” (2007), NCIS: “Corporal Punishment” (2007), Big Shots (2007-2008), The Life and Times of Vivienne Vyle (2007), Ugly Betty: “Tornado Girl” (2008), Lipstick Jungle (2008-2009), Cold Case: “Breaking News” (2009), Mad Men: “Public Relations” (2010), Family Guy: “Brian Writes a Bestseller” (2010). 26 Miller, 9. 27 Ibid., 9. 28 Ibid., 8. 29 Very Negative Films: The Miracle Woman (1931), Mr. Smith Goes to Washington (1939), Meet John Doe (1941), The Great Man (1956), Hush…Hush, Sweet Charlotte (1964), The China Syndrome (1979), The Electric Horseman (1979), Mob War (1989), Syngenor (1990), Cover Up (1991), No Angel (1992), Dave (1993), Gordy (1995), Evil Ambitions (also titled Satanic Yuppies, 1996), Wag the Dog (1997), Goodbye Lover (1998), Thank You For Smoking (2005). Very Negative Television Programs: Suspense: “The Brush-Off” (1950), Alfred Hitchcock Presents: “Madame Mystery” (1960), Dallas (1981), The President’s Child (1992), Official Denial (1994), Mr. St. Nick (2002), Absolute Power (2003), Boston Legal: “It Girls and Beyond” (2005), The Thick of It (2005-2009), Huff (2006), Melrose Place: “Cahuenga” (2009), Leverage: “The 15 Minutes Job” (2011), Blue Bloods: “Silver Star” (2011). 30 Miller, 9. 31 Neutral Films: The Black Camel (1931), Millie (1931), Britannia of Billingsgate (1933), The Great Ziegfeld (1936), The Shining Hour (1938), Mr. Moto’s Gamble (1938), Heartaches (1947), The Girl from Jones Beach (1949), Easy Living (1949), To Please a Lady (1950), The West Point Story (1950), Lady Godiva Rides Again (1951), As Young As You Feel (1951), Singin’ in the Rain (1952), Roman Holiday (1953), The High and the Mighty (1954), Gypsy (1962), Bye Bye Birdie (1963), Goldilocks and the Three Bares (1963), What a Way to Go! (1964), Fate Is the Hunter (1964), Interlude (1968), Stardust Memories (1980), The Jayne Mansfield Story (1980), The Purple Rose of Cairo (1985), Tucker: The Man and his Dream (1988), Beavis and Butt-Head Do America (1996), Liar Liar (1997), Contact (1997), Lost in Translation (2003). Neutral TV Programs: The Twilight Zone: “The Fever” (1960), Lace (1984), The Tragedy of Flight 103: The Inside Story (1990), Come On, Get Happy: The Partridge Family Story (1999), Spooks: “Thou Shalt Not Kill: Pilot” (2002), Extras (2005-2007), Castle: “Flowers for Your Grave” (2009), The Real Housewives of Beverly Hills: “Unforgivable: Finale” (2011), Royal Pains: “But There’s a Catch” (2011).

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32 Ames, 168. 33 The 11 films Ames studied are Mars Attacks! (1996), Wag the Dog (1997), The Kid (2000), America’s Sweethearts (2001), People I Know (2002), Phone Booth (2002), Miss Congeniality 2: Armed and Fabulous (2005), Jersey Girl (2006), For Your Consideration (2006), Sex and the City (2008), and Hancock (2008). 34 Very Positive TV Series: The West Wing (1999-2006). Positive TV Series: Mr. Broadway (1964), Marcus Welby, M.D. (1975-1976), The Love Boat (1977-1986), Benson (1980-1984), Hotel (1983-1986), Leg Work (1987), Growing Pains (1989), Spin City (1996-2002), The District (2000-2001), The Growing Pains Movie (2000), Baby Bob (2002-2003), What I Like About You (2002-2006), Las Vegas (2003-2007), Commander in Chief (2005-2006), Criminal Minds (2005-2011), Jake in Progress (2005-2006), Six Degrees (2006-2007), Blue Bloods (2011). 35 Very Negative TV Series: Dallas (1981), Absolute Power (2003). Negative TV Series: Dynasty (1983-1984), Absolutely Fabulous (1992-1996; 2001-2004), Sex and the City (1998-2004), Queer as Folk (United Kingdom, 1999), Clerks: The Animated Series (2000), P.R.: Operation Overload (2000), Entourage (2004-2011), Big Shots (2007-2008), The Life and Times of Vivienne Vyle (2007), Lipstick Jungle (2008-2009). 36 Films and television programs showing press agents doing outrageous publicity stunts include Terrible Teddy, the Grizzly King (1901), Hook, Line and Sinker (1930), The Miracle Woman (1931), Professional Sweetheart (1933), Bureau of Missing Persons (1933), Made on Broadway (1933), Britannia of Billingsgate (1933), Hard to Handle (1933), Another Face (1935), Lady by Choice, 1934), A Night at the Ritz (1935), Cheers of the Crowd (1935), Cain and Mabel (1936), The Golden Arrow (1936), Something to Sing About (1937), Shall We Dance (1937), When Love Is Young (1937), Cowboy from Brooklyn (1938), Annabel Takes a Tour (1938), Dancing Co-Ed (1939), Second Fiddle (1939), I Wake Up Screaming (1941), For Beauty’s Sake (1941), Four Jacks and a Jill (1942), The Leopard Man (1943), Zombies on Broadway (1944), Eve Knew Her Apples (1945), The Senator Was Indiscreet (1947), Studio Stoops (1950, in which the Three Stooges are mistaken for studio publicists), Amos ‘n’ Andy: “Kingfish Becomes a Press Agent” (1951), Vicki (1953), The Life and Legend of Wyatt Earp: “The Buntline Special” (1955), Loving You (1957), Bye Bye Birdie (1963), Summer Holiday (1963), Man’s Favorite Sport (1964), Winter A-Go-Go (1965), Beach Blanket Bingo (1965), Blast-Off Girls (1967), The 2000 Year Old Man: The Animated TV Special (1975), Buffalo Bill and the Indians (Or Sitting Bull’s History Lesson 1976), Emergency!: “Rules of Order” (1976), Bye Bye Birdie (1995), Monkeybone (2001), Family Guy: “Brian Writes a Bestseller” (2001). 37 Miller, 13. 38 In the 1930s, Lee Tracy played various reporters, gossip columnists, and publicity men. In Blonde Bombshell (1933) Tracy does memorable turn as Press Agent E.J. “Space” Hanlon, a

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two-faced publicity man for Monarch Studios who will do anything for a story and usually does. 39 Films and television programs showing public relations men who would do anything to help a client, even if it’s bending ethical rules and the law include Follow the Leader (1930), The Guilty Generation (1931), The Black Camel (1931), Going Hollywood (1933), The Lost Jungle (1934), The Old Homestead (1935), Mr. Deeds Goes to Town (1936), The Great Ziegfeld (1936), Racing Lady (1937), Expensive Husbands (1937), A Star Is Born (1937), Waikiki Wedding (1937), Thunder in the City (1937), Mr. Moto’s Gamble (1938), The Shining Hour (1939), Born to Sing (1942), Broadway Rhythm (1944), Sepia Cinderella (1947), The Girl from Jones Beach (1949), Easy Living (1949), Woman Hater (1949), Mighty Joe Young (1949), Lady Godiva Rides Again (1951), As Young As You Feel (1951), All-Star Revue (1952), Singin’ in the Rain (1952), It Should Happen to You (1954), The High and the Mighty (1954), A Star Is Born (1954), The Girl Can’t Help It (1956), Slim Carter (1957), Kathy O’ (1958), Make Room for Daddy: “Too Good for Words” (1958), That Kind of Woman (1959), Gypsy (1962), Night of Evil (1962), Goldilocks and the Three Bares (1963), The Patsy (1964), What a Way to Go! (1964), Robin and the 7 Hoods (1964), Fate Is the Hunter (1964), Strange Bedfellows (1964), The Oscar (1966), Smashing Time (1967), Interlude (1968), McCloud: “A Little Plot at Tranquil Valley” (1972), The 2000 Year Old Man: The Animated TV Special (1975), The Rutles: All You Need Is Cash (1978), The Electric Horseman (1979), The Idolmaker (1980), Stardust Memories (1980), The Jayne Mansfield Story (1980), Lace (1984), This Is Spinal Tap (1984), The Purple Rose of Cairo (1985), Who’s The Boss?: “Charmed Lives” (1986), Mob War (1989), Perry Mason: The Case of the Defiant Daughter (1990), The Bodyguard (1992), Barbarians at the Gate (1993), The Great White Hype (1995), Queer as Folk (United Kingdom, 1999), The Kid (2000), Clerks: The Animated Series (2000), America’s Sweethearts (2001), Phone Booth (2002), People I Know (2002), A Mighty Wind (2003), Entourage (2004-2011), Jake in Progress (2005-2006), Flags of Our Fathers (2006), For Your Consideration (2006), NCIS: “Corporal Punishment” (2007), Big Shots (2007-2008), The Life and Times of Vivienne Vyle (2007), Cold Case: “Breaking News” (2009), State of Play (2009). Films and television programs in which public relations women do their jobs efficiently and compete with men on an equal basis include Speed (1936), Playmates (1941), Miracle on 34th Street (1947), Heartaches (1947), A Woman of Distinction (1950), Hour of Stars: The Miracle on 34th Street (1955), The Glass Bottom Boat (1966), Miracle on 34th Street (1973), The Love Boat (1977-1986), A Dream of Passion (1978), Dynasty (1983-1984), Murder She Wrote: “The Murder of Sherlock Holmes: Pilot” (1984), Making Mr. Right (1987), Perry Mason: The Case of the Murdered Madam (1987), Drop-Out Mother (1987), Growing Pains (1989), The Tragedy of Flight 103: The Inside Story (1990), thirtysomething: “Three Year Itch” (1990), Absolutely Fabulous (1992-1996; 2001-2004), Mad About You: “I’m Just So Happy for You” (1992), Miracle on 34th Street (1994), Parallel Lives (1994), The Nanny: “Oy Vey, You’re Gay” (1995), SubUrbia (1996), Liar Liar (1997), Contact (1997), Sliding Doors (1998), Come On, Get Happy: The Partridge Family Story (1999), The Growing Pains Movie (2000), Rock Star (2001), Girlfriends: “Blinded by the Lights” (2001), Monk: “Mr. Monk and the Blackout” (2004), Boston Legal: “Shock and Owww!” (2006), Bones: “The Bodies in the Book” (2007), How to Lose Friends and Alienate People (2008), Castle: “Flowers for Your Grave” (2009), Somewhere (2010), Family Guy: “Brian Writes a Bestseller” (2010).

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40 Mr. Broadway (1964). In this TV series, public relations man Michael Bell (Craig Stevens) is a sophisticated Broadway press agent and owner of a public relations firm in Manhattan. 41 Films and television programs in which public relations men do their jobs efficiently while trying to do the right thing include Gentlemen of the Press (1929), Millie (1931), Speed (1936), Here Comes Carter (1936), Mr. Deeds Goes to Town (1935), The Preview Murder Mystery (1936), Four’s a Crowd (1938), The Miracle of the Bells (1948), King of the Rocket Men (1949), The West Point Story (1950), Let’s Make It Legal (1951), Rhubarb (1951), The Pace That Thrills (1952), Foreign Intrigue (1956), The Man in the Gray Flannel Suit (1956), The Harder They Fall (1956), Let’s Make Love (1960), The Twilight Zone: “The Fever” (1960), Return to Peyton Place (1961), The Manchurian Candidate (1962), The Americanization of Emily (1964), Mr. Broadway (1964), Hunter (1964), A Hard Day’s Night (1964), The Secret Life of an American Wife (1968), The Horse in the Gray Flannel Suit (1968), The Man Who Had Power Over Women (1970), The Towering Inferno (1974), City in Fear (1980), Tribute (1980), Final Assignment (1980), Hotel (1983-1986), The Woman in Red (1984), Gung Ho (1986), Tucker: The Man and His Dream (1988), Murphy Brown: “Come Out, Come Out, Wherever You Are” (1992), My Life (1993), A Piece of Eden (2000), Isn’t She Great (2000), Baby Bob (2002-2003), Lost in Translation (2003), Jersey Girl (2004), The Comeback (2005), Miss Congeniality 2: Armed and Fabulous (2005), Reaper: “Acid Queen” (2008), Hancock (2008), The Real Housewives of Beverly Hills: “Unforgivable: Finale” (2011). Films and television programs in which public relations women do their jobs efficiently and professionally include The Guilty Generation (1931), Miracle on 34th Street (1947), A Woman of Distinction (1950), Hour of Stars: The Miracle on 34th Street (1955), Slim Carter (1957), The Glass Bottom Boat (1966), Miracle on 34th Street (1973), Marcus Welby, M.D. (1975-1976), Dynasty (1983-1984), Murder She Wrote: “The Murder of Sherlock Holmes: Pilot” (1984), Roger and Me (1989), Palace Guard: Pilot (1991), Mad About You: “I’m Just So Happy for You” (1992), Murder She Wrote: “Murder in Milan” (1992), The Big Tease (1999), Amy’s Orgasm (also titled Amy’s O, 2001), What I Like About You (2002-2006), The Rats (2002), This Time Around (2002), Las Vegas (2003-2007), Six Degrees (2006-2007), Just My Luck (2006), The Oh in Ohio (2006), Lipstick Jungle (2008-2009), 12 Men of Christmas (2009). 42 Ames, 169. 43 Ibid, 169. 44 Films and TV programs that show press secretaries and political aides in a good light include The Great Man Votes (1939), Wilson (1944), Call Me Madam (1953), Beau James (1957), Ada (1961), The Candidate (1972), The Missiles of October (1974), Blind Ambition (1979), Benson (1980-1984), Kennedy (1983), The Palermo Connection (1990), Running Mates (1992), Speechless (1994), Beavis and Butt-Head Do America (1996), Spin City (1996-2002), Contact (1997), Air Force One (1997), The Big One (1997), The West Wing (1999-2006), Commander in Chief (2005-2006), Medical Investigation (2004-2005), The Queen (2006).

