Course Quality Management and continuous improvement (MGT656)

Please use the following data when creating the control charts.

This data is further help provided to complete the assignment. I. Realized without it we cant have accurate figures for the control charts.

Day

Check-in Times (in minutes)

1 4.2 3.9 3.8 3.7 4.0

2 4.3 4.4 4.4 3.9 3.9

3 3.9 4.5 4.5 4.6 4.7

4 4.5 3.7 4.5 4.8 5.6

5 5.5 6.7 5.5 4.3 4.2

6 6.0 5.5 5.6 5.1 4.8

7 3.8 3.2 3.3 3.1 3.0

8 3.1 3.2 3.2 3.0 3.0

9 3.4 3.5 3.7 3.2 3.5

10 4.0 3.4 3.6 3.7 3.5

Day

Check-out Times (in minutes)

1 2.2 1.9 1.9 1.7 2.1

2 2.3 2.4 2.4 1.9 1.9

3 1.9 2.5 2.6 2.6 2.7

4 2.5 1.7 2.5 2.7 3.6

5 3.5 4.2 3.5 2.3 2.2

6 4.1 3.5 3.6 3.1 2.8

7 2.8 1.2 1.3 1.1 1.3

8 2.1 1.2 1.2 1.5 1.2

9 2.5 1.5 1.7 1.2 1.5

10 3.0 1.5 1.6 1.7 1.5