apa writing

In his research, Dr Marsh goes ahead to find out that employee engagement is one of the core issues that he needs to understand. The more employees are satisfied with their work, the more they become engaged with their tasks. Their level of engagement determines the effectiveness of the employees in their places of work. Employees fully engaging in their jobs can meet the levels of performance expected of them.

Question 2

If I were in the doctor’s position, I could have used the Gallup’s seminal work. This is because his approach is very elaborate and not only does it deal with the theoretical research part of it but also goes empirical. Leadership within the organization requires that the management understands their employees both when they are at work and off duty.

Gallup, on the other hand, has been able to introduce the three types of employees available at the places of work. These are; engaged, not-engaged, and the actively disengaged employees. How the employee behaves enables the manager to understand their level of engagement at their places of work (McKeen et al. 2003). It, therefore, becomes easy for the leadership of the organization to determine the performance level of their employees with ease.

Question 3

Implementing effective communication both at the top leadership and at the ground level is the other strategy I could have used in dealing with the issues ahead. Communication is key to maintaining contact between the mother organization and the virtual employees who barely know who they are working for. There are better ways of ensuring effective communication in such an organization.

Weekly reports are important. The management at the lower levels should engage their employees by asking them to provide them with reports that they later disburse to the top management. In this way, the management shall be able to determine the level of engagement between those working at the ground level and the mother organization.

Performance shall also be effectively measured through communication. Employees need to be engaged in such communications as weekly reports. Whatever they communicate to the management reflects on how well they are performing their duties (Lojeski et al. 2008). The fact that convening a meeting with these employees is next to impossible is made possible by the reports they write. These reports highlight what the employees feel should be improved by the company to enable them to work efficiently.

References

McKeen, J. D., & Smith, H. (2003). Making IT happen: critical issues in IT management. Wiley.

Lojeski, K. S., & Reilly, R. R. (2008). Uniting the virtual workforce: Transforming leadership and innovation in the globally integrated enterprise (Vol. 2). John Wiley & Sons.

Villarreal, M. C., Goldsman, D., & Keskinocak, P. (2015). Workforce Management and Scheduling Under Flexible Demand. Service Science, 7(4), 331-351.