projectmanagement paper
THE IMPORTANCE OF SOFT SKILLS IN PROJECT MANAGEMENT
INTRODUCTION
This paper presents a review of soft skills that can possibly improve success rate of software projects.
ABSTRACT
As evidenced in the CHAOS Report (The Standish Group, 2012), challenges leading to project failures are increasing. These failures, which are largely in part due to a lack of “soft skills” in the project management sector can therefore be overcome by improving these “soft skills”. This report, looked at the importance of soft skills a project manager should have to optimize the teams chances for successfully completing a project. It emphasized these as skills under the major knowledge areas of - (a) Leadership skills, (b) Organizational skills, (c) Management skills and (d) People skills. Leadership skills when combined with effective management skills, along with a combination of organizational skills and people skills can play a key role in achieving project objectives.
Soft Skills
Leadership
Motivation
Decision Making
Negotiation
Influencing
Coaching
Organization Skills
Communication
“A typical project manager spends about 70-90% of their time communicating!”
-PMI’s Guide to the Project Management Body of Knowledge (PMBOK)
Team Building
Delegation
Flexibility
Presentation skills
Attention to Detail
Management Skills
Time and resource Management
Conflict Management
Expectation Management
Stress Management
Change Management
Transition Management
Social Awareness
Trust building
Emotional intelligence
Ethics and integrity
Political and Cultural awareness
Others
Accountability
Responsibility
Objectivity
Proactivity
REFERENCES
The Standish Group (2012). Extreme CHAOS. Retrieved August 25, 2004, from https://www.immagic.com/eLibrary/ARCHIVES/GENERAL/GENREF/S110415C.pdf
Belzer, K. (2004). Project management: Still more art than science. Retrieved August 19, 2004, from http://www.pmforum.org/library/papers/BusinessSuccess.htm
https://www.pmi.org/learning/library/soft-skills-quantification-predicting-performance-5638
https://www.villanovau.com/resources/project-management/soft-skills-project-managers/#.WtoL6dPwbBJ