projectmanagement paper

profileraviteja51
PMResearchProsposal2.docx

THE IMPORTANCE OF SOFT SKILLS IN PROJECT MANAGEMENT

INTRODUCTION

The 2012 Standish Group CHAOS Report highlighted the fact that software project management sector has the highest rate of project failure. They reported that only one in three IT projects were delivered on time, within budget and according to specification. The top two reasons for these project failures, identified as components of “soft skills”, are - (a) lack of user input/involvement and (b) unclear business objectives. Soft skills, often described as an art (Belzer, 2004), have been identified as critical for project success. They are often concerned with managing and working with people (Kirsch, 2004) and are typically acquired through experience (Belzer, 2004). The findings of this CHAOS report (The Standish Group, 2001) are also applicable to project management in other sectors.

 

This paper presents a review of  soft skills that can possibly improve success rate of software projects.

ABSTRACT

As evidenced in the CHAOS Report (The Standish Group, 2012), challenges leading to project failures are increasing. These failures, which are largely in part due to a lack of “soft skills” in the project management sector can therefore be overcome by improving these “soft skills”. This report, looked at the importance of soft skills a project manager should have to optimize the teams chances for successfully completing a project. It emphasized these as skills under the major knowledge areas of - (a) Leadership skills, (b) Organizational skills, (c) Management skills and (d) People skills. Leadership skills when combined with effective management skills, along with a combination of organizational skills and people skills can play a key role in achieving project objectives.  

Soft Skills

Leadership

Motivation

Decision Making

Negotiation

Influencing

Coaching

Organization Skills

Communication

“A typical project manager spends about 70-90% of their time communicating!”

-PMI’s Guide to the Project Management Body of Knowledge (PMBOK)

Team Building

Delegation

Flexibility

Presentation skills

Attention to Detail

Management Skills

Time and resource Management

Conflict Management

Expectation Management

Stress Management

Change Management

Transition Management

Social Awareness

Trust building

Emotional intelligence

Ethics and integrity

Political and Cultural awareness

Others

Accountability

Responsibility

Objectivity

Proactivity

REFERENCES

The Standish Group (2012). Extreme CHAOS. Retrieved August 25, 2004, from https://www.immagic.com/eLibrary/ARCHIVES/GENERAL/GENREF/S110415C.pdf

Belzer, K. (2004). Project management: Still more art than science. Retrieved August 19, 2004, from http://www.pmforum.org/library/papers/BusinessSuccess.htm

https://www.pmi.org/-/media/pmi/documents/public/pdf/learning/thought-leadership/pulse/pulse-of-the-profession-2017.pdf

http://uir.unisa.ac.za/bitstream/handle/10500/4919/aneerav%2010.1.1.105.4625%5b1%5d.pdf?sequence=1&isAllowed=y

https://www.pmi.org/learning/library/soft-skills-quantification-predicting-performance-5638

https://www.villanovau.com/resources/project-management/soft-skills-project-managers/#.WtoL6dPwbBJ