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45 Films and TV programs that show press secretaries and political aides doing unethical things include All the King’s Men (1949), The Werewolf of Washington (1973), Washington Behind Closed Doors (1977), Final Assignment (1980), Bob Roberts (1992), The President’s Child (1992), Dave (1993), Mars Attacks! (1996), Wag the Dog (1997), Bulworth (1998), Primary Colors (1998), The Growing Pains Movie (2000), Spooks: “Thou Shalt Not Kill: Pilot” (2002), Wanda at Large: “King Rat” (2003), All the King’s Men (2006), Flags of Our Fathers (2006), NCIS: “Corporal Punishment” (2007). 46 Films and TV programs that feature military information officers include See Here, Private Hargrove (1944), Don’t Go Near the Water (1957), Top Secret Affair (1957), Kiss Them for Me (1957), Pork Chop Hill (1959), The Manchurian Candidate (1962), The Americanization of Emily (1964), That Girl: “Fly Me To the Moon” (1969), Full Metal Jacket (1987), Memphis Belle (1990), NCIS: “Corporal Punishment” (2007). The officers are usually treated with humor or portrayed as good people. 47 Films and TV programs that feature police public relations officers include City in Fear (1980), The Dead Pool (1988), The District (2000-2001), Monk: “Mr. Monk and the Blackout” (2004), Criminal Minds (2005-2011), NYPD Blue: “Stratis Fear” (2005), Blue Bloods (2011). 48 Films featuring public relations men and women as villains include Mr. Smith Goes to Washington (1939), Suspense: “The Brush-Off” (1950), The Big Knife (1955), The Great Man (1956), Sweet Smell of Success (1957), Hush…Hush, Sweet Charlotte (1964), The Werewolf of Washington (1973), Washington Behind Closed Doors (1977), The China Syndrome (1979), Dallas (1981), Perry Mason: The Case of the Murdered Madam (1987), Dead Heat (1987), Ladykillers (1988), Mob War (1989), Syngenor (1990), Perry Mason: The Case of the Defiant Daughter (1990), Cover Up (1991), The President’s Child (1992), No Angel (1992), Official Denial (1994), Gordy (1995), Evil Ambitions (also titled Satanic Yuppies, 1996), Wag the Dog (1997), Goodbye Lover (1998), P.R.: Operation Overload (2000), Mr. St. Nick (2002), Absolute Power (2003), NYPD Blue: “Stratis Fear” (2004), The Thick of It (2005-2009), Thank You for Smoking (2005), Boston Legal: “It Girls and Beyond” (2005), Huff (2006), Sparkle (2007), The Human Contract (2008), Melrose Place: “Cahuenga” (2009), State of Play (2009), Leverage: “The 15 Minutes Job” (2011), Blue Bloods “Silver Star” (2011). 49 Ames, 167. 50 Films and TV programs that show public relations women using their sex appeal and natural charms in their work include Major League II (1994), Random Encounter (1998), Sex and the City (1998-2004), Bridget Jones’s Diary (2001), Arrested Development: “Public Relations” (2004), Sex and the City: The Movie (2008), Sex and the City 2 (2010). 51 Films in which an alcoholic PR man is featured include Murders in the Zoo (1933), Hemingway’s Adventures of a Young Man (1962), Days of Wine and Roses (1962), The Morning After (1974). 52 Miller, 24-25.

Popular culture/Johnston.pdf

Johnston, J. (2010). Girls on screen: How film and television depict women in public relations. PRism 7(4): http://www.prismjournal.org

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Girls on screen: How film and television depict women in public relations

Jane Johnston

Bond University

Abstract This paper explores how women in public relations have been depicted in the popular culture forms of film and television. With some reference to early screen depictions, it focuses primarily on film and television from the past two decades, analysing women in a variety of public relations roles in the 1990s and 2000s. The study looks at nine leading television series and movies from the United States and United Kingdom to examine how women in public relations are portrayed, and also collates the data from previous studies to develop a profile of how depictions have changed since the 1930s. Primarily, it seeks to locate these depictions of women on screen within the spectrum of feminist and post feminist theory, both specific to public relations and from a wider perspective. It then draws on a range of thinking from popular memory, cultivation analysis and the public sphere to explain how these depictions become embedded within popular (mis)understandings of the profession.

Introduction This study examines the representation of women in public relations roles in film and television. It analyses the prevalence of women and how they are portrayed in screen depictions, and considers how these inform popular understanding and expectations. Though we cannot generalise too liberally about how audiences might view the industry of public relations through these films and television shows, there is support from other industries and sectors, such as law and the military, that media depictions (including film and television) are a primary source of how

the citizenry learns about a profession (Pfau, Mullen, Deidrich & Garrow, 1995; Parker, 1998; Robb, 2004; Hill, 2009). Miller (1999) notes that movies can offer a view of the profession to people who have no personal experience of its practice. Indeed, as the profession of public relations is not one that people come into contact with on a regular basis like doctors, teachers or accountants, representations in popular culture are often the only frame of reference for many people. As Keenan (1996) points out, an analysis of depictions in the media is a significant step toward fully investigating public perceptions of the industry.

While the study incorporates early films from the 1920s onwards, its main focus is more contemporary, incorporating the 1990s and 2000s. Two samples are analysed in this paper: the first provides a composite of 113 public relations films and series analysed in previous literature (and inclusive of this paper’s second sample); the second provides the primary focus of the paper, focusing on nine films and television series which include women in public relations during the 1990s and 2000s.1

The study draws on literature and developing theory from the 30-plus years of research into the gendered profession of public relations while also including some broader feminist and post feminist theory. While acknowledging that it cannot do justice to the full range of literature in these fields, it aims to provide an overview of some key developments and studies during this period in order to provide a framework for interrogating and analysing the cinematic depictions of public relations characters during this time. By then

1 The 1940s version of Miracle on 34th Street is also briefly referred to in the study.

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considering the cultural and communication fields of memory studies (Foucault, 1975; Halbwachs, 1992; Edgerton & Rollins, 2001; Grainge, 2003) and cultivation analysis (Chandler, 1995; West & Turner, 2010) within the mediated public sphere (Habermas, 1989; Carpignano, Anderson, Aronowitz & DiFazio, 1993; Aronowitz, 1993; Outhwaite, 1994; Craig, 2004), it suggests how these depictions can contribute to public and professional understanding of public relations. Ultimately, the paper aims to assist in showing the profession of public relations how others see it and the industry may in turn use this knowledge as it works toward a clear and realistic understanding of its multiple and complex layers and the diversity of those who work within it.

Women in public relations The identification of the ‘velvet ghetto of affirmative action’ by Business Week in 1978, which highlighted women being employed in public relations roles rather than more senior management positions, saw the beginning of an ongoing investigation into women in public relations and the ramifications for an industry that had moved toward female domination (see IABC, 1984; Cline et al., 1986; Toth & Cline, 1989; Dozier, Grunig & Grunig, 1995.) As numbers of women in the industry grew to, and remained at, 70 to 80% (Aldoory & Toth, 2002; Rush, Oukrop & Creedon, 2004; Aldoory, 2005; Public Relations Institute of Australia (PRIA) in Johnston & Zawawi, 2009) the idea that the industry had become ‘feminised’—described by Aldoory as “a demographic shift in the profession” (2005, p. 668)—entered the public relations discourse. As Rea put it: “the face of public relations is female” (2002, p. 1).

However, although women remained in the majority in the profession, women did not move into management ranks at the same rate as men. US figures showed that in 1997, while women represented more than 60% of the profession, only 37% were classed as managers (in Rush et al., 2004, p.229). Other studies supported this, showing women were

more likely to work at a technical level, while men were more likely to be in senior roles, making policy decisions, and that women tended to do both technical and management roles rather than moving from one to the other (Dozier & Broom, 1995; Toth, Serini, Wright & Emig, 1998; Grunig, Toth, & Hon, 2001).

Among the reasons advanced for this trend included women’s lower inclination to push for advancement due to their work-family balance (Grunig, et al., 2001), women were seen as a ‘better buy’ than male employees, external affirmative action pressure meant women had to be employed by law, attractive rates of pay were available for comparably qualified work, and a gender ideology that women were best capable of the “emotional labour” required in the profession (Donato, 1990, p. 139). In addition, female public relations practitioners often lacked ‘organisational measures of power’ which included and perpetuated:

• their relegation to the technician role; • their lower position within the

organisational hierarchy; • their lack of employee support; • being a token woman among a

predominantly male-dominated senior management team;

• their lack of mentors; • their exclusions from networks; and, • their lack of respect and value.

(O’Neill, 2003; p. 154) In Women in Public Relations, Grunig et al.

(2001) argued that discrimination against women does exist in public relations and that it is fallacious to think otherwise. In an attempt to locate parallels between best practice public relations and those who were the primary workers in the industry—namely women—they collated what they called the “feminist values of public relations” based on negotiation, relationship building, honesty and trust (Grunig, Toth & Hon, 2000). Rush explained that “they sought to articulate the values of excellent public relations, but move the discussion from an essentialist argument to a feminist one” (2004, p. 231). Grunig, Toth and Hon (2000) also included the values of respect, caring, reciprocity, self-determination, interconnectedness, honesty, cooperation,

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sensitivity, perceptiveness, ethical behaviour, intuition, and a sense of justice in their feminist values.

They argued that: embracing feminist values should help to define the field and, in particular clarify its purposes. Those purposes – such as the reinstitution of community … the development of relationships … and the resolution of conflict, will be grounded in the character of those who work in public relations. (p. 65)

However, the suggestion that these values were ‘naturally more feminine’ sparked much discussion and debate (Rush et al., 2004). Froelich called them “career killers” (in Rush et al., 2004, p. 231), arguing that connecting communication and negotiation skills with feminist values could lead to what has been described as a “friendliness trap” (ibid.) where women were attracted to a career in which fairness, truth, honesty and conflict resolution will benefit the community. Aldoory and Toth (2002) cautioned about “homogenising” women in the public relations industry. They argued that differences within gender should not be overlooked:

Gender issues arise because society discounts this variation. We argue that women have not been granted variations within their gender and, instead, have been confined to specific traits and expectations. The outcome has been that public relations becomes discussed as a field with ‘too many women,’ as if they contribute only so much ability to the public relations field. (p. 125)

Aldoory (2005) further argued that the approach to public relations as ‘female’ had devalued it. This “hurt the profession in general by lowering salaries and credibility” (p. 675). She suggested that it was therefore necessary to reconceptualise approaches to gender by not focusing on “gender as female” (p. 672). This would allow men to be considered as “units of analysis” (p. 275) and also be more inclusive of gay and transgendered roles and diversity across

social and cultural boundaries, rather than simply reinforcing the white status quo. She noted that it was time to move away from the idea of the “essentializing of women as natural/different in public relations” (p. 680).

This call for an expanded, more inclusive, approach to feminism is central to the arguments of post feminist literature, explained by Brooks (1997) as not against feminism, but rather about feminism today. Post feminism is described by Adriaens (2009) as a “new form of empowerment and independence, [where] individual choice, (sexual) pleasure, consumer culture, fashion, hybridism, humour and renewed focus on the female body can be considered fundamental” (n.p.). She explains that this approach moves away from the second wave feminism2

Post feminist writer Genz argues that second wave literature “employs a monolithic conception of ‘woman’” (2006, p. 337), citing binary categorisations of men/women, straight/gay. Post feminism moves on from these binaries to include queerness, androgyny, transgenderism and so on (Adriaens, 2009). Another critique of second wave feminism is that it grouped all “third world women” and cast them as “victims”, essentially making the same errors in stereotyping that male ethnographers had once made (Connell, 2009, p. 44).

of the 1960s, 70s and 80s, “critiqued for being too white, too straight, too liberal, and consequently ignoring the needs from marginalized, diasporic and colonised groups and cultures” (n.p.).

Post-feminism’s call for greater diversity is consistent with Aldoory’s (2005) reconceptualising of public relations feminism in which she calls for the feminist paradigm to move beyond the white middle class status quo, drawing in a greater diversity of ethnic, racial and social status. Aldoory eschews the notion that power should necessarily equate with management in organisations, suggesting that this type of approach is reductive and that a

2 Stanford Encyclopaedia of Philosophy notes that Second Wave feminism followed the first wave – from mid 19th Century until 1920 – when “feminists pushed beyond the early quest for political rights to fight for greater equality across the board” beginning in the 1960s.

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more appropriate way of conceptualising power would be to include non-traditional fields such as activist groups and social movements as possessing power.

McRobbie’s (2004) discussion of post feminism and popular culture expands these arguments, suggesting a rejection of feminism by young women. In much the same way, Grunig et al. (2001) argue that young women under 30 have distanced themselves from feminism, rejecting it for its apparent lack of relevance to their generation. McRobbie explains that what was once ambivalence toward feminism by young women in the 1990s, has become “something closer to repudiation” (p. 257). She points out this is depicted in the texts of films such as Sex and the City, Bridget Jones’s Diary, women’s magazines and advertising, though some, such as Bridget Jones’s Diary, are “more gentle denunciations of feminism” than others (McRobbie, 2004, p. 257). In these depictions feminism is invoked either to “undo” it (p. 259) or to relegate it to the past (p. 262). “Elements of popular culture are perniciously effective in regard to this undoing of feminism, while simultaneously appearing to be engaging in a well-informed and even well-intended response to feminism” (p. 255). McRobbie further argues that post feminism rejects feminism in favour of “female individualism” (p. 258) and that this is seen in these forms of contemporary popular culture.

It is not the contention of this paper to argue the validity or otherwise of this proposed rejection of feminism or the gains it has made; nor can it do justice to an examination of the full range of feminist theories which might have some relevancy in a wider discussion of public relations and feminism (for such an analysis see Ihlen, Van Ruler & Frederiksson’s 2009 analysis of liberal, radical, socialist, postmodern, multicultural and postcolonial feminism in public relations). Rather, its purpose is to position the study of public relations and popular culture—namely film and television—within a range of feminist and post feminist theories of the past several

decades in order to better understand film and television’s importance within the broader cultural, social and organisational landscape of the time.

Public relations and film Research into depictions of public relations on screen has a short history, first ignited in 1993 with Tavcar’s study of 17 films, followed by Miller’s 1999 broader study of 118 films and novels. Since then, Tilson (2003), Ames (2009) and Johnston (2010) looked specifically at public relations, while Lee focused on government public relations (2001, 2009) and also taking a wider view, incorporated the non- profits and management on screen (2002, 2004). Similarly, Wielde and Schultz (2007) focused on government professionals on screen. Lee argues that, compared with fields of public administration (2004), politics and journalism (2001), study of public relations in popular culture is meagre “especially [considering] the nearly-universal mass entertainment medium of film” (2001, p. 297). For example there are entire scholarly websites dedicated to journalism and popular culture (see Annenberg, 2010) but none about public relations.

Furthermore, “public relations practitioners don’t win the screen time of lawyers – or doctors, teachers, accountants, athletes, ad executives and architects” (Tavcar, 1993, p. 21). Indeed, the professions to ‘win’ the most screen time during the 20th century were law enforcement, show business, medicine, journalism, the legal profession and the armed forces – representing 46% of the 2,300 lead roles analysed in Tilson (2003). Nor is public relations on the list of 51 top occupations appearing in movies (ibid.).

Miller (1999) found that 25% of film and novel sources from the 1930s and 1940s contained a female practitioner, while in the 1990s more than 50% did. The smaller studies by Ames (2009) and Lee (2001) found most practitioners were men, while Tavcar’s analysis of 17 films (1993), Tilson’s eight (2003) and Johnston’s 17 (2010) did not indicate any breakdown by gender.

Previous studies have, on the whole, looked for typologies or characteristics of public

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relations professionals or public relations functions. Included in these have been some observations of gendered roles which provide important background to this study. For example, Miller (1999) found females were often included either as love interest or, if they were practitioners, tended to be attractive or unmarried. She noted that a primary theme of the female characters in her study was sex.

Women sleep with their clients or bosses on eight separate occasions; in other words, 16% of the female practitioners sleep with their employers. Sometimes they are sympathetically portrayed, but it is often implied that the women use sex to advance their careers, exemplified by Flannery (Major League II), who dumps her client/lover when his pitching career goes sour and tries to get him back when it improves. (1999, p.15)

Lee’s (2001) sample of 20 movies in government roles found only two of the professionals were female, representing only 10% of his sample. He noted:

This is somewhat surprising, given that about half of these movies were produced in the 1990s, when women were well represented in the employment force than in previous decades. This imbalance not only suggests a lingering image of a male- dominated career but also of a glass ceiling for women in the profession. (2001, pp. 308-309)

It should be noted that the inclusion of women in fewer roles than men, or in supporting or subordinate roles to men, is consistent with the way women are represented in film and television in general. There is a vast literature that chronicles how women are underrepresented in film (see for example Stefanovici, 2007; Gauntlett, 2008) but that goes beyond the scope of this paper.

Other studies have investigated how different forms of popular culture, such as the print media, depict public relations (Spicer, 1993; Keenan, 1996; Meza, 2001). These, on the whole, have not incorporated any

gendered breakdown though Meza’s study (2001) of 58 articles from three US papers found that only two articles dealt with women in the profession, showing it to be discriminatory and providing lower status and wages to women.

Why look at film and television? Lee, one of the principal researchers into film’s representations of public relations and management, makes the point that popular culture provides a “prism through which a subject can be viewed from the perspective of the broad public-at-large” (2004, p. 157). He argues that “film as a preeminent component of popular culture, has the power to depict and then influence the image of a particular topic, institution, profession or endeavour” (ibid.). Indeed, as noted earlier, studies into certain industries and professions, notably the military and the legal profession, have found that film and television portrayals of those industries have a major impact on how they are understood within the community (Pfau et al., 1995; Parker, 1998; Robb, 2004; Hill, 2009). In Memory and Popular Film, Grainge posits that “as a technology able to picture and embody the temporality of the past, cinema has become central to the mediation of memory in modern cultural life” (2003, p. 1). He explains how audience memory can be influenced and developed through cultural constructions of identity as found in film and television (p. 11). This idea is supported by Foucault, who argues that film and television as forms of popular culture can be so powerful that they can in fact “reprogram” popular memory (1975, p. 25). He explains: “so people are shown not what they were, but what they must remember having been” (ibid.). Connell (2009) further reinforces this, citing how depictions of gender in the Soviet Union experienced what she called a “stunning historical reversal” (p. 24) during the 20th Century due to the way in which popular memory was mediated through popular culture.

However, Edgerton (2001) suggests that television sheds additional or nuanced light on history rather than creating new knowledge. He says the language of television is stylised, elliptical (as opposed to linear), associational

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and metaphoric in its portrayal of ideas and images which can assist with cultural understandings of popular history. These theories from the popular memory field of popular culture theory suggest that film and television, over time, will contribute to the understanding of those within a profession— those who will move into it in the future as well as the wider community. In Halbwachs’ 1992 popularisation of the term “collective memory” to describe shared recollections of the past by members of a connected group, he argues that while individuals are the ones who remember, being located in a specific group provides for a context to remember the past. This applies to groups such as associations, families, trade unions, social classes, corporations and armies.

This approach to how memory is created through popular culture has common ground with the media effects theory of cultivation analysis which suggests the importance of television in popular understanding by society. “Cultivation research looks at the mass media as a socializing agent and investigates whether television viewers come to believe the television version of reality the more they watch it” (Chandler, 1995, ¶ 4). As a critical theory, cultivation analysis has been used to examine representations of diversity in television and film depictions. Studies have found that many groups—including women, African Americans, Latinos, gay men and lesbians, disabled, poor and lower classes— are underrepresented on screen (West & Turner, 2000). Cultivation analysis suggests that these limited representations in the cultural environment limit how individuals define themselves (West & Turner, 2000) and reinforce cultural expectations: “the mass media cultivate attitudes and values which are already present in a culture: the media maintain and propagate these values amongst members of a culture, thus binding it together” (Chandler, 1995, ¶ 3). Memory studies would suggest that understandings learned through television and film become part of the collective memory of a group within society. By extending cultivation analysis theory we can provide a broader

approach to the media-specific perspective for which cultivation theory is criticised (Chandler, 1995).

We can also draw from the diverse literature on the public sphere—the network of communication from which public opinion emerges—as we consider the dominance of film and television in contemporary life (see Habermas, 1989; Carpignano et al., 1993; Outhwaite, 1994; Aronowitz, 1993; Craig, 2004). These scholars argue that the mass media has eroded the traditional public sphere, with film and television (among other media) replacing the domains of democratic discourse, public life and face-to-face communication. Carpignano et al. (1993) argue:

The mass media are the public sphere and this is the reason for the degradation of public life if not its disappearance … Public life … has been transformed by a massive process of commodification of culture and of political culture in particular by a form of communication increasingly based on emotionally charged images rather than on rational discourse, such that political discourse has been degraded to the level of entertainment, and cultural consumerism has been substituted for democratic participation. (p. 103)

In the context of this study then, we can view films and television series as components of this mediated public sphere, which are used as reference points about the profession within the broader structure of society and the workplace.

Film selection and methodology This study’s primary aim is to analyse film and television depictions of women in public relations roles. Previous studies have considered how public relations as a profession is portrayed in film but none have specifically investigated how women practitioners are depicted in film or television.

The study uses two samples: a small sample of nine films and series which were viewed and analysed in detail (see Table 2) and a larger sample, made up of films from previous studies, also including the films and television

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series from Table 2 (see Table 1). This larger sample was collated and counted in order to gain an understanding of gender breakdown in the composite number of films/series which are drawn from Miller (1999), Tavcar (1993), Lee (2001, 2009), Tilson (2003), and Johnston (2010). A total of 126 films/series were counted and coded according to decade of release and gender of the public relations practitioner/s, using the following mix of primary and secondary approaches: viewing first-hand, using descriptions by previous researchers and, finally, using the Internet Movie Database (IMDb n.d.) to determine the following categories:

• Female only (or female in dominant role);

• Male only (or male in dominant role); • Female and male (of equal dominance

in roles); • Could not determine. While this remains a convenience sample

(Wimmer & Dominick, 2006), it nevertheless represents the largest list of films and television series which has been analysed about public relations, and the only one which breaks down gendered representation. Of the total yield of 126 films/series, 13 could not be categorised and were coded ‘could not determine’. Since these films could not be categorised, due to their unavailability for viewing or lack of secondary information, they were dropped from the sample and the total was adjusted to 113 films/series in order to provide a clearer breakdown of male/female numbers (see Table 1).

The smaller sample consists of four series and five films, representing women in both primary and secondary public relations roles

during the 1990s and 2000s (see Table 2). These films/series were chosen for their popularity or because they contribute to the discussion in a meaningful way. Most are popular series or have been highly successful films. Viewing of the various series began with season one, episode one, in order to gain a context and understanding for each discreet series, however not all seasons have been viewed in their entirety as some now total hundreds of hours across up to six seasons. In some cases, therefore, generalisations have been made based on early season depictions.

The study investigates a series of key issues in public relations as suggested in the literature. These include: what type of work is undertaken by women—predominantly technical or managerial? What are the numbers of men and women in management teams and are women included in the dominant coalition? Are ‘feminist values’ a part of the female roles or are they depicted in post feminist roles (or both)? What is the breakdown by gender in the movies and TV series? These underlying questions are used to inform the following questions.

1. What assumptions are made about public relations, as an industry and as a professional role for women in these screen representations?

2. What is the position (political, social, professional, private) of women at the time in which the film/television programmes are produced, and what bearing might this have on the depiction and treatment of the public relations women on screen?

3. In what specific ways are roles gendered and how are those roles conceived within a binary framework?

Table 1. Total number of public relations films/series counted and studied in scholarly works (cited in this paper) between 1993 and 2010 where gender could be determined

(Total number 113).

Table 2. Films and TV series under analysis (*also looks at 1940s version).

1990s movies 1990s television 2000s movies 2000s television

Comedy/satire Wag the Dog Absolutely

Fabulous

In the Loop Absolute Power

Comedy/romance Sliding Doors Sex and the City (also viewed as

a film)

Bridget Jones’s Diary

Drama Miracle on 34th

Street*

West Wing

Discussion Table 1 provides a breakdown according to the year the film/series was made and the gender of the principal public relations practitioner. The table shows an overwhelming representation of male practitioners, with 73.5% of films/series depicting males only or males in the primary role. In addition, 5.5% of films/series show equal numbers of males and females, so collectively those presenting males in primary, dominant or sole depictions is 78% of films/series. Conversely, females are the sole or

dominant practitioner in 21% of films, or with the combined male/female representations they make up 26.5% of films/series. The sample shows fewer females in these roles than Miller’s sample, though Miller’s also comprised novels and was US specific. The sample showed a higher percentage than Lee’s sample of just 10%.

The sample also shows that numbers of females increased over time: by the 1990s approximately one-third of primary roles were female, while by the 2000s, almost half were

1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s 2000s Total

Female

Practiti

oners

1 2 2 2 1 3 8 5 24 21%

Male

practiti

oners

5 8 13 8 7 14 20 8 83

73.5%

Male

and

Female

– equal

levels

1 2 3 6 5.5%

Total 1 6 10 15 10 8 17 30 16 113 100%

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female. While we can observe a rise in the presence of females in public relations roles increased during the 1990s and 2000s, the overall representations remained well below males.

The smaller sample, in Table 2, was drawn from the 1990s and 2000s and was made up of films and television series from the United States and the United Kingdom. The films and series in this table will now be discussed in more depth.

The American series Sex and the City ran for six seasons, beginning in 1998 and going through to the mid-2000s, followed by two spin-off films (2008 and 2010). The hit series brought four careers into the spotlight— Samantha is a public relations executive; Carrie is a newspaper columnist; Charlotte is an art gallery director; and Miranda is a lawyer. Based around Carrie’s ongoing column of women and sex in New York in the 1990s and 2000s, this series deals with women living liberated and independent lives. Of the four women in the series Samantha is cast as the most sexually promiscuous and is the only one who remains single throughout the entire series and films. She is addicted to fashion, sex, men and parties and her professional role fits in with her social life because she runs her own business and is her own boss.

In contrast, the BBC series Absolute Power is set inside Prentice-MacCabe Public Relations, a busy, successful and often unethical consultancy in London. Though the series ran for only two seasons (following a successful radio season), it is important to this study because it is one of the few series explicitly about public relations as a profession. The agency is co-owned by two men, Charles and Martin, with junior executives Alison and Jamie. More junior still are Kathy and Nick; in total there are two females to four males in the team, with the females situated in the middle and bottom of the organisational hierarchy. Though in support roles, Alison and Kathy have strong characters and regularly ‘play it straight’ in an otherwise ethically compromised office. Despite Kathy being identified as a “former receptionist”, also hindered by a shortfall in political knowledge, she is new-

media savvy and quite inventive in her job. Alison’s role is more senior, paralleling Jamie’s, however their characters are quite different. Alison is clever and switched-on; she also has a level of integrity not possessed by members of ‘the boys’ club’ with Jamie’s rogue character in contrast to her reliable, sensible role.

A much vaguer reference to a public relations consultancy is ‘Edina Monsoon’s Creative Company’ in the BBC comedy Absolutely Fabulous. In this series, Eddie runs the company, assisted occasionally by Bubbles her secretary. The significant support roles however are Patsy, her life-long friend, and Saffy, her very sensible daughter. Eddie has few clients but nevertheless fusses around fashion and perfume launches and celebrity events. At one such event she proudly tells Patsy that the launch is “a truly major fashion event—every rich bitch in New York is in there”. The series is punctuated by parties, drinking, smoking and more parties; her public relations work is synonymous with, at best, event management activity in the form of parties. Eddie’s character is contrast against the mothering role of daughter Saffy, which serves to highlight Eddie’s irresponsible, immature behaviour all the more.

Miracle on 34th Street focuses on a very different role in the character of Doris Walker, a department store director of special events who is an extremely practical, cynical, single mother who is raising her daughter to believe the truth and, as such, she doesn’t believe in Santa Claus. The film was made several times, twice for successful cinema release in 1947 and 1994. Doris is part of senior management within Macy’s (1947) and Cole’s (1994) Department Store and is the only woman in the management team. The theme of truth is significant in the film, with Doris as truth’s greatest champion. In the 1990s film she tells her daughter: “… because you know the truth and truth is one of the most important things in the world”.

British movie Bridget Jones’s Diary was a box-office success, receiving “the highest cumulative admissions in Europe for a European film from 1996-2004” (Cliche n.d.).

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As the publicity agent for a publishing company, Bridget’s role is more about her relationship with her boss than her job. Bridget is cast firmly as a technician and is appropriately described by her lawyer-love- interest friend Mark D’Arcy as “an appallingly bad public speaker” which is indicative of her generally poor professional communication skills. Despite this, she makes a successful career shift when, after a failed affair with her boss, she resigns and moves into television journalism. Both roles in the film are at the technical level.

Another British comedy which depicts a woman in the role of publicist is Sliding Doors. This film presents the dual life of Helen Quilley who, after being sacked from her public relations consultancy job for drinking her boss’s vodka, lives parallel existences: her lucky, positive character is aligned with regaining her confidence, setting up a new public relations role and romantic success while in her alternative life she waits tables and is conned by her cheating boyfriend. Like Bridget Jones’s Diary, this film includes little of the day-to-day life of working in public relations, although Helen shows skills in event management. Noteworthy, though, is her response to the five male executives as they gang-up to sack her at the start of the movie: “So I’m out am I?” she asks, “… I was getting a bit chocked up with all the testosterone around the place. Best I get out before I start growing a penis”. Helen becomes a sole practitioner, so her role as technician and manager are merged.

Moving from comedy/romance, we see significant differences in the depictions of women in the three political satire/drama productions in the sample. The three films/series about political communications are Wag the Dog, In the Loop and West Wing, each with a communications team made up of both men and women. In each of these films/series, work is central to the plot so we see far more of the profession than in the others in which work is a sideline to romance (Bridget Jones's Diary and Sliding Doors) or an occasional episode or change of scenery (Absolutely Fabulous). The primary communications role in the political

satire Wag the Dog is campaign director and crisis manager Conrad Brean. However, working with Brean is Winifred Ames, a senior key female press officer, who shows savvy and initiative in the scam that Brean concocts to save the American president from a sex scandal. While Brean is dismissive of a lesser female press secretary as the film begins: “Earn your money … show a little spunk,” he jibes, he works alongside Ames with the Hollywood director brought in to create a fictitious war to deflect the president’s crisis. Ames is, arguably, part of the management group.

In the series West Wing, of the five people in the most senior communications roles in the White House, only one, CJ, is female, the press secretary. While in the senior ranks she is nevertheless sidelined from the most important decisions, illustrated when the advisors (all males) choose not to inform her about a major military operation to ensure she doesn’t inadvertently leak details to the media. CJ’s media orientation keeps her just outside the dominant coalition at the start of the series, however as the series progresses she is promoted to White House’s Deputy Chief of Staff.

In the Loop is a multi-award winning British black comedy which is all about communication—or mis-communication. The plot centres on the inept behaviour of a UK cabinet minister who suggests that a proposed Middle Eastern war is unforeseeable (and by so doing implies that it is actually foreseeable), sparking a diplomatic wrangle between Washington and London. The cast of US and UK government ministers, diplomatic attachés and communications advisors includes three key female characters: Judy Molloy, the Director of Communications for the misunderstood Minister for International Development; Karen Clark, a senior US diplomat, and Liza Weld, her aide. The three females are part of the intricate web of chaos, opportunism, calculation and whatever else it takes to manipulate their position on the war. Chief communications character is the UK Prime Minister’s Director of Communications Malcolm Tucker, a foul-mouthed Scot who, early in the film sets the tone to demand of

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Molloy: “where do you think you are? In some f***ing regency costume drama. This is a government department, not a f***ing Jane Austen novel”. Molloy is a senior bureaucrat within the home office but she is effectively squeezed out of the senior advisory ranks when international diplomacy is required, while Clarke and Weld (in diplomatic, rather than communications, roles) meet the men head-on, leaving Molloy alone as the marginalised female.

Film/series analysis 1. What assumptions are made about public relations as an industry and as a professional role for women in these films?

The two samples provide a range of depictions about public relations as an industry and as a profession. Of the 113 films and series counted only 26% showed females in primary roles. As women now number 70 to 80% of the profession, we can see that screen representations are in inverse proportion to reality. If we consider the film/series figures since the 1990s, the female depictions have risen, to almost half. Nevertheless, overall, film and television portrayals do not reflect the actual numbers of women in the profession. This supports Lee’s observation that the “imbalance not only suggests a lingering image of a male-dominated career but also of a glass ceiling for women in the profession” (2001, p. 309). It is also consistent with a broader assertion that women are underrepresented in films and television as a whole, as indicated earlier in the paper.

What is also apparent is that women are vastly outnumbered by men in management and communications roles within movies. In all the series and movies viewed for this study, women were in the minority: in West Wing CJ was one of five; in Absolute Power female characters were two of six; in In the Loop female characters were three of ten; in Miracle on 34th Street Doris was one of seven or five (in 1947 and 1994 respectively); in Wag the Dog Winifred was one of three. It would seem that, from this small sample at least, women in serious roles (as opposed to the romantic comedy roles) often gain their legitimacy in

public relations from working alongside men; that is, they do not (cannot?) run the department on their own.

Connected to this issue is the make-up of the senior management or dominant coalition and the role of technician/and or advisor. The small sample indicates that as far back as the 1940s women were represented as part of the dominant coalition in organisations, as noted in Miracle on 34th Street, yet by the 2000s they had far from established a foothold in this position. Women’s roles as technician and/or manager vary markedly within the film sample. In political roles, the manager/advisor is apparent in CJ’s character (West Wing), who is in the senior ranks but is also the one person who writes press releases and sets up press conferences, thus representing the mix of technician/manager, as suggested in the literature. The two romantic comedies – Bridget Jones’s Diaries and Sliding Doors – have lead characters purely as technicians who have not gained access to management ranks: indeed Helen in Sliding Doors is expressly removed from any chance of gaining access at the start of the movie.

2. What is the position (political, social, professional, private) of women at the time in which the film/television programme is produced, and what bearing might this have on the depiction and treatment of the PR women on screen?

This question raises some significant issues. All women in the nine series/films are single, though it must be noted that two are divorced – Doris, in Miracle on 34th Street and Eddie in Absolutely Fabulous. In both these latter cases the women are single parents. This is of particular interest in the 1940s version of Miracle on 34th Street in which Doris’s divorced status is explicitly identified and she employs a maid to manage her home. In the 1990s version the divorced status is not raised—she is simply a single mother— reflecting a popular acceptance of single parenthood by the 1990s. While there have been studies of women and work-life balance (see for example Aldoory, Jiang, Toth & Sha, 2008), none includes marital status as a

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variable, so it is not possible to obtain figures of practitioners’ marital status in the 1990s and 2000s. Nevertheless, we might assume that this 100% single status is not representative. Interestingly, of the males who work alongside the females in these roles, several are referred to as married—in West Wing and Absolute Power for example.

All the women are also white and middle class. The only non-white woman is the African American maid in the 1940s Miracle on 34th Street. Clearly these films reinforce the white status quo. The literature indicated that young women had eschewed feminism for a post feminist approach to work and life. McRobbie argues that Bridget from Bridget Jones’s Diary leads a post feminist single woman’s existence, as free agent yet also uncertain about her future. She summed up post feminist women thus:

Confident enough to declare their anxieties about possible failure in regard to finding a husband, they avoid any aggressive or overtly traditional men, and they brazenly enjoy their sexuality, without fear of the sexual double standard. In addition, they are more than capable of earning their own living, and the degree of suffering or shame they anticipate in the absence of finding a husband is countered by sexual confidence. (2004, p. 262)

Likewise, Helen in Sliding Doors represents this young, single, emancipated woman. Older, but more overtly post feminist, is Samantha from Sex and the City, who is the only woman of the four in the series/films to remain single.

3. In what specific ways are the roles gendered and how are those roles conceived within a binary framework?

Despite the single, white, middle-class status of women in the films and series under review, there is extreme variation in the depictions of women in public relations. What the study indicates is that there is no one, homogenised representation of women in public relations. Women who enter the profession are not all one ‘type’; they have not all fallen victim to Froelich’s “friendliness trap” (in Rush et al., 2004, p. 231) yet truth and honesty and

relationship management are clearly important to many of the individuals in this small sample. The diversity in characters should be seen as encouraging if we are to heed Aldoory and Toth’s (2002) warning of homogenising women and not considering differences within genders. Indeed, they argue “women have not been granted variations within their gender” (p. 125) – yet this film and television sample indicates that variations abound.

Samantha in Sex and the City illustrates many of the characteristics of the post feminist literature. If female individualism occurs “at the expense of feminist politics” (McRobbie, 2004, p. 258) Samantha is the embodiment of female individualism, displaying none of the feminist public relations values listed above. Samantha’s role, of all those in this study, challenges traditional notions of gender and power. Unlike Helen and Bridget, Samantha is portrayed as entirely happy with her single life, in which she is in charge of her personal, sexual, and business needs; to use McRobbie’s description of post feminism, in Samantha’s role “feminism is invoked so that it might be undone” (2004, p. 259).

Not surprisingly, Samantha’s character has drawn a range of responses as a public relations role-model. Among those are views from public relations students. PR student Alena Kravchenko (2007) runs a blog on gender in public relations. Her discussion of Sex and the City drew the following responses:

Audrey said ... In Italy, a PR practitioner is the one that gets you in cool clubs, and is not really considered as a profession. In France, my friends hardly knew about it or just referred (sic) to Samantha from Sex and the City... Well, there's some hard work we need to do if we want to get a better image than that! Anonymous said ... Samantha Jones is yes the reason I want to pursue a career in PR, Her lifestyle is fabulous but its (sic) a TV show, as if it would get ratings if her life was boring, cheap and could acutuall (sic) reflect reality???? It is meant to be unrealistic .... I think anyone interested in PR should be inspired by her.

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While there is ample evidence that Grunig, Toth and Hon’s (2000) ‘feminist values’ are present in Doris in Miracle on 34th Street, seen in her relationship-building and honesty, these values are just as apparent in her lawyer- boyfriend who also champions Kris Kringle’s case. Fred (in the 1940s version, Bryan in the latter version) is less cynical, more trusting, and more sensitive than Doris. So in this film, there is less of a gender binary than we might have expected of a film from the 1940s.

Feminist values are also seen in the characters of Helen (Sliding Doors), Bridget (Bridget Jones’s Diary), Alison (Absolute Power), and Winifred (Wag the Dog) in their sensitivity, ethical behaviour, sense of justice and perceptiveness. These women work with men who, for the most part, lack these characteristics. In West Wing, the binary is not as starkly contrasted. In Absolutely Fabulous, Eddie’s lack of feminist qualities are apparent in her daughter Saffy, who is shown as the nurturing, caring and responsible one, while Samantha in Sex in the City does not show any of these characteristics.

Not surprisingly, the more post feminist the character, the less we see ‘feminist characteristics’ apparent. What occurs as the post feminist attributes emerge is a profession that is, for the most part, depicted as light- weight, consumer-driven and simplistic, or, when shown as a more serious profession, is run by men, with women in technical or support roles. Ironically, the oldest film in the sample, Miracle on 34th Street, shows a woman both taken seriously and accepted as equal to her male counterparts; this is not the case for many in this sample, drawn from the post feminist era of the 1990s and 2000s. Indeed, these films/series must be seen as the product of this post feminist era, an era which has seen the questioning of feminist values and, at the extreme, the abandonment of some of its advances, at least by the under-30s. What appears to be lacking in them, however, are the elements of diversity and inclusion that are also part of the post feminist call.

Summary and conclusions To say that public relations, as a profession, does not fare well within these public culture depictions would be an understatement; and significantly, women, as the majority of workers in the industry, have fared the worst of all. The depictions reinforce many of the concerns expressed in the literature, reinforcing and illustrating the systemic problems faced by women. In summary, the literature found that women tend to be in more junior positions than men; their roles are more often technical or supporting; they do not hold the most senior or management roles within either consultancies or in-house positions. Furthermore, while these films and series show a wide variety of women in public relations there is no diversity – they are all single (or divorced), white and middle class. This reflects the concerns expressed in the literature with the depictions simply reinforcing perceptions of the homogeneity of the profession.

While this sample is small, it does represent a collection of popular and highly successful films and series with a broad audience reach. The industry is shown on the one hand as publicity, media and event-based work, and this generally coincides with women performing the tasks, while, on the other hand, it is manipulative, scheming and unethical, where men are the most senior, with women in subordinate roles. Though there are some positive representations of the industry, and its professionals, these are in a minority. Negative and limited stereotypes of women in the profession dominate the screen depictions and though characters may be endearing, the way they represent the profession is usually not.

These representations have significant ramifications for how the profession, and those who work within it, are viewed and understood. Popular memory theory and cultivation analysis suggest these depictions reinforce public and professional knowledge of public relations and the literature of the public sphere indicates that this mediated space drives public opinion at the expense of first-hand experiences and

Johnston, J. (2010). Girls on screen: How film and television depict women in public relations. PRism 7(4): http://www.prismjournal.org

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understanding. Miller (1999) and Keenan (1996) both called for further studies into audience perceptions of the profession to determine if exposure to media images had influenced attitudes or beliefs. While endorsing their call, this study suggests a refinement of this proposal informed by the theories of memory studies and cultivation theory to investigate how young women, in particular the under-30s – at university, within industry, or at school – see these roles of women and the impact this is having on their career choices, their perceptions of the industry and how they see themselves working within it and indeed, advancing the profession. If the bloggers cited above are any indication, then public relations educators and the profession as a whole are facing the significant challenge of counteracting the popular culture depictions of a new ghetto of public relations; a party ghetto where the velvet has simply been replaced by a pair of stilettos.

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Public Relations in Film and Fiction: 1930 to 1995

Karen S. Miller

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JOURNAL OF PUBLIC RELATIONS RESEARCH. 11(1), 3-28 Copyright O 1999, Lawrence Erlbaum Associates, Inc.

Public Relations in Film and Fiction: 1930 to 1995

Karen S . Miller Department of Advertising/Public Relations

The University of Georgia

Poor Dave Randall. "He had ended up in what he privately considered a dump heap-public relations. Basically, Randall did not believe in public relations, al- though he tried hard to do so. There really was no need for it . . . ." Such is the life of an information manager for a fictitious company portrayed in The Empire (p. 19). writ- ten in 1956. In a novel written 35 years later, former reporter Joe Winder also discov- ers what it is like to work in public relations (PR). Winder's job at a Florida amuse- ment park could not match his old career in significance or purpose; rather, it "took absolutely nothing out of him, except his pride" (p. 28). Even the woman who spends steamy summer afternoons in a Robbie the Raccoon suit recognizes Joe's sorry situa- tion. "My job's crummy," she tells him, "but you know what? I think your job is worse" (Native Tongue, p. 30).

In this article, I examine depictions of PR and its practitioners in film and fiction ap- pearing in the United States from 1930 to 1995. The analysis indicates that repre- sentations of PR are woefully inadequate in terms of explaining who practitioners are and what they do, and it shows that writers dislike primarily PR's apparent ef- fectiveness. Perhaps most significant is the extent to which the portrayals have re- mained the same over many decades. This study reveals misconceptions about and stereotypes of PR that are relayed to the public through the media, setting the stage for scholarship on what members of the general public think, for the enduring qual- ity of representations suggests that the media may well have cultivated negative at- titudes toward PR and its practitioners.

Requests for reprints should be sent to Karen S. Miller, Department of Advertising/Public Relations, Henry W. Grady College of Journalism and Mass Communications. The University of Georgia, Athens, GA 30602-301 8.

4 MlLLER

Public relations (PR) scholars and practitioners have long indicated concern about the ways that people, especially journalists, perceive practitioners and PR. Although journalists like and respect many of the practitioners with whom they regularly work (Brody, 1984; Jeffers, 1977), they believe practitioners as a group lack credibility (Aronoff, 1975) and in fact often expect them to mislead reporters or to withhold information (Ryan & Martinson, 1994). Kopenhaver (1985) found that one group of editors ranked PR practitioners' status higher only than politi- cians in a field of 16 choices. Practitioners have sought remedies to the reputation problem-even considering dropping "public relations" altogether because so many people no longer use the title (Brody, 1992; Pritchitt, 1992; Sparks, 1993).

The next step in this research stream was analysis of news media content to determine exactly how this antagonism has affected media content. Bishop (1988) examined three newspapers and found that, in a sample of 16,000 stories, not one mentioned PR, but the term spokesperson was used so many times that it had to be discarded. Reporters, thus, relegated the role of the PR practitioner to a single facet. Spicer (1993) concluded that the contentious relationship has fre- quently led to pejorative use of the term public relations in print on those occa- sions when it does appear. After thematic analysis of ways that reporters and their sources used the term public relations in 84 newspaper and magazine arti- cles, cartoons, and editorials, Spicer found that only 17% of the codeable men- tions used it to refer to a practitioner who "is not trying to distract, deflect, or avoid an issue or event but is honestly attempting to deal with" the problem at hand (p. 55). A census of network television news coverage of PR (Keenan, 1996) found that most of the 79 news stories about PR were neutral in tone, re- porting on PR as an accepted part of business and politics, but it was most often associated with foreign governments and domestic politicians rather than reflect- ing the broad range of uses that actually occur.

The negative or misleading media representations found by Bishop (1988), Spicer (1993), and Keenan (1996) may affect others' views of PR. Spicer did not suggest that the images of PR in the press are necessarily those that are accepted by the audience. However, mass media images are often influential, particularly in the absence of other sources of information such as personal experience; some studies have shown that entertainment media images can affect perceptions of certain pro- fessions. Pfau, Mullen, Deidrich, and Garrow (1995), for example, found that "television depictions of attorneys consistently were suggestive of public percep- tions" of lawyers (p. 325), especially in terms of characteristics such as compo- sure, physical attractiveness, and presence. As Keenan pointed out, analysis of depictions of PR in the media is the first step toward a full investigation of public perceptions of the profession.

This study was inspired by an undergraduate class discussion of Spicer's (1993) research on images of PR in the print news media. In the course of the discussion, it occurred to me that the entertainment media might also contain references to PR.

FILM AND FICTION 5

When I mentioned this idea, half a dozen hands went up, and the students began to tell me about movies they had seen with inadequate, even embarrassing, images of PR. I decided to undertake a study of these representations using the example pro- vided by Spicer, who conducted qualitative research on a convenience sample.

METHOD

The first step was to locate examples of characters who are PR practitioners in film and fiction. Except in relatively rare instances when the practitioner is a major char- acter or PR is the primary topic of the novel or movie, such reference sources as Halliwell's Film Guide (Halliwell, 1996) or library catalogs are of little assistance in locating practitioner characters. Therefore, most of the sources came to my atten- tion through personal contact with colleagues and students, Internet discussion groups, and television listings; only eight recommended sources could not be ob- tained for review.

In no way could this sample be considered representative of all images of PR practitioners in film and fiction. A drawback to the convenience sample is that, al- though numbers are provided for comparison purposes throughout the article, the reader should bear in mind that interpretations based on the sample may not be generalizable to all such characters. Still, the repetition and continuity of the ste- reotypes discussed next are certainly suggestive of major trends.

Review of over 200 novels and films yielded 118 containing at least one PR character. A character was identified as a practitioner if (a) the character identified him- or herself as a press agent, publicist, counselor, or something similar; (b) other characters identified the character as such; or (c) the duties of their jobs en- tailed publicity, political campaigning, public opinion polling, and other tasks re- lated to the practice of PR. A breakdown by decade appears in Table 1, and a

TABLE 1 Film and Fiction Sources by Decade

Decade Number of Books Number of Movies Total

1930s 1940s 1950s 1960s 1970s 1980s 1990s Total

6 MILLER

complete source list is appended (see Appendixes A and B). The texts included comedy and drama, mystery, science fiction, musicals, and even a horror movie.

Analysis netted 202 different PR practitioner characters. "Different" means distinctly different people, with different names, appearances, and so on; the same character portrayed at significantly different times, in the case of sequels; a charac- ter from a book who is significantly changed in the movie version; or a film remake with different actors portraying the same character. The intent was to capture a wide range of PR characters as portrayed by the writers and directors.

Analysis of the practitioners in the books and movies followed. Because the sample is haphazard, no attempt at formal content analysis was made. Instead, the following items were noted about each source: publication information, name of the character, sex, title, age, physical characteristics, clothing and style, back- ground information, area of PR practice, relationship to management, relationship to news media, truth-telling, effectiveness, and words or phrases used in the text to describe the character. These items were included because I suspected that they would be interesting, but not all of the categories provided useful insights about the characters.

The analysis included one major departure from Spicer's (1993) exemplar. Spicer categorized news stories based on how they used the term public rela- tions-something I also intended to do. However, such categorization was not workable. Some sources never actually used the term, for example; others had a PR practitioner, but so little of the practitioner's work was shown that it was not possible to fit it into a category. Therefore, I chose to develop categories of arche- typal characteristics instead. Based on Spicer (1993), the method involved was in- ductive analysis, with archetypes emerging from the research-specifically, the descriptive words and phrases used within the texts-as opposed to fitting charac- ters into predetermined categories. Many of the practitioner roles were too small to allow categorization. For example, in the 1976 version of A Star Is Born, Gary Danziger introduces himself as a "PR man," but his part is so minor and so few per- sonality traits are presented in the story or mentioned by other characters that he could not be assigned any archetypal characteristics. For this reason, each practi- tioner was not assigned to a specific archetype, and the categories are not exclusive (some characters exhibited more than one of the traits). Instead, I simply looked for traits repeated throughout the sources to identify characteristics that are fre- quently associated with practitioners.

Finally, extensive notes were taken on the plot lines, characterizations, and dia- logue, which provided insight into PR definitions, responsibilities, and strategies and tactics employed. During the analysis of these notes, I recognized that rela- tionships with three key groups--clients, the public, and journalists-recurred in many of the sources. "Disdain" best describes the feeling of the practitioner in all of these relationships, although in each case a few practitioners developed more complex relationships with their counterparts. Other themes that emerged repeat-

FILM AND FICTION 7

edly related to morality, practitioner effectiveness, and repudiation and redemp- tion. As with the archetypal characteristics, these topics were not selected prior to examination of sources but were identified during the analysis as subjects fre- quently confronted within the texts. Other interesting themes were noted, such as the conflict between personal beliefs and client interests in A Really Sincere Guy, but because they appeared infrequently, they are not examined here.

In the remainder of this article, I summarize the findings of the analysis of the texts, using examples to illustrate each point. It should be noted that, in every case, many other examples could have been included, but in the interest of parsimony, the number was limited. In selecting examples, I attempted to include a mixture of books and movies from different time periods to demonstrate the constancy of the images.

RESULTS

The Practitioner Characters

Demographics of PR Characters

Three quarters (152) of the practitioners were men. As a percentage of the sources located, the number of women is perhaps unexpectedly high. In the 1930s and 1940s, for instance, over 25% of the sources contained a female practitioner, and in the 1990s, more than 50% did. A closer examination of the female practitio- ners indicates that women were often included because they made convenient love interests. Women were thus portrayed as young, single, and desirable compared to male practitioners, who had a broader range in age and appearance and who did not usually need to be attractive--or unmarried-to advance the plot. The case of Barbara Tompkins, in Let Me Call You Sweetheart, is instructive. After numerous plastic surgeries, "it seemed impossible that less than two years ago she had been stuck in adrudge P.R. job in Albany, assigned to getting mentions in magazines for small cosmetics clients" (p. 150). "Now Barbara was working in Manhattan at a large prestigious P.R. firm. She always had brains, but combining those brains with that special kind of beauty had truly changed her life" (p. 25). PR women go only as far as their looks will take them.

Aside from the inclusion of women, PR is not portrayed as a diverse field. No African American or Hispanic American practitioners were included, although the race of many of the characters in books was not mentioned. Two Asian Americans, two Filipina, and one Native American woman represented the only non-White characters. Six characters were identified as Jewish.

Practitioners worked under almost every title and in a variety of organizations. Many practitioners, especially those in movies, were never referred to by title but

8 MILLER

simply called a "publicist," "PR man," or "press agent"; sometimes, no occupa- tional reference was made. The most common titles were "Head of," "Manager of," or "Director of ' Public Relations or Publicity (19 times), "Partner" (7), "Spokesman, -woman, or -person" (6) , and "Press Secretary" or "Press Officer" (8). Thus, on occasions when titles were provided, most were ambiguous or re- ferred to publicity or the media. Over 40 of the characters worked in business and industry, and 25 more worked in agencies; many practitioners worked in entertain- ment and for the government, with only 1 at a nonprofit. The more glamorous jobs in PR were vastly overrepresented.

Archetypal Characteristics: Recurring Traits of Film and Fiction Practitioners

Ditzy. Ditzy characters were shallow but lovable-their jobs in no way intel- lectually stimulating. Ditzy people, according to the texts, were effervescent, jo- vial, lively, mild, and chipper. Jenny Nelson in The Glass Bottom Boat guides tours at a space research facility. When she is finally asked to write a story about a new gravity machine, she bubbles with enthusiasm; whether she is capable of doing a good job is a moot point because through a series of misunderstandings she is ac- cused of being a Soviet spy and must help catch the real spy at a cocktail party. Randi James in Dead Heat is introduced as being "in charge of public relations" of Dante Pharmaceuticals, but she says "I don't know a damn thing. I play tour guide and I write press releases." (James might be excused for her attitude, however; it is later revealed that she is a zombie.) There were a few male ditzes, such as Ted Pierce in Woman in Red, who is in charge of a San Francisco cable car campaign but who spends his time mooning over an attractive model, and Wayne Hereford, a mil- itary photographer who is often heard saying, "I think the idea sparkles!" (Don't Go Near the Water).

Obsequious. Obsequious characters do anything necessary to please their bosses; they have no principles but are guided by whatever they think will satisfy their employers. In Let's Make Love, Kaufman's overindulgence leads him to con- fess to his boss, "Who's going to tell you the truth when he's sober?'In The Presi- dent's Child, a PR character has a conversation with a presidential candidate in which the speechwriter's half of the dialogue consists of, "Okay . . . . All right . . . . You got it." More bluntly, Andy Fowler in The Birthday Boy "didn't sleep with the boss though he came as close as he could" (p. 315). These characters are not popu- lar; other characters referred to obsequious practitioners in such unflattering terms as buffoon, dick lick, and prat boy.

RLM AND FICTION 9

Cynical. The "cynical PR man" was especially common in 1950s novels by and about PR practitioners, but it is an enduring stereotype. According to the texts, the cynic is sarcastic, edgy, angry, contemptuous, and driven. In The Man Who Had Power Over Women, Alfred Felix tells one of his subordinates, "I'm not happy. I can't thinkof anybody who is happy. Only fools are happy. I'm well off, but I'm not happy" (p. 3 11). According to The Man in the Gray Flannel Suit, Tom Rath, "It was fashionable that summer to be cynical about one's employers, and the promotion men were the most cynical of all"; an advertising copywriter comments, "I would- n't want to get into arat race like that" (p. 6). Dorie Walker in Miracle on 34th Street is so cynical that she teaches her young daughter that there is no Santa Claus.

Manipulative. The manipulative practitioner is a wheeler-dealer with a sup- ple conscience-a shark or a snake who is ruthless, deceptive, and predatory. These practitioners lie and cheat both for personal career advancement and on behalf of their clients. Tubby in The Wall-to- Wall Trap spreads a rumor about his colleague Ted because Ted's job would be the next logical step in his own career; Andy Fowler in A Really Sincere Guy likewise maneuvers behind the scenes to get his su- pervisor fired, although "there was no personal malice or grievance involved . . . " (p. 210). In Gordy, a children's movie, Gilbert Sipes tells his boss "the PR depart- ment has planned a nationwide campaign around Jessica," the boss's daughter, whom Sipes is dating. When the boss opts to run a campaign around Gordy the pig instead, Sipes orders it kidnapped. Clint Lorimer in The Build-Up Boys attempts to convince the head of the ad agency where he works to offer Fame magazine "a big advertising campaign, anything," so that its editors would not run an unflattering story about his PR tactics (p. 187).

Money-minded. Money-minded practitioners think about their jobs from only a financial standpoint; they are shrewd, cheap, and have commercial minds. Many times, the money-minded practitioner provides comic relief. In Headhunt John Gentle listens quietly when he learns that one of his agency's top clients has died. "Then he asked his key question: 'Any danger we're going to lose the ac- count?"' (p. 35). A more sinister version of the money-minded practitioner is the hired gun, who takes a job without any thought about the worthiness of the cause or the consequences of a campaign. Matt Libby in A Star Is Born (1954) drives an ac- tor back to drink by telling him, among other things, "I got you out of yourjams be- cause it was my job, not because you were my friend." In The Candidate, Marvin Lucas goes to great lengths to convince Bill McKay to run for the Senate, telling him that there is no way he can win, that he can use the campaign as a platform for his views. However, McKay does win and is left asking "What do we do now?"

10 MILLER

while Lucas goes off to the victory celebration-his work is done. Taken to its ex- treme, this stereotype equates PR and prostitution. In A Really Sincere Guy, when Bill McCrary finds himself "caught in a direct and fundamental conflict between his personal convictions and his job" (p. 108), an associate tells him it is like losing his virginity: He has to do it to get rich in PR. In For Immediate Release:, Morris Sommers gibes a madam, "After all, Molly, we're in the same business, aren't we?" ( P 94).

Isolated. The isolated practitioner is unable to fit in with coworkers. These practitioners are described as ill at ease, naive, pathetic, a nun in a whorehouse, a lamb among wolves, a eunuch in a harem, and an outsider. Bruce Daninger, a World War I1 military PR man in Memphis Belle, tries to lead the crowd in three cheers before an airplane crew's last mission, not realizing that it is considered bad luck; he is left standing alone and ridiculous as no one joins his salute. Captain Flume in Catch-22 lives in the woods because he believes another man in his squad- ron will cut his throat while he is sleeping. "The next time any of the boys ask about me," he says, "why, just tell them I'll be back grinding out those old publicity re- leases again" (p. 286). Perhaps the ultimate isolated practitioner is Rich Woodall, who is identified by a psychiatrist as an "inadequate personality": "They're people without much inside; no interior sense of self. They don't do well in relationships because they aren't really capable of caring about another person beyond what that person can do for them" (Double, p. 124).

Accomplished. Confident, poised, capable, responsible, bright, reliable, ef- ficient, imaginative, well-read, personable, and trusted-accomplished practitio- ners are good at theirjobs and love what they do. Sam Toi in The Palermo Connec- tion runs an election campaign when the candidate goes to Italy for his honeymoon, and he makes it known when he disagrees with the candidate's ideas. Joe Tumulty maintains a good relationship with both the President and the press in Wilson, and Liz Wareharn in Headhunt and Full Commission manages to solve mysteries while serving as executive vice president of a Manhattan agency. She urges a client to clean up the building he owned or "you are throwing out the money you're paying us. Public relations won't help you a bit" (p. 193). The accomplished practitioner is knowledgeable and respected.

Unfulfilled. Unfulfilled practitioners are skilled at what they do but unhappy with their jobs; they are gloomy, hacks, mopes, tired, and discontented. Martin Brill has a "nagging feeling" that "there must be something better I should be doing, there must be something more significant" (The Empire, p. 231). In Drop-Out

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Mother, Nora Cromwell's clients include a rock star and Airtech International, but she quits herjob, saying that her work had been "meaningless. Next time I want the work I do to count for something." ". . . I pictured myself all dressed up in a terrific suit shouting terribly penetrating questions at a White House press conference," ex- plains the unfulfilled Marcy Cheung. "So I end up in jeans on the floor of my crummy office" (Where Echoes Live, p. 132). The job did not have its reward for these characters.

The Practice of Public Relations

Definitions

In A Really Sincere Guy, a friend asks Bill McCary about the difference be- tween advertising and PR. "It's a pretty big difference," Bill answers. "I guess it would take a while to explain it" (p. 16). The problem of defining PR is, of course, not limited to fiction. Harlow's (1977) study analyzed 472 definitions of PR in an effort to construct one that would be acceptable to everyone, but no definition pre- vails. Faced with such difficulty, most novels and movies provided no definition. "Are you still in advertising?" character asks Adam Keelby. "Public relations," he responds. "Same thing essentially." He calls PR "the easiest way of living with- out working that was ever invented (The Crying Game, pp. 16, 209). When a friend of movie character Tommy Rath, The Man in the Gray Flannel Suit, tells him about a job at his company, Rath says, "I don't know anything about public re- lations." "Who does?'the friend responds. "You got a clean shlrt, you bathe ev- eryday, that's all there is to it."

A few sources go to great lengths to explain PR in what might be considered textbook definitions. Bill McCrary eventually defines publicity as "the art of con- veying a message to the public by finding ways to make it newsworthy or enter- taining enough for the communication media to carry it as part of their editorial content" and public relations as "the art of adjusting . . . relationships so they're satisfactory both to the company and the publics concerned" ( A Really Sincere Guy, p. 27). Joe Clay, in Days of Wine and Roses, similarly explains, "My job is supposed to be to advise people how to relate to the public, you know, how to make the good that my client does known and how to help him find ways to do the good and benefit others as well as himself." On rare occasions, PR is portrayed as two-way. Hunt Stevenson, the "employee liaison" in Gung Ho, mediates conflicts between American autoworkers and their new Japanese managers. He leads the Americans in Japanese exercises before work and invites the managers to play baseball with the workers, eventually resolving their conflicts by helping them get to know one another. In Full Commission, Liz Wareham negotiates an amicable settlement between a building owner and his unhappy tenants.

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A few early novels mention sociology, psychology, and Edward Bernays, ele- vating PR to a strategic level, but these references are usually made in a mocking manner. Bill McCrary discovers that Bernie Malcolm, a character based on Bernays, "regarded himself as primarily a psychologist to the mass mind-a con- cept with which Bill had to go along during office hours, but which privately he de- bunked" (A Really Sincere Guy, p. 38). In Nobody's Fool, Jeff Clarke makes no pretense of behaving like his competitors, "nice, clever operators who go about telling their prospective clients about mass psychological impulses, the dynamism of symbols, the R factor in mass motivation, and all that crap" (p. 153). Morris Sommers wonders, "What has Bernays got that I haven't got? A smoother patter, psychological aura, better contacts. . . . But there's no reason why I can't make the grade!" He plans to write a book so that he, too, will be taken seriously (For Zmme- diate Release:, p. 82).

Like Sommers, many practitioner characters see counseling or policymaking as simply the ticket to money and prestige. Sommers decides that his agency needs "less emphasis on clips, more on advice" to approach the level of Bernays or Ivy Lee (For Immediate Release:, pp. 82-83). Counseling is also a source of personal power. "I am the press secretary, I make the policy decisions," Mike Kratz repri- mands a subordinate in Speechless. One character, Jerry McMann, declines a South American dictator as a client because he refuses to accept the agency's ad- vice (The Birthday Boy, p. 336), but for the most part, counseling is conducted for personal advancement rather than social benefit or professionalism. "But that was the trouble with a career in public relations," thinks Jurassic Park's Ed Regis, "no- body saw you as a professional" (p. 98). In fact, professionalization is frowned on in the sources, even by practitioners. "In recent years public-relations groups have sought tentatively to do somethmg about elevating the trend to the status of a pro- fession," the narrator of Life in the Crystal Palace explains, but that is only "intel- lectual social climbing" (p. 215).

Strategies and Tactics Employed by Practitioners

Because most sources do not provide explicit definitions of PR, audience mem- bers might deduce its meaning by watching what its practitioners do. The charac- ters have an incredibly wide range of duties. They organize open houses, guide tours, and handle corporate contributions to political campaigns; plan parades, movie premieres, and beauty competitions; and conduct research and refer to opin- ion polls and market surveys. They prepare clients and employers for interviews, debates, and Congressional testimony; plan national speaking tours; form clubs; make awards; plan parties; write purpose statements and newsletter articles; sign autographs for their famous clients; work in graphics and production; and attend meetings.

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However, the details of work are regularly omitted: Many practitioners are never seen doing any work. Frankie Stone explains, "I promote people-politicians, busi- nessmen, the occasional rock star," but she never tells how (Making Mr. Right). Meaningful strategy sessions are virtually nonexistent, but clich6s abound. In The Candidate, Howardexplains, "We'll label himMr. Geritol and you'll do the 'I'mmy own man' bit." Eustace Dinwiddy's plan is even simpler: "I shall have a slogan," he says. "I shall compose an announcement" (Stand Up and Cheer). In Holiday Inn, Danny Reed says, "I'll get all the newspaper boys from New York," and then the newspaper notices are shown, suggesting that all he has to do to get a front-page ban- ner headline is ask. Abigail Page describes herself as "sort of director of public rela- tions for the lodge" at a lake, but other than teaching another character to fish, she apparently does no work (Man's Favorite Sport?). Anne in Heart and Souls is able to close a botanical garden so that she can have a romantic lunch there because "I did their fundraiser last year," but no other reference to her work is made.

When work is shown, activities most commonly involve the media. Practitioners write press releases, brochures, speeches, infomercials, and trade journal articles. They work with the news media by planning and speaking at press conferences, tak- ing pictures or creating photo opportunities, serving as spokespersons, delivering handouts, bribing reporters, and drinking with journalists. They book clients on The Tonight Show, Today, and the cover of Time. About two thirds of the practitioners work or are implied to have worked with the media in some capacity. Given that some are never shown working and that others are shown in purely managerial ca- pacities, publicity and press agentry clearly dominate.

A lack of information on the groundwork of public relations leads to two mis- conceptions. The first is an assumption that, with enough money, anyone can use PR to achieve fame and fortune. As a character in The Big Hype explains, "I pay my publicists a lot of money to get coverage" (p. 139). In sources like It Should Happen to You, that line of thinking is true: Gladys Glover realizes her dream of becoming famous when she comes into a little money and splashes her name all over the billboards in Manhattan. PR is, in short, easy. On the other hand, there is also an element of magic to PR. "Shows you what a little PR can do, huh?'says the villain in Gordy. "A plain little pig, and-boom! Instant celebrity." A character in Mr. Smith Goes to Washington declares, "I'll make public opinion . . . . You leave public opinion to me." In these sources, public relations is almost supernatural.

Major Themes About PR Practitioners in Film and Fiction

The Moral Life of the Practitioner

The morality of the PR practitioner characters was often questioned, first and foremost relating to lying. Only 24 practitioners could be considered honest and

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open when confronted with a decision about whether to tell the truth. One example is Stephen Early, Franklin Roosevelt's press secretary in Murder in the Blue Room. When Russian government officials make a secret visit to the White House, Early tells the press about it and explains that, for national defense purposes, the visit cannot be reported. "They're keeping it mum," Early says (p. 38), his honesty having been rewarded.

By contrast, in Sweet Smell of Success, Sidney Falco's employer tells him, "It's a publicity man's nature to be a liar. I wouldn't hire you if you wasn't a liar." Many sources reflected this view, with 58 of the practitioners lying at least once, whether on the job or in their personal lives. Another 14 practitioners engaged in cover-ups. In addition, if hype is included, then 103 of the 202 characters lied at some point in the texts.

Hype, which Spicer (1993) defined as the creation of "artificial excitement" (p. 55), is incessant among PR characters, especially in the entertainment industry. The 48 who engaged in hype are perhaps best exemplified by Mighty Joe Young's Max O'Hara, who is described as "restrained, artistic, the shy type-ha!" In The Big Hype, Me1 Steiner promotes "America's Balladeer of the Middle Class" by buying a standing ovation at Radio City Music Hall for $950, saying, "Granted, it's a little Barnum. But nobody is hurt by it. And this is show business" (p. 71). Dan Armstong, in Thunder in the City, creates a vast publicity campaign to raise enough capital to mine magnelite, a newly discovered Rhodesian mineral. One of his more memorable tactics was a theme song for the sales staff called "Magnelite, We Need You," sung to the accompaniment of a brass band. Hype could also be used for sinister purposes. In Meet John Doe, Ann Mitchell creates a stunt for her newspaper that almost leads to the election of manipulative party boss D. B. Norton. Norton's plans for the country go against everything valued by "John Doe," the character she created based on her father's diary, but her desire for money made what seemed like harmless hype a danger to the nation.

Another form of lying is the cover-up, which was most often associated with military PR in books and movies written after the Vietnam War. Col. Jeff Cooper and diplomat Susan Clifford lie during a news conference about an attack on an American Marine base in Israel in Cover Up, and Lt. Col. Dan Lerner helps hide the arrival of aliens to Earth in Oficial Denial. "No one lies," Lerner explains. "We deny." Cover-ups were not unique to the military though; perhaps the best known movie cover-up is when Bill Gibson in The China Syndrome pressures re- porters not to do a story about a nuclear power plant accident.

Lying sometimes related to another moral issue-sex. At least 11 of the male practitioners had affairs outside of their committed relationships, often with women they met at work. For some characters, hiring prostitutes is part of the job. Joe Clay's client in Days of Wine and Roses thanks him for organizing a party and finding the "dates," and Larry in The Wall-to- Wall Trap charges the "highest class whores in the city" to his client's tab for a press party (p. 224). One character in

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The Crying Game notes that an agency "has a reputation for providing company for clients." "Don't they all," responds another (p. 184). Two other practitioners have sex with reporters in attempts to influence news coverage.

Sex is also related to the careers of many of the women characters. Diana Forbes, in Nobody's Fool, is "well-off, secure, and luxury loving . . . she was a fan- cier of the underdog; and if the underdog was an attractive guy who might make good in the hay, so much the better" (p. 234). A colleague of Ann Farris, in Tom Clancy 's Op-Center, wonders if their boss "realized that all he had to do was crook his finger at his sexy Press Officer, and she'd do more to him than shower him with epithets" (p. 70). Undoubtedly, the strangest liaison occurred between Frankie Stone and the android she has been hired to socialize and promote in Making Mr. Right. Women sleep with their clients or bosses on eight separate occasions; in other words, 16% of the female practitioners sleep with their employers. Some- times they are sympathetically portrayed, but it is often implied that the women use sex to advance their careers, exemplified by Flannery (Major League II), who dumps her clientAover when his pitching career goes sour and tries to get him back when it improves.

Like sex, alcohol use in film and fiction is an indication of the immorality of many practitioners, symbolizing a dissolute lifestyle. Several 1950s charac- ters-Joe Clay in Days of Wine and Roses, Peter Reaney in The Man Who Had Power Over Women, Roger MacLain in Nobody's Fool, and Jim Somers in The Empire-are alcoholics whose careers are jeopardized by their drinking, yet alco- hol use is portrayed as inherent in the career choice. It is often associated with jour- nalists, as when Sidney Falco in Sweet Smell of Success meets with reporters and columnists in bars to plant his stories. In The Harder They Fall, Eddie Lewis sits in his hotel room "sipping a rye highball and bending over a hot typewriter whipping up some porridge about this fight's being for the Latin Heavyweight Champion- ship of the World" (p. 232), and Morris Sommers in For Immediate Release: has a scotch-and-soda in one hand, keeping the other "free for gestures and hand-shaking" (p. 64). Not drinking was so unusual in some sources as to be nota- ble. When Sue Marriner says that she does not drink, another of The P.R. Girls wonders, "How did you get into the pubic relations field?' (p. 62).

Effectiveness

Although practitioners are presented as despicable in many ways, they are at least good at their jobs. In many cases, practitioners' effectiveness could not be judged because the text did not discuss the results, the practitioner had no apparent goals, or the story ended before the campaign did. However, only rarely were they ineffective. Tom Rath, in The Man in the Gray Flannel Suit II, has worked for Ralph Hopkins for years, promoting a mental health campaign for the head of

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United Broadcasting. Yet, he notes, Hopkins's service as chairman of the National Federation for Mental Health "had failed to shine up his public image" (p. 136). Whether the campaign had benefited the mentally ill is never considered. In The Stand, Bill Starkey, who will use any measure to hide the Army's involvement in a plague spreading across the United States, cannot stop determined journalists from covering the story (although it matters little because most of the world population dies). In This is Spinal Tap, Arnie Fufkin sets up an autographing session for the band he represents, but no fans appear. He blames himself, telling the band mem- bers they should "kick [his] ass."

Of the practitioners whose effectiveness could be determined, the vast majority successfully achieved their goals for their clients and employers. Chet MacGregor and Clark Anderson promote folk-singing candidate Bob Roberts in the movie of the same name to a seat in the Senate, and Bobby Blair and Steve Rothman coach the narrator of The Big Hype who says, "I had gone through this kind of interview so often that I was poised and focused" (p. 156). He handles the media with aplomb, and his book becomes a national bestseller.

However, effectiveness should not be considered a sign of respect. Quite often, the least ethical practitioners are the most effective at their jobs. For instance George Carson's Big Smear, though morally reprehensible, works: A senatorial candidate wins the election, despite having been the object of a PR smear cam- paign, but not by a large enough majority to make him a viable presidential candi- date, which is all that Carson's oil client had asked. Their effectiveness is really just another reason to dislike practitioners, and it may in fact be the root of writers' dislike for the field.

Practitioner Repudiated, Practitioner Redeemed

Another theme is that characters must deal with the consequences of the profes- sional choices that they have made. This took two forms: repudiation by others or redemption by some act of the practitioners themselves. About 15% of the practi- tioners were denounced or punished for their behavior, with the suggestion that the characters deserved to be repudiated because of their personalities or private ambi- tions and their actions as practitioners. Another 5% avoided repudiation by re- deeming themselves.

Some repudiated characters were privately reprimanded or publicly humiliated. In I t Should Happen To You, Ross is put into place by his client, the lightweight "nobody" Gladys Glover, who with his help has become known mostly for being known. "You're not real," she tells him, unimpressed by his threat to resign. Philip Harwood, who has spent his time fawning over The Empire's finance vice presi- dent, is repudiated when the man realizes Harwood's personnel record is too per- fect to be true. He adds a note to his file: "Not suitable material." The words are

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"little enough to end a career" (p. 220), and Harwood ends up a bitter man with a "smooth, controlled, satanic face" (p. 292). Bill Gibson in The China Syndrome in- sists to reporters that "the public was never in any danger at any time," a blatant lie about an incident at a nuclear power plant, and he tries to stop another man from discussing the crisis. "Mr. Gibson," a reporter says while the television cameras roll, "if there's nothing to hide, let him speak." Gibson tries to minimize the impact of those words, but no one believes him.

Other practitioners lose theirjobs, are physically attacked, or are jailed. In Dark Forces, Doc Wheelan loses his hold over a politician when a supernatural faith healer convinces the senator that Doc is an evil man. Tom Kay in Roger and Me in- sists that General Motors head Roger Smith is a "warm man" with a social con- science although he planned 30,000 layoffs in one town. Kay argues that a corporation does not owe its employees lifetime job security, and then he gets laid off. Gilbert Sipes, the pignapper in Gordy, is attacked by the father of the young girl who first befriended the pig. In a case of poetic justice, tobacco spokesman Nick Naylor is attacked by antismoking advocates who cover him in nicotine patches, almost killing him, in Thank You for Smoking, and Naylor's friend Bobby Joe Bliss, spokesman for a gun owners association, is arrested for carrying an ille- gal weapon. Sidney Falco in Sweet Smell of Success plants evidence on another man and then tips off the police, but his plan backfires, and he himself is arrested.

The ultimate repudiation-death-came to 10 practitioners. Bill Starkey of The Stand and Jeff Carlyle of The Empire commit suicide. Zombie PR woman Randi James disintegrates like the other characters in Dead Heat. More sensationally, the PR practitioner in the book Jurassic Park is killed by a baby tyrannosaurus rex. Other practitioners are murdered. Former madam Suzanne Dominico is killed when she tries to sell a recording of a private client meeting in Perry Mason. Aus- tin Tucker in The Parallax View refuses to help a reporter investigate his em- ployer's assassination because he fears for his own life, and rightly so: Both he and the reporter, who heroically pursues the story without Tucker's assistance, are killed by the conspirators.

Some practitioners avoid repudiation by redeeming themselves for their past mistakes. Joe Winder in Native Tongue gets fired for investigating a murder that took place at the amusement park, but he continues the investigation on his own, seeking redemption for allowing himself to "get used to this goddamn zombie j o b (p. 33). In The Leopard Man, Jerry hypes his client, a nightclub performer, by hav- ing her make a grand entrance with a leopard, but the animal escapes and kills a child. Jerry gives all of his cash to the family, but then another person dies, and he suspects that the leopard has provided a cover for a murderer. Jerry and his client remain in the town until they identify the serial killer.

In some cases, redemption required getting out of PR altogether. (Not all of the 12 practitioners who quit their jobs did so for redemptive purposes: Bill McCrary, for instance, quits his job but steals some of the agency's clients away in A Really

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Sincere Guy.) Only when confronted by certain death can Bob Jones leave PR and therefore become a whole, fulfilled person. One of his colleagues believes Jones was "a product of his own PR," and Bob begins to understand that no one really knows him, not his employees or hls family, not even himself. As the head of his own agency, making $250,000 a year, he had "20 rings all going at the same time," and his brother says "I felt like a client" when he had dinner with Bob. When Bob quits his job, he is able to resolve his feelings about his ethnic heritage and his working-class family: Only terminal cancer saves him from the shallow, unexam- ined life he led as "one of the great men in public relations" (My Life).

In other instances, practitioners redeemed themselves by using their PR abili- ties or position for the public good. The best example is Bill Dunnigan in The Mir- acle of the Bells. This character leaves Hollywood to go to Coaltown, the hometown of an actress, Olga, whom he loved but who died before her only picture could be released. His goal is to stir up enough interest in the movie that the studio will be forced to release the film. He pays all three churches in town to ring their bells continuously for 3 days and nights. When local reporters ask what he is do- ing, he explains, and they agree to help. A miracle in the town and Olga's portrayal of Joan of Arc restore the hope of the people.

Relationships With Key Groups

The public. The portrayal of the relationship between practitioners and the public is one of the few areas that indicates change, and improvement, over time. In early sources, the public is mass, and, unfortunately, it is ignorant, gullible, and backward. One PR man refers to the audience as "blank-eyed, slack-mouthed, grin- ning, staring, a bottomless receptacle into which you could pour anything" (p. 67) with "an eagerness on the part of millions to be intellectually raped (Nobody's Fool, p. 207). In The Empire, Philip Harwood recalls his early career in industrial relations, in which plant workers were "childishly easy to understand and manipu- late'' (p. 179).

At times, characters in these early sources defend the public. Alan in Nobody's Fool suggests that PR does not serve the public interest: "How can people find out who's tellin' the truth when it all depends on who's got the smartest public rela- tions man . . . ? Seems to me the truth can get hollered down pretty fast." However, he also insists, "you think of them as stooges. . . . But you're wrong. The people of the country are smarter and bigger than you think" (pp. 286-287). Even boxing press agent Eddie Lewis, who claims great influence over the public because of their "credulity," recognizes also that "they were a little punchy too. They had taken an awful pasting from all sides: Radio, the press, billboards, throwaways, even airplanes left white streamers in the sky telling them what to buy and what to need. They could really absorb punishment" (The Harder They Fall, p. 137).

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These practitioners suggest that, if the public is foolish or misled, PR is partly to blame.

In more recent sources, the public is not usually denigrated, and PR characters are discredited when they underestimate the public. In Running Mates, for exam- ple, Mel, the campaign manager for a presidential candidate, insists that people "want to look good, they want to feel good, they want to be back on top," and rec- ommends that the staff should "test our man in the most non-controversial way possible until we know what's going on out there." He stands by when other staff members pay off a blackmailer to cover up information about the candidate's fiancee. However, on his own, the candidate tells the public the truth. "There goes the Inaugural Ball," Me1 mutters, but the crowd begins to applaud, grateful that the candidate was honest.

Clients and employers. Practitioner characters save most of their disdain for their clients and employers, who are apparently brainless and essentially inter- changeable. In Nobody's Fool, Jeff Clarke claims, "it might be proper to call me a kindergarten teacher for politically and socially backward industrialists" because "from the public relations point of view most of them are morons" (p. 38). Nora Cromwell's aircraft manufacturing clients are nothing, in her opinion, but "crimi- nal adolescents" (Drop-Out Mother). Mordecai Schiff sees all clients as equally meaningless. "In the last analysis," he says, "they're all out for the same thing" (No- body's Fool, p. 210). Morris Sommers, in For Immediate Release:, makes this ex- plicit when he removes from his office a photograph of one client who did not re- new his contract, replacing it with the picture of a new client.

Because clients are unintelligent or unable to understand PR, practitioners must manipulate and outwit them. In Shall We Dance, Arthur helps his client land a dance partnerlhusband by faking a photograph of them, leaking it to the press, then scolding her, "How can you look yourself in the face? Here I emphatically deny your marriage to the boys [in the press] and they flash these pictures on me. Oh, the humiliation of it!" Liz Wareham uses reverse psychology, telling a client she was correct in her assessment of a brochure. It was too "young" and "zippy" for a bank; the client then accepts the brochure in its original form (Full Commission, pp. 197-198,239).

The worst clients are those who harm the practitioner's reputation or ability to work. In the 1937 version of A Star Is Born, Matt Libby resents Norman Maine's drunken escapades. "I got my prestige to look out for," he complains. "I'm sup- posed to be the best publicity man in the racket, and they laugh themselves sick when I even try to get a decent mention of Maine." "It's one thing to wear a dog collar," Sidney Falco explains. "When it becomes a noose, I want my freedom" (Sweet Smell of Success).

Yet, both clients and practitioners know who foots the bills. Although only eight of the practitioners were fired, the power to fire makes many of them leery

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even of clients and employers they dislike, creating an army of PR "yes men." Tom Rath tells his wife that it is standard operating procedure for employees at his tele- vision network to tell their boss what he wants to hear. "I think it's a little sicken- ing," she says (The Man in the Gray Flannel Suit, p. 205). "In corporate public relations," one veteran knows, "you begin by pleasing higher authority, and worry about the public later" (Life in the Crystal Palace, p. 221). Clients are given the "star treatmentv-as Corbett in Ladykillers explains, "you know how Morgana is"-for an unhappy client is intolerable. An agency vice president speaks of "a cardinal rule: Thou shalt not be snotty to clients+ver" (Full Commission, p. 96). The problem with the star treatment is that clients come to believe their own PR, apparently a common phenomenon. Helen Baskin's client explains, "I could no longer tell where I ended and my press release began" (The Big Hype, p. 149). Lloyd McRuman was "so impressed by the public personality Logan had devel- oped for him that in every possible way he attempted to live up to it." The PR pro- gram elevated "him to a state of conscious dignity" that his own friends could not recognize (PAX, p. 33).

A handful of practitioners respect their clients and employers, and they are re- spected in turn. Charlie Hand, in Beau James, stands out among practitioner char- acters because he refuses the "yes man" role, admitting that he did not vote for the mayor he now represents. "I need a resident dissident," the mayor explains. Pierre Salinger, in The Missiles of October, does not argue when John F. Kennedy keeps him in the dark about the Cuban missile crisis. However, later, when Salinger in- sists that Kennedy had an obligation to respond to the charge that the United States was provoking the crisis, the President heeds his advice. In The Birthday Boy, Da- vid Smackenthal has a reputation for "telling off the most impressive of clients when they dared to differ with his recommendations" (p. 73). These relationships are exceptions to the rule.

Journalists. When Dan Armstrong exclaims, "We love the press !" (Thunder in the City), he is not speaking for the majority of practitioners-and their dislike is reciprocated. The ambiguity resulting from the symbiotic antagonism that charac- terizes the relationship between practitioners and journalists in real life is apparent in fiction as well. "We ladies and gentlemen of the press sort of sneer at it, we think public relations just means grabbing free publicity," one reporter says (The Build-Up Boys, p. 197). In The Cat Who Went Into the Closet, reporters "as a matter of newsroom honor" deplored promotion director Hixie Rice's "commercial taint" (p. 18), and in another book by the same author, a journalist declines a luncheon in- vitation because "if I ate their free lunch . . . they'd expect all kinds of puffery in my column" (The Cat Who Came to Breakfast, p. 4) .

The journalist characters' negative attitudes stem from this fact: Practitioners will do anything to get reporters to cover their stories. Sidney Falco attempts to

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blackmail one reporter and finds a "date" for another (Sweet Smell of Success). Adrian Crow doles out leaks and exclusives (Tom Clancy ' s Op-Center), and Clint Lorimer tells reporters he hopes "he could work back up to being a newspaperman himself someday . . . . It made [them] feel pleasantly superior" (The Build-Up Boys, p. 28). Liquor is an especially popular inducement. "The cocktail party is Amer- ica's favorite form of seduction, arranged by press agents, full of gin and bourbon, paying off in news space," Eddie Lewis learns (The Harder They Fall). In a jam, the practitioner could pull "a crying act," in which he "throws himself on his con- tact's mercy-begs, pleads, implores, claims he'll be fired if he doesn't produce, cites a sick wife, a child in need of an operation, even weeps literally if necessary." Adds Teddy, "Usually, it works" (The Wall-to-Wall Trap, p. 147).

Although they are well aware of what reporters think about PR, practitioner characters and their employers recognize that they need the press. In Return to Peyton Place, Louis Jackman displays his understanding of the two-step flow, tell- ing his young author, "celebrities are created by the gods of publicity through newspapers, radio, and television," and he promises to "create an image for the press so that they can pass the image along to the public so that they'll want to buy your book." Frankie Stone promises her client that Congress will want to fund the android it has produced as soon as she promotes it with "full media saturation" in Making Mr. Right. The media are necessary because so many of the characters are simply press agents.

Nonetheless, practitioner characters often aggravate reporters by standing be- tween them and their sources or stories, most commonly through distraction. When a celebrity endorser begins to argue with a reporter at a press conference in The Electric Horseman, the PR director jumps to the microphone, says "Listen, we've got a time problem here," and invites the reporters to a reception, spoiling their chance for a good quote. In Full Metal Jacket, Stars and Stripes reporters are. given a new vocabulary: "search and destroy" becomes "sweep and clear," for ex- ample. However, some practitioners move beyond distraction to withholding in- formation or access to sources. A political PR man refuses to give a press pass to a journalist from a small independent paper, Troubled Times, in Bob Roberts. Mrs. McGee in Roger and Me tells Michael Moore, "It's a very private, personal time," forcing him to move back to the sidewalk under the watchful eye of plant security, when he tries to interview the employees of an auto plant that is being closed. The cover-up, discussed earlier, is also utilized.

Practitioners are aware that the source-reporter relationship works two ways, even if journalists seem to forget it. When a columnist is angry with the luxury ho- tel that employs Sue Marriner, the PR woman tells her employer, "in the long run she needs us more than we need her" (The P.R. Girls, p. 95). In The Wall-to- Wall Trap, Teddy describes the practitioner-reporter relationship as "honor among thieves": The press agent wants to steal space, and the reporter must fill it through the information from the press agent or through "his own exertion" (p. 147). "A

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press agent eats a columnist's dirt and is expected to call it manna," Sidney Falco remarks. "But don't you help columnists by furnishing them with items?'some- one asks. "Sure, a columnist can't do without us, except our good and great friend J. J. forgets to mention that," he complains (Sweet Smell ofSuccess). In addition, like practitioners, some journalists go to extraordinary lengths to get their stories, as one reporter who sleeps with Gary Danziger, the PR man in the 1976 version of A Star Is Born, to get an interview with his celebrity employer.

In a few instances, journalists and practitioners cooperate for the public good. Dwight Somers asks a reporter friend to screen a video for him. "Run it and see if you think we could sell copies to benefit the college," he says, seeking input from a columnist (The Cat Who Blew the Whistle, p. 157). Beth Kelly helps a journalist get information on her boss after she learns that the man is plotting to take over several foreign countries (The Newspaper Game). Malcolm Sturt of Nobody's Fool suggests that the best way to manage press relations is to "always answer the inevitable embarrassing question promptly and honestly and never off the record" (p. 212).

DISCUSSION

If film and fiction representations of PR reflect or generate public perceptions in any way, the reputation and understanding of the field are in even worse standing than Spicer (1993), Keenan (1996), and other studies of the news media have sug- gested. Positive characterizations of practitioners are rare. Negative characteriza- tions, embellished with the zeal of poetic license, are disheartening at best and mali- cious at worst.

Several moderating factors should be considered. First, not all readers or view- ers connect negative portrayals of certain characters with PR specifically. Often, the practitioner is one of a group of people engaged in a particular activity, such as running an election campaign or selling a product, and it would be paranoid to as- sume that PR practitioners are singled out by the audience for special scrutiny. Second, PR is certainly not the only occupation or profession to be vilified in en- tertainment media. Watts (1982) identified a trend of depictions of businessmen in literature as "greedy, unethical, and immoral (or amoral)" and "childish or irre- sponsible" (p. 150), and Ghiglione's (1990) analysis of fiction found that "how- ever heroic people may judge Carl Bernstein and Bob Woodward of Watergate fame . . . . People love to hate the journalist" (p. 445). Many film and fiction repre- sentations of occupations and professions are negative, simply because conflicts and tension make the most interesting storylines. Finally, McTague's (1979) anal- ysis of businessmen in literature makes an important point: Fiction is symbolic. In Herman Melville's Bartleby the Scriviner, for example, Wall Street is false, cold, and isolated. However, business in the story is "a metaphor for farther-reaching

human problems" (pp. 63-64), and the traits of any character portrayed in film and fiction are part of the greater human experience, certainly not attributable solely to the character's career choice.

Still, these representations should not be ignored or taken lightly. Positive por- trayals of accomplished practitioners-professionals-are available, but they are far from prevalent. Antisocial characteristics such as alcohol abuse, promiscuity, and especially lying are connected with the practice of PR so regularly as to seem normal. Practitioners are usually depicted as skilled in the sense that they are effec- tive, but they are also often cynical, greedy, isolated, unfulfilled, obsequious, ma- nipulative, or intellectual lightweights. That people with such characteristics are good at what they do is hardly complimentary.

Fictitious characters also display very little understanding of PR or what practi- tioners do. Definitions of PR are only occasionally included, and few of those bear any resemblance to those offered in textbooks. Because it is inadequately defined, PR is usually explained by showing or implying practitioners' duties. It is seen as conducting a variety of activities, most commonly involving the news media, but the strategies and tactics of the practice are virtually never made clear. It is safe to say that a reader or viewer could learn very little about the actual practice of PR from film and fiction.

The problem with an inadequate discussion of the work of PR is not that film and fiction serve as poor training tools but that the audience is left with two oppos- ing and equally deficient views. Sometimes, PR is magic, which only a magician with secret knowledge can perform while audience members wonder how they have been tricked. In other sources, it is almost embarrassingly easy-a phone call or a cocktail with a reporter is all it takes. Neither view explains the PR process, and because strategies and tactics are unexplored, practitioners' effectiveness seems ominous.

If film and fiction do reflect public attitudes toward PR orpractitioners, then there is no point in dropping the use of the termpublic relations, as Brody (1992) and oth- ers suggested. This analysis indicates that it is not the term that people despise or fear, because many of the practitioners included in the study were not specifically called "public relations practitioners" or "counselors"-often they were given no ti- tle at all. Rather, what troubles observers is the effectiveness with which practitio- ners wield the tools of opinion management. People who so frequently invite repudiation or require redemption are unlikely to be liberated from a poor reputation by a mere name change. In fact, this kind of obfuscation would only add to the "smoke and mirrors" depiction ofpractitioners that apparently appeals to many nov- elists and screenwriters. The implication of this research is that the best way to re- deem the image of PR would be to emphasize its limitations-an option most practitioners would surely dislike-rather than to change its name. A reporter in A Really Sincere Guy makes this point best. "No matter how honorable your methods may be," Myra says, "the fact is you're tinkering with men's minds, trying to shape

their opinions, and they just naturally tend to resent it." Propaganda, she says, "makes people suspicious of you" (pp. 266-267). As long as persuasion is part of the practice, and as long as the tools of PRare not understood, PR by any other name will frequently be viewed with skepticism and scorn in film and fiction.

In addition to a better understanding of the stereotypes that must be countered if PR is to gain public respect, PR scholars can find an agenda for further research in the representations of film and fiction relationships between practitioners and key groups. First, how do practitioners think and talk about the public? Although countless scholars analyze the relative ease or difficulty of changing public opin- ion, attitudes, or behavior or describe the best ways to effect such changes, no one has asked practitioners about or observed their behaviors to develop an under- standing of how they conceive of their audiences, much less attempted to figure out how conceptions of the public have changed over time. Second, many fictional practitioners have dysfunctional relationships with their clients and employers, but less is known about these relationships in real life. "Despite the centrality of the public relations firm-client relationship . . . researchers have devoted little atten- tion to investigating the causes or nature of conflict between practitioners and cli- ents," according to Bourland (1993, pp. 385-386). A third research area is the dual power of source and media. Literature on the source-reporter relationship includes only a handful of analyses of power dynamics in source-reporter relations (Cameron, Sallot, & Curtin, 1997), most of which present the press as adversary, the source as victim (e.g., Gitlin, 1980; Newsom, 1983). The gatekeeping function of PR is also worthy of examination.

Finally, the time for an examination of public attitudes toward PR has now come. Scholarship has shown that newspaper, television news, and film and fiction representations of PR are not very positive. Keenan (1996) noted that, after analy- sis of media content, the second prong of cultivation analysis is survey research that measures the level of media exposure and audience perceptions of the profes- sion to determine if repeated exposure to media messages has cultivated certain at- titudes or beliefs in viewers. Based on network television news coverage, he recommended "measures of how public relations is perceived in terms of who uses it, its purposes, how it is practiced, and its social and economic contributions" (p. 229). In addition to the factors discussed in Spicer (1993) and Keenan (1996), this study adds several other dimensions for continued research because, although movies and novels are certainly not mirrors of reality, they do offer a view of PR to people who have had no personal experience with its practitioners. Readers and viewers of these stories are offered a picture of a somewhat mysterious occupation populated by unscrupulous practitioners with superiority complexes whose main goals appear to be getting their clients mentioned in the news media, duping the public and their clients, and gaining power. The continuity of these images over the 65 years under study suggests that rather than dismissing the stereotypes as foolish or uninformed, however, scholars would do well to try to understand if and

FILM AND FICTION 25

in what ways these representations have influenced public knowledge and atti- tudes about PR.

REFERENCES

Aronoff. C. (1975). Credibility of public relations forjournalists. PubicRelationsReview, 1(2), 45-56. Bishop, R. L. (1988). What newspapers say about public relations. Public Relations Review, 14(2),

50-5 1. Bourland, P. G. (1993). The nature of conflict in fm-client relations: A content analysis of Public Rela-

tions Journal, 198&89. Public Relations Review, 19. 385-398. Brody, E. W. (1 984). Antipathy exaggerated between journalism and public relations. Public Relations

Review, 10(1), 11-15. Brody, E. W. (1992). We must act now to redeem PR's reputation. Public Relations Quarterly, 37(3),

44. Cameron, G. T., Sallot, L. M., & Curtin, P. A. (1997). Public relations and the production ofnews: Acrit-

ical review and theoretical framework. Communication Yearbook, 20, 111-155. Ghiglione, L. (1990). The American journalist: Fiction versus fact. American Antiquarian Sociery Pro-

ceedings, 100, 445-463. Gitlin, T. (1980). The whole worM is watching. Berkeley: University of California Press. Halliwell, L. (1996). Halliwell'sfilm guide. New York: Harperperennial. Harlow, R. (1977). Public relations definitions through the years. PublicRelationsReview, 3(1), 49-63. Jeffers, D. W. (1977). Performance expectations as a measure of relative status of news and pr people.

Journalism Quarterly, 54, 299-306. Keenan, K. L. (1996). Network television news coverage of public relations: An exploratory census of

content. Public Relations Review, 22, 215-231. Kopenhaver, L. L. (1985). Aligning values of practitioners and journalists. Public Relations Review,

11(2), 34-42. McTague, M. 1. (1979). The businessman in literature: FromDante to Melville. New York: Philosophi-

cal Library. Newsom, D. A. (1983). Conflict: Who gets media attention and why? Public Relations Review, 9(3),

35-39. Pfau, M., Mullen, L. J., Deidrich, T., &Garrow, K. (1995). Television viewing and publicperceptionsof

attorneys. Human Communication Research, 21,307-330. Pritchitt, J. (1992). If image is linked to reputation and reputation to increased use, shouldn't we do

something about ours? Public Relations Quarterly, 37(3). 45-47. Ryan, M., & Mattinson, D. L. (1994). Public relations practitioners, journalists view lying similarly.

Journalism Quarterly, 71, 199-21 1. Sparks, S. D. (1993). Public relations: Is it dangerous to use the term? PublicRelations Quarterly, 38(3),

27-28. Spicer, C. H. (1993). Images of public relations in the print media. Journal of PublicRelations Research,

3, 47-61, Watts, E. S. (1982). The businessman in American literature. Athens: University of Georgia Press.

APPENDIX A Novels Consulted

Airport (Arthur Hailey, 1968, Doubleday) Americanization of Emily, The (William Bradford Huie, 1959, Signet)

26 MILLER

Big Hype, The (Avery Corman, 1992, Simon & Schuster) Big Smear, The (William Reardon, 1960, Crown) Birthday Boy, The (Al Hine, 1959, Scribner's) Build- Up Boys, The (Jeremy Kirk, 195 1, Scribner's) Cat Who Blew the Whistle, The (Lilian Jackson Braun, 1995, Putnarn) Cat Who Came to Breakjast, The (Lilian Jackson Braun, 1994, Jove) Cat Who Knew a Cardinal, The (Lilian Jackson Braun, 1991, Putnam) Cat Who Wasn't There, The (Lilian Jackson Braun, 1992, Putnam) Cat Who Went Into the Closet, The (Lilian Jackson Braun, 1993, Putnam) Catch-22 (Joseph Heller, 1955, Dell) Certain Evil, A (David Kraslow & Robert S. Boyd, 1965, Little, Brown) Crying Game, The (John Braine, 1968, Eyre & Spottiswoode) Don't Go Near the Water (William Brinkley, 1956, Random House)** Don't Stop the Carnival (Herman Wouk, 1965, Doubleday) Double (Bill Pronzini and Marcia Muller, 1984, St. Martin's Press) Empire, The (George de Mare, 1957, Putnam) Executive Suite (Cameron Hawley, 1952, Houghton Mifflin) Fly on the Wall, The (Tony Hillerman, 197 1, Harper) For Immediate Release: (Rion Bercovici, 1937, Sheridan House)** Full Commission (Carol Brennan, 1993, Carroll & Graf) Getting Straight (Ken Kolb, 1967, Chilton) Goodnight, Irene (Jan Burke, 1993, Simon & Schuster) Harder They Fall, The (Bud Schulberg, 1947, Random House) Headhunt (Carol Brennan, 1991, Carroll & Graf)** Jurassic Park (Michael Crichton, 1990, Alfred & Knopf) Let Me Call You Sweetheart (Mary Higgins Clark, 1995, Simon & Schuster) Life in the Crystal Palace (Alan Harrington, 1959, Knopf) Little Class on Murder, A (Carolyn G. Hart, 1989, Doubleday) Long Gainer, The (William Manchester, 1961, Little, Brown) Man in the Gray Flannel Suit, The (Sloan Wilson, 1955, Simon & Schuster) Man in the Gray Flannel Suit II, The (Sloan Wilson, 1984, Arbor House) Man Who Had Power Over Women, The (Gordon M. Williams, 1967, Stein & Day) Murder at the National Cathedral (Margaret Truman, 1990, Random House) Murder at the Pentagon (Margaret Truman, 1992, Random House) Murder in the Blue Room (Elliot Roosevelt, 1990, St. Martin's Press) Native Tongue (Carl Hiaasen, 1991, Fawcett Crest)** Nobody's Fool (Charles Harrison, 1948, Halt)** Original Sin (P.D. James, 1995, Knopf) PAX (Middleton Kiefer, 1958, Random House) P.R. Girls, The (Bernard Glemser, 1972, Bantam) Really Sincere Guy, A (Robert Van Riper, 1959, McKay)** Rising Sun (Michael Crichton, 1992, Knopf)

FILM AND FICTION 27

Seven Minutes, The (Irving Walllace, 1969, Simon & Schuster) Stand, The (Steven King, 1990, Doubleday) Thank You for Smoking (Christopher Buckley, 1994, Random House)** Tom Clancy's Op-Center (Tom Clancy & Steve Pieczenik, 1995, Berkley) Wall-to- Wall Trap (Morton Freegood, 1957, Simon & Schuster) Where Echos Live (Marcia Muller, 199 1, Mysterious Press) 42nd Parallel, The (John Dos Passos, 1930, Harper & Brothers)

**Highly recommended sources; especially useful for undergraduate teaching.

APPENDIX B Movies Consulted

Barbarians at the Gate (1992) Beau James (1957) Bob Roberts (1992) Bye, Bye, Birdie (1963) Candidate, The (1972)** China Syndrome, The (1979)** Cover Up (1991) Dark Forces (1980) Dave (1993) Days of Wine and Roses (1962) Dead Heat (1988) Dream of Passion (1978) Drop-Out Mother (1987) Electric Horseman, The (1979) Full Metal Jacket (1987) Glass Bottom Boat, The (1966) Gordy (1995)** Gung Ho (1985) Hard Day's Night, A (1964) Harder They Fall, The (1956) Harlow (1965) Heart and Souls (1993) Holiday Inn (1 942) I Wake Up Screaming (1941) It Should Happen to You (1954) Ladykillers (1988) Leopard Man, The (1943) Let's Make Love (1960) Loving You (1957)

28 MILLER

Major League 11 ( 1994) Making Mr. Right (1987)** Man in the Gray Flannel Suit, The (1956) Man's Favorite Sport? (1 964) Meet John Doe (194 1) Memphis Belle (1 990) Mighty Joe Young ( 1 949) Miracle of the Bells, The (1948)** Miracle on 34th Street (1947) Miracle on 34th Street (1973) Miracle on 34th Street (1994) Missiles of October, The (1974) Mr. Smith Goes to Washington (1939) My Life ( 1993) Newspaper Game, The (1976) Oficial Denial (1993) Palermo Connection, The (1990) Parallax View, The (1 974) Perry Mason: The Case of the Murdered Madam (1987) President's Child, The (1 992) Return to Peyton Place (1961) Rhubarb (1952) Roger and Me (1989) Running Mates (1992) Shall We Dance ( 1 937) Speechless (1994) Stand Up and Cheer (1934) Star Is Born, A (1937)** Star Is Born, A (1954) Star Is Born, A (1976) Strange Bedfellows (1 964) Sweet Smell of Success (1957)** This is Spinal Tap (1984) Thunder in the City (1937) Wayne's World I1 (1993) Wilson (1 944) Woman in Red (1984) Zelig (1983)

**Highly recommended sources; especially useful for undergraduate teaching